[{"data":1,"prerenderedAt":17239},["ShallowReactive",2],{"commonen":3,"sb-page-en-programs/topics/health-equity":268,"sb-collection-en-programs-hec-page-program-{}-{\"page\":1,\"per_page\":9,\"sort_by\":\"position:desc\",\"filter_query\":{\"topics\":{\"in\":\"f3a1127a-c8bd-4c8f-9897-ea26dd756bdd\"}}}":319},{"globals":-1,"resourcesCategories":4},["Reactive",5],{"topics":6,"audience":113,"type":163,"regional":183,"programType":206,"format":228,"eventType":229,"updateType":244,"employeeTagType":259},[7,17,24,31,38,45,54,61,68,75,83,90,97,105],{"id":8,"slug":9,"title":10,"tooltip":11,"shortName":16},"ebc0404e-2d82-4308-adf1-89c1a06750f5","hospital-harm","Hospital harm",{"type":12,"content":13},"doc",[14],{"type":15},"paragraph","",{"id":18,"slug":19,"title":20,"tooltip":21,"shortName":16},"fda74309-2934-4763-91d0-623be56f6dae","pandemic-response","Pandemic response",{"type":12,"content":22},[23],{"type":15},{"id":25,"slug":26,"title":27,"tooltip":28,"shortName":16},"731ba20c-b343-4fbd-b412-da5f433c3cc3","technology","Technology",{"type":12,"content":29},[30],{"type":15},{"id":32,"slug":33,"title":34,"tooltip":35,"shortName":16},"7c337fd8-a1db-4958-82bb-1c161491e0af","patient-engagement","Patient engagement",{"type":12,"content":36},[37],{"type":15},{"id":39,"slug":40,"title":41,"tooltip":42,"shortName":16},"ee3eb162-d375-4435-a721-cef65b6ca9d9","policy","Policy",{"type":12,"content":43},[44],{"type":15},{"id":46,"slug":47,"title":48,"tooltip":49,"shortName":16},"f3a1127a-c8bd-4c8f-9897-ea26dd756bdd","health-equity","Health equity",{"type":12,"content":50},[51],{"type":15,"attrs":52},{"textAlign":53},null,{"id":55,"slug":56,"title":57,"tooltip":58,"shortName":16},"03da87c9-81bf-43ed-842d-70d46135a3f7","value-based-care","Value-based care",{"type":12,"content":59},[60],{"type":15},{"id":62,"slug":63,"title":64,"tooltip":65,"shortName":16},"f6d48d07-4fff-4746-a299-309770762992","first-nations-inuit-and-metis-priorities","First Nations, Inuit and Métis priorities",{"type":12,"content":66},[67],{"type":15},{"id":69,"slug":70,"title":71,"tooltip":72,"shortName":16},"c3aff865-c637-4fb2-98b8-226312d9123a","aging-in-place","Aging in place",{"type":12,"content":73},[74],{"type":15},{"id":76,"slug":77,"title":78,"tooltip":79,"shortName":16},"29f68b94-07a1-481f-8b76-8d6863f16566","patient-safety","Patient safety",{"type":12,"content":80},[81],{"type":15,"attrs":82},{"textAlign":53},{"id":84,"slug":85,"title":86,"tooltip":87,"shortName":16},"e25206d8-8359-493f-b7b3-9c997a6f9d9b","health-workforce","Health workforce",{"type":12,"content":88},[89],{"type":15},{"id":91,"slug":92,"title":93,"tooltip":94,"shortName":16},"a7155a6b-90f8-4226-94c3-c578d1471a52","cultural-safety","Cultural Safety",{"type":12,"content":95},[96],{"type":15},{"id":98,"slug":99,"title":100,"tooltip":101,"shortName":16},"c2209086-26d0-49e0-b219-9729e6dffc22","primary-and-community-care","Primary and community care",{"type":12,"content":102},[103],{"type":15,"attrs":104},{"textAlign":53},{"id":106,"slug":107,"title":108,"tooltip":109,"shortName":16},"dfe12160-9f94-4cc2-99ef-30773d0829d5","long-term-care","Long-term care",{"type":12,"content":110},[111],{"type":15,"attrs":112},{"textAlign":53},[114,121,128,135,142,149,156],{"id":115,"slug":116,"title":117,"tooltip":118,"shortName":16},"000cf75f-2e05-4bd3-a9b7-4bf20c5e6fc5","community-organization","Community organization",{"type":12,"content":119},[120],{"type":15},{"id":122,"slug":123,"title":124,"tooltip":125,"shortName":16},"0e05a490-d9f0-4cf7-8cc9-216d6554989c","people-with-lived-living-experience","Person with lived/living experience",{"type":12,"content":126},[127],{"type":15},{"id":129,"slug":130,"title":131,"tooltip":132,"shortName":16},"2cf95539-4f34-458d-a047-56c9dc2da53d","point-of-care-provider","Point of care provider",{"type":12,"content":133},[134],{"type":15},{"id":136,"slug":137,"title":138,"tooltip":139,"shortName":16},"86f97179-4380-431e-ab06-2706b1c8f2d9","policy-advisor-or-analyst","Policy advisor or analyst",{"type":12,"content":140},[141],{"type":15},{"id":143,"slug":144,"title":145,"tooltip":146,"shortName":16},"e38cf314-1f29-478d-9c26-4ca1006f5812","healthcare-leader","Healthcare leader",{"type":12,"content":147},[148],{"type":15},{"id":150,"slug":151,"title":152,"tooltip":153,"shortName":16},"ec852192-bb35-42bf-93be-705d65c56c76","quality-or-safety-improvement-lead","Quality or safety improvement lead",{"type":12,"content":154},[155],{"type":15},{"id":157,"slug":158,"title":159,"tooltip":160,"shortName":16},"a3f7559a-74e8-43da-9690-29616f5bf0f3","student","Student",{"type":12,"content":161},[162],{"type":15},[164,169,173,178],{"id":165,"slug":166,"title":167,"tooltip":16,"shortName":168},"cddd560c-81d2-4865-adb6-cc04420aa8fb","on-demand-webinars","On-demand webinars ","Webinars",{"id":170,"slug":171,"title":172,"tooltip":16,"shortName":16},"ef367cb8-3b7d-401d-ad2d-c7c24e9772d0","reports","Reports",{"id":174,"slug":175,"title":176,"tooltip":16,"shortName":177},"4f42dc6d-7f83-4f7a-ac0f-76b7fe7d2b25","guides-toolkits-frameworks","Guides, Toolkits & Frameworks","Guides & Toolkit",{"id":179,"slug":180,"title":181,"tooltip":16,"shortName":182},"e1d5bd1d-21e3-4a2a-9166-c95f4fd1487b","case-studies-and-promising-practices","Case Studies and Promising Practices","Case study",[184,191,199],{"id":185,"slug":186,"title":187,"tooltip":188,"shortName":16},"f3c3ffc4-e42b-4629-be78-8d554a3c6a60","remote","Remote",{"type":12,"content":189},[190],{"type":15},{"id":192,"slug":193,"title":194,"tooltip":195,"shortName":16},"6cc8c6b3-906d-43fb-8d14-bcad45583ebc","rural","Rural",{"type":12,"content":196},[197],{"type":15,"attrs":198},{"textAlign":53},{"id":200,"slug":201,"title":202,"tooltip":203,"shortName":16},"12a19edc-d1fe-46aa-b247-cad08621fcdb","urban","Urban",{"type":12,"content":204},[205],{"type":15},[207,214,221],{"id":208,"slug":209,"title":210,"tooltip":211,"shortName":16},"cdb22f45-79d9-443c-9fd6-327b5d57f43e","patient-partnerships-and-engagement","Patient Partnerships and Engagement",{"type":12,"content":212},[213],{"type":15},{"id":215,"slug":216,"title":217,"tooltip":218,"shortName":16},"00e891cd-7805-487f-a0a5-e135d6c451ea","e-learning","E-learning ",{"type":12,"content":219},[220],{"type":15},{"id":222,"slug":223,"title":224,"tooltip":225,"shortName":16},"49246508-5dd9-40ec-9512-7f4f0817f014","facilitated-programs","Facilitated Programs",{"type":12,"content":226},[227],{"type":15},[],[230,237],{"id":231,"slug":232,"title":233,"tooltip":234,"shortName":16},"b847d999-38e0-47c9-9e04-4cae376493bc","webinar","Webinar",{"type":12,"content":235},[236],{"type":15},{"id":238,"slug":239,"title":240,"tooltip":241,"shortName":16},"89b73ff0-cea7-4362-a6a3-69e9c371890f","events","Events",{"type":12,"content":242},[243],{"type":15},[245,252],{"id":246,"slug":247,"title":248,"tooltip":249,"shortName":16},"b662c26e-fd41-473b-a2fd-ba25f2369050","blogs","Blogs",{"type":12,"content":250},[251],{"type":15},{"id":253,"slug":254,"title":255,"tooltip":256,"shortName":16},"c9fe4371-04c1-4ee9-85b0-0de39efae772","news","News",{"type":12,"content":257},[258],{"type":15},[260,264],{"id":261,"slug":262,"title":263,"tooltip":16,"shortName":16},"64559fec-0310-4102-8ffa-cb7d93e907dc","vice-chair","Vice-Chair",{"id":265,"slug":266,"title":267,"tooltip":16,"shortName":16},"28ee14ad-994e-48cc-98e6-c61456328689","chair","Chair",{"story":269,"cv":308,"rels":309,"links":310,"assets":311},{"name":270,"created_at":271,"published_at":272,"updated_at":273,"id":274,"uuid":275,"content":276,"slug":47,"full_slug":295,"sort_by_date":53,"position":296,"tag_list":297,"is_startpage":286,"parent_id":298,"meta_data":53,"group_id":299,"first_published_at":300,"release_id":53,"lang":301,"path":53,"alternates":302,"default_full_slug":295,"translated_slugs":303},"Health equity ","2025-12-01T10:52:40.582Z","2026-02-21T17:21:01.327Z","2026-02-21T17:21:01.353Z",118361131405582,"bb74b959-5f7a-491d-8a8f-46ac4731f430",{"seo":16,"_uid":277,"hero":278,"type":16,"topic":46,"Noindex":293,"component":294},"d97ae066-ee6a-4acf-9a87-3eb5ce6f0c44",[279],{"_uid":280,"image":281,"title":287,"component":288,"description":289},"e8632fe5-7e23-4db2-a08d-eb9be1d640e9",{"id":282,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":283,"copyright":16,"fieldtype":284,"meta_data":285,"is_external_url":286},139012173669762,"https://a-ca.storyblok.com/f/850807391887861/1543x1040/cfa6aebb00/shapes-4.webp","asset",{},false,"Programs: Health Equity","hero-level-2",{"type":12,"content":290},[291],{"type":15,"attrs":292},{"textAlign":53},true,"hec-page-program-hub-cat","programs/topics/health-equity",-10,[],118102844707078,"27c2a9cc-c6ff-4f18-98af-c57c7ad71caa","2025-12-01T10:53:21.200Z","default",[],[304],{"path":305,"name":306,"lang":307,"published":293},"programmes/sujets/equite-en-sante","Équité en santé","fr",1776087000,[],[],[312],{"id":282,"alt":16,"content_length":313,"content_type":314,"copyright":16,"created_at":315,"deleted_at":53,"focus":16,"is_private":286,"title":16,"updated_at":316,"s3_filename":317,"meta_data":318},27830,"image/webp","2026-01-28T19:21:58.959Z","2026-01-28T19:21:59.436Z","f/850807391887861/1543x1040/cfa6aebb00/shapes-4.webp",{},{"stories":320,"total":17238},[321,1536,5429,5693,7393,7787,8877,14159,16830],{"name":322,"created_at":323,"published_at":324,"updated_at":325,"id":326,"uuid":327,"content":328,"slug":1521,"full_slug":1522,"sort_by_date":53,"position":1523,"tag_list":1524,"is_startpage":286,"parent_id":1525,"meta_data":1526,"group_id":1529,"first_published_at":1530,"release_id":53,"lang":301,"path":53,"alternates":1531,"default_full_slug":1522,"translated_slugs":1532},"Enhancing Integrated Care","2025-12-15T20:03:45.786Z","2026-04-13T13:33:04.275Z","2026-04-13T13:33:04.353Z",123451088180397,"919c6975-5e67-4832-a38a-2e5e3eefe0bc",{"seo":329,"_uid":332,"hero":333,"type":351,"theme":352,"banner":353,"format":354,"topics":355,"Noindex":286,"content":356,"audience":1374,"component":1375,"contentSticky":1376},{"title":322,"plugin":330,"description":331},"seo_metatags","Enhancing Integrated Care helps primary and community care organizations strengthen integrated team-based care models, including virtual care, making access easier and easing pressure on emergency departments.","0b18af3e-90a4-4883-9f28-7c597790110e",[334],{"get":16,"_uid":335,"image":336,"title":322,"status":341,"component":342,"description":343,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"d1ff557e-6dde-4e84-9bef-1f5ee5c484dc",{"id":337,"alt":338,"name":16,"focus":16,"title":16,"source":16,"filename":339,"copyright":16,"fieldtype":284,"meta_data":340,"is_external_url":286},139304427500956,"Illustration featuring three healthcare providers with speech bubbles beside their heads: one with a medical cross, one with a computer monitor and one with a house.","https://a-ca.storyblok.com/f/850807391887861/1800x1200/149c3c38fa/eic-hero-illustration.webp",{"alt":338,"title":16,"source":16,"copyright":16},"in-progress","hero-programs",{"type":12,"content":344},[345],{"type":15,"attrs":346,"content":347},{"textAlign":53},[348],{"text":349,"type":350},"Enhancing Integrated Care helps primary and community care delivery organizations strengthen integrated team-based care models, including virtual care, making access easier and easing pressure on emergency departments.","text",[222],"yellow",[],[],[46,106,76,55,98,84],[357,368,1127,1296,1314,1355],{"id":16,"_uid":358,"content":359,"component":367},"f5415fbf-d877-4e50-84d6-d0a824b8139d",[360],{"_uid":361,"image":362,"component":366},"0fc5da2d-6e13-4e2a-a585-061685f0b11b",{"id":363,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":364,"copyright":16,"fieldtype":284,"meta_data":365,"is_external_url":286},165468460481719,"https://a-ca.storyblok.com/f/850807391887861/841x785/f01a5055e0/eic-c2-participating-teams-en.webp",{},"simple-image","wysiwyg-program",{"id":16,"_uid":369,"items":370,"title":1090,"component":1091,"description":1092},"d9dbb0ff-c852-4cec-b73e-eaddd5d0b131",[371,469,609,642,668,708,762,1031,1071],{"_uid":372,"title":373,"ctaLeft":374,"ctaRight":375,"component":376,"columnLeft":377,"columnRight":466},"1dddc13b-1e9a-4a27-b135-7186257f3902","Alberta",[],[],"accordion-item-columns",{"type":12,"content":378},[379],{"type":380,"content":381},"bullet_list",[382,390,397,404,411,418,425,431,438,445,452,459],{"type":383,"content":384},"list_item",[385],{"type":15,"attrs":386,"content":387},{"textAlign":53},[388],{"text":389,"type":350},"Bonnyville Physician Group Not for Profit or/a Bonnyville Primary Care Network ",{"type":383,"content":391},[392],{"type":15,"attrs":393,"content":394},{"textAlign":53},[395],{"text":396,"type":350},"First Nations Technical Services Advisory Group ",{"type":383,"content":398},[399],{"type":15,"attrs":400,"content":401},{"textAlign":53},[402],{"text":403,"type":350},"Haven Medical Centre Inc ",{"type":383,"content":405},[406],{"type":15,"attrs":407,"content":408},{"textAlign":53},[409],{"text":410,"type":350},"Horizon Family Practice  ",{"type":383,"content":412},[413],{"type":15,"attrs":414,"content":415},{"textAlign":53},[416],{"text":417,"type":350},"Primary Care Alberta ",{"type":383,"content":419},[420],{"type":15,"attrs":421,"content":422},{"textAlign":53},[423],{"text":424,"type":350},"Crowfoot Village Family Practice ",{"type":383,"content":426},[427],{"type":15,"attrs":428,"content":429},{"textAlign":53},[430],{"text":403,"type":350},{"type":383,"content":432},[433],{"type":15,"attrs":434,"content":435},{"textAlign":53},[436],{"text":437,"type":350},"Primary Care ABHealth Link 811 ",{"type":383,"content":439},[440],{"type":15,"attrs":441,"content":442},{"textAlign":53},[443],{"text":444,"type":350},"Radius Community Health and Healing ",{"type":383,"content":446},[447],{"type":15,"attrs":448,"content":449},{"textAlign":53},[450],{"text":451,"type":350},"Radius Community Health and Healing - Boyle-McCauley Health Centre Society ",{"type":383,"content":453},[454],{"type":15,"attrs":455,"content":456},{"textAlign":53},[457],{"text":458,"type":350},"RISE Home Care Inc ",{"type":383,"content":460},[461],{"type":15,"attrs":462,"content":463},{"textAlign":53},[464],{"text":465,"type":350},"University of Calgary ",{"type":12,"content":467},[468],{"type":15},{"_uid":470,"title":471,"ctaLeft":472,"ctaRight":473,"component":376,"columnLeft":474,"columnRight":606},"3445a8a0-ceea-43ac-9add-2e8580ef0266","British Columbia",[],[],{"type":12,"content":475},[476],{"type":380,"content":477},[478,485,492,499,506,513,520,527,534,541,548,555,562,569,576,583,590,597],{"type":383,"content":479},[480],{"type":15,"attrs":481,"content":482},{"textAlign":53},[483],{"text":484,"type":350},"Bowen Island Community Health Centre ",{"type":383,"content":486},[487],{"type":15,"attrs":488,"content":489},{"textAlign":53},[490],{"text":491,"type":350},"Collingwood Neighbourhood House Society ",{"type":383,"content":493},[494],{"type":15,"attrs":495,"content":496},{"textAlign":53},[497],{"text":498,"type":350},"Fraser Health Authority - Urgent and Primary Care Centres ",{"type":383,"content":500},[501],{"type":15,"attrs":502,"content":503},{"textAlign":53},[504],{"text":505,"type":350},"Fraser Health Authority - Virtual Care Provider Program ",{"type":383,"content":507},[508],{"type":15,"attrs":509,"content":510},{"textAlign":53},[511],{"text":512,"type":350},"Gateway Medical Clinic ",{"type":383,"content":514},[515],{"type":15,"attrs":516,"content":517},{"textAlign":53},[518],{"text":519,"type":350},"Interior Health - North Okanagan Hospice Society ",{"type":383,"content":521},[522],{"type":15,"attrs":523,"content":524},{"textAlign":53},[525],{"text":526,"type":350},"Island Sexual Health Community Health Centre ",{"type":383,"content":528},[529],{"type":15,"attrs":530,"content":531},{"textAlign":53},[532],{"text":533,"type":350},"Provincial Health Services Authority (BC Cancer) ",{"type":383,"content":535},[536],{"type":15,"attrs":537,"content":538},{"textAlign":53},[539],{"text":540,"type":350},"University of British Columbia - Digital Emergency Medicine ",{"type":383,"content":542},[543],{"type":15,"attrs":544,"content":545},{"textAlign":53},[546],{"text":547,"type":350},"University of Victoria / Reach Health Association  ",{"type":383,"content":549},[550],{"type":15,"attrs":551,"content":552},{"textAlign":53},[553],{"text":554,"type":350},"Victorian Order of Nurses for Canada - VON Home and Community Care ",{"type":383,"content":556},[557],{"type":15,"attrs":558,"content":559},{"textAlign":53},[560],{"text":561,"type":350},"ACSA Cultural and Sports Association ",{"type":383,"content":563},[564],{"type":15,"attrs":565,"content":566},{"textAlign":53},[567],{"text":568,"type":350},"BrossCare Health Society ",{"type":383,"content":570},[571],{"type":15,"attrs":572,"content":573},{"textAlign":53},[574],{"text":575,"type":350},"Galiano Health Care Society ",{"type":383,"content":577},[578],{"type":15,"attrs":579,"content":580},{"textAlign":53},[581],{"text":582,"type":350},"Island Health ",{"type":383,"content":584},[585],{"type":15,"attrs":586,"content":587},{"textAlign":53},[588],{"text":589,"type":350},"Provincial Health Services Authority ",{"type":383,"content":591},[592],{"type":15,"attrs":593,"content":594},{"textAlign":53},[595],{"text":596,"type":350},"REACH Centre Association ",{"type":383,"content":598},[599],{"type":15,"attrs":600,"content":601},{"textAlign":53},[602,604],{"text":603,"type":350},"Umbrella Multicultural Health Co-operative ",{"type":605},"hard_break",{"type":12,"content":607},[608],{"type":15},{"_uid":610,"title":611,"ctaLeft":612,"ctaRight":613,"component":376,"columnLeft":614,"columnRight":639},"ac19914d-3751-4f2a-929c-04fc47e008d3","Manitoba ",[],[],{"type":12,"content":615},[616],{"type":380,"content":617},[618,625,632],{"type":383,"content":619},[620],{"type":15,"attrs":621,"content":622},{"textAlign":53},[623],{"text":624,"type":350},"QDoc Inc. - Virtual Healthcare ",{"type":383,"content":626},[627],{"type":15,"attrs":628,"content":629},{"textAlign":53},[630],{"text":631,"type":350},"NorWest Community Health Centres ",{"type":383,"content":633},[634],{"type":15,"attrs":635,"content":636},{"textAlign":53},[637],{"text":638,"type":350},"University of Manitoba (with  World Spine Care Canada) ",{"type":12,"content":640},[641],{"type":15},{"_uid":643,"title":644,"ctaLeft":645,"ctaRight":646,"component":376,"columnLeft":647,"columnRight":665},"a4457e3b-a5fb-41e6-ba6b-bdcbffc2d7fe","Newfoundland and Labrador ",[],[],{"type":12,"content":648},[649],{"type":380,"content":650},[651,658],{"type":383,"content":652},[653],{"type":15,"attrs":654,"content":655},{"textAlign":53},[656],{"text":657,"type":350},"Newfoundland and Labrador Health Services -  Geriatric Emergency Management  ",{"type":383,"content":659},[660],{"type":15,"attrs":661,"content":662},{"textAlign":53},[663],{"text":664,"type":350},"Newfoundland and Labrador Health Services - Wound Clinics and Community Care ",{"type":12,"content":666},[667],{"type":15},{"_uid":669,"title":670,"ctaLeft":671,"ctaRight":672,"component":376,"columnLeft":673,"columnRight":705},"975b23dd-77e7-4068-ac6e-8931644e2e51","New Brunswick ",[],[],{"type":12,"content":674},[675],{"type":380,"content":676},[677,684,691,698],{"type":383,"content":678},[679],{"type":15,"attrs":680,"content":681},{"textAlign":53},[682],{"text":683,"type":350},"Horizon Health Network ",{"type":383,"content":685},[686],{"type":15,"attrs":687,"content":688},{"textAlign":53},[689],{"text":690,"type":350},"University of New Brunswick – NB Health Link ",{"type":383,"content":692},[693],{"type":15,"attrs":694,"content":695},{"textAlign":53},[696],{"text":697,"type":350},"Loch Lomond Villa ",{"type":383,"content":699},[700],{"type":15,"attrs":701,"content":702},{"textAlign":53},[703],{"text":704,"type":350},"University of New Brunswick – UNB Faculty of Nursing ",{"type":12,"content":706},[707],{"type":15},{"_uid":709,"title":710,"ctaLeft":711,"ctaRight":712,"component":376,"columnLeft":713,"columnRight":759},"3944ee40-0f78-4c67-9221-cf026a18e8d2","Nova Scotia ",[],[],{"type":12,"content":714},[715],{"type":380,"content":716},[717,724,731,738,745,752],{"type":383,"content":718},[719],{"type":15,"attrs":720,"content":721},{"textAlign":53},[722],{"text":723,"type":350},"Ally Centre of Cape Breton ",{"type":383,"content":725},[726],{"type":15,"attrs":727,"content":728},{"textAlign":53},[729],{"text":730,"type":350},"Nova Scotia Health – Primary Health Care Diabetes Centres ",{"type":383,"content":732},[733],{"type":15,"attrs":734,"content":735},{"textAlign":53},[736],{"text":737,"type":350},"Nova Scotia Health - Queen Elizabeth II Health Sciences Centre ",{"type":383,"content":739},[740],{"type":15,"attrs":741,"content":742},{"textAlign":53},[743],{"text":744,"type":350},"Praxes Emergency Specialists Inc. - Mentor Clinic ",{"type":383,"content":746},[747],{"type":15,"attrs":748,"content":749},{"textAlign":53},[750],{"text":751,"type":350},"Mi'kmaw Native Friendship Centre - Direction 180 ",{"type":383,"content":753},[754],{"type":15,"attrs":755,"content":756},{"textAlign":53},[757],{"text":758,"type":350},"Nova Scotia Health – Central Zone ",{"type":12,"content":760},[761],{"type":15},{"_uid":763,"title":764,"ctaLeft":765,"ctaRight":766,"component":376,"columnLeft":767,"columnRight":1028},"cdc9d7d9-4a1b-4f64-b090-78baaff6c8a2","Ontario ",[],[],{"type":12,"content":768},[769],{"type":380,"content":770},[771,778,785,792,799,806,813,820,827,834,841,848,855,862,869,876,883,890,897,904,911,918,925,932,938,944,951,958,965,972,979,986,993,1000,1007,1014,1021],{"type":383,"content":772},[773],{"type":15,"attrs":774,"content":775},{"textAlign":53},[776],{"text":777,"type":350},"8262900 Canada Inc. - CarePartners ",{"type":383,"content":779},[780],{"type":15,"attrs":781,"content":782},{"textAlign":53},[783],{"text":784,"type":350},"Brightshores Health System ",{"type":383,"content":786},[787],{"type":15,"attrs":788,"content":789},{"textAlign":53},[790],{"text":791,"type":350},"Bruyère Health ",{"type":383,"content":793},[794],{"type":15,"attrs":795,"content":796},{"textAlign":53},[797],{"text":798,"type":350},"Call Auntie ",{"type":383,"content":800},[801],{"type":15,"attrs":802,"content":803},{"textAlign":53},[804],{"text":805,"type":350},"Campbellford Memorial Hospital ",{"type":383,"content":807},[808],{"type":15,"attrs":809,"content":810},{"textAlign":53},[811],{"text":812,"type":350},"Carlington Community Health Centre ",{"type":383,"content":814},[815],{"type":15,"attrs":816,"content":817},{"textAlign":53},[818],{"text":819,"type":350},"CommunitiCare Health ",{"type":383,"content":821},[822],{"type":15,"attrs":823,"content":824},{"textAlign":53},[825],{"text":826,"type":350},"County of Renfrew ",{"type":383,"content":828},[829],{"type":15,"attrs":830,"content":831},{"textAlign":53},[832],{"text":833,"type":350},"Durham ON Health Team – Lakeridge Health ",{"type":383,"content":835},[836],{"type":15,"attrs":837,"content":838},{"textAlign":53},[839],{"text":840,"type":350},"Durham ON Health Team – Durham West Primary Care Team ",{"type":383,"content":842},[843],{"type":15,"attrs":844,"content":845},{"textAlign":53},[846],{"text":847,"type":350},"MINT Memory Clinic ",{"type":383,"content":849},[850],{"type":15,"attrs":851,"content":852},{"textAlign":53},[853],{"text":854,"type":350},"Mount Forest Family Health Team ",{"type":383,"content":856},[857],{"type":15,"attrs":858,"content":859},{"textAlign":53},[860],{"text":861,"type":350},"Nucleus Independent Living ",{"type":383,"content":863},[864],{"type":15,"attrs":865,"content":866},{"textAlign":53},[867],{"text":868,"type":350},"Petawawa Centennial Family Health Centre ",{"type":383,"content":870},[871],{"type":15,"attrs":872,"content":873},{"textAlign":53},[874],{"text":875,"type":350},"Peterborough Community Health Centre ",{"type":383,"content":877},[878],{"type":15,"attrs":879,"content":880},{"textAlign":53},[881],{"text":882,"type":350},"Queen Square Family Health Team ",{"type":383,"content":884},[885],{"type":15,"attrs":886,"content":887},{"textAlign":53},[888],{"text":889,"type":350},"Six Nations of the Grand River Family Health Team ",{"type":383,"content":891},[892],{"type":15,"attrs":893,"content":894},{"textAlign":53},[895],{"text":896,"type":350},"Southlake Regional Health Centre ",{"type":383,"content":898},[899],{"type":15,"attrs":900,"content":901},{"textAlign":53},[902],{"text":903,"type":350},"The Centre for Family Medicine ",{"type":383,"content":905},[906],{"type":15,"attrs":907,"content":908},{"textAlign":53},[909],{"text":910,"type":350},"Unity Health Toronto ",{"type":383,"content":912},[913],{"type":15,"attrs":914,"content":915},{"textAlign":53},[916],{"text":917,"type":350},"Unity Health Toronto - St. Michael's Hospital ",{"type":383,"content":919},[920],{"type":15,"attrs":921,"content":922},{"textAlign":53},[923],{"text":924,"type":350},"CarePartners ",{"type":383,"content":926},[927],{"type":15,"attrs":928,"content":929},{"textAlign":53},[930],{"text":931,"type":350},"Bayshore HealthCare Solutions Ltd. DBA Bayshore Intergrated Care Solutions (ICS) ",{"type":383,"content":933},[934],{"type":15,"attrs":935,"content":936},{"textAlign":53},[937],{"text":784,"type":350},{"type":383,"content":939},[940],{"type":15,"attrs":941,"content":942},{"textAlign":53},[943],{"text":791,"type":350},{"type":383,"content":945},[946],{"type":15,"attrs":947,"content":948},{"textAlign":53},[949],{"text":950,"type":350},"College Medical Care Inc. ",{"type":383,"content":952},[953],{"type":15,"attrs":954,"content":955},{"textAlign":53},[956],{"text":957,"type":350},"Community Healthcaring Kitchener-Waterloo  ",{"type":383,"content":959},[960],{"type":15,"attrs":961,"content":962},{"textAlign":53},[963],{"text":964,"type":350},"Erie Shores Family Health Team ",{"type":383,"content":966},[967],{"type":15,"attrs":968,"content":969},{"textAlign":53},[970],{"text":971,"type":350},"Greenwood Medical Centre ",{"type":383,"content":973},[974],{"type":15,"attrs":975,"content":976},{"textAlign":53},[977],{"text":978,"type":350},"Lakeridge Health - Oshawa Site ",{"type":383,"content":980},[981],{"type":15,"attrs":982,"content":983},{"textAlign":53},[984],{"text":985,"type":350},"Norfolk General Hospital ",{"type":383,"content":987},[988],{"type":15,"attrs":989,"content":990},{"textAlign":53},[991],{"text":992,"type":350},"North York General Hospital  (ID #02735) ",{"type":383,"content":994},[995],{"type":15,"attrs":996,"content":997},{"textAlign":53},[998],{"text":999,"type":350},"North York General Hospital - (Social Work Antenatal Clinic) ",{"type":383,"content":1001},[1002],{"type":15,"attrs":1003,"content":1004},{"textAlign":53},[1005],{"text":1006,"type":350},"North York General Hospital – Genetics Department  ",{"type":383,"content":1008},[1009],{"type":15,"attrs":1010,"content":1011},{"textAlign":53},[1012],{"text":1013,"type":350},"Sunnybrook Health Sciences Centre ",{"type":383,"content":1015},[1016],{"type":15,"attrs":1017,"content":1018},{"textAlign":53},[1019],{"text":1020,"type":350},"The Regional Municipality of Peel ",{"type":383,"content":1022},[1023],{"type":15,"attrs":1024,"content":1025},{"textAlign":53},[1026],{"text":1027,"type":350},"VHA Home HealthCare ",{"type":12,"content":1029},[1030],{"type":15},{"_uid":1032,"title":1033,"ctaLeft":1034,"ctaRight":1035,"component":376,"columnLeft":1036,"columnRight":1068},"e962e684-625c-4b2b-b1f2-564e3ca01b3d","Saskatchewan ",[],[],{"type":12,"content":1037},[1038],{"type":380,"content":1039},[1040,1047,1054,1061],{"type":383,"content":1041},[1042],{"type":15,"attrs":1043,"content":1044},{"textAlign":53},[1045],{"text":1046,"type":350},"University of Regina ",{"type":383,"content":1048},[1049],{"type":15,"attrs":1050,"content":1051},{"textAlign":53},[1052],{"text":1053,"type":350},"Regina Community Clinic  ",{"type":383,"content":1055},[1056],{"type":15,"attrs":1057,"content":1058},{"textAlign":53},[1059],{"text":1060,"type":350},"Saskatchewan Health Authority  ",{"type":383,"content":1062},[1063],{"type":15,"attrs":1064,"content":1065},{"textAlign":53},[1066],{"text":1067,"type":350},"Saskatchewan Health Authority – Associate Family Physicians Clinic ",{"type":12,"content":1069},[1070],{"type":15},{"_uid":1072,"title":1073,"ctaLeft":1074,"ctaRight":1075,"component":376,"columnLeft":1076,"columnRight":1087},"6e5804d2-227d-4ea3-9bed-6c2481d88a5d","Yukon ",[],[],{"type":12,"content":1077},[1078],{"type":380,"content":1079},[1080],{"type":383,"content":1081},[1082],{"type":15,"attrs":1083,"content":1084},{"textAlign":53},[1085],{"text":1086,"type":350},"Yukon Department of Health and Social Services ",{"type":12,"content":1088},[1089],{"type":15},"Meet the teams","accordion-2-columns",{"type":12,"content":1093},[1094,1099,1104],{"type":15,"attrs":1095,"content":1096},{"textAlign":53},[1097],{"text":1098,"type":350},"Enhancing Integrated Care supports 87 teams from 9 provinces and territories. There are two distinct cohorts, each at a different stage of their improvement journey.  ",{"type":15,"attrs":1100,"content":1101},{"textAlign":53},[1102],{"text":1103,"type":350},"Here’s a look at what some teams intend to achieve: ",{"type":380,"content":1105},[1106,1113,1120],{"type":383,"content":1107},[1108],{"type":15,"attrs":1109,"content":1110},{"textAlign":53},[1111],{"text":1112,"type":350},"Equity in access to care: A British Columbia team is hoping to broaden access of a proven virtual physician service for underserved populations such as rural, First Nations, Inuit and Metis and non-English speaking communities.  ",{"type":383,"content":1114},[1115],{"type":15,"attrs":1116,"content":1117},{"textAlign":53},[1118],{"text":1119,"type":350},"Smoother transitions from hospital to home: A hospital in the Greater Toronto Area is coordinating services across hospital, primary care, homecare and community supports. ",{"type":383,"content":1121},[1122],{"type":15,"attrs":1123,"content":1124},{"textAlign":53},[1125],{"text":1126,"type":350},"Optimizing post-operative support: A nurse-practitioner led clinic in Nova Scotia is implementing a tech-enabled, rapid follow-up clinic (virtual and in-person), improving continuity and safety.",{"id":16,"_uid":1128,"items":1129,"title":1282,"component":1283,"description":1284},"7c79a522-67ab-4678-8806-6172eddbeed3",[1130,1152,1178,1198,1218,1240,1262],{"_uid":1131,"link":1132,"image":1141,"title":1143,"component":1144,"description":1145},"6db28bd1-dee5-4fd1-b2e6-3a3a29ed9315",[1133],{"_uid":1134,"file":1135,"component":1140},"87ce4aa7-2fc6-4bda-bf65-d8a37ed671bc",{"id":1136,"alt":1137,"name":16,"focus":16,"title":1137,"source":16,"filename":1138,"copyright":16,"fieldtype":284,"meta_data":1139,"is_external_url":286},114294102895136,"Improving Primary Care Through Community Collaboration (Algonquin Family Health Team In Collaboration With NOSM University, ON)","https://a-ca.storyblok.com/f/850807391887861/3e8a30602c/improving-primary-care-through-community-collaboration-algonquin-family-health-team-in-collaboration-with-nosm-university-on.pdf",{},"simple-file-only",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1142},{},"The Annex","ressources-redirection-item",{"type":12,"content":1146},[1147],{"type":15,"attrs":1148,"content":1149},{"textAlign":53},[1150],{"text":1151,"type":350},"A primary care clinic in a library offering follow-up and routine care to unattached patients, helping prevent emergency department visits and readmissions.",{"_uid":1153,"link":1154,"image":1168,"title":1170,"component":1144,"description":1171},"85571479-a2b4-4596-bbf6-9e11b2bb9b72",[1155],{"_uid":1156,"link":1157,"label":1166,"component":1167},"66747db6-5343-4e3c-a3ff-5de52dc4db2e",{"id":1158,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1161,"story":1162},"fe6ea362-9e74-43a0-b3d7-2a027cae96e4","story","multilink","resources/race-rapid-access-to-consultative-expertise",{"name":1163,"id":1164,"uuid":1158,"slug":1165,"url":1161,"full_slug":1161,"_stopResolving":293},"RACE (Rapid Access to Consultative Expertise)",113881375690527,"race-rapid-access-to-consultative-expertise","Learn more","simple-link-only",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1169},{},"Enhancing Primary Care Access to Specialist Consultant",{"type":12,"content":1172},[1173],{"type":15,"attrs":1174,"content":1175},{"textAlign":53},[1176],{"text":1177,"type":350},"Using connected medicine models like RACE™ and BASE™, primary care providers can access real-time specialist advice to improve care planning and timely access.",{"_uid":1179,"link":1180,"image":1188,"title":1190,"component":1144,"description":1191},"7c76034d-7719-4859-a89b-cf69f591ad9d",[1181],{"_uid":1182,"file":1183,"component":1140},"b98c837b-49dc-4b57-b9fe-e60a47ba1fe9",{"id":1184,"alt":1185,"name":16,"focus":16,"title":1185,"source":16,"filename":1186,"copyright":16,"fieldtype":284,"meta_data":1187,"is_external_url":286},114294161291816,"Primary Care Pop Up – Carbonear Impact Clinic (Eastern Zone)","https://a-ca.storyblok.com/f/850807391887861/cfa8a49dbf/primary-care-pop-up-carbonear-impact-clinic-eastern-zone.pdf",{},{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1189},{},"Carbonear Impact Clinic",{"type":12,"content":1192},[1193],{"type":15,"attrs":1194,"content":1195},{"textAlign":53},[1196],{"text":1197,"type":350},"A partnership between an emergency department and family health team to redirect patients to a clinic for acute care, chronic disease management, and attachment to a family doctor.",{"_uid":1199,"link":1200,"image":1208,"title":1210,"component":1144,"description":1211},"98251b06-dd72-4d4a-b3d1-e68547e2bdc7",[1201],{"_uid":1202,"file":1203,"component":1140},"de3571eb-a354-4ea8-a6b3-92a5772b5540",{"id":1204,"alt":1205,"name":16,"focus":16,"title":1205,"source":16,"filename":1206,"copyright":16,"fieldtype":284,"meta_data":1207,"is_external_url":286},114294081952277,"Addressing Family Doctor Shortages With Virtual Care (Petawawa Centennial Family Health Centre, ON)","https://a-ca.storyblok.com/f/850807391887861/8cb41630e6/addressing-family-doctor-shortages-with-virtual-care-petawawa-centennial-family-health-centre-on.pdf",{},{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1209},{},"Integrated Virtual Care ",{"type":12,"content":1212},[1213],{"type":15,"attrs":1214,"content":1215},{"textAlign":53},[1216],{"text":1217,"type":350},"A virtual care model connecting patients to doctors and team members for virtual and in-person primary care.",{"_uid":1219,"link":1220,"image":1230,"title":1232,"component":1144,"description":1233},"6502b023-c605-49c9-a188-710446b482cc",[1221],{"_uid":1222,"link":1223,"label":1166,"component":1167},"5075eb67-c087-482d-97bc-284574b2f662",{"id":1224,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1225,"story":1226},"708ae3a9-69f0-4f51-ae53-f87ed7290d8e","programs/bridge-to-home",{"name":1227,"id":1228,"uuid":1224,"slug":1229,"url":1225,"full_slug":1225,"_stopResolving":293},"Bridge-to-home",131887231190460,"bridge-to-home",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1231},{},"Bridge-to-Home",{"type":12,"content":1234},[1235],{"type":15,"attrs":1236,"content":1237},{"textAlign":53},[1238],{"text":1239,"type":350},"A patient-oriented care bundle to improve safety and support during transitions from hospital to home.",{"_uid":1241,"link":1242,"image":1252,"title":1254,"component":1144,"description":1255},"10b2d0cf-33d1-43ca-85eb-1c994ffcb63d",[1243],{"_uid":1244,"link":1245,"label":1166,"component":1167},"d9f6a76a-5faf-48b5-950e-8b0b5fa9bca1",{"id":1246,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1247,"story":1248},"b225212b-02dc-4fc8-903d-e34b8ce5ce8e","programs/partnering-on-appropriate-virtual-care",{"name":1249,"id":1250,"uuid":1246,"slug":1251,"url":1247,"full_slug":1247,"_stopResolving":293},"Partnering on Appropriate Virtual Care",123451181208761,"partnering-on-appropriate-virtual-care",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1253},{},"Integrated Virtual Care Framework for Primary Care-Newfoundland and Labrador Health Services (NLHS) Western Zone",{"type":12,"content":1256},[1257],{"type":15,"attrs":1258,"content":1259},{"textAlign":53},[1260],{"text":1261,"type":350},"A virtual care framework for primary care, incorporating existing frameworks that focus on person and family-centered care, quality improvement and evaluation.",{"_uid":1263,"link":1264,"image":1272,"title":1274,"component":1144,"description":1275},"ffbc1698-1dd2-4fe5-8294-3f591cd09e1b",[1265],{"_uid":1266,"file":1267,"component":1140},"e045cc78-f5ab-470c-9a8e-8c5009f0d929",{"id":1268,"alt":1269,"name":16,"focus":16,"title":1269,"source":16,"filename":1270,"copyright":16,"fieldtype":284,"meta_data":1271,"is_external_url":286},114290790024977,"LTC PP Enhancing Dementia Care (EN) Final","https://a-ca.storyblok.com/f/850807391887861/e8b89e9d4b/ltc-pp-enhancing-dementia-care-en-final.pdf",{},{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1273},{},"Project ECHO™ Community of Practice Approach",{"type":12,"content":1276},[1277],{"type":15,"attrs":1278,"content":1279},{"textAlign":53},[1280],{"text":1281,"type":350},"A virtual training model that builds staff capacity to manage complex dementia cases and avoid emergency department visits.","Examples of integrated care ","ressources-redirection",{"type":12,"content":1285},[1286],{"type":15,"attrs":1287,"content":1288},{"textAlign":53},[1289],{"text":1290,"type":350,"marks":1291},"Enhanced Integrated Care builds on the success of other HEC programs. These past projects are examples of the type of work that HEC has supported in integrated care: ",[1292],{"type":1293,"attrs":1294},"textStyle",{"color":1295},"#000000",{"id":16,"_uid":1297,"items":1298,"component":1313},"c3b96a6b-f0a8-4d72-973f-a1b3e9385b9d",[1299],{"_uid":1300,"image":1301,"quote":1303,"author":1310,"component":1311,"author_title":1312},"932f1989-2e83-4512-896f-36dec3877feb",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1302},{},{"type":12,"content":1304},[1305],{"type":15,"attrs":1306,"content":1307},{"textAlign":53},[1308],{"text":1309,"type":350},"“I'm excited for the support from HEC, we've been working on this project for two years with hurdles along the way. I’m also looking forward to the coaching and learning opportunities from others across the country.”"," Danielle Kent","quote-item","Director of Research, Loch Lomond Villa. (Enhancing Integrated Care Initiative: Establishing a multi-specialty interprofessional team memory clinic in the Greater Saint John region in New Brunswick)","quote",{"id":16,"_uid":1315,"link":1316,"image":1328,"title":1333,"video_id":16,"component":1334,"video_mp4":1335,"media_type":1337,"video_type":1338,"description":1339,"video_title":16,"video_mp4_thumbnail":1353},"fa5b3d46-2f0f-4201-b08d-aabf7ec3e799",[1317],{"_uid":1318,"link":1319,"label":1326,"component":1327},"b8c793c5-d81f-41ca-979e-26dbdf73f832",{"id":1320,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1321,"story":1322},"5dcf53e2-bde1-4aff-bd58-846d540e39ea","updates/enhancing-integrated-care-what-s-possible-when-care-works-together",{"name":1323,"id":1324,"uuid":1320,"slug":1325,"url":1321,"full_slug":1321,"_stopResolving":293},"Enhancing Integrated Care: What’s Possible When Care Works Together",123415787402360,"enhancing-integrated-care-what-s-possible-when-care-works-together","Read more","simple-link",{"id":1329,"alt":1330,"name":16,"focus":16,"title":16,"source":16,"filename":1331,"copyright":16,"fieldtype":284,"meta_data":1332,"is_external_url":286},139356672435622,"Illustration of three healthcare providers sitting at a table with bubbles containing a medical cross, outline of a head with a heart at the top and a house below them signifying integrated team-based care.","https://a-ca.storyblok.com/f/850807391887861/1300x1000/ac0a46bbff/care-_resource-eic-card.png",{"alt":1330,"title":16,"source":16,"copyright":16},"Featured content","text-media",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1336},{},"image","youtube",{"type":12,"content":1340},[1341,1348],{"type":1342,"attrs":1343,"content":1345},"heading",{"level":1344,"textAlign":53},3,[1346],{"text":1347,"type":350},"Enhancing Integrated Care: What’s Possible When Care Works Together  ",{"type":15,"attrs":1349,"content":1350},{"textAlign":53},[1351],{"text":1352,"type":350},"The Enhancing Integrated Care program builds on the success of previous HEC initiatives helping organizations to design and deliver integrated care.",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1354},{},{"id":16,"cta":1356,"_uid":1367,"items":1368,"title":1372,"component":1373},[1357],{"_uid":1358,"link":1359,"label":1366,"component":1327},"3711989a-1734-48a5-97cc-b0875a05c139",{"id":1360,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1361,"story":1362},"0bcf270b-ea15-44cb-9887-b2d44e5d49b1","programs/",{"name":1363,"id":1364,"uuid":1360,"slug":1365,"url":1361,"full_slug":1361,"_stopResolving":293},"Programs",118076890587396,"programs","See all programs","718f7f35-66a2-479e-9b55-dfd6deea8689",[1369,1370,1371],"6814dd69-ce2d-45d5-b559-0b13e68239d9","31177a67-d973-41a4-91b2-9fd6ec92c4e8","b2d788e0-43dc-4c6e-8312-ba3eadb9e1fd","Explore other programs","slider-redirection",[143,115,129,150,136],"hec-page-program",[1377,1412,1491],{"_uid":1378,"content":1379,"component":1411},"6f50988e-ab74-4caf-8676-f2ff3f701ee9",[1380],{"_uid":1381,"content":1382,"component":1410},"41c86db7-e900-4e64-aa97-524ef5222509",{"type":12,"content":1383},[1384],{"type":15,"attrs":1385,"content":1386},{"textAlign":53},[1387,1389,1399,1401,1408],{"text":1388,"type":350},"Around ",{"text":1390,"type":350,"marks":1391},"one in five",[1392],{"type":1393,"attrs":1394},"link",{"href":1395,"uuid":53,"anchor":53,"custom":1396,"target":1397,"linktype":1398},"https://issuu.com/dfcm/docs/primary_care_needs_ourcare_the_final_report_of_the?fr=xKAE9_zU1NQ",{},"_blank","url",{"text":1400,"type":350}," emergency department visits happen because of limited access to primary care. Enhancing Integrated Care brings teams together to share knowledge and implement integrated care approaches ",{"text":1402,"type":350,"marks":1403},"that help bolster social and healthcare systems",[1404],{"type":1393,"attrs":1405},{"href":1406,"uuid":53,"anchor":53,"custom":1407,"target":1397,"linktype":1398},"https://canjhealthtechnol.ca/index.php/cjht/article/view/OP0553r/1682",{},{"text":1409,"type":350},", with a goal of reducing avoidable emergency department visits.","simple-richtext","wysiwyg-program-sticky",{"id":16,"_uid":1413,"link":1414,"image":1415,"title":1417,"video_id":16,"component":1418,"media_type":1419,"description":1420,"video_title":16},"7380bf6b-6b4e-4b55-861c-84d2f364fb62",[],{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1416},{},"How teams are supported","info-block-program-sticky","none",{"type":12,"content":1421},[1422,1427,1485],{"type":15,"attrs":1423,"content":1424},{"textAlign":53},[1425],{"text":1426,"type":350},"Both cohort 1 and cohort 2 are supported by:",{"type":380,"content":1428},[1429,1441,1452,1463,1474],{"type":383,"content":1430},[1431],{"type":15,"attrs":1432,"content":1433},{"textAlign":53},[1434,1439],{"text":1435,"type":350,"marks":1436},"Seed funding",[1437],{"type":1438},"bold",{"text":1440,"type":350}," up to $10,000.",{"type":383,"content":1442},[1443],{"type":15,"attrs":1444,"content":1445},{"textAlign":53},[1446,1450],{"text":1447,"type":350,"marks":1448},"Expert coaches",[1449],{"type":1438},{"text":1451,"type":350}," to help you address challenges, sustain improvements and plan for long-term success.",{"type":383,"content":1453},[1454],{"type":15,"attrs":1455,"content":1456},{"textAlign":53},[1457,1461],{"text":1458,"type":350,"marks":1459},"Proven tools and evidence-informed resources",[1460],{"type":1438},{"text":1462,"type":350}," for implementing and measuring what works.",{"type":383,"content":1464},[1465],{"type":15,"attrs":1466,"content":1467},{"textAlign":53},[1468,1472],{"text":1469,"type":350,"marks":1470},"Virtual learning and networking",[1471],{"type":1438},{"text":1473,"type":350}," to share knowledge, celebrate successes and drive collective progress.",{"type":383,"content":1475},[1476],{"type":15,"attrs":1477,"content":1478},{"textAlign":53},[1479,1483],{"text":1480,"type":350,"marks":1481},"Research support",[1482],{"type":1438},{"text":1484,"type":350}," from CIHR-funded researchers for teams in the primary care sector. ",{"type":15,"attrs":1486,"content":1488},{"textAlign":1487},"left",[1489],{"text":1490,"type":350},"Participating teams will be supported to pursue their goals while building essential skills in equity, cultural safety, patient engagement and safety. They’ll also explore key topics like quality improvement and working in partnership with First Nations, Inuit, and Métis communities.",{"id":16,"_uid":1492,"content":1493,"component":1411},"14fd83f3-9eeb-4b5a-b661-bc6c85092153",[1494],{"_uid":1495,"content":1496,"component":1410},"1dc22e64-b31d-4a41-8887-42daa6c0cda6",{"type":12,"content":1497},[1498,1504],{"type":1342,"attrs":1499,"content":1501},{"level":1500,"textAlign":53},2,[1502],{"text":1503,"type":350},"What is integrated care?",{"type":15,"attrs":1505,"content":1506},{"textAlign":53},[1507,1513,1519],{"text":1508,"type":350,"marks":1509},"Integrated care",[1510],{"type":1393,"attrs":1511},{"href":1512,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://integratedcarefoundation.org/news/hso-introduces-worlds-first-co-designed-evidence-based-standard-on-integrated-people-centred-care",{"text":1514,"type":350,"marks":1515}," ",[1516],{"type":1293,"attrs":1517},{"color":1518},"#575757",{"text":1520,"type":350},"is a collaborative approach where healthcare professionals from various disciplines—such as primary care providers, specialists, allied health professionals, mental health professionals, pharmacists and community and social workers—work together to provide coordinated, patient-centred care. This ensures patients receive the right care at the right time. The goal is to improve health outcomes, reduce service duplication, and lower costs by offering more efficient, coordinated care.","Enhancing-Integrated-Care","programs/Enhancing-Integrated-Care",-4680,[],114874228969543,{"parent_slug":1365,"umbraco_path":1527,"umbraco_uuid":1528},"/HealthcareExcellenceCanada/WhatWeDo/ExpandingAccessToCareAndEasingPressureOnEmergencyDepartments","2a74d1db-8d3b-4a27-833a-a5491367815c","09262806-01af-45bb-aefd-d99ff2ada4de","2025-12-15T20:03:46.109Z",[],[1533],{"path":1534,"name":1535,"lang":307,"published":293},"programmes/renforcer-les-soins-integres","Renforcer les soins intégrés",{"name":1537,"created_at":1538,"published_at":1539,"updated_at":1540,"id":1541,"uuid":1542,"content":1543,"slug":5415,"full_slug":5416,"sort_by_date":53,"position":5417,"tag_list":5418,"is_startpage":286,"parent_id":1525,"meta_data":5419,"group_id":5422,"first_published_at":5423,"release_id":53,"lang":301,"path":53,"alternates":5424,"default_full_slug":5416,"translated_slugs":5425},"Essential Together","2025-12-15T20:03:51.671Z","2026-03-25T15:39:45.884Z","2026-03-25T15:39:46.022Z",123451112281264,"5121c67b-655c-4fe2-b0d7-d8d6193f6aaf",{"seo":1544,"_uid":1546,"hero":1547,"type":1561,"theme":16,"banner":1562,"format":1563,"topics":1564,"Noindex":286,"content":1565,"audience":5369,"component":1375,"contentSticky":5370},{"title":1537,"plugin":330,"description":1545},"Through Essential Together, we’re working with health and care organizations to support them to re-integrate, welcome and engage essential care partners as part of care teams, during COVID-19 and beyond","bbdb3306-8693-4fd5-96ff-12459611b925",[1548],{"get":16,"_uid":1549,"image":1550,"title":1537,"status":1553,"component":342,"description":1554,"programType":286,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"a755c579-b6ea-4005-be0e-9a7771795e3f",{"id":1551,"filename":1552,"fieldtype":284},114299242983227,"https://a-ca.storyblok.com/f/850807391887861/f9294bb2a5/2022-program-tiles-essentialtogether.png","completed",{"type":12,"content":1555},[1556],{"type":15,"attrs":1557,"content":1558},{"textAlign":53},[1559],{"text":1560,"type":350},"Essential Together was designed to support the safe reintegration of Essential Care Partners into health and care settings, during COVID-19 and beyond.",[208],[],[],[32,46,84],[1566,1593,1664,2008,3576,3663,4627,5188,5336,5353],{"id":16,"_uid":1567,"content":1568,"component":367},"e9be965f-6fae-4144-b8e8-820bd9cdaa8c",[1569],{"_uid":1570,"content":1571,"component":1410},"835223e3-4e47-4c47-bbbf-68d2415bfcd9",{"type":12,"content":1572},[1573,1578,1583,1588],{"type":1342,"attrs":1574,"content":1575},{"level":1500,"textAlign":53},[1576],{"text":1577,"type":350},"How Essential Together contributed to better healthcare in Canada",{"type":15,"attrs":1579,"content":1580},{"textAlign":53},[1581],{"text":1582,"type":350},"The essential role of care partners became more evident throughout the COVID-19 pandemic – highlighting the importance and the benefits they bring to the care and well-being of their loved ones. We also saw that when their presence was restricted in health and care settings across the country, many unintended harms occurred that impacted the safety, experience and outcomes of those receiving care, their care partners and healthcare providers.",{"type":15,"attrs":1584,"content":1585},{"textAlign":53},[1586],{"text":1587,"type":350},"The Essential Together program was rapidly developed to respond to the needs and priorities of patients and their caregivers. It was designed as an open access program to ensure everyone within Canada and beyond, could access the materials and resources to enable caregiver presence to support the care of their loved ones. The program focused on guiding and impacting policies related to essential care partner presence, and the implementation of the policy guidance.",{"type":15,"attrs":1589,"content":1590},{"textAlign":53},[1591],{"text":1592,"type":350},"Between March 2020 and March 2023, the Essential Together program supported patients, families and caregivers, healthcare organizations and decision-makers to successfully integrate Essential Care Partners into health and care