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With a need to develop inclusive approaches to care, many communities across the country are working towards improving access using a health equity approach.",{"type":15,"attrs":509,"content":510},{"textAlign":53},[511,513,525,527,534],{"text":512,"type":357},"As one of 23 communities participating in the ",{"text":514,"type":357,"marks":515},"Improving Equity in Access to Palliative Care",[516],{"type":392,"attrs":517},{"href":518,"uuid":519,"anchor":53,"custom":520,"target":397,"linktype":398,"story":521},"/programs/improving-equity-in-access-to-palliative-care","a57a448f-4a8b-4c06-b2ad-a5872f325f97",{},{"name":514,"id":522,"uuid":519,"slug":523,"url":524,"full_slug":524,"_stopResolving":299},123451147150517,"improving-equity-in-access-to-palliative-care","programs/improving-equity-in-access-to-palliative-care",{"text":526,"type":357}," (IEAPC) Collaborative being supported by Healthcare Excellence Canada and the Canadian Partnership Against Cancer, the ",{"text":528,"type":357,"marks":529},"Palliative Advocacy & Care Team",[530],{"type":392,"attrs":531},{"href":532,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":533},"https://a-ca.storyblok.com/f/850807391887861/b9ba645bb1/promisingpractice-pacten-20240102v5.pdf","url",{"text":535,"type":357}," (PACT) in Thunder Bay provides primary healthcare and social services with a focus on outreach, advocacy and education.",{"type":537,"attrs":538,"content":540},"heading",{"level":539,"textAlign":53},2,[541],{"text":528,"type":357},{"type":15,"attrs":543,"content":544},{"textAlign":53},[545],{"text":546,"type":357},"Originally starting as the Vulnerably Housed Working Group led by Hospice Northwest in 2019, the initiative rebranded as PACT in 2023. PACT brings together a community of health and social care teams in Thunder Bay (ON) in an effort to ensure every community member receives access to the palliative care they need. Essential to this model are bi-weekly rounds focused on individual needs and developing plans to support these needs (e.g. an outreach worker might go to a shelter at the end of day to try to find a client with palliative care needs and support their hospital visit to access needed care). As part of the PACT model, a larger group of leaders also meet bi-monthly to identify longer-term strategies to improve palliative care access in the city and surrounding areas.",{"type":15,"attrs":548,"content":549},{"textAlign":53},[550],{"text":551,"type":357},"These meetings brought to light the challenges people experiencing homelessness or vulnerable housing encounter when it comes to accessing care – challenges like transportation, finances, uncertainty of resources (such as assistance with housing, access to community support and understanding what the PACT team can offer as an interprofessional team) and large systemic issues such as stigma, racism and discrimination.",{"type":537,"attrs":553,"content":554},{"level":539,"textAlign":53},[555],{"text":556,"type":357},"Supporting equity-oriented approaches to palliative care",{"type":15,"attrs":558,"content":559},{"textAlign":53},[560],{"text":561,"type":357},"Healthcare systems don’t always consider the unique experiences and needs of people experiencing homeless or vulnerable housing which sometimes makes the healthcare system an unsafe place for them to receive care. Many of PACT’s clients shared that they felt a disconnect between themselves and healthcare providers – feeling discomfort in talking about their healthcare needs or feeling like their providers didn’t understand their needs.",{"type":15,"attrs":563,"content":564},{"textAlign":53},[565,567,574],{"text":566,"type":357},"PACT recognized the need for “",{"text":568,"type":357,"marks":569},"boots on the ground",[570],{"type":392,"attrs":571},{"href":572,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://www.chroniclejournal.com/life/boots-on-the-ground-meeting-vulnerably-housed-clients-where-they-are-at/article_60078020-033c-11ee-9091-53777ad03e79.html","_blank",{"text":575,"type":357},"” – people who could act as a two-way conduit between healthcare providers and people experiencing homelessness or vulnerable housing with life-limiting illnesses. As well, PACT saw the need for including people with lived experience who could build trusting relationships with clients.",{"type":15,"attrs":577,"content":578},{"textAlign":53},[579],{"text":580,"type":357},"Enter Julie Diner, a palliative harm reduction support worker at NorWest Community Health Centres, part of PACT.",{"type":15,"attrs":582,"content":583},{"textAlign":53},[584],{"text":585,"type":357},"“The reason that these folks don't trust you is not because of you, but it's because of the system and it's because of their past experiences,” explains Julie. “I was also homeless and pretty sick…It's good to have someone with lived experience to be working with folks. They're not going to trust the doctor, but they might trust me or someone like me who's actually been there.”",{"type":15,"attrs":587,"content":588},{"textAlign":53},[589,591,597],{"text":590,"type":357},"People who are experiencing homelessness or vulnerable housing are “",{"text":592,"type":357,"marks":593},"just too busy living in the moment and surviving",[594],{"type":392,"attrs":595},{"href":596,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://bmcpalliatcare.biomedcentral.com/articles/10.1186/s12904-019-0396-7",{"text":598,"type":357},"”, so figuring out how to navigate a life-limiting illness is not at the top of their list. Furthermore, the system is often not built to address their specific needs.",{"type":15,"attrs":600,"content":601},{"textAlign":53},[602],{"text":603,"type":357},"Julie’s position enables her (and PACT) to ensure people’s palliative care needs are being met by going out into the community, connecting and building relationships with clients, and educating them about available services that can meet their needs. She helps reduce the challenges in access for these clients – helping them get ID and transportation, advocating for their care needs or simply being with them during their appointments.",{"type":15,"attrs":605,"content":606},{"textAlign":53},[607],{"text":608,"type":357},"“We need to understand that folks who are homeless…[they] are humans and people just like you and I,” says Julie. “They deserve to die with dignity. They deserve to die the way they want to. They’ve suffered so much in their lives that they shouldn’t have to suffer at the end.”",{"type":537,"attrs":610,"content":611},{"level":539,"textAlign":53},[612],{"text":613,"type":357},"Enhancing cultural safety",{"type":15,"attrs":615,"content":616},{"textAlign":53},[617],{"text":618,"type":357},"According to PACT’s intake survey of clients in 2024, 54% of respondents identified as First Nations, Inuit or Métis. To better serve their community, PACT continues to look for ways to enhance the way they work, cultivating partnerships and educating other healthcare providers on how to provide palliative care through a culturally safer lens.",{"type":15,"attrs":620,"content":621},{"textAlign":53},[622],{"text":623,"type":357},"“Working with Holly Prince, our IEAPC Collaborative coach, we felt she created a safe space to ask questions [around culturally safer care]. We felt supported in our journey of learning and unlearning and it helped us to identify the need to engage the communities we are serving and the best way to do it,” says Brittany D’Angelo, formerly the manager of Palliative Carelink