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The more we all understand what is needed for safety in healthcare, the sooner every patient will be safe.","Patient","quote-item","quote",{"_uid":520,"content":521,"component":459},"9eb4b42c-d891-4c31-aec1-15a6669c3562",[522],{"_uid":523,"content":524,"component":436},"8378fbbf-9f79-4a76-9e04-7402342e4ee4",{"type":12,"content":525},[526,531],{"type":15,"attrs":527,"content":528},{"textAlign":53},[529],{"text":530,"type":354},"Patient engagement is viewed by many to be a critical component of achieving safe healthcare. We need to engage all patients – the public – to help increase safer healthcare practices.",{"type":15,"attrs":532,"content":533},{"textAlign":53},[534],{"text":535,"type":354},"Other prevention efforts, such as the campaign to decrease smoking, have effectively engaged the public in achieving significant cultural shifts in attitudes and actions. For instance, anti-smoking efforts have made it unacceptable to smoke with your children in the car. The efforts toward increasing patient safety could benefit from the lessons learned in the anti-smoking campaigns. There is much to be learned.",{"_uid":537,"link":538,"image":548,"title":550,"video_id":551,"component":552,"video_mp4":553,"media_type":555,"video_type":556,"description":557,"video_title":581,"video_mp4_thumbnail":582},"9cdd37b2-18f9-44bd-b0e5-d04f2787e31a",[539],{"_uid":540,"file":541,"label":546,"component":547},"40394259-e31b-4dd2-bb98-26d4d7ff6ba6",{"id":542,"alt":543,"name":16,"focus":16,"title":543,"source":16,"filename":544,"copyright":16,"fieldtype":283,"meta_data":545,"is_external_url":285},114293548661133,"Transcript Getting The Public Ready To Engage In Making Care Safer","https://a-ca.storyblok.com/f/850807391887861/9d5e77155f/transcript-getting-the-public-ready-to-engage-in-making-care-safer.pdf",{},"View transcript","simple-file",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":549},{},"Webinar and presentation","INV-Uzyhn70","text-media",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":554},{},"video","youtube",{"type":12,"content":558},[559],{"type":15,"attrs":560,"content":561},{"textAlign":53},[562,564,570,572,579],{"text":563,"type":354},"Designed by patient and family champions, this interactive webinar and ",{"text":565,"type":354,"marks":566},"presentation ",[567],{"type":429,"attrs":568},{"href":569,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":433},"https://www.youtube.com/watch?time_continue=4&v=INV-Uzyhn70&feature=emb_logo",{"text":571,"type":354},"was offered by ",{"text":573,"type":354,"marks":574},"Patients for Patient Safety Canada ",[575],{"type":429,"attrs":576},{"href":577,"uuid":53,"anchor":53,"custom":578,"target":432,"linktype":433},"https://www.patients4safety.ca/",{},{"text":580,"type":354},"in April 2017.","Getting the public ready to engage in making care safer: Lessons from the anti-smoking movement",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":583},{},{"_uid":585,"content":586,"component":459},"cd0d20ab-3bde-4f40-9012-ebd0fb1bf22a",[587],{"_uid":588,"content":589,"component":436},"a603d930-11f8-481b-a33f-8ee3b3de61c2",{"type":12,"content":590},[591,596,601,624,629,636,642,647,670,675,680],{"type":15,"attrs":592,"content":593},{"textAlign":53},[594],{"text":595,"type":354},"For this session the term patient safety champion includes any individual that volunteers as a patient or family representative in programs, groups, networks or organizations working to improve quality and safety in healthcare.",{"type":15,"attrs":597,"content":598},{"textAlign":53},[599],{"text":600,"type":354},"The