settings. ",{"id":16,"_uid":1594,"link":1595,"image":1596,"title":16,"video_id":16,"component":1602,"media_type":1337,"description":1603,"video_title":16},"7b48ca4a-e83f-4dd4-9e5f-c4ec32db2ec7",[],{"id":1597,"alt":1598,"name":16,"focus":16,"title":1599,"source":16,"filename":1600,"copyright":16,"fieldtype":284,"meta_data":1601,"is_external_url":286},114298842259159,"Three women sit together; one in a nurse uniform holding a tablet, one with a notebook and one looking at the tablet, all engaged in conversation.","Istock 1398086109 Nursewithpaitent&Caregiver Resized Web","https://a-ca.storyblok.com/f/850807391887861/7df2e177fe/istock-1398086109-nursewithpaitentandcaregiver-resized-web.png",{"alt":1598,"title":1599,"source":16,"copyright":16},"info-block-program",{"type":12,"content":1604},[1605,1610,1619,1628,1637,1646,1655],{"type":15,"attrs":1606,"content":1607},{"textAlign":53},[1608],{"text":1609,"type":350},"We know there is different language and terminology used across the country, but to make sure we provide as much clarity as possible, in this context:",{"type":15,"attrs":1611,"content":1612},{"textAlign":53},[1613,1617],{"text":1614,"type":350,"marks":1615},"Blanket visitor restrictions ",[1616],{"type":1438},{"text":1618,"type":350},"refer to restrictions that extend to all “visitors” entering a facility, often without exceptions, including essential care partners.",{"type":15,"attrs":1620,"content":1621},{"textAlign":53},[1622,1626],{"text":1623,"type":350,"marks":1624},"Essential care partners ",[1625],{"type":1438},{"text":1627,"type":350},"provide physical, psychological and emotional support, as deemed important by the patient. This care can include support in decision making, care coordination and continuity of care. Essential care partners are identified by the patient (or substitute decision maker) and can include family members, close friends or other caregivers.",{"type":15,"attrs":1629,"content":1630},{"textAlign":53},[1631,1635],{"text":1632,"type":350,"marks":1633},"Patients ",[1634],{"type":1438},{"text":1636,"type":350},"includes residents and clients.",{"type":15,"attrs":1638,"content":1639},{"textAlign":53},[1640,1644],{"text":1641,"type":350,"marks":1642},"Patient partners ",[1643],{"type":1438},{"text":1645,"type":350},"include patients, residents, clients, families, caregivers and care partners, and others with lived experience who are working together with teams to improve the quality and safety of healthcare.",{"type":15,"attrs":1647,"content":1648},{"textAlign":53},[1649,1653],{"text":1650,"type":350,"marks":1651},"Health and care facilities ",[1652],{"type":1438},{"text":1654,"type":350},"refers to hospitals, long-term care/residential care/nursing homes and other congregate care settings as well as primary care and outpatient care settings.",{"type":15,"attrs":1656,"content":1657},{"textAlign":53},[1658,1662],{"text":1659,"type":350,"marks":1660},"Open family presence policies ",[1661],{"type":1438},{"text":1663,"type":350},"support the presence of essential care partners at patient bedside at any time and not restricted by “visiting hours.”",{"id":1665,"_uid":1666,"items":1667,"title":2004,"component":1091,"description":2005},"resources","9e17ad6c-0885-4f24-b086-eb9736c92933",[1668,1799,1820,1928],{"_uid":1669,"title":1670,"ctaLeft":1671,"ctaRight":1677,"component":376,"columnLeft":1678,"columnRight":1752},"c116a984-a587-4736-b68d-61799e648d4f","Essential Together Pledge",[1672],{"_uid":1673,"link":1674,"label":1676,"component":1167},"a87f4d3e-0e49-4254-8b07-7792fea20d9b",{"id":16,"url":1675,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":1675},"https://a-ca.storyblok.com/f/850807391887861/b444e3eba2/the-essential-together-pledge-eng.pdf","Download the Pledge",[],{"type":12,"content":1679},[1680,1685,1750],{"type":15,"attrs":1681,"content":1682},{"textAlign":53},[1683],{"text":1684,"type":350},"Organizations who have made the pledge:",{"type":380,"content":1686},[1687,1694,1701,1708,1715,1722,1729,1736,1743],{"type":383,"content":1688},[1689],{"type":15,"attrs":1690,"content":1691},{"textAlign":53},[1692],{"text":1693,"type":350},"Forest Dale Home Inc.",{"type":383,"content":1695},[1696],{"type":15,"attrs":1697,"content":1698},{"textAlign":53},[1699],{"text":1700,"type":350},"Saskatchewan Health Quality Council",{"type":383,"content":1702},[1703],{"type":15,"attrs":1704,"content":1705},{"textAlign":53},[1706],{"text":1707,"type":350},"St. Joseph's Health Centre Guelph",{"type":383,"content":1709},[1710],{"type":15,"attrs":1711,"content":1712},{"textAlign":53},[1713],{"text":1714,"type":350},"Tideview Terrace",{"type":383,"content":1716},[1717],{"type":15,"attrs":1718,"content":1719},{"textAlign":53},[1720],{"text":1721,"type":350},"William Osler Health System",{"type":383,"content":1723},[1724],{"type":15,"attrs":1725,"content":1726},{"textAlign":53},[1727],{"text":1728,"type":350},"MacEwan University",{"type":383,"content":1730},[1731],{"type":15,"attrs":1732,"content":1733},{"textAlign":53},[1734],{"text":1735,"type":350},"Hearthstone Manor Residential Care Facility",{"type":383,"content":1737},[1738],{"type":15,"attrs":1739,"content":1740},{"textAlign":53},[1741],{"text":1742,"type":350},"Sault Area Hospital",{"type":383,"content":1744},[1745],{"type":15,"attrs":1746,"content":1747},{"textAlign":53},[1748],{"text":1749,"type":350},"ISMP Canada",{"type":15,"attrs":1751},{"textAlign":53},{"type":12,"content":1753},[1754,1759,1764,1769],{"type":15,"attrs":1755,"content":1756},{"textAlign":53},[1757],{"text":1758,"type":350},"The Essential Together Pledge was created as a way for health and care organizations to show they recognize and value the role of Essential Care Partners and are committed to working together with those who are receiving care, caregivers and staff to develop and implement policies that support patient and caregiver partnership in care.",{"type":15,"attrs":1760,"content":1761},{"textAlign":53},[1762],{"text":1763,"type":350},"We welcome organizations to continue to access and integrate the pledge into the development of their organizations policies and programs.",{"type":15,"attrs":1765,"content":1766},{"textAlign":53},[1767],{"text":1768,"type":350},"\"We value the role of Essential Care Partners and recognize how this role is different from a visitor. As a result, we are committed to working together with those who are receiving care, caregivers and staff to take the following actions:",{"type":380,"content":1770},[1771,1778,1785,1792],{"type":383,"content":1772},[1773],{"type":15,"attrs":1774,"content":1775},{"textAlign":53},[1776],{"text":1777,"type":350},"We will engage with those who are receiving care, caregivers, and staff to review existing visitor and caregiver presence policies and practices.",{"type":383,"content":1779},[1780],{"type":15,"attrs":1781,"content":1782},{"textAlign":53},[1783],{"text":1784,"type":350},"We will work in collaboration with those who are receiving care, caregivers, and staff to develop and implement person-centred policies, practices, and programs that enable the presence of essential care partners at all times, ensuring compassion, equity, dignity, safety, and well-being for all.",{"type":383,"content":1786},[1787],{"type":15,"attrs":1788,"content":1789},{"textAlign":53},[1790],{"text":1791,"type":350},"We will be transparent with our caregiver presence policies and practices and ensure clear and consistent communication.",{"type":383,"content":1793},[1794],{"type":15,"attrs":1795,"content":1796},{"textAlign":53},[1797],{"text":1798,"type":350},"We will promote the role and benefits of essential care partners across our organization and the health system.\"",{"_uid":1800,"title":1801,"ctaLeft":1802,"ctaRight":1803,"component":376,"columnLeft":1809,"columnRight":1816},"592c9871-0a2f-4e67-8b48-469b9ade0188","Essential Together Tool",[],[1804],{"_uid":1805,"link":1806,"label":1808,"component":1167},"c05e3019-5f37-4bf4-9c61-c0641596615d",{"id":16,"url":1807,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":1807},"https://a-ca.storyblok.com/f/850807391887861/760ae978e5/20210722-essentialtogethertool-en.pdf","Download the tool",{"type":12,"content":1810},[1811],{"type":15,"attrs":1812,"content":1813},{"textAlign":53},[1814],{"text":1815,"type":350},"Use the Essential Together Tool to identify strengths and areas for improvement within your organization.",{"type":12,"content":1817},[1818],{"type":15,"attrs":1819},{"textAlign":53},{"_uid":1821,"title":1822,"ctaLeft":1823,"ctaRight":1829,"component":376,"columnLeft":1830,"columnRight":1833},"167df29d-f88d-4d03-aae2-507e1557806e","Essential Together Evidence Brief",[1824],{"_uid":1825,"link":1826,"label":1828,"component":1167},"60110f9b-3bfb-47a5-9728-5acd1d4da5bb",{"id":16,"url":1827,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":1827},"https://a-ca.storyblok.com/f/850807391887861/d621384808/evidence-brief-en-final-ua.pdf","Download Evidence Brief",[],{"type":12,"content":1831},[1832],{"type":15},{"type":12,"content":1834},[1835,1840,1870,1875],{"type":15,"attrs":1836,"content":1837},{"textAlign":53},[1838],{"text":1839,"type":350},"During the COVID‑19 pandemic, early and tight blanket restrictions were placed on “visitors” in healthcare institutions, including acute care and rehabilitation hospitals, long‑term care homes, and in other residential congregate care settings. Well into the first year of the pandemic, emerging evidence demonstrated the significant impact such restrictions had on the quality of life and physical and emotional/psychological well‑being of many people – including patients* families, caregivers, and providers. The ‘Evidence Brief’, completed in November 2020, provides a synopsis of evidence regarding the presence of caregivers as essential care partners in the following four key areas:",{"type":380,"content":1841},[1842,1849,1856,1863],{"type":383,"content":1843},[1844],{"type":15,"attrs":1845,"content":1846},{"textAlign":53},[1847],{"text":1848,"type":350},"Benefits of family caregiver presence: Highlights the growing body of evidence that demonstrates improvements in patient safety, patient experience, patient outcomes and patient care with presence of essential care partners across a range of institutional care settings.",{"type":383,"content":1850},[1851],{"type":15,"attrs":1852,"content":1853},{"textAlign":53},[1854],{"text":1855,"type":350},"Better Together: family caregiver presence policies in hospitals across Canada. Results of previous CFHI programming in Better Together demonstrate shifts in family presence policies in hospitals across Canada over the past 5 years; changes in family presence policies are also noted during COVID-19 in hospitals and long-term care settings.",{"type":383,"content":1857},[1858],{"type":15,"attrs":1859,"content":1860},{"textAlign":53},[1861],{"text":1862,"type":350},"Transmission of COVID-19 in hospitals and long-term care: Reports on the transmission of COVID-19 within facilities during this time of pandemic.",{"type":383,"content":1864},[1865],{"type":15,"attrs":1866,"content":1867},{"textAlign":53},[1868],{"text":1869,"type":350},"Impacts of restrictive visiting policies during COVID-19 in hospitals and long-term care: Emerging evidence highlights the multitude of risks noted to patient care, patient safety and patient outcomes, as well as impacts on families.",{"type":15,"attrs":1871,"content":1872},{"textAlign":1487},[1873],{"text":1874,"type":350},"Throughout the COVID-19 pandemic, this body of evidence continues to grow. The 'Evidence Brief Addendum' adds to the initial 'Evidence Brief' by providing an updated synopsis of evidence regarding the presence of essential care partners that has emerged between the fall of 2020 and July 2021. The Addendum focuses on the following three key areas:",{"type":380,"content":1876},[1877,1884,1891,1900,1915],{"type":383,"content":1878},[1879],{"type":15,"attrs":1880,"content":1881},{"textAlign":53},[1882],{"text":1883,"type":350},"Caregiver presence policies that have continued to change throughout the COVID-19 pandemic across Canada: Increased understanding of COVID-19, notable impacts of restrictive policies on patients, and community transmission rates influenced the ongoing changes to provincial and territorial directives related to visitor policies throughout the pandemic. More recent directives indicate that a more balanced approach to enable the physical presence of caregivers. However, implementation of these directives remains inconsistent within provinces, territories and regions, even in times of