at NorWest Community Health Centres. “For example, we used to just ask in our intake forms if they identify as First Nations, Inuit or Métis. But one of her recommendations was to understand who [the client’s] home community is and which tribal councils to engage and bring into the working group.”",{"type":15,"attrs":625,"content":626},{"textAlign":53},[627,629,642],{"text":628,"type":357},"The PACT team acknowledges that they are on a continuous learning journey as they strive to address gaps in providing culturally safer care. By connecting with other teams in the IEAPC Collaborative and attending ",{"text":630,"type":357,"marks":631},"program workshops",[632],{"type":392,"attrs":633},{"href":634,"uuid":635,"anchor":53,"custom":636,"target":397,"linktype":398,"story":637},"/updates/community-insights-on-providing-palliative-care-to-those-experiencing-homelessness-or-vulnerable-housing","a0a70528-7918-4c52-a33d-060a66d344ad",{},{"name":638,"id":639,"uuid":635,"slug":640,"url":641,"full_slug":641,"_stopResolving":299},"Community insights on providing palliative care to those experiencing homelessness or vulnerable housing",123415427965995,"community-insights-on-providing-palliative-care-to-those-experiencing-homelessness-or-vulnerable-housing","updates/community-insights-on-providing-palliative-care-to-those-experiencing-homelessness-or-vulnerable-housing",{"text":643,"type":357}," (where they learned about the difference between western medicine and First Nations, Inuit, and Métis cultural approaches to end-of-life from coaches, Elders and partners), they’ve been able to bring these learnings back to their working group and explore how to improve care.",{"type":537,"attrs":645,"content":646},{"level":539,"textAlign":53},[647],{"text":648,"type":357},"What’s next?",{"type":15,"attrs":650,"content":651},{"textAlign":53},[652],{"text":653,"type":357},"\"[Julie]'s real, she cares, [is] helpful and does what she says she's going to do for you. When I met Julie, I wanted to die, she saved my life and I'm forever grateful for meeting her,\" says one of Julie's clients. \"Thank you, NorWest Health Centre, for sending Julie Diner my way [–] she's my angel; she makes me want to ... get healthy.\"",{"type":15,"attrs":655,"content":656},{"textAlign":53},[657],{"text":658,"type":357},"Through outreach, advocacy and education, PACT is supporting people experiencing homelessness or vulnerable housing to access the palliative care they need and deserve. Through the support of the IEAPC Collaborative, they’re also gathering additional data (through surveys and intake information) to make sure they’re meeting the needs of their community as well as make the case about its impact and the need to support this work going forward. Their work has garnered national and international interest as a promising practice in improving access to care.",{"type":15,"attrs":660,"content":661},{"textAlign":53},[662],{"text":663,"type":357},"Looking to get involved or find additional resources on equity-oriented approaches to care?",{"type":665,"content":666},"bullet_list",[667,691,704,720,736],{"type":668,"content":669},"list_item",[670],{"type":15,"attrs":671,"content":672},{"textAlign":53},[673,675,681,683,689],{"text":674,"type":357},"Get in touch with the PACT team at ",{"text":676,"type":357,"marks":677},"info@hospicenorthwest.ca",[678],{"type":392,"attrs":679},{"href":680,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":533},"mailto:info@hospicenorthwest.ca",{"text":682,"type":357}," or ",{"text":684,"type":357,"marks":685},"info@norwestchc.org",[686],{"type":392,"attrs":687},{"href":688,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":533},"mailto:info@norwestchc.org",{"text":690,"type":357},".",{"type":668,"content":692},[693],{"type":15,"attrs":694,"content":695},{"textAlign":53},[696,702],{"text":697,"type":357,"marks":698},"Watch a video",[699],{"type":392,"attrs":700},{"href":701,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://vimeo.com/869000150",{"text":703,"type":357}," about the initiative, created by PACT (available in English only).",{"type":668,"content":705},[706],{"type":15,"attrs":707,"content":708},{"textAlign":53},[709,711,718],{"text":710,"type":357},"Learn more about ",{"text":712,"type":357,"marks":713},"the communities",[714],{"type":392,"attrs":715},{"href":518,"uuid":519,"anchor":53,"custom":716,"target":397,"linktype":398,"story":717},{},{"name":514,"id":522,"uuid":519,"slug":523,"url":524,"full_slug":524,"_stopResolving":299},{"text":719,"type":357}," participating in the Improving Equity in Access to Palliative Care Collaborative.",{"type":668,"content":721},[722],{"type":15,"attrs":723,"content":724},{"textAlign":53},[725,727,734],{"text":726,"type":357},"Discover innovative ",{"text":728,"type":357,"marks":729},"equity-oriented palliative care models",[730],{"type":392,"attrs":731},{"href":518,"uuid":519,"anchor":53,"custom":732,"target":397,"linktype":398,"story":733},{},{"name":514,"id":522,"uuid":519,"slug":523,"url":524,"full_slug":524,"_stopResolving":299},{"text":735,"type":357}," from across the country.",{"type":668,"content":737},[738],{"type":15,"attrs":739,"content":740},{"textAlign":53},[741,743,755],{"text":742,"type":357},"Explore culturally safer and equitable care through HEC’s ",{"text":744,"type":357,"marks":745},"Equity, Diversity and Inclusion Virtual Learning Exchange",[746],{"type":392,"attrs":747},{"href":748,"uuid":749,"anchor":53,"custom":750,"target":397,"linktype":398,"story":751},"/resources/equity-diversity-and-inclusion-virtual-learning-exchange","74913dfc-0b74-43e8-9925-85f546ba367a",{},{"name":744,"id":752,"uuid":749,"slug":753,"url":754,"full_slug":754,"_stopResolving":299},113880244075992,"equity-diversity-and-inclusion-virtual-learning-exchange","resources/equity-diversity-and-inclusion-virtual-learning-exchange",{"text":690,"type":357},[115,143,129,150,136],"meeting-people-where-they-are-at-palliative-advocacy-and-care-team-pact","updates/meeting-people-where-they-are-at-palliative-advocacy-and-care-team-pact",-7940,[],{"parent_slug":295,"umbraco_path":762,"umbraco_uuid":763},"/HealthcareExcellenceCanada/News/MeetingPeopleWhereTheyAreAtPalliativeAdvocacyCareTeamPACT","8f6ccc22-7a63-4421-9c8c-ecc7491f083b","018e4923-6256-4b3e-b17b-f9e404f88ff5","2025-12-15T17:39:31.294Z",[],[768],{"path":769,"name":770,"lang":308,"published":299},"actualites-et-perspectives/aller-a-la-rencontre-des-personnes-la-ou-elles-se-trouvent-palliative-advocacy-and-care-team-pact","Aller à la rencontre des personnes là où elles se trouvent : Palliative Advocacy & Care Team (PACT)",{"name":772,"created_at":773,"published_at":774,"updated_at":775,"id":776,"uuid":777,"content":778,"slug":926,"full_slug":927,"sort_by_date":53,"position":928,"tag_list":929,"is_startpage":286,"parent_id":300,"meta_data":930,"group_id":933,"first_published_at":934,"release_id":53,"lang":292,"path":53,"alternates":935,"default_full_slug":927,"translated_slugs":936},"New Bridge-to-Home BC and Yukon teams will help improve care transitions from hospital to home","2025-12-15T17:39:32.391Z","2026-02-26T01:49:38.286Z","2026-02-26T01:49:38.316Z",123415643927639,"09ab4068-5612-4e15-a087-b9f26407d21e",{"seo":779,"_uid":782,"hero":783,"types":790,"topics":791,"Noindex":286,"content":792,"audience":925,"component":439},{"title":780,"plugin":331,"description":781},"2023-06-16 New Bridge-to-Home BC and Yukon teams will help improve care transitions from hospital to home","Healthcare Excellence Canada (HEC) is joining Health Quality BC  in