session includes conversation among participants, contributing to the dialogue verbally or via chat, including:",{"type":361,"content":602},[603,610,617],{"type":364,"content":604},[605],{"type":15,"attrs":606,"content":607},{"textAlign":53},[608],{"text":609,"type":354},"How have anti-smoking efforts effectively achieved a cultural shift in attitudes and actions towards tobacco?",{"type":364,"content":611},[612],{"type":15,"attrs":613,"content":614},{"textAlign":53},[615],{"text":616,"type":354},"Which are the key patient safety messages most important for widespread public engagement and would most help the public to be ready to take on a role in patient safety?",{"type":364,"content":618},[619],{"type":15,"attrs":620,"content":621},{"textAlign":53},[622],{"text":623,"type":354},"Which strategies would make patient safety messages most visible and provide the public with information about patient safety?",{"type":15,"attrs":625,"content":626},{"textAlign":53},[627],{"text":628,"type":354},"At the end of this interactive session, participants left with at least one practical idea to engage the public in making healthcare safer.",{"type":630,"attrs":631,"content":633},"heading",{"level":632,"textAlign":53},2,[634],{"text":635,"type":354},"Speakers, moderator and participants",{"type":630,"attrs":637,"content":639},{"level":638,"textAlign":53},3,[640],{"text":641,"type":354},"Les Hagen",{"type":15,"attrs":643,"content":644},{"textAlign":53},[645],{"text":646,"type":354},"Les Hagen is the executive director of Action on Smoking and Health which is Western Canada's leading tobacco control organization. For over 25 years, he has provided provincial and national leadership in tobacco control and prevention. Les is a strong believer in community engagement and healthy public policy. He provides a history of anti-tobacco advocacy, including:",{"type":361,"content":648},[649,656,663],{"type":364,"content":650},[651],{"type":15,"attrs":652,"content":653},{"textAlign":53},[654],{"text":655,"type":354},"How a significant public shift was achieved relative to attitudes and actions related to tobacco use.",{"type":364,"content":657},[658],{"type":15,"attrs":659,"content":660},{"textAlign":53},[661],{"text":662,"type":354},"Which strategies worked best to engage the public in decreasing use of tobacco.",{"type":364,"content":664},[665],{"type":15,"attrs":666,"content":667},{"textAlign":53},[668],{"text":669,"type":354},"Which strategies were not effective.",{"type":630,"attrs":671,"content":672},{"level":638,"textAlign":53},[673],{"text":674,"type":354},"Theresa Malloy-Miller",{"type":15,"attrs":676,"content":677},{"textAlign":53},[678],{"text":679,"type":354},"Theresa Malloy-Miller is a Patient Champion at Patients for Patient Safety Canada and moderates the dialogue among the participants to apply lessons learned from anti-smoking advocacy to patient safety.",{"type":15,"attrs":681,"content":682},{"textAlign":53},[683],{"text":684,"type":354},"All participants were asked to add their ideas about key patient safety messages for public engagement and how best to apply anti-smoking strategies to the field of patient safety.",[143,136,150],"98 minutes",[185,192,200],"getting-the-public-ready-to-engage-in-making-care-safer-lessons-from-the-anti-smoking-movement","resources/getting-the-public-ready-to-engage-in-making-care-safer-lessons-from-the-anti-smoking-movement",-17550,[],{"parent_slug":469,"umbraco_path":693,"umbraco_uuid":694},"/HealthcareExcellenceCanada/Resources/GettingThePublicReadyToEngageInMakingCareSafer","eed21d79-9226-4ef5-9a55-7680cb1e0afe","dd49ea63-c263-4872-848c-93e2bdc39512","2025-11-26T21:19:23.949Z",[],[699],{"path":700,"name":701,"lang":305,"published":291},"ressources/susciter-l-engagement-du-public-envers-des-soins-de-sante-plus-securitaires-les-lecons-tirees-du-mouvement-antitabac","Susciter