reducing COVID-19 prevalence and increasing vaccine uptake.",{"type":383,"content":1885},[1886],{"type":15,"attrs":1887,"content":1888},{"textAlign":53},[1889],{"text":1890,"type":350},"Transmission of COVID-19 in hospitals and long-term care: Numerous studies conducted through the pandemic are consistent with pre-pandemic literature, which demonstrates family presence does not increase rates of COVID-19 transmission when supported and highlights the success of infection and prevention control measures that support safety and limits transmission in health and care settings.",{"type":383,"content":1892},[1893,1898],{"type":15,"attrs":1894,"content":1895},{"textAlign":53},[1896],{"text":1897,"type":350},"Impact of restrictive visiting policies during COVID-19 in hospitals and long-term care: There is a significant amount of evidence that highlights the multitude of risks to the care, safety, and outcomes of patients, as well as impact on families and caregivers, health and care providers, and the health system.",{"type":15,"attrs":1899},{"textAlign":53},{"type":383,"content":1901},[1902],{"type":15,"attrs":1903,"content":1904},{"textAlign":53},[1905,1913],{"text":1906,"type":350,"marks":1907},"Download Evidence Brief Addendum",[1908],{"type":1393,"attrs":1909},{"href":1910,"uuid":53,"anchor":53,"custom":1911,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/97aaec5114/hec-10570-evidencebrief-addendum-care-partners.pdf",{},"_self",{"text":1914,"type":350}," (August 2021)",{"type":383,"content":1916},[1917],{"type":15,"attrs":1918,"content":1919},{"textAlign":53},[1920,1926],{"text":1906,"type":350,"marks":1921},[1922],{"type":1393,"attrs":1923},{"href":1924,"uuid":53,"anchor":53,"custom":1925,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/84679d3366/essential-together-evidence-brief-addendum-july-2023-en-final.pdf",{},{"text":1927,"type":350}," (July 2023)",{"_uid":1929,"title":1930,"ctaLeft":1931,"ctaRight":1932,"component":376,"columnLeft":1933,"columnRight":1936},"cf07d67b-7d95-4138-b711-db840ee9fe93","Essential Together Policy Scans",[],[],{"type":12,"content":1934},[1935],{"type":15},{"type":12,"content":1937},[1938,1943],{"type":15,"attrs":1939,"content":1940},{"textAlign":53},[1941],{"text":1942,"type":350},"These scans review the provincial and territorial government guidance for essential care partner presence and visitor policies. They provide a glimpse into the visiting guidelines and requirements at acute care and long-term care facilities across the province.",{"type":380,"content":1944},[1945,1957,1969,1980,1992],{"type":383,"content":1946},[1947],{"type":15,"attrs":1948,"content":1949},{"textAlign":53},[1950],{"text":1951,"type":350,"marks":1952},"Download the March 2023 Summary of Essential Care Partner and Visitor Policies across Canada",[1953],{"type":1393,"attrs":1954},{"href":1955,"uuid":53,"anchor":53,"custom":1956,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/dea2b2fff3/summaryessentialcarepartnerandvisitorpolicies-en-final.pdf",{},{"type":383,"content":1958},[1959],{"type":15,"attrs":1960,"content":1961},{"textAlign":53},[1962],{"text":1963,"type":350,"marks":1964},"Download the July 2022 Provincial Summary of Essential Care Partner and Visitor Policies",[1965],{"type":1393,"attrs":1966},{"href":1967,"uuid":53,"anchor":53,"custom":1968,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/ec1fc2ccbd/20221026-provincialpolicysummary-definitionreview-en.pdf",{},{"type":383,"content":1970},[1971],{"type":15,"attrs":1972,"content":1973},{"textAlign":53},[1974],{"text":1975,"type":350,"marks":1976},"Download the July 2022 Identifying Essential Care Partners in Provincial and Territorial Visiting Policies Scan",[1977],{"type":1393,"attrs":1978},{"href":1967,"uuid":53,"anchor":53,"custom":1979,"target":1912,"linktype":284},{},{"type":383,"content":1981},[1982],{"type":15,"attrs":1983,"content":1984},{"textAlign":53},[1985],{"text":1986,"type":350,"marks":1987},"Download the February 2022 Policy Scan",[1988],{"type":1393,"attrs":1989},{"href":1990,"uuid":53,"anchor":53,"custom":1991,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/5b4c67b251/2022-02-et-omicron-scan-en.pdf",{},{"type":383,"content":1993},[1994],{"type":15,"attrs":1995,"content":1996},{"textAlign":53},[1997],{"text":1998,"type":350,"marks":1999},"Download the October 2021 Policy Scan",[2000],{"type":1393,"attrs":2001},{"href":2002,"uuid":53,"anchor":53,"custom":2003,"target":1912,"linktype":284},"https://a-ca.storyblok.com/f/850807391887861/25a55405bc/20211101-etprovincialscan-en.pdf",{},"Essential Together Resources",{"type":12,"content":2006},[2007],{"type":15},{"id":16,"_uid":2009,"items":2010,"title":3540,"component":1091,"description":3541},"5315b88e-a80f-4e5d-aefe-8fd674d05be2",[2011,2068,2122,2210,2283,2355,2429,2465,2549,2596,2661,2709,2772,2825,2861,2941,3017,3083,3145,3217,3268,3339,3442],{"_uid":2012,"title":2013,"ctaLeft":2014,"ctaRight":2020,"component":376,"columnLeft":2021,"columnRight":2054},"c23d4a38-6952-46b9-9db3-61de2331651c","Supporting family caregivers in British Columbia: advancing caregiver friendly health care",[2015],{"_uid":2016,"link":2017,"label":2019,"component":1167},"9b1b6ddf-1c2b-420e-bc92-db4ea6c9fc10",{"id":16,"url":2018,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2018},"https://youtu.be/I_CcJDN_2Fo","Watch the recording",[],{"type":12,"content":2022},[2023,2030,2038],{"type":15,"attrs":2024,"content":2025},{"textAlign":53},[2026],{"text":2027,"type":350,"marks":2028},"March 15, 2023",[2029],{"type":1438},{"type":1342,"attrs":2031,"content":2033},{"level":2032,"textAlign":53},4,[2034],{"text":2035,"type":350,"marks":2036},"Speakers",[2037],{"type":1438},{"type":380,"content":2039},[2040,2047],{"type":383,"content":2041},[2042],{"type":15,"attrs":2043,"content":2044},{"textAlign":53},[2045],{"text":2046,"type":350},"Barbara MacLean, Executive Director",{"type":383,"content":2048},[2049],{"type":15,"attrs":2050,"content":2051},{"textAlign":53},[2052],{"text":2053,"type":350},"Wendy Johnstone, Director of Programs and Innovation.",{"type":12,"content":2055},[2056],{"type":15,"attrs":2057,"content":2058},{"textAlign":53},[2059,2066],{"text":2060,"type":350,"marks":2061},"Family Caregivers of BC",[2062],{"type":1393,"attrs":2063},{"href":2064,"uuid":53,"anchor":53,"custom":2065,"target":1397,"linktype":1398},"https://www.familycaregiversbc.ca/",{},{"text":2067,"type":350}," (FCBC) proudly and compassionately supports over one million people in British Columbia who provide care and support to a family member or friend living with disease, disability or frailty due to aging. Their mission is to improve the quality of life of family and friend caregivers through support, information, education and leadership. FCBC’s health system collaboration work over the past 13 years has been focused on strengthening the voice of family caregivers and the significance of their role. As a partner in the BC Ministry of Health’s Patients as Partners Initiative, they adopted the “nothing about me without me” value of person and family centered care. This session will describe their efforts to engage with the health sector and effect systemic, structural and cultural changes at the micro, meso and macro levels so that family caregivers are valued, recognized and included as partners in care.",{"_uid":2069,"title":2070,"ctaLeft":2071,"ctaRight":2076,"component":376,"columnLeft":2077,"columnRight":2115},"6be036ae-cb85-4b58-87c5-218834796e52","Partners in Care: Implementation of the Essential Caregiver Program at Oak Valley Health",[2072],{"_uid":2073,"link":2074,"label":2019,"component":1167},"6ed04539-6a7a-4032-9d65-390cab409640",{"id":16,"url":2075,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2075},"https://youtu.be/jTvLKMD9OOk",[],{"type":12,"content":2078},[2079,2086,2092],{"type":15,"attrs":2080,"content":2081},{"textAlign":53},[2082],{"text":2083,"type":350,"marks":2084},"February 15, 2023",[2085],{"type":1438},{"type":1342,"attrs":2087,"content":2088},{"level":2032,"textAlign":53},[2089],{"text":2035,"type":350,"marks":2090},[2091],{"type":1438},{"type":380,"content":2093},[2094,2101,2108],{"type":383,"content":2095},[2096],{"type":15,"attrs":2097,"content":2098},{"textAlign":53},[2099],{"text":2100,"type":350},"Kanwal Ali, Quality and Patient Safety Specialist",{"type":383,"content":2102},[2103],{"type":15,"attrs":2104,"content":2105},{"textAlign":53},[2106],{"text":2107,"type":350},"Elaine Richards, Manager, Quality and Patient Safety",{"type":383,"content":2109},[2110],{"type":15,"attrs":2111,"content":2112},{"textAlign":53},[2113],{"text":2114,"type":350},"Michelle Samm, Director, Quality, Patient Safety, Patient Experience & Relations and IPAC",{"type":12,"content":2116},[2117],{"type":15,"attrs":2118,"content":2119},{"textAlign":53},[2120],{"text":2121,"type":350},"Oak Valley Health developed an Essential Caregiver Program to support the safe reintegration of families and loved ones in the patient’s care throughout their hospital journey. Essential caregivers are chosen by the patient to assist with patient care and well-being while in the hospital and are considered to be an integral part of the care team. This session will provide an overview of the development and implementation of this program.",{"_uid":2123,"title":2124,"ctaLeft":2125,"ctaRight":2130,"component":376,"columnLeft":2131,"columnRight":2156},"5e4a705d-5053-4ff2-b5ea-bcca41e44c81","A policy approach to a better caregiving landscape in Canada",[2126],{"_uid":2127,"link":2128,"label":2019,"component":1167},"9a59ec25-ce9f-412d-ae3a-1734d65caf35",{"id":16,"url":2129,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2129},"https://youtu.be/WKqLdTv5_cA",[],{"type":12,"content":2132},[2133,2140,2147],{"type":15,"attrs":2134,"content":2135},{"textAlign":53},[2136],{"text":2137,"type":350,"marks":2138},"January 18, 2023 ",[2139],{"type":1438},{"type":1342,"attrs":2141,"content":2142},{"level":2032,"textAlign":53},[2143],{"text":2144,"type":350,"marks":2145},"Speaker",[2146],{"type":1438},{"type":380,"content":2148},[2149],{"type":383,"content":2150},[2151],{"type":15,"attrs":2152,"content":2153},{"textAlign":53},[2154],{"text":2155,"type":350},"Liv Mendelsohn, M.A., M.Ed. (she/her), Executive Director Canadian Centre for Caregiving Excellence ",{"type":12,"content":2157},[2158,2172,2179],{"type":15,"attrs":2159,"content":2160},{"textAlign":53},[2161,2163,2170],{"text":2162,"type":350},"Caregiving is the next frontier of public policy in Canada. Across the country, caregivers and care providers support the people we love with very little assistance from our governments. In this session, Liv Mendelsohn, Executive Director of the Canadian Centre for Caregiving Excellence (CCCE), will show how doing better is possible. CCCE recently launched ",{"text":2164,"type":350,"marks":2165},"Giving Care: An Approach to a Better Caregiving Landscape in Canada",[2166],{"type":1393,"attrs":2167},{"href":2168,"uuid":53,"anchor":53,"custom":2169,"target":1397,"linktype":1398},"https://canadiancaregiving.org/giving-care/",{},{"text":2171,"type":350},", a wide-ranging policy whitepaper that lays out the state of caregiving and offers policy solutions for how to make Canada the best place in the world to give and receive care. Learn how good public policy – proper income supports, improved tax credits, and accessible services, among others – can help caregivers, care providers, and care recipients. ",{"type":1342,"attrs":2173,"content":2174},{"level":2032,"textAlign":53},[2175],{"text":2176,"type":350,"marks":2177},"Resources",[2178],{"type":1438},{"type":380,"content":2180},[2181,2196],{"type":383,"content":2182},[2183],{"type":15,"attrs":2184,"content":2185},{"textAlign":53},[2186,2194],{"text":2187,"type":350,"marks":2188},"Giving Care: An approach to a better caregiving landscape in Canada",[2189,2192],{"type":1393,"attrs":2190},{"href":2168,"uuid":53,"anchor":53,"custom":2191,"target":1397,"linktype":1398},{},{"type":1293,"attrs":2193},{"color":16},{"text":2195,"type":350}," ",{"type":383,"content":2197},[2198],{"type":15,"attrs":2199,"content":2200},{"textAlign":53},[2201],{"text":2202,"type":350,"marks":2203},"Building a Better System to Support Canadian Family Caregivers webinar",[2204,2208],{"type":1393,"attrs":2205},{"href":2206,"uuid":53,"anchor":53,"custom":2207,"target":1397,"linktype":1398},"https://www.caregivercare.ca/completed-webinars",{},{"type":1293,"attrs":2209},{"color":16},{"_uid":2211,"title":2212,"ctaLeft":2213,"ctaRight":2218,"component":376,"columnLeft":2219,"columnRight":2257},"a45eb6cc-b00e-497a-9c97-1495534b3bb2","Learning