welcoming two new teams to the Bridge-to-Home BC and Yukon collaborative.","12a8ddf6-4808-4581-a6bd-3423a41ca7f2",[784],{"_uid":785,"date":786,"image":787,"title":772,"author":16,"component":341,"description":781},"8656b685-5580-49bf-93d7-379ee1ab4fc0","2023-06-16 00:00",{"id":788,"filename":789,"fieldtype":284},114298034548222,"https://a-ca.storyblok.com/f/850807391887861/dc0bd5c485/2023-bridge-to-home-tile.png",[253],[106,98],[793],{"_uid":794,"content":795,"component":437},"7316aeaa-2caf-437f-b8b2-8eb3a00d4471",[796],{"_uid":797,"content":798,"component":436},"771e82e1-be38-4e08-8bf5-cd3f47081eb6",{"type":12,"content":799},[800,813,841,846,864,869,888,893],{"type":15,"attrs":801,"content":802},{"textAlign":53},[803,805,811],{"text":804,"type":357},"Healthcare Excellence Canada (HEC) is joining ",{"text":806,"type":357,"marks":807},"Health Quality BC",[808],{"type":392,"attrs":809},{"href":810,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://bcpsqc.ca/",{"text":812,"type":357}," in welcoming two new teams to the Bridge-to-Home BC and Yukon collaborative. Delivered in partnership with Health Quality BC, this program will improve care transitions from hospital to home and community in British Columbia and the Yukon.",{"type":15,"attrs":814,"content":815},{"textAlign":53},[816,818,824,826,832,834,840],{"text":817,"type":357},"The participating teams are ",{"text":819,"type":357,"marks":820},"Fraser Health’s ",[821],{"type":392,"attrs":822},{"href":823,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://www.fraserhealth.ca/",{"text":825,"type":357},"Regional Access and Flow team, and a newly formed team from the Yukon consisting of the ",{"text":827,"type":357,"marks":828},"Government of the Yukon ",[829],{"type":392,"attrs":830},{"href":831,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://yukon.ca/",{"text":833,"type":357},"(Community Services) and the ",{"text":835,"type":357,"marks":836},"Yukon Hospital Corporation",[837],{"type":392,"attrs":838},{"href":839,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://yukonhospitals.ca/en",{"text":690,"type":357},{"type":15,"attrs":842,"content":843},{"textAlign":53},[844],{"text":845,"type":357},"Transitions from hospital to home can be challenging and pose risks during a time of significant stress, especially for patients and their essential partners. Evidence shows that transitions may result in adverse events, poorer patient outcomes, emergency room visits or hospital readmissions.",{"type":15,"attrs":847,"content":848},{"textAlign":53},[849,862],{"text":850,"type":357,"marks":851},"Bridge-to-Home",[852],{"type":392,"attrs":853},{"href":854,"uuid":855,"anchor":53,"custom":856,"target":397,"linktype":398,"story":857},"/programs/bridge-to-home","708ae3a9-69f0-4f51-ae53-f87ed7290d8e",{},{"name":858,"id":859,"uuid":855,"slug":860,"url":861,"full_slug":861,"_stopResolving":299},"Bridge-to-home",131887231190460,"bridge-to-home","programs/bridge-to-home",{"text":863,"type":357}," is an HEC program that improves the quality and safety of transitions for patients, essential care partners and providers by providing them with a patient-oriented care transitions bundle. The patient-oriented care transitions bundle equips them with the knowledge and confidence they need to manage their care at home or in the community, especially during transitions.",{"type":15,"attrs":865,"content":866},{"textAlign":53},[867],{"text":868,"type":357},"Bridge-to-Home BC and Yukon builds on earlier Bridge-to-Home programming. From 2018-2022, HEC brought together 16 teams from across seven provinces to implement the patient-oriented transitions bundle. In 2021, HEC supported a “train-the-trainer\" model across four regions in Quebec to support teams to implement the patient-oriented care transitions bundle.",{"type":15,"attrs":870,"content":871},{"textAlign":53},[872,874,887],{"text":873,"type":357},"Bridge-to-Home is part of HEC’s work to spread innovations that bring ",{"text":875,"type":357,"marks":876},"care closer to home and community with safe transitions",[877],{"type":392,"attrs":878},{"href":879,"uuid":880,"anchor":53,"custom":881,"target":397,"linktype":398,"story":882},"/about-us/our-strategy","11dc12df-642c-41f2-8ded-5fc599e84e2f",{},{"name":883,"id":884,"uuid":880,"slug":885,"url":886,"full_slug":886,"_stopResolving":299},"Our Strategy",134433951389266,"our-strategy","about-us/our-strategy",{"text":690,"type":357},{"type":537,"attrs":889,"content":890},{"level":539,"textAlign":53},[891],{"text":892,"type":357},"For more information:",{"type":665,"content":894},[895,910],{"type":668,"content":896},[897],{"type":15,"attrs":898,"content":899},{"textAlign":53},[900,902,908],{"text":901,"type":357},"Read Health Quality BC’s ",{"text":903,"type":357,"marks":904},"Building a better “Bridge-to-Home\" for patients ",[905],{"type":392,"attrs":906},{"href":907,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://healthqualitybc.ca/blog/building-a-better-bridge-to-home-for-patients/",{"text":909,"type":357},"blog to learn more about the participating teams",{"type":668,"content":911},[912],{"type":15,"attrs":913,"content":914},{"textAlign":53},[915,917,923],{"text":916,"type":357},"Learn more about HEC’s ",{"text":850,"type":357,"marks":918},[919],{"type":392,"attrs":920},{"href":854,"uuid":855,"anchor":53,"custom":921,"target":397,"linktype":398,"story":922},{},{"name":858,"id":859,"uuid":855,"slug":860,"url":861,"full_slug":861,"_stopResolving":299},{"text":924,"type":357}," program",[143,129,150],"new-bridge-to-home-bc-and-yukon-teams-will-help-improve-care-transitions-from-hospital-to-home","updates/new-bridge-to-home-bc-and-yukon-teams-will-help-improve-care-transitions-from-hospital-to-home",-7960,[],{"parent_slug":295,"umbraco_path":931,"umbraco_uuid":932},"/HealthcareExcellenceCanada/News/NewBridgeToHomeBCAndYukonTeamsWillHelpImproveCareTransitionsFromHospitalToHome","916fe93e-a70c-4017-bc85-fc498337c8b8","d9fcd7fd-49a5-4daa-b4a4-14d90dad4298","2025-12-15T17:39:32.539Z",[],[937],{"path":938,"name":939,"lang":308,"published":299},"actualites-et-perspectives/de-nouvelles-equipes-rejoignent-le-programme-pont-vers-la-maison-en-colombie-britannique-et-au-yukon-afin-d-ameliorer-les-transitions-de-soins-entre-l-hopital-et-le-domicile","De nouvelles équipes rejoignent le programme Pont vers la maison en Colombie-Britannique et au Yukon afin d’améliorer les transitions de soins entre l’hôpital et le domicile",{"name":941,"created_at":942,"published_at":943,"updated_at":944,"id":945,"uuid":946,"content":947,"slug":1147,"full_slug":1148,"sort_by_date":53,"position":1149,"tag_list":1150,"is_startpage":286,"parent_id":300,"meta_data":1151,"group_id":1154,"first_published_at":1155,"release_id":53,"lang":292,"path":53,"alternates":1156,"default_full_slug":1148,"translated_slugs":1157},"Care Forward gaining momentum across Canada: Join us today","2025-12-15T17:39:33.671Z","2026-02-26T01:48:05.885Z","2026-02-26T01:48:05.914Z",123415649031256,"a652e4f8-bac3-40e3-87dc-ae4627e02f8d",{"seo":948,"_uid":950,"hero":951,"types":960,"topics":961,"Noindex":286,"content":962,"audience":1146,"component":439},{"title":941,"plugin":331,"description":949},"Nearly 500 healthcare teams across Canada are working together to make healthcare better for at least one million people across the country.","77440973-ef2e-42aa-a540-da3cdbc02c10",[952],{"_uid":953,"date":954,"image":955,"title":941,"author":16,"component":341,"description":949},"4fe7214d-4363-4cfa-84f9-fef4d130fe2e","2025-09-15 