l’engagement du public envers des soins de santé plus sécuritaires : les leçons tirées du mouvement antitabac",{"name":703,"created_at":704,"published_at":705,"updated_at":706,"id":707,"uuid":708,"content":709,"slug":768,"full_slug":769,"sort_by_date":53,"position":770,"tag_list":771,"is_startpage":285,"parent_id":467,"meta_data":772,"group_id":775,"first_published_at":776,"release_id":53,"lang":299,"path":53,"alternates":777,"default_full_slug":769,"translated_slugs":778},"Hospitalised-Patient One-Year Mortality Risk Score Change Package","2025-11-26T23:50:09.476Z","2025-12-02T15:25:59.479Z","2025-12-02T15:25:59.577Z",116782733320399,"c67fa376-bb78-415e-a683-5899d2bd4c83",{"seo":710,"_uid":713,"hero":714,"type":174,"topics":721,"content":722,"audience":766,"duration":16,"regional":767,"component":462},{"title":711,"plugin":329,"description":712},"HOMR","The Hospitalised-Patient One-Year Mortality Risk Score change package will help you improve the identification and documentation of patients with unmet palliative needs.","c9814256-a5e9-44e2-913a-5aa234f647d8",[715],{"_uid":716,"file":717,"image":718,"title":703,"format":16,"component":339,"description":712,"key_learning":16,"prerequisite":16},"7703f46a-0528-4232-b180-0ae1451d4f1f",[],{"id":719,"filename":720,"fieldtype":283},108534901744414,"https://a-ca.storyblok.com/f/850807391887861/670x450/0df79330c2/header-2-visual.png",[69,46,98],[723],{"_uid":724,"content":725,"component":459},"a0a24bcd-122c-4678-9ad4-573368f22b5e",[726,759],{"_uid":727,"content":728,"component":436},"34fdf3bd-40e7-40ee-953b-618170ad81a1",{"type":12,"content":729},[730,740,749,754],{"type":15,"attrs":731,"content":732},{"textAlign":53},[733,738],{"text":734,"type":354,"marks":735},"Publication date: ",[736],{"type":737},"bold",{"text":739,"type":354},"July 2022",{"type":15,"attrs":741,"content":742},{"textAlign":53},[743,747],{"text":744,"type":354,"marks":745},"Author(s): ",[746],{"type":737},{"text":748,"type":354},"Healthcare Excellence Canada, Bruyère Research Institute, Humber River Hospital, University of Ottawa",{"type":15,"attrs":750,"content":751},{"textAlign":53},[752],{"text":753,"type":354},"Identifying palliative needs early and introducing palliative approaches to care helps provide relief from distressing symptoms and supports patients and families to achieve the best possible quality of life. It contributes to increased patient satisfaction with care, better symptom control, reduced hospitalizations, and reduced use of potentially ineffective or aggressive treatments at the end of life.",{"type":15,"attrs":755,"content":756},{"textAlign":53},[757],{"text":758,"type":354},"With funding and support from Healthcare Excellence Canada, the Canadian Frailty Network, the Centre for Aging and Brain Health Innovation, Baycrest, and the Canadian Institutes of Health Research, 13 Ontario hospitals implemented the HOMR intervention to improve the identification and documentation of patients with unmet palliative needs, and the end-of-life care provided to their patients. 