from Each Other – Implementing the Essential Partners-in-Care program at Lakeridge Health",[2214],{"_uid":2215,"link":2216,"label":2019,"component":1167},"82b48134-53e8-4961-8740-37d8de187da3",{"id":16,"url":2217,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2217},"https://youtu.be/ABEunrT3qyE",[],{"type":12,"content":2220},[2221,2228,2234],{"type":15,"attrs":2222,"content":2223},{"textAlign":53},[2224],{"text":2225,"type":350,"marks":2226},"Nov 16, 2022",[2227],{"type":1438},{"type":1342,"attrs":2229,"content":2230},{"level":2032,"textAlign":53},[2231],{"text":2035,"type":350,"marks":2232},[2233],{"type":1438},{"type":380,"content":2235},[2236,2243,2250],{"type":383,"content":2237},[2238],{"type":15,"attrs":2239,"content":2240},{"textAlign":53},[2241],{"text":2242,"type":350},"Lina Reid, Consultant, Patient Experience, Lakeridge Health",{"type":383,"content":2244},[2245],{"type":15,"attrs":2246,"content":2247},{"textAlign":53},[2248],{"text":2249,"type":350},"Marina Gaziani, Consultant, Patient Experience, Lakeridge Health",{"type":383,"content":2251},[2252],{"type":15,"attrs":2253,"content":2254},{"textAlign":53},[2255],{"text":2256,"type":350},"Alison Kilbourn, Project Lead, Strategic Partnerships & Innovation, The Ontario Caregiver Organization",{"type":12,"content":2258},[2259,2264,2270],{"type":15,"attrs":2260,"content":2261},{"textAlign":1487},[2262],{"text":2263,"type":350},"This session will focus on the implementation journey of the Essential Partner-in-Care (EPC) program at Lakeridge Health, including why the program was developed, the various components of the program, and challenges and successes of the program roll-out so far. It will also include a brief overview of the Ontario Caregiver Organization’s Caregivers as Partners Learning Collaborative and highlight key learnings from cross-sectors partners that support the inclusion of caregivers.",{"type":1342,"attrs":2265,"content":2266},{"level":2032,"textAlign":1487},[2267],{"text":2176,"type":350,"marks":2268},[2269],{"type":1438},{"type":380,"content":2271},[2272],{"type":383,"content":2273},[2274],{"type":15,"attrs":2275,"content":2276},{"textAlign":53},[2277],{"text":2278,"type":350,"marks":2279},"The Ontario Caregiver Organization",[2280],{"type":1393,"attrs":2281},{"href":2282,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://ontariocaregiver.ca/",{"_uid":2284,"title":2285,"ctaLeft":2286,"ctaRight":2291,"component":376,"columnLeft":2292,"columnRight":2323},"723917f1-6307-441c-bb5e-ae8c2be693d6","How safe is your care? Building capacity for patient safety in partnership with providers, patients and essential care partners",[2287],{"_uid":2288,"link":2289,"label":2019,"component":1167},"0dd7973e-688a-416a-a548-0a890064f741",{"id":16,"url":2290,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2290},"https://youtu.be/2gyliPG6XRc",[],{"type":12,"content":2293},[2294,2301,2307],{"type":15,"attrs":2295,"content":2296},{"textAlign":53},[2297],{"text":2298,"type":350,"marks":2299},"October 19, 2022",[2300],{"type":1438},{"type":1342,"attrs":2302,"content":2303},{"level":2032,"textAlign":53},[2304],{"text":2035,"type":350,"marks":2305},[2306],{"type":1438},{"type":380,"content":2308},[2309,2316],{"type":383,"content":2310},[2311],{"type":15,"attrs":2312,"content":2313},{"textAlign":53},[2314],{"text":2315,"type":350},"Anne MacLaurin, Senior Program Lead, Healthcare Excellence Canada",{"type":383,"content":2317},[2318],{"type":15,"attrs":2319,"content":2320},{"textAlign":53},[2321],{"text":2322,"type":350},"Maaike Asselbergs, Patients for Patient Safety Canada.",{"type":12,"content":2324},[2325,2330,2336],{"type":15,"attrs":2326,"content":2327},{"textAlign":1487},[2328],{"text":2329,"type":350},"Improving patient safety has been a priority for more than 20 years, yet harm continues to occur an unacceptable rate. To enable safe care, we must rethink our approach.  The Measuring and Monitoring of Safety (2013, Vincent, Burnett and Carthey) offers a broader, dynamic approach for creating and sustaining safer care, in which patient partnerships are integral. This session prepared and delivered in partnership with patients, will explore the questions “how safe is your care?” and “what makes you feel safe?” and illustrate actions patients, carers, healthcare providers and leaders can take to support safety though inquiry and conversations.",{"type":1342,"attrs":2331,"content":2332},{"level":2032,"textAlign":1487},[2333],{"text":2176,"type":350,"marks":2334},[2335],{"type":1438},{"type":380,"content":2337},[2338],{"type":383,"content":2339},[2340],{"type":15,"attrs":2341,"content":2342},{"textAlign":53},[2343],{"text":2344,"type":350,"marks":2345},"Press Play on Safety Conversations",[2346],{"type":1393,"attrs":2347},{"href":2348,"uuid":2349,"anchor":53,"custom":2350,"target":1912,"linktype":1159,"story":2351},"/resources/press-play-on-safety-conversations","8bfabfa7-f747-43df-8077-20b3179cfae0",{},{"name":2344,"id":2352,"uuid":2349,"slug":2353,"url":2354,"full_slug":2354,"_stopResolving":293},113880370183668,"press-play-on-safety-conversations","resources/press-play-on-safety-conversations",{"_uid":2356,"title":2357,"ctaLeft":2358,"ctaRight":2363,"component":376,"columnLeft":2364,"columnRight":2395},"ddaec105-cc03-4bd4-aa67-4658f15d4b39","Creating and Sustaining Engagement Capable Environments",[2359],{"_uid":2360,"link":2361,"label":2019,"component":1167},"1e5461a7-c881-453f-a5d8-4e1311391cf1",{"id":16,"url":2362,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2362},"https://youtu.be/pzfYS9LDab8",[],{"type":12,"content":2365},[2366,2373,2379],{"type":15,"attrs":2367,"content":2368},{"textAlign":53},[2369],{"text":2370,"type":350,"marks":2371},"September 21, 2022",[2372],{"type":1438},{"type":1342,"attrs":2374,"content":2375},{"level":2032,"textAlign":53},[2376],{"text":2035,"type":350,"marks":2377},[2378],{"type":1438},{"type":380,"content":2380},[2381,2388],{"type":383,"content":2382},[2383],{"type":15,"attrs":2384,"content":2385},{"textAlign":53},[2386],{"text":2387,"type":350},"Carol Fancott, Director, Patient Engagement & Partnerships, Healthcare Excellence Canada",{"type":383,"content":2389},[2390],{"type":15,"attrs":2391,"content":2392},{"textAlign":53},[2393],{"text":2394,"type":350},"Adrienne Zarem, Patient Partner",{"type":12,"content":2396},[2397,2402,2408,2427],{"type":15,"attrs":2398,"content":2399},{"textAlign":1487},[2400],{"text":2401,"type":350},"Engagement capable environments are environments that have incorporated the values of patient-centered and patient-partnered care as a philosophy underlying the organization's priorities. We will present co-created resources for building the capacity of patient partners, health service teams and sector leaders. This session will include information and lessons learned from ongoing efforts to bring the voices of patients and essential care to the table to improve safety and quality of care.",{"type":1342,"attrs":2403,"content":2404},{"level":2032,"textAlign":53},[2405],{"text":2176,"type":350,"marks":2406},[2407],{"type":1438},{"type":380,"content":2409},[2410],{"type":383,"content":2411},[2412],{"type":15,"attrs":2413,"content":2414},{"textAlign":53},[2415],{"text":2416,"type":350,"marks":2417},"Engagement-capable environments",[2418],{"type":1393,"attrs":2419},{"href":2420,"uuid":2421,"anchor":53,"custom":2422,"target":1912,"linktype":1159,"story":2423},"/resources/engagement-capable-environments","6f628ab7-270f-4226-8121-2372a18250e2",{},{"name":2416,"id":2424,"uuid":2421,"slug":2425,"url":2426,"full_slug":2426,"_stopResolving":293},113881479102269,"engagement-capable-environments","resources/engagement-capable-environments",{"type":1342,"attrs":2428},{"level":1344,"textAlign":1487},{"_uid":2430,"title":2431,"ctaLeft":2432,"ctaRight":2437,"component":376,"columnLeft":2438,"columnRight":2462},"0914cdeb-61c0-409c-8350-4ec79a0014a3","Join the Essential Together program for a presentation from the Fraser Health, BC – Patient & Family Advisory Councils",[2433],{"_uid":2434,"link":2435,"label":2019,"component":1167},"3425693f-3009-4a65-8363-b97d527aa62c",{"id":16,"url":2436,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2436},"https://www.youtube.com/watch?v=wbZ74uEOMzw&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=16",[],{"type":12,"content":2439},[2440,2447,2453],{"type":15,"attrs":2441,"content":2442},{"textAlign":53},[2443],{"text":2444,"type":350,"marks":2445},"June 15, 2022",[2446],{"type":1438},{"type":1342,"attrs":2448,"content":2449},{"level":2032,"textAlign":53},[2450],{"text":2035,"type":350,"marks":2451},[2452],{"type":1438},{"type":380,"content":2454},[2455],{"type":383,"content":2456},[2457],{"type":15,"attrs":2458,"content":2459},{"textAlign":53},[2460],{"text":2461,"type":350},"Laura Klein Clinical Practice Consultant in Fraser Health Authority",{"type":12,"content":2463},[2464],{"type":15},{"_uid":2466,"title":2467,"ctaLeft":2468,"ctaRight":2473,"component":376,"columnLeft":2474,"columnRight":2512},"3fac1ed7-7d9f-46f0-9bba-ea985154e94f","Essential Care Partners Supporting Care Activities – Process and Resources for Implementation",[2469],{"_uid":2470,"link":2471,"label":2019,"component":1167},"91224f33-310f-43da-b9f0-09ed9078cfc6",{"id":16,"url":2472,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2472},"https://www.youtube.com/watch?v=I27QX8KJJuo&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=15",[],{"type":12,"content":2475},[2476,2483,2489],{"type":15,"attrs":2477,"content":2478},{"textAlign":53},[2479],{"text":2480,"type":350,"marks":2481},"May 18, 2022",[2482],{"type":1438},{"type":1342,"attrs":2484,"content":2485},{"level":2032,"textAlign":1487},[2486],{"text":2035,"type":350,"marks":2487},[2488],{"type":1438},{"type":380,"content":2490},[2491,2498,2505],{"type":383,"content":2492},[2493],{"type":15,"attrs":2494,"content":2495},{"textAlign":53},[2496],{"text":2497,"type":350},"Laura Williams, Senior Director, Patient Experience;",{"type":383,"content":2499},[2500],{"type":15,"attrs":2501,"content":2502},{"textAlign":53},[2503],{"text":2504,"type":350},"Kerseri Scane, Manager, Patient Engagement for Healthcare Improvement;",{"type":383,"content":2506},[2507],{"type":15,"attrs":2508,"content":2509},{"textAlign":53},[2510],{"text":2511,"type":350},"Farrah Schwartz, Patient Education & Engagement",{"type":12,"content":2513},[2514,2519,2525],{"type":15,"attrs":2515,"content":2516},{"textAlign":1487},[2517],{"text":2518,"type":350},"Join the Essential Together program for a presentation from the University Health Network, Ontario, when they will discuss “Essential Care Partners Supporting Care Activities – Process and Resources for Implementation” ",{"type":1342,"attrs":2520,"content":2521},{"level":2032,"textAlign":1487},[2522],{"text":2176,"type":350,"marks":2523},[2524],{"type":1438},{"type":380,"content":2526},[2527,2538],{"type":383,"content":2528},[2529],{"type":15,"attrs":2530,"content":2531},{"textAlign":53},[2532],{"text":2533,"type":350,"marks":2534},"ECP Checklist for Providing Care",[2535],{"type":1393,"attrs":2536},{"href":2537,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/5mqorvqp/ecp-checklist-for-providing-care-final-ua.pdf",{"type":383,"content":2539},[2540],{"type":15,"attrs":2541,"content":2542},{"textAlign":53},[2543],{"text":2544,"type":350,"marks":2545},"ECP Process for Providing Care",[2546],{"type":1393,"attrs":2547},{"href":2548,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/w3ccrhgv/ecp-process-for-providing-care-hec-presentation-en-final-ua.pdf",{"_uid":2550,"title":2551,"ctaLeft":2552,"ctaRight":2557,"component":376,"columnLeft":2558,"columnRight":2589},"2814a5b0-31ed-4766-8dc5-23c992d9c394","A Discussion with Tideview Terrace Nursing Home",[2553],{"_uid":2554,"link":2555,"label":2019,"component":1167},"b36ee929-7e43-4800-a205-cb4b4060e72b",{"id":16,"url":2556,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2556},"https://www.youtube.com/watch?v=a_XittEd3Ao&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=14",[],{"type":12,"content":2559},[2560,2567,2573],{"type":15,"attrs":2561,"content":2562},{"textAlign":53},[2563],{"text":2564,"type":350,"marks":2565},"April 20, 2022",[2566],{"type":1438},{"type":1342,"attrs":2568,"content":2569},{"level":2032,"textAlign":53},[2570],{"text":2035,"type":350,"marks":2571},[2572],{"type":1438},{"type":380,"content":2574},[2575,2582],{"type":383,"content":2576},[2577],{"type":15,"attrs":2578,"content":2579},{"textAlign":53},[2580],{"text":2581,"type":350},"Ariel