00:00",{"id":956,"alt":957,"title":16,"source":16,"filename":958,"copyright":16,"fieldtype":284,"meta_data":959},114296546970754,"Map highlighting \"Care Forward Teams\" in yellow against a purple background with locations marked in yellow dots across the region.","https://a-ca.storyblok.com/f/850807391887861/992ebaae03/careforward-teamannouncements-en-horizontal.png",{"alt":957,"title":16,"source":16,"copyright":16},[253],[98,76,106,84],[963],{"_uid":964,"content":965,"component":437},"cae7da92-454b-4d1f-ada7-ca9ec27702f3",[966],{"_uid":967,"content":968,"component":436},"473bbc7c-65b2-4abc-a10e-59ef7b6ac15f",{"type":12,"content":969},[970,975,980,985,1059,1079,1084,1089,1094,1099,1104,1116,1121],{"type":15,"attrs":971,"content":972},{"textAlign":53},[973],{"text":974,"type":357},"Care Forward is a pan-Canadian movement to expand access to care, enhance integration and deliver lasting improvements in health outcomes by sharing knowledge and applying proven approaches. From rural communities to urban centres, teams are redesigning care to meet urgent health needs — such as easing pressure on emergency departments, supporting older adults to age where they call home and delivering more connected care across settings.",{"type":15,"attrs":976,"content":977},{"textAlign":53},[978],{"text":979,"type":357},"This work is supported by HEC and 35 partner organizations across Canada, all working together to deliver lasting improvements in healthcare.",{"type":537,"attrs":981,"content":982},{"level":539,"textAlign":53},[983],{"text":984,"type":357},"A movement rooted in local action",{"type":15,"attrs":986,"content":987},{"textAlign":53},[988,990,1002,1004,1016,1017,1029,1030,1043,1045,1057],{"text":989,"type":357},"This growing community includes nearly 500 teams building on local ideas and scaling those that work. 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Inspired by global approaches and experiences across Canada, we’re combining practical, proven models that help address urgent priorities while strengthening the systems behind them. The goal: better care now, and a stronger tomorrow.” – Jennifer Zelmer, President and CEO, Healthcare Excellence Canada. (Excerpt from ",{"text":1065,"type":357,"marks":1066},"Care Forward: A Pan-Canadian Movement Rooted in Local Action ",[1067],{"type":392,"attrs":1068},{"href":1069,"uuid":1070,"anchor":53,"custom":1071,"target":397,"linktype":398,"story":1072},"/updates/care-forward-a-pan-canadian-movement-rooted-in-local-action","6753a81a-3734-46a6-a711-929c9eb306c9",{},{"name":1073,"id":1074,"uuid":1070,"slug":1075,"url":1076,"full_slug":1076,"_stopResolving":299},"Care Forward: A Pan-Canadian Movement, Rooted in Local Action",123415753757808,"care-forward-a-pan-canadian-movement-rooted-in-local-action","updates/care-forward-a-pan-canadian-movement-rooted-in-local-action",{"text":1078,"type":357},"blog.)",{"type":15,"attrs":1080,"content":1081},{"textAlign":53},[1082],{"text":1083,"type":357},"Whether helping patients access primary care, enabling older adults to age in place, or building stronger links between paramedics and social supports — teams are addressing real needs in measurable, meaningful and sustainable ways.",{"type":15,"attrs":1085,"content":1086},{"textAlign":53},[1087],{"text":1088,"type":357},"And they aren’t doing it alone. This work is supported by a pan-Canadian network of supporting organizations, peer learning opportunities, funding and resources that help amplify success and spark new ideas.",{"type":537,"attrs":1090,"content":1091},{"level":539,"textAlign":53},[1092],{"text":1093,"type":357},"Join the movement for safe, high-quality care today",{"type":15,"attrs":1095,"content":1096},{"textAlign":53},[1097],{"text":1098,"type":357},"There are still plenty of ways healthcare teams and leaders can get involved in Care Forward. Whether you’re ready to lead change or looking to learn from others, there’s a place for you.",{"type":537,"attrs":1100,"content":1101},{"level":539,"textAlign":53},[1102],{"text":1103,"type":357},"More about Care Forward and our priorities",{"type":15,"attrs":1105,"content":1106},{"textAlign":53},[1107,1109,1115],{"text":1108,"type":357},"Care Forward is part of a broader suite of HEC work aimed at supporting care closer to home and community with safe transitions, the care of older adults with health and social needs and health workforce retention and support. It also aligns with the federal, provincial and territorial government’s efforts to ",{"text":1110,"type":357,"marks":1111},"improve healthcare for people across Canada",[1112],{"type":392,"attrs":1113},{"href":1114,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://www.canada.ca/en/health-canada/news/2023/02/working-together-to-improve-health-care-for-canadians.html",{"text":690,"type":357},{"type":15,"attrs":1117,"content":1118},{"textAlign":53},[1119],{"text":1120,"type":357},"Launched in 2021, HEC brings together the Canadian Patient Safety Institute and Canadian Foundation for Healthcare Improvement. We are an independent, not-for-profit charity funded primarily by Health Canada.",{"type":15,"attrs":1122,"content":1123},{"textAlign":53},[1124,1129,1132,1134,1135,1137,1138,1139,1140],{"text":1125,"type":357,"marks":1126},"Contact:",[1127],{"type":1128},"bold",{"type":433,"marks":1130},[1131],{"type":1128},{"text":1133,"type":357},"Katrina King",{"type":433},{"text":1136,"type":357},"Director, Communications & Marketing",{"type":433},{"text":435,"type":357},{"type":433},{"text":1141,"type":357,"marks":1142},"Katrina.King@hec-esc.ca",[1143],{"type":392,"attrs":1144},{"href":1145,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"mailto:Katrina.King@hec-esc.ca",[115,143,122,129,150],"care-forward-gaining-momentum-across-canada-join-us-today","updates/care-forward-gaining-momentum-across-canada-join-us-today",-7980,[],{"parent_slug":295,"umbraco_path":1152,"umbraco_uuid":1153},"/HealthcareExcellenceCanada/News/CareForwardGainingMomentumAcrossCanadaJoinUsToday","92df8fe8-4f91-4078-8289-68d26679618c","2dcda951-b0da-415c-bece-a66fe0064f78","2025-12-15T17:39:33.746Z",[],[1158],{"path":1159,"name":1160,"lang":308,"published":299},"actualites-et-perspectives/cap-sante-prend-de-l-ampleur-partout-au-canada-rejoignez-le-mouvement","Cap Santé prend de l’ampleur partout au Canada : rejoignez le mouvement!",{"name":1162,"created_at":1163,"published_at":1164,"updated_at":1165,"id":1166,"uuid":1167,"content":1168,"slug":1329,"full_slug":1330,"sort_by_date":53,"position":1331,"tag_list":1332,"is_startpage":286,"parent_id":300,"meta_data":1333,"group_id":1336,"first_published_at":1337,"release_id":53,"lang":292,"path":53,"alternates":1338,"default_full_slug":1330,"translated_slugs":1339},"Healthcare Excellence Canada welcomes new leadership to the Board","2025-12-15T17:39:34.709Z","2026-02-26T01:47:31.747Z","2026-02-26T01:47:31.765Z",123415653287001,"c6265558-2416-4958-8bd7-be8032f96dfb",{"Seo":1169,"seo":1173,"_uid":1175,"hero":1176,"types":1185,"topics":1186,"Noindex":286,"content":1187,"audience":1328,"component":439},[1170],{"_uid":1171,"Noindex":286,"component":1172},"39bd94a2-c0cf-4ff6-b9e5-8f37db6982b9","Seo settings",{"title":1162,"plugin":331,"description":1174},"Healthcare Excellence Canada (HEC) is pleased to welcome new leadership to its Board of Directors with the election of a new Chair, Vice-Chair and Director.","d1aacb5e-621b-4ab4-8a1d-68ffd5077a97",[1177],{"_uid":1178,"date":1179,"image":1180,"title":1162,"author":16,"component":341,"description":1174},"dbca3b28-cbc1-4364-8821-0a5eea31d413","2025-09-25 