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It includes experiences from provinces and territories in Canada, and other countries including Australia, Finland, New Zealand, Sweden, the United Kingdom and the United States.",{"type":15,"attrs":832,"content":833},{"textAlign":53},[834],{"text":835,"type":354},"This resource intends to inform and guide program development related to providing palliative care for people experiencing or at risk of homelessness.",{"type":15,"attrs":837,"content":838},{"textAlign":53},[839],{"text":840,"type":354},"This overview was completed by the McMaster University Health Forum with support from Healthcare Excellence Canada.",{"type":630,"attrs":842,"content":843},{"level":632,"textAlign":53},[844],{"text":845,"type":354},"Authors: ",{"type":15,"attrs":847,"content":848},{"textAlign":53},[849],{"text":850,"type":354},"McMaster University Health Forum",{"type":15,"attrs":852},{"textAlign":53},{"type":630,"attrs":854},{"level":632,"textAlign":53},[150,143,136],[185,192,200],"rapid-evidence-profile-providing-palliative-care-for-people-experiencing-or-at-risk-of-homelessness","resources/rapid-evidence-profile-providing-palliative-care-for-people-experiencing-or-at-risk-of-homelessness",-17670,[],{"parent_slug":469,"umbraco_path":862,"umbraco_uuid":863},"/HealthcareExcellenceCanada/Resources/RapidEvidenceProfile","4e4ed4da-6dd7-4228-b145-2aaffdb4e52d","7d9f5448-3e67-4046-b746-20d166aad1fa","2025-11-26T23:50:36.442Z",[],[868],{"path":869,"name":870,"lang":305,"published":291},"ressources/profil-de-donnees-probantes-rapide-soins-palliatifs-aux-personnes-en-situation-ou-a-risque-d-itinerance","Profil de données probantes rapide : soins palliatifs aux personnes en situation ou à risque d’itinérance",{"name":872,"created_at":873,"published_at":874,"updated_at":875,"id":876,"uuid":877,"content":878,"slug":911,"full_slug":909,"sort_by_date":53,"position":1524,"tag_list":1525,"is_startpage":285,"parent_id":467,"meta_data":1526,"group_id":1529,"first_published_at":1530,"release_id":53,"lang":299,"path":53,"alternates":1531,"default_full_slug":909,"translated_slugs":1532},"Who knows? Essential Care Partners do.","2025-11-26T23:50:37.364Z","2026-02-22T16:44:02.717Z","2026-02-22T16:44:02.761Z",116782847488213,"9112e545-6786-4990-808a-189f789ace6c",{"new":285,"seo":879,"_uid":882,"hero":883,"type":174,"topics":888,"Noindex":285,"content":889,"audience":1522,"duration":16,"regional":1523,"component":462},{"title":880,"plugin":329,"description":881},"Who knows Essential Care Partners do - Landing","An Essential Care Partner is more than a visitor. Essential Care Partners are vital members of the care team who provide consistent support to a loved one throughout their care journey – improving safety, care and the well-being of all involved.","cda9a25e-1865-4e8b-bb77-239e77c7b7a4",[884],{"_uid":885,"file":886,"image":887,"title":872,"format":16,"component":339,"description":881,"key_learning":16,"prerequisite":16},"2958c85d-f044-4732-a0ff-c552686dc2c1",[],{"id":719,"filename":720,"fieldtype":283},[32,76,98,46],[890,921,935,1001,1028,1091,1120,1147,1185,1259,1314,1368],{"_uid":891,"content":892,"component":459},"ce4f7bf5-b40b-45ce-88e6-b704e533c4bb",[893,904,914],{"_uid":894,"content":895,"component":436},"e0a76732-a5e8-4c56-85a5-d33cc4c4453c",{"type":12,"content":896},[897,902],{"type":15,"attrs":898,"content":899},{"textAlign":53},[900],{"text":901,"type":354},"As an early response to COVID-19, many health and care facilities across the country implemented blanket visitor restrictions that prohibited Essential Care Partners from being physically present as partners in care. The impacts and harms as a result of these restrictions have been widely experienced by those receiving care, their caregivers and staff alike. As the pandemic continues to evolve across the country, Essential Care Partners should continue to be safely re-integrated at all times. 