00:00",{"id":1181,"alt":1182,"title":16,"source":16,"filename":1183,"copyright":16,"fieldtype":284,"meta_data":1184},114295649979300,"Gail Tomblin Murphy, Feisal Keshavjee and Alika Lafontaine","https://a-ca.storyblok.com/f/850807391887861/92173bb853/newboard2025-web-thumbnail.png",{"alt":1182,"title":16,"source":16,"copyright":16},[253],[76],[1188],{"_uid":1189,"content":1190,"component":437},"a192737c-16a7-4091-b146-d7d4a1c27d88",[1191],{"_uid":1192,"content":1193,"component":436},"8d9b94a6-31d5-4389-a324-1793b3cb0db1",{"type":12,"content":1194},[1195,1200,1208,1213,1218,1225,1230,1235,1240,1247,1252,1257,1262,1267,1272,1295,1300,1305,1310,1315],{"type":537,"attrs":1196,"content":1197},{"level":539,"textAlign":53},[1198],{"text":1199,"type":357},"Experienced leaders step into Chair and Vice-Chair roles",{"type":537,"attrs":1201,"content":1203},{"level":1202,"textAlign":53},3,[1204],{"text":1205,"type":357,"marks":1206},"Gail Tomblin Murphy, Chair",[1207],{"type":1128},{"type":15,"attrs":1209,"content":1210},{"textAlign":53},[1211],{"text":1212,"type":357},"Gail Tomblin Murphy has been appointed Chair of the Board of Directors. An internationally recognized expert in population needs-based approaches to health system strengthening, workforce planning, evaluation, capacity-building and healthcare innovations, she brings extensive experience in advancing equity and innovation in healthcare across Canada.",{"type":15,"attrs":1214,"content":1215},{"textAlign":53},[1216],{"text":1217,"type":357},"“I am deeply honoured to take on the role of Chair of HEC’s Board of Directors at such a pivotal moment for healthcare in Canada,” says Gail Tomblin Murphy. “Having worked across communities, health systems, industry partners, and policy tables in Canada and globally, I have seen first-hand both the challenges and the extraordinary opportunities we face. With rising demand for timely access to care, workforce pressures, and the health of Canadians so closely tied to our country’s strength and resilience, there is a renewed urgency and a shared determination to reimagine what safer, more equitable, and more innovative care can look like. By working alongside my fellow Directors, HEC’s talented staff, and our many partners, I believe we can harness this momentum to drive lasting change.”",{"type":537,"attrs":1219,"content":1220},{"level":1202,"textAlign":53},[1221],{"text":1222,"type":357,"marks":1223},"Feisal Keshavjee, Vice-Chair",[1224],{"type":1128},{"type":15,"attrs":1226,"content":1227},{"textAlign":53},[1228],{"text":1229,"type":357},"Feisal Keshavjee has been appointed Vice-Chair of the Board. An accomplished healthcare leader, he has worked in all facets of the healthcare system – policy, public, private, corporate and early stage – bringing broad expertise to HEC’s governance.",{"type":15,"attrs":1231,"content":1232},{"textAlign":53},[1233],{"text":1234,"type":357},"“It’s a privilege to serve as Vice-Chair, as we see new ideas and innovations taking root across the country,” says Feisal Keshavjee. “I look forward to helping HEC accelerate and amplify this progress, working with partners to turn promising approaches into lasting improvements that strengthen a safer, more responsive health system.”",{"type":537,"attrs":1236,"content":1237},{"level":539,"textAlign":53},[1238],{"text":1239,"type":357},"New Director brings a focus on equity and innovation",{"type":537,"attrs":1241,"content":1242},{"level":1202,"textAlign":53},[1243],{"text":1244,"type":357,"marks":1245},"Alika Lafontaine, Director",[1246],{"type":1128},{"type":15,"attrs":1248,"content":1249},{"textAlign":53},[1250],{"text":1251,"type":357},"Named Maclean’s Top Healthcare Innovator of 2023 and the first Indigenous physician on The Medical Post’s 50 Most Powerful Doctors, Dr. Alika Lafontaine made history in 2022 as the first Indigenous and youngest doctor to serve as President of the Canadian Medical Association in its 154-year history.",{"type":15,"attrs":1253,"content":1254},{"textAlign":53},[1255],{"text":1256,"type":357},"A mixed Indigenous Anesthesiologist (Métis, Oji-Cree, Pacific Islander), Dr. Lafontaine trained in medicine and anesthesiology at the University of Saskatchewan before relocating to northern Alberta, where he has practiced for most of his clinical career.",{"type":15,"attrs":1258,"content":1259},{"textAlign":53},[1260],{"text":1261,"type":357},"“Throughout my career, I’ve seen both the obstacles and the opportunities in making healthcare safer, more equitable and more people-centred,” says Alika Lafontaine. “By listening to communities and working in partnership, we can turn those opportunities into lasting change. I look forward to bringing those experiences to HEC’s work, collaborating with partners to move care forward together.”",{"type":537,"attrs":1263,"content":1264},{"level":539,"textAlign":53},[1265],{"text":1266,"type":357},"Recognizing the contributions of outgoing Directors",{"type":15,"attrs":1268,"content":1269},{"textAlign":53},[1270],{"text":1271,"type":357},"The Board extends its gratitude to three outgoing Directors for their service:",{"type":665,"content":1273},[1274,1281,1288],{"type":668,"content":1275},[1276],{"type":15,"attrs":1277,"content":1278},{"textAlign":53},[1279],{"text":1280,"type":357},"Blair O’Neill, who served as Chair of the Board.",{"type":668,"content":1282},[1283],{"type":15,"attrs":1284,"content":1285},{"textAlign":53},[1286],{"text":1287,"type":357},"Jo-Anne Cecchetto, who joined the Board in its early years and provided thoughtful contributions to HEC’s governance.",{"type":668,"content":1289},[1290],{"type":15,"attrs":1291,"content":1292},{"textAlign":53},[1293],{"text":1294,"type":357},"Ian Rongve, who brought valuable expertise and perspectives to the organization’s strategic direction.",{"type":15,"attrs":1296,"content":1297},{"textAlign":53},[1298],{"text":1299,"type":357},"“On behalf of HEC, I want to sincerely thank Blair, Jo-Anne and Ian for their remarkable leadership and commitment,” says Gail Tomblin Murphy. “Their insights and dedication have strengthened HEC’s governance and helped lay the foundation for even greater impact on healthcare in Canada.\"",{"type":537,"attrs":1301,"content":1302},{"level":539,"textAlign":53},[1303],{"text":1304,"type":357},"A diverse and dedicated Board shaping a safer, more equitable healthcare system",{"type":15,"attrs":1306,"content":1307},{"textAlign":53},[1308],{"text":1309,"type":357},"HEC’s volunteer Board of Directors is a diverse group of leaders, all passionate about improving healthcare with – and for – everyone in Canada.",{"type":15,"attrs":1311,"content":1312},{"textAlign":53},[1313],{"text":1314,"type":357},"“Together, we can foster a culture of care that reflects the voices and needs of people and communities across the country, ensuring that healthcare not only meets today’s demands but is sustainable, inclusive, and forward-looking for generations to come,” says Gail Tomblin Murphy.",{"type":15,"attrs":1316,"content":1317},{"textAlign":53},[1318,1320],{"text":1319,"type":357},"For more information, contact Katrina King, Director, Communications & Marketing Healthcare Excellence Canada, ",{"text":1321,"type":357,"marks":1322},"katrina.king@hec-esc.ca.",[1323],{"type":392,"attrs":1324},{"href":1325,"uuid":53,"anchor":53,"custom":1326,"target":573,"linktype":1327},"katrina.king@hec-esc.ca",{},"email",[115,143,122,129,136,150,157],"healthcare-excellence-canada-welcomes-new-leadership-to-the-board","updates/healthcare-excellence-canada-welcomes-new-leadership-to-the-board",-8000,[],{"parent_slug":295,"umbraco_path":1334,"umbraco_uuid":1335},"/HealthcareExcellenceCanada/News/HealthcareExcellenceCanadaWelcomesNewLeadershipToTheBoard","98a43431-a377-41c6-8799-cfd92df9a203","9cb00020-631f-4173-b6e9-e772d1398a7e","2025-12-15T17:39:34.791Z",[],[1340],{"path":1341,"name":1342,"lang":308,"published":299},"actualites-et-perspectives/un-nouveau-leadership-au-conseil-d-administration-d-excellence-en-sante-canada","Un nouveau leadership au conseil d’administration d’Excellence en santé Canada",{"name":1344,"created_at":1345,"published_at":1346,"updated_at":1347,"id":1348,"uuid":1349,"content":1350,"slug":1438,"full_slug":1439,"sort_by_date":53,"position":1440,"tag_list":1441,"is_startpage":286,"parent_id":300,"meta_data":1442,"group_id":1445,"first_published_at":1446,"release_id":53,"lang":292,"path":53,"alternates":1447,"default_full_slug":1439,"translated_slugs":1448},"A Meaningful Moment for Safer Care: Introducing the 2025 CPSW Theme","2025-12-15T17:39:35.651Z","2026-03-10T14:58:25.388Z","2026-03-10T14:58:25.425Z",123415657133146,"8bc096de-32c9-4272-b364-19708cf32133",{"seo":1351,"_uid":1353,"hero":1354,"types":1368,"topics":1369,"Noindex":286,"content":1370,"audience":1437,"component":439},{"title":1344,"plugin":331,"description":1352},"Safer care doesn’t happen by chance — it’s something we create together.","601082e7-b00a-48b3-90ab-beea760b4a6d",[1355],{"_uid":1356,"date":1357,"image":1358,"title":1344,"author":1361,"component":341,"description":1362},"2f5b1c54-fa44-407b-9b23-039796d141ef","2025-07-16 00:00",{"id":1359,"filename":1360,"fieldtype":284},114296207543343,"https://a-ca.storyblok.com/f/850807391887861/5b9f17b595/banner-eng.png"," Jennifer Zelmer, President & CEO and Adrienne Zarem, Embedded Patient Partner, Healthcare Excellence 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Each year, it brings people together around a shared goal: making healthcare safer for everyone. This anniversary offers a meaningful moment of reflection.",{"type":15,"attrs":1389,"content":1390},{"textAlign":53},[1391],{"text":1392,"type":357},"While there has been progress in some areas, many of the challenges that existed two decades ago remain today. This milestone is an opportunity to pause, consider where we are, and renew our shared commitment to moving forward — together.",{"type":15,"attrs":1394,"content":1395},{"textAlign":53},[1396,1398],{"text":1397,"type":357},"That’s why this year’s theme is ",{"text":1399,"type":357,"marks":1400},"All Voices for Safer Care.",[1401],{"type":379},{"type":15,"attrs":1403,"content":1404},{"textAlign":53},[1405],{"text":1406,"type":357},"It’s a reminder that safer care isn’t the responsibility of one person, profession, or policy. It takes all of us. Your voice matters, whether you’re delivering care, shaping policy, supporting a loved one, or navigating the system yourself. And when we listen, reflect and act together, we create the conditions for real, lasting change.",{"type":15,"attrs":1408,"content":1409},{"textAlign":53},[1410,1412,1425],{"text":1411,"type":357},"Safety is more than the absence of harm. All Voices for Safer Care invites us to ",{"text":1413,"type":357,"marks":1414},"rethink what makes people feel safe",[1415],{"type":392,"attrs":1416},{"href":1417,"uuid":1418,"anchor":53,"custom":1419,"target":397,"linktype":398,"story":1420},"/resources/rethinking-patient-safety","3469e084-177f-495d-a5ec-7a7882bb627e",{},{"name":1421,"id":1422,"uuid":1418,"slug":1423,"url":1424,"full_slug":1424,"_stopResolving":299},"Rethinking Patient Safety",113881326087952,"rethinking-patient-safety","resources/rethinking-patient-safety",{"text":1426,"type":357},", such as respect, trust, compassion and cultural understanding. It also invites us to centre and listen more closely to people whose voices haven’t always been heard in conversations about safety, especially those most affected by health inequities.",{"type":15,"attrs":1428,"content":1429},{"textAlign":53},[1430],{"text":1431,"type":357},"Throughout CPSW 2025, Healthcare Excellence Canada will be sharing stories, tools and partnerships that reflect this commitment. For instance, we’ve heard how important it is for people to see peers engaged in this work — for validation, motivation and a sense of shared purpose. Watch for a new blog series spotlighting champions from across the country — people helping to redefine what safer care looks like in their communities and settings. These stories highlight what’s possible when we learn from one another and take action together.",{"type":15,"attrs":1433,"content":1434},{"textAlign":53},[1435],{"text":1436,"type":357},"As we count down to October, we’ll be sharing more ways to get involved, from campaign resources and webinars to ideas for local engagement.",[115,143,122,129,136,150,157],"a-meaningful-moment-for-safer-care-introducing-the-2025-cpsw-theme","updates/a-meaningful-moment-for-safer-care-introducing-the-2025-cpsw-theme",-8020,[],{"parent_slug":295,"umbraco_path":1443,"umbraco_uuid":1444},"/HealthcareExcellenceCanada/News/AMeaningfulMomentForSaferCareIntroducingThe2025CPSWTheme","991a3d50-41f2-439a-8705-258be47473d2","a897fbd5-22bc-4b8a-aadd-39a7463d4915","2025-12-15T17:39:35.730Z",[],[1449],{"path":1450,"name":1451,"lang":308,"published":299},"actualites-et-perspectives/un-moment-riche-de-sens-pour-la-securite-des-soins-annonce-du-theme-de-la-snsp-2025","Un moment riche de sens pour la sécurité des soins : annonce du thème de la SNSP 2025",{"name":1453,"created_at":1454,"published_at":1455,"updated_at":1456,"id":1457,"uuid":1458,"content":1459,"slug":1557,"full_slug":1558,"sort_by_date":53,"position":1559,"tag_list":1560,"is_startpage":286,"parent_id":300,"meta_data":1561,"group_id":1564,"first_published_at":1565,"release_id":53,"lang":292,"path":53,"alternates":1566,"default_full_slug":1558,"translated_slugs":1567},"Healthcare Excellence Canada welcomes new Board Chair, Vice-Chair and Director","2025-12-15T17:39:36.883Z","2026-04-07T18:27:16.432Z","2026-04-07T18:27:16.486Z",123415662236763,"fe132df5-9d1a-4f3b-a2dc-2c867af5e5c2",{"seo":1460,"_uid":1463,"hero":1464,"types":1471,"topics":1472,"Noindex":286,"content":1473,"audience":1556,"component":439},{"title":1461,"plugin":331,"description":1462},"Healthcare Excellence Canada welcomes new Board Chair Vice-Chair and Director","Today we’re announcing the new Chair and Vice-Chair of Healthcare Excellence Canada’s Board of Directors, as well as one new Director.","cc7e29d8-3867-47b9-9cd1-b12106317600",[1465],{"_uid":1466,"date":1467,"image":1468,"title":1453,"author":16,"component":341,"description":1462},"abd07f4a-4092-431a-a68b-0c355ba011cf","2023-09-27 00:00",{"id":1469,"filename":1470,"fieldtype":284},114295304821586,"https://a-ca.storyblok.com/f/850807391887861/a7f0064550/new-board-blog-header-730x486.png",[253],[76],[1474],{"_uid":1475,"content":1476,"component":437},"ca96758c-c90a-422e-87b0-e6b4b79497ca",[1477],{"_uid":1478,"content":1479,"component":436},"9b0c7bf1-8ff0-4b2d-982e-bae03c01bc2e",{"type":12,"content":1480},[1481,1501,1506,1522,1527,1536,1541,1546,1551],{"type":15,"attrs":1482,"content":1483},{"textAlign":53},[1484,1486,1499],{"text":1485,"type":357},"Today we’re announcing the new Chair and Vice-Chair of Healthcare Excellence Canada’s Board of Directors, as well as one new Director. Our volunteer ",{"text":1487,"type":357,"marks":1488},"Board of