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Framework is for anyone involved in shaping or delivering healthcare services including:",{"id":16,"_uid":2341,"content":2342,"component":459},"58abbcda-bb50-4762-abc1-e2461c443384",[2343,2389],{"_uid":2344,"content":2345,"component":436},"1e141982-bf16-4cf1-9450-8d1d32423fc7",{"type":12,"content":2346},[2347,2354,2359],{"type":630,"attrs":2348,"content":2349},{"level":632,"textAlign":1939},[2350],{"text":2351,"type":354,"marks":2352},"How the framework was developed",[2353],{"type":737},{"type":15,"attrs":2355,"content":2356},{"textAlign":1939},[2357],{"text":2358,"type":354},"The Health Equity Framework was co-developed through an iterative process and learning with and from a diverse network of partners. Here’s how it came together:",{"type":361,"content":2360},[2361,2368,2375,2382],{"type":364,"content":2362},[2363],{"type":15,"attrs":2364,"content":2365},{"textAlign":53},[2366],{"text":2367,"type":354},"HEC formed an advisory group to explore equity, diversity and inclusion in healthcare. This group met over the course of several months to review research, identify equity-focused innovations and provide guidance on organizing the framework’s key themes.",{"type":364,"content":2369},[2370],{"type":15,"attrs":2371,"content":2372},{"textAlign":53},[2373],{"text":2374,"type":354},"A larger group of partners gathered in Tkaronto to refine the framework and discuss how to put its eight actions into practice. These discussions were grounded in trust, relationship-building and shared learning.",{"type":364,"content":2376},[2377],{"type":15,"attrs":2378,"content":2379},{"textAlign":53},[2380],{"text":2381,"type":354},"The development process prioritized building relationships and ensuring the framework reflected the lived experiences of those most affected by health inequities.",{"type":364,"content":2383},[2384],{"type":15,"attrs":2385,"content":2386},{"textAlign":53},[2387],{"text":2388,"type":354},"HEC remains committed to revisiting and updating the framework over time to ensure it continues to address evolving needs and realities.",{"_uid":2390,"file":2391,"link":2393,"label":1986,"linkType":448,"component":449,"linkLabel":16},"ced97d2b-c2e8-4c35-8ead-dfa035826ce0",{"id":2138,"alt":2139,"name":16,"focus":16,"title":2139,"source":16,"filename":2140,"copyright":16,"fieldtype":283,"meta_data":2392,"is_external_url":285},{},{"id":16,"url":16,"linktype":445,"fieldtype":446,"cached_url":16},{"id":16,"_uid":2395,"items":2396,"title":2457,"component":2458,"description":2459},"7407afa6-566b-4a54-a91e-e495fdce2e5d",[2397],{"_uid":2398,"title":2399,"ctaLeft":2400,"ctaRight":2401,"component":2402,"columnLeft":2403,"columnRight":2406},"091cc607-2581-40e0-82fa-498994b7420d","Expand to see the full list",[],[],"accordion-item-columns",{"type":12,"content":2404},[2405],{"type":15},{"type":12,"content":2407},[2408,2413,2418,2438],{"type":15,"attrs":2409,"content":2410},{"textAlign":53},[2411],{"text":2412,"type":354},"Adriana Gonzalez, Ambreen Sayani, Amy Blanding, Amy Ma, B Adair, Brady Comeau, Carol Fancott, Carolyn Shimmin, Cheryl Louzado, Chris Cochrane, Ciann Wilson, Corey Bernard, Cynthia Damba, Dara Gordon, Denise McCuaig, Eric De Prophetis, Jocelyn Adams, Jay Shaw, Kaeli O’Connor, Karen Chinaleong-Brooks, Katie Aubrecht, Kent Cadogan Loftsgard, Kortnee Tilson, Lindsay Yarrow, Lisa Nowlan, Lorraine Thomas, Maria Judd, Matthew Murphy, Meg Ellis, Miranda Saroli, Myriam Fournier-Tombs, Nandini Saxena, Necole