Directors",[1489],{"type":392,"attrs":1490},{"href":1491,"uuid":1492,"anchor":53,"custom":1493,"target":397,"linktype":398,"story":1494},"/about-us/our-leading-teams/","7974c774-a395-414c-9de7-950b6daea060",{},{"name":1495,"id":1496,"uuid":1492,"slug":1497,"url":1498,"full_slug":1498,"_stopResolving":299},"Our Leadership",113881405013800,"our-leadership","about-us/our-leadership/",{"text":1500,"type":357}," includes a diverse group of leaders who are passionate about safe, high-quality healthcare.",{"type":537,"attrs":1502,"content":1503},{"level":539,"textAlign":53},[1504],{"text":1505,"type":357},"The new Chair and Vice-Chair are:",{"type":665,"content":1507},[1508,1515],{"type":668,"content":1509},[1510],{"type":15,"attrs":1511,"content":1512},{"textAlign":53},[1513],{"text":1514,"type":357},"Blair O’Neill (Chair), MD, is a senior medical leader, a practicing cardiologist with Alberta Health Services and a Professor of medicine with the University of Alberta.",{"type":668,"content":1516},[1517],{"type":15,"attrs":1518,"content":1519},{"textAlign":53},[1520],{"text":1521,"type":357},"Sue Owen (Vice-Chair) is a senior healthcare leader with comprehensive expertise across all healthcare sectors. She is the President and CEO of Impreza Consulting, a boutique consultancy focused on strategy, patient experience and executive facilitation.",{"type":537,"attrs":1523,"content":1524},{"level":539,"textAlign":53},[1525],{"text":1526,"type":357},"One new Director has also joined the Board:",{"type":665,"content":1528},[1529],{"type":668,"content":1530},[1531],{"type":15,"attrs":1532,"content":1533},{"textAlign":53},[1534],{"text":1535,"type":357},"Kedar Mate, MD, is President and Chief Executive Officer at the Institute for Healthcare Improvement (IHI), President of the IHI Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College.",{"type":15,"attrs":1537,"content":1538},{"textAlign":53},[1539],{"text":1540,"type":357},"The Board thanks the departing Chair for his service, particularly his contributions in leading governance during the inaugural years of HEC.",{"type":15,"attrs":1542,"content":1543},{"textAlign":53},[1544],{"text":1545,"type":357},"“As a healthcare provider, it’s an honour to serve as the new Chair of HEC’s Board as we continue to improve healthcare with – and for – everyone in Canada. Thank you to our departing Chair, Erik Sande, for his leadership and contributions during the inaugural years of HEC,” says Blair O’Neill, MD. “We are also delighted to welcome our newest Board Director, Kedar Mate, MD, who brings a wealth of international experience in healthcare improvement and safety.”",{"type":15,"attrs":1547,"content":1548},{"textAlign":53},[1549],{"text":1550,"type":357},"“It’s been a pleasure and a privilege to serve on the Board of Directors for Healthcare Excellence Canada. As our colleague, Blair O’Neill, MD, assumes the role of Chair, it will be critically important for me as vice chair to provide support as we both navigate our new roles,” says Sue Owen. “This is an exciting time for Healthcare Excellence Canada. As both the ‘forming’ and ‘storming’ phases are complete, the organization is well-positioned to take the successes achieved to date to truly become Canada’s go-to agency. This will require an emphasis on monitoring, measuring and reporting on results.”",{"type":15,"attrs":1552,"content":1553},{"textAlign":53},[1554],{"text":1555,"type":357},"“HEC’s commitment to innovating, building capability, and catalyzing change resonates with me on a personal level and is closely aligned with our work at the Institute for Healthcare Improvement (IHI). We also share many strategic priorities, including health equity, safety, and older adult care. These issues are fundamental to providing high-quality care in Canada and around the world, and I am honored to join the HEC board in support of these efforts,” says Kedar Mate, MD.",[115,143,122,129,136,150,157],"healthcare-excellence-canada-welcomes-new-board-chair-vice-chair-and-director","updates/healthcare-excellence-canada-welcomes-new-board-chair-vice-chair-and-director",-8040,[],{"parent_slug":295,"umbraco_path":1562,"umbraco_uuid":1563},"/HealthcareExcellenceCanada/News/HealthcareExcellenceCanadaWelcomesNewBoardChairViceChairAndDirector","9c27f2d0-37e0-437d-bab5-867863e61f93","29f5f876-67f7-46ad-9957-065038a51346","2025-12-15T17:39:37.052Z",[],[1568],{"path":1569,"name":1570,"lang":308,"published":299},"actualites-et-perspectives/conseil-d-administration-excellence-en-sante-canada-accueille-trois-nouveaux-membres-a-la-presidence-la-vice-presidence-et-l-administration","Conseil d’administration : Excellence en santé Canada accueille trois nouveaux membres à la présidence, la vice-présidence et l’administration",{"name":1572,"created_at":1573,"published_at":1574,"updated_at":1575,"id":1576,"uuid":1577,"content":1578,"slug":1602,"full_slug":1603,"sort_by_date":53,"position":1604,"tag_list":1605,"is_startpage":286,"parent_id":300,"meta_data":1607,"group_id":1610,"first_published_at":1611,"release_id":53,"lang":292,"path":53,"alternates":1612,"default_full_slug":1603,"translated_slugs":1613},"Enhanced Recovery Canada™ releases updated resources for healthcare providers and patients on colorectal surgery","2025-12-15T17:39:38.252Z","2026-02-26T01:41:51.456Z","2026-02-26T01:41:51.478Z",123415667786844,"724a2438-42bd-44c0-a52d-c4bfe29f85f0",{"Seo":1579,"seo":1582,"_uid":1584,"hero":1585,"types":1592,"topics":1593,"Noindex":286,"content":1594,"audience":1601,"component":439},[1580],{"_uid":1581,"Noindex":286,"component":1172},"11e91412-2e84-468d-ba82-58a13141329f",{"title":1583,"plugin":331,"description":1583},"2023-11-15 Enhanced Recovery Canada™ releases updated resources for healthcare providers and patients on colorectal surgery","1256ef2e-1329-4e47-a141-509142a509e5",[1586],{"_uid":1587,"date":1588,"image":1589,"title":1572,"author":16,"component":341,"description":1572},"4a3e6cb9-f869-4bae-aed3-b48238e3b153","2023-11-15 00:00",{"id":1590,"filename":1591,"fieldtype":284},114297458384237,"https://a-ca.storyblok.com/f/850807391887861/a276aaa143/news-thumb-2.png",[246],[32,76,98],[1595],{"_uid":1596,"content":1597,"component":437},"0082dfc4-c135-4bee-85f0-e729f404e457",[1598],{"_uid":1599,"content":1600,"component":436},"e4b861b1-dc61-4233-b6d9-cf952b4700d1","\u003Cp>Current page: \u003Ca href=\"https://www.healthcareexcellence.ca/en/news/2023-11-15-enhanced-recovery-canada-releases-updated-resources-for-healthcare-providers-and-patients-on-colorectal-surgery\" target=\"_blank\">https://www.healthcareexcellence.ca/en/news/2023-11-15-enhanced-recovery-canada-releases-updated-resources-for-healthcare-providers-and-patients-on-colorectal-surgery\u003C/a>\u003Cbr/>\u003Cbr/>\u003C/p> \u003Cbr/> \u003Cp>\u003Ca href=\"https://www.healthcareexcellence.ca/en/resources/enhanced-recovery-canada\" title=\"Enhanced Recovery Canada\">Enhanced Recovery Canada™\u003C/a>(ERC), with support from Healthcare Excellence Canada, released its updated clinical pathway and patient resources for colorectal surgeries today. The resources include strategies and guidance to improve patient experience and reduce length of stay, complication rates and hospital readmissions.\u003C/p>\u003Cp>The\u003Ca href=\"https://www.healthcareexcellence.ca/en/resources/enhanced-recovery-canada/resources-for-healthcare-providers-and-leaders/colorectal-surgery-resource-for-healthcare-providers-and-leaders\" title=\"Colorectal Surgery Resource for Healthcare Providers and Leaders\">Clinical Pathway for Colorectal Surgery\u003C/a>provides guidance to healthcare providers across the continuum of surgical care on all stages of the patient’s journey, from pre-admission to post discharge to help reduce complications, support shorter hospital stays and safer transitions after colorectal surgery.