Sommersell, Oleksandra Budna, Piotr Burek, Prachi Khanna, Raha Mahmoudi, Scotty Kupsch, Shivani Chandra, Simone Shahid, Stephanie Nixon, Sumaya Mehelay, Sutton Eaves, Timothy Christie, Tommy Akinnawonu, Vishal Jain.",{"type":15,"attrs":2414,"content":2415},{"textAlign":53},[2416],{"text":2417,"type":354},"We acknowledge that many of the foundational ideas, theories, and concepts in this document, and the Health Equity Framework are grounded in the work of key thinkers with expertise in the fields of decolonial practice, Black feminism, critical race theory and human and civil rights.",{"type":15,"attrs":2419,"content":2420},{"textAlign":53},[2421,2423,2436],{"text":2422,"type":354},"We give our deep gratitude to ",{"text":2424,"type":354,"marks":2425},"Ka-odàkedjig ",[2426],{"type":429,"attrs":2427},{"href":2428,"uuid":2429,"anchor":53,"custom":2430,"target":1213,"linktype":445,"story":2431},"/about-us/meet-ka-odakedjig","89592b6c-161b-4b60-9a3d-074970505515",{},{"name":2432,"id":2433,"uuid":2429,"slug":2434,"url":2435,"full_slug":2435,"_stopResolving":291},"Meet Ka-odàkedjig ",136140819785331,"meet-ka-odakedjig","about-us/meet-ka-odakedjig",{"text":2437,"type":354},"Elders Meeka Kakudluk, Bruce Dumont and Dalyce Huot for their guidance, participation, and support as we gathered in Tkaronto in March 2024.",{"type":15,"attrs":2439,"content":2440},{"textAlign":53},[2441,2443,2455],{"text":2442,"type":354},"HEC also acknowledges the ongoing effects of colonialism on First Nations, Inuit and Métis Peoples. Through our ",{"text":2444,"type":354,"marks":2445},"Truth and Reconciliation Action Plan",[2446],{"type":429,"attrs":2447},{"href":2448,"uuid":2449,"anchor":53,"custom":2450,"target":1213,"linktype":445,"story":2451},"/about-us/truth-and-reconciliation-action-plan","c98b6957-6340-49bf-a613-2c42caaee5ea",{},{"name":2444,"id":2452,"uuid":2449,"slug":2453,"url":2454,"full_slug":2454,"_stopResolving":291},136472887961217,"truth-and-reconciliation-action-plan","about-us/truth-and-reconciliation-action-plan",{"text":2456,"type":354},", we are committed to addressing these specific challenges and building stronger, more respectful relationships with Indigenous communities. 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For more information or support, contact ",{"text":2484,"type":354,"marks":2485},"Equity-Equite@hec-esc.ca",[2486],{"type":429,"attrs":2487},{"href":2484,"uuid":53,"anchor":53,"custom":2488,"target":432,"linktype":2489},{},"email",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":283,"meta_data":2491},{},{"id":16,"cta":2493,"_uid":2503,"items":2504,"title":2508,"component":2509},[2494],{"_uid":2495,"link":2496,"label":2502,"component":1163},"2588695e-205f-4fc4-90b2-15da3245f482",{"id":2497,"url":16,"linktype":445,"fieldtype":446,"cached_url":2498,"story":2499},"c0994de2-19e1-4311-b3e8-b4ddd7069dc6","resources/",{"name":2500,"id":2501,"uuid":2497,"slug":469,"url":2498,"full_slug":2498,"_stopResolving":291},"Resources",112494035151922,"See all resources","679f36ac-cbed-4036-bd69-1d1835be9ac8",[2505,2126,2506,1892,2507],"74913dfc-0b74-43e8-9925-85f546ba367a","515a6db5-7990-4f67-b458-811cab7e99cf","b7dba8f3-b311-4cbb-9e48-af5fe2942e3d","Related resources","slider-redirection",[115,143,122,129,136,150,157],[185,192,200],"health-equity-framework","resources/health-equity-framework",-19100,[],"f8109182-ad82-46d2-9465-5f39e7bbeaad","2025-12-16T17:55:42.266Z",[],[2520],{"path":2521,"name":2522,"lang":305,"published":291},"ressources/le-cadre-d-action-pour-l-equite-en-sante","Le cadre d’action pour l’équité en santé",46,1776087591338]