\u003C/p>\u003Cp>The ERC colorectal clinical pathway is based on Enhanced Recovery After Surgery (ERAS) surgical best practices that put the quadruple aim within reach – improving patient outcomes and patient experience, supporting the clinician experience, and lowering costs.\u003C/p>\u003Cp>ERC’s updated clinical pathway is complemented by\u003Ca href=\"https://www.healthcareexcellence.ca/en/resources/enhanced-recovery-canada/resources-for-patients-and-caregivers/colorectal-surgery-resources-for-patients-and-caregivers\" title=\"Colorectal Surgery Resources for Patients and Caregivers\">resources for patients undergoing colorectal surgery\u003C/a>, which aim to improve the patient and caregiver experience and recovery process.\u003C/p>\u003Ch2>Find enhanced recovery guidance for other common surgeries\u003C/h2>\u003Cp>Clinical pathways and patient resources have been produced for other common procedures, including cesarian section, gynaecologic, and orthopaedic hip and knee replacement surgeries. Learn more about these and the work of\u003Ca href=\"https://www.healthcareexcellence.ca/en/resources/enhanced-recovery-canada\" title=\"Enhanced Recovery Canada\">ERC\u003C/a>.\u003C/p>\u003Cp>\u003Cem>ERC's resources are updated every three years to ensure alignment with current clinical best practices.\u003C/em>\u003C/p>",[115,129,143,136,150,122],"enhanced-recovery-canadatm-releases-updated-resources-for-healthcare-providers-and-patients-on-colorectal-surgery","updates/enhanced-recovery-canadatm-releases-updated-resources-for-healthcare-providers-and-patients-on-colorectal-surgery",-8060,[1606],"KP Review",{"parent_slug":295,"umbraco_path":1608,"umbraco_uuid":1609},"/HealthcareExcellenceCanada/News/EnhancedRecoveryCanadaReleasesUpdatedResourcesForHealthcareProvidersAndPatientsOnColorectalSurgery","a89236a5-78dc-428a-a318-36625e90abfa","004a72e2-ea26-405b-9f57-689fa7d15dfc","2025-12-15T17:39:38.330Z",[],[1614],{"path":1615,"name":1616,"lang":308,"published":299},"actualites-et-perspectives/recuperation-optimisee-canada-mc-publie-une-version-actualisee-du-cheminement-clinique-pour-la-chirurgie-colorectale-et-des-ressources-connexes-destinees-aux-patients-et-patientes","Récupération optimisée Canada (MC) publie une version actualisée du cheminement clinique pour la chirurgie colorectale et des ressources connexes destinées aux patients et patientes",{"name":1618,"created_at":1619,"published_at":1620,"updated_at":1621,"id":1622,"uuid":1623,"content":1624,"slug":1682,"full_slug":1683,"sort_by_date":53,"position":1684,"tag_list":1685,"is_startpage":286,"parent_id":300,"meta_data":1686,"group_id":1689,"first_published_at":1690,"release_id":53,"lang":292,"path":53,"alternates":1691,"default_full_slug":1683,"translated_slugs":1692},"New funding to improve equity in access to palliative care","2025-12-15T17:39:40.303Z","2026-02-26T01:40:55.532Z","2026-02-26T01:40:55.547Z",123415676191838,"e7bc150b-590c-4683-9f94-832f97f515ee",{"Seo":1625,"seo":1628,"_uid":1630,"hero":1631,"types":1638,"topics":1639,"Noindex":286,"content":1640,"audience":1681,"component":439},[1626],{"_uid":1627,"Noindex":286,"component":1172},"148d1e1b-dd0b-447d-b02b-ceb18ec65b1f",{"title":1618,"plugin":331,"description":1629},"Healthcare Excellence Canada welcomes new funding from Health Canada to improve equity in access to palliative approaches to care for people experiencing homelessness and vulnerable housing.","a2cffd35-c19e-4d82-a10a-2d95a22375a9",[1632],{"_uid":1633,"date":1634,"image":1635,"title":1618,"author":16,"component":341,"description":1629},"5af4f785-8098-4433-845b-7a6a688abdb4","2022-08-17 00:00",{"id":1636,"filename":1637,"fieldtype":284},114297452670314,"https://a-ca.storyblok.com/f/850807391887861/77238febe6/news-thumb-1.png",[253],[76,32,98,46,69],[1641],{"_uid":1642,"content":1643,"component":437},"1c2ac848-f409-445c-b84a-270e68bba42a",[1644,1671],{"_uid":1645,"content":1646,"component":436},"dd627974-37de-40bf-970c-f0e1fafcb55e",{"type":12,"content":1647},[1648,1653,1666],{"type":15,"attrs":1649,"content":1650},{"textAlign":53},[1651],{"text":1652,"type":357},"Healthcare Excellence Canada welcomes new funding from Health Canada to improve equity in access to palliative approaches to care for people experiencing homelessness and vulnerable housing. This extra $2 million in funding over four years from Health Canada will allow us to support up to 20 communities to improve care experiences, access to care and health outcomes, together with the Canadian Partnership Against Cancer and other partners.",{"type":15,"attrs":1654,"content":1655},{"textAlign":53},[1656,1658,1664],{"text":1657,"type":357},"The ",{"text":1659,"type":357,"marks":1660},"Federal Action Plan on Palliative Care ",[1661],{"type":392,"attrs":1662},{"href":1663,"uuid":53,"anchor":53,"custom":53,"target":573,"linktype":533},"https://www.canada.ca/en/health-canada/services/health-care-system/reports-publications/palliative-care/action-plan-palliative-care.html",{"text":1665,"type":357},"highlights the importance of taking action to improve access to palliative care for underserved populations. Improving equity in access to palliative approaches to care aims to help people experiencing homelessness or vulnerable housing receive appropriate care in a timely and safe way without discrimination, reduce emergency department visits and hospital admissions, and allow people to receive palliative care in the environment of their choice. Made-in-Canada palliative approaches to care for people with life-limiting illnesses who are also experiencing homelessness or vulnerable housing are widely regarded as leading practices. Driving the rapid adoption and spread of these approaches will help to provide care closer to home and community for people experiencing homelessness or vulnerable housing.",{"type":15,"attrs":1667,"content":1668},{"textAlign":53},[1669],{"text":1670,"type":357},"Read the Government of Canada’s news release to learn more how people across Canada are committed to creating measurable improvement in access to palliative approaches to care for people experiencing homelessness or vulnerable housing.",{"_uid":1672,"file":1673,"link":1675,"label":1678,"linkType":392,"component":1679,"linkLabel":1680},"f15ee2cb-5c1c-4867-8709-795bf66993b5",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1674},{},{"id":16,"url":1676,"target":573,"linktype":533,"fieldtype":1677,"cached_url":1676},"https://www.canada.ca/en/health-canada/news/2022/08/government-of-canada-announces-2m-in-support-for-palliative-care-for-persons-who-are-homeless-or-vulnerably-housed.html","multilink","Government of Canada announces $2M in support for palliative care for persons who are homeless or vulnerably housed","banner-link","Health Canada",[115,129,150],"new-funding-to-improve-equity-in-access-to-palliative-care","updates/new-funding-to-improve-equity-in-access-to-palliative-care",-8100,[],{"parent_slug":295,"umbraco_path":1687,"umbraco_uuid":1688},"/HealthcareExcellenceCanada/News/NewFundingToImproveEquityInAccessToPalliativeCare","adeb09a1-db2a-4dbd-8c3b-e77c397e58b1","1297f94e-f39e-4ee5-b33c-70ec0fb3df51","2025-12-15T17:39:40.392Z",[],[1693],{"path":1694,"name":1695,"lang":308,"published":299},"actualites-et-perspectives/ameliorer-l-equite-dans-l-acces-aux-soins-palliatifs-nouveau-financement","Améliorer l’équité dans l’accès aux soins palliatifs : nouveau financement",100,1776087595555]