Rice - Neighbourhood Manager & Volunteer Lead ",{"type":383,"content":2583},[2584],{"type":15,"attrs":2585,"content":2586},{"textAlign":53},[2587],{"text":2588,"type":350},"Debra Boudreau - administrator / CEO",{"type":12,"content":2590},[2591],{"type":15,"attrs":2592,"content":2593},{"textAlign":1487},[2594],{"text":2595,"type":350},"Join the Essential Together program for a Q &A with Ariel Rice from Tideview Terrrace Nursing Home, an Eden Alternative Registered facility, located in Digby, Nova Scotia. We will discuss how they have welcomed essential care partners during COVID, the barriers and facilitators, and why they have taken the Essential Together pledge.",{"_uid":2597,"title":2598,"ctaLeft":2599,"ctaRight":2604,"component":376,"columnLeft":2605,"columnRight":2636},"88cc4200-d7a3-4eb2-96dc-c0d057d61961","Committing to Family Presence during COVID- An Alberta Story",[2600],{"_uid":2601,"link":2602,"label":2019,"component":1167},"ba5108d6-6903-4a86-9647-f54065640d55",{"id":16,"url":2603,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2603},"https://www.youtube.com/watch?v=n_I3zuwbKUA&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=13",[],{"type":12,"content":2606},[2607,2614,2620],{"type":15,"attrs":2608,"content":2609},{"textAlign":53},[2610],{"text":2611,"type":350,"marks":2612},"March 16, 2022",[2613],{"type":1438},{"type":1342,"attrs":2615,"content":2616},{"level":2032,"textAlign":53},[2617],{"text":2035,"type":350,"marks":2618},[2619],{"type":1438},{"type":380,"content":2621},[2622,2629],{"type":383,"content":2623},[2624],{"type":15,"attrs":2625,"content":2626},{"textAlign":53},[2627],{"text":2628,"type":350},"Jennifer Symon – Senior consultant Engagement and Patient Experience",{"type":383,"content":2630},[2631],{"type":15,"attrs":2632,"content":2633},{"textAlign":53},[2634],{"text":2635,"type":350},"Valrie Stewart- Consultant Patient and family Centred Care",{"type":12,"content":2637},[2638,2643,2652],{"type":15,"attrs":2639,"content":2640},{"textAlign":1487},[2641],{"text":2642,"type":350},"A general discussion of the keys to success in maintaining family presence during COVID.  Identification of some of the challenges of this commitment and the learnings along the way.",{"type":15,"attrs":2644,"content":2645},{"textAlign":1487},[2646,2650],{"text":2647,"type":350,"marks":2648},"Jennifer",[2649],{"type":1438},{"text":2651,"type":350}," is a registered nurse whose passion for family presence and PFCC grew after caring for her husband at while he battled a rare disease in hospital for a year.  She now works with AHS Engagement and Patient Experience department and lives and breathes her passion for this work in all she does.",{"type":15,"attrs":2653,"content":2654},{"textAlign":1487},[2655,2659],{"text":2656,"type":350,"marks":2657},"Valrie",[2658],{"type":1438},{"text":2660,"type":350}," is a registered nurse with many years of nursing leadership and a special interest in patient and family centred care and family presence. She left a manger’s role in 2013 to join the South Health Campus Patient and Family Centred Care Department and subsequently the Calgary Zone Patient and Family Centred Care Team",{"_uid":2662,"title":2663,"ctaLeft":2664,"ctaRight":2669,"component":376,"columnLeft":2670,"columnRight":2702},"ce22f153-27d4-49c4-8e56-311ee1413492","Patient and Family Partnership: Essential or Essential with Conditions? The Kingston Health Sciences Centre Experience.",[2665],{"_uid":2666,"link":2667,"label":2019,"component":1167},"dce8d120-e2c5-41e5-8021-d2698f7deaab",{"id":16,"url":2668,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2668},"https://www.youtube.com/watch?v=Abqp5QNLu60",[],{"type":12,"content":2671},[2672,2679,2686],{"type":15,"attrs":2673,"content":2674},{"textAlign":53},[2675],{"text":2676,"type":350,"marks":2677},"February 16, 2022",[2678],{"type":1438},{"type":1342,"attrs":2680,"content":2681},{"level":2032,"textAlign":1487},[2682],{"text":2683,"type":350,"marks":2684},"Presenters",[2685],{"type":1438},{"type":380,"content":2687},[2688,2695],{"type":383,"content":2689},[2690],{"type":15,"attrs":2691,"content":2692},{"textAlign":1487},[2693],{"text":2694,"type":350},"Angela Morin, Lead, Patient and Family Centred Care ",{"type":383,"content":2696},[2697],{"type":15,"attrs":2698,"content":2699},{"textAlign":1487},[2700],{"text":2701,"type":350},"Anne O’Riordan, Patient Family Experience Advisor",{"type":12,"content":2703},[2704],{"type":15,"attrs":2705,"content":2706},{"textAlign":1487},[2707],{"text":2708,"type":350},"Are patient and family partners considered essential in your organization or essential with conditions? To kick off the discussion, Angela and Anne will do a brief presentation on the role of patient and family experience advisors, at the organizational and leadership levels, at Kingston Health Sciences Centre during the pandemic and their impact on family presence and the role of essential care partners. The experience of Kingston Health Sciences Centre will be shared with insights into changes that developed over the course of the pandemic and reflections about factors that fostered or challenged the role of patient and family partners at all levels of the organization. ",{"_uid":2710,"title":2711,"ctaLeft":2712,"ctaRight":2717,"component":376,"columnLeft":2718,"columnRight":2758},"f936f708-bc65-47f3-9f23-423159c88c6b","Creating the conditions for change: Future proofing caregiver presence policies",[2713],{"_uid":2714,"link":2715,"label":2019,"component":1167},"80567a33-fa8c-4ce7-8970-547874a44105",{"id":16,"url":2716,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2716},"https://www.youtube.com/playlist?list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_",[],{"type":12,"content":2719},[2720,2727,2734,2743,2749],{"type":15,"attrs":2721,"content":2722},{"textAlign":53},[2723],{"text":2724,"type":350,"marks":2725},"January 19, 2022",[2726],{"type":1438},{"type":1342,"attrs":2728,"content":2729},{"level":2032,"textAlign":1487},[2730],{"text":2731,"type":350,"marks":2732},"Host",[2733],{"type":1438},{"type":380,"content":2735},[2736],{"type":383,"content":2737},[2738],{"type":15,"attrs":2739,"content":2740},{"textAlign":53},[2741],{"text":2742,"type":350},"Jessie Checkley, Senior Program Lead, Patient Engagement and Partnerships, Healthcare Excellence Canada",{"type":1342,"attrs":2744,"content":2745},{"level":2032,"textAlign":53},[2746],{"text":2144,"type":350,"marks":2747},[2748],{"type":1438},{"type":380,"content":2750},[2751],{"type":383,"content":2752},[2753],{"type":15,"attrs":2754,"content":2755},{"textAlign":53},[2756],{"text":2757,"type":350},"Jill Ritchie, Program Lead, Patient Engagement and Partnerships, Healthcare Excellence Canada ",{"type":12,"content":2759},[2760,2765,2770],{"type":15,"attrs":2761,"content":2762},{"textAlign":1487},[2763],{"text":2764,"type":350},"Discover the key steps to shift existing visitor and caregiver presence policies towards person- and family-centred care based on the three foundational principles for successful reintegration of essential care partners into health and care settings.  ",{"type":15,"attrs":2766,"content":2767},{"textAlign":1487},[2768],{"text":2769,"type":350},"Drawing on the latest evidence, policy guidance and lessons learned through the pandemic, Healthcare Excellence Canada has developed tools and resources that support Essential Care Partner programs. This session will show participants how to use the Essential Together Change Package and create an opportunity for them to share experiences and lessons learned.  ",{"type":1342,"attrs":2771},{"level":1344,"textAlign":1487},{"_uid":2773,"title":2774,"ctaLeft":2775,"ctaRight":2779,"component":376,"columnLeft":2780,"columnRight":2818},"42a99a3a-5f42-472d-9982-24195ebf77c2","Staying in Touch With Informal Caregivers During The Pandemic",[2776],{"_uid":2777,"link":2778,"label":2019,"component":1167},"73c90686-0d73-4a1e-81e0-097854e18505",{"id":16,"url":2716,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2716},[],{"type":12,"content":2781},[2782,2789,2795],{"type":15,"attrs":2783,"content":2784},{"textAlign":53},[2785],{"text":2786,"type":350,"marks":2787},"December 8, 2021",[2788],{"type":1438},{"type":1342,"attrs":2790,"content":2791},{"level":2032,"textAlign":53},[2792],{"text":2035,"type":350,"marks":2793},[2794],{"type":1438},{"type":380,"content":2796},[2797,2804,2811],{"type":383,"content":2798},[2799],{"type":15,"attrs":2800,"content":2801},{"textAlign":53},[2802],{"text":2803,"type":350},"Ms. Amélie Boutin, Assistant, Support for elderly autonomy program – home care continuum) ",{"type":383,"content":2805},[2806],{"type":15,"attrs":2807,"content":2808},{"textAlign":53},[2809],{"text":2810,"type":350},"Mr. Joël Bouchard, Senior Advisor, accommodation, harmonization, practice quality, and living environment approach)",{"type":383,"content":2812},[2813],{"type":15,"attrs":2814,"content":2815},{"textAlign":53},[2816],{"text":2817,"type":350},"Ms. Pascale Castonguay, regional coordinator, informal caregiving",{"type":12,"content":2819},[2820],{"type":15,"attrs":2821,"content":2822},{"textAlign":1487},[2823],{"text":2824,"type":350},"The role and importance of informal caregivers as partners in the care and services provided to clients in public residences have continued to evolve over the past decade. However, the arrival of the COVID-19 pandemic has turned everything on its head, forcing the Direction du programme de soutien à l’autonomie des personnes âgées (Support for elderly autonomy program) to reinvent itself and come up with other ways of communicating. During this time of great uncertainty when in-person contact was no longer an option, various initiatives were introduced to maintain these important relationships. This presentation gives an overview of the issues and the solutions identified to overcome them.",{"_uid":2826,"title":2827,"ctaLeft":2828,"ctaRight":2833,"component":376,"columnLeft":2834,"columnRight":2854},"70b1fb26-b9cb-4758-a674-68bc4e21bfcd","Ethical Considerations in the Implementation of Vaccination Requirements for Essential Care Partners and Visitors",[2829],{"_uid":2830,"link":2831,"label":2019,"component":1167},"63d4ce9e-a270-43bf-ab03-4208a4def305",{"id":16,"url":2832,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2832},"https://www.youtube.com/watch?v=njqPrTrbTUI&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=9",[],{"type":12,"content":2835},[2836,2843,2849],{"type":15,"attrs":2837,"content":2838},{"textAlign":53},[2839],{"text":2840,"type":350,"marks":2841},"November 24, 2021",[2842],{"type":1438},{"type":1342,"attrs":2844,"content":2845},{"level":2032,"textAlign":1487},[2846],{"text":2144,"type":350,"marks":2847},[2848],{"type":1438},{"type":15,"attrs":2850,"content":2851},{"textAlign":1487},[2852],{"text":2853,"type":350},"Mike Kekewich, Director of Clinical and Organizational Ethics at The Ottawa Hospital, as well as the Director for the Champlain Centre for Health Care Ethics, and the Champlain Regional MAID Network.",{"type":12,"content":2855},[2856],{"type":15,"attrs":2857,"content":2858},{"textAlign":1487},[2859],{"text":2860,"type":350},"Recent visiting policies to health and care facilities across the countries have shown considerable change in the last few months, with some introducing vaccine mandates for staff, essential care partners and general visitors. Mike will present about the ethics and decisions involved when considering introducing vaccine mandates for essential care partners.",{"_uid":2862,"title":2863,"ctaLeft":2864,"ctaRight":2869,"component":376,"columnLeft":2875,"columnRight":2937},"2f3aa817-d7f0-49ce-9fa3-696ea82f22a9","Canadian Patient Safety Week Webinar",[2865],{"_uid":2866,"link":2867,"label":2019,"component":1167},"ac8f406e-80ab-4244-ba46-626d17a736cf",{"id":16,"url":2868,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2868},"https://www.youtube.com/watch?v=0gjpC_3OLjg",[2870],{"_uid":2871,"link":2872,"label":2874,"component":1167},"a28bef39-2d6e-442e-b520-a2fb6351cc86",{"id":16,"url":2873,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2873},"https://a-ca.storyblok.com/f/850807391887861/df849425ab/20211125-webinar-chatsummary-en.pdf","Questions from the webinar",{"type":12,"content":2876},[2877,2884,2893],{"type":15,"attrs":2878,"content":2879},{"textAlign":53},[2880],{"text":2881,"type":350,"marks":2882},"October 27, 2021",[2883],{"type":1438},{"type":1342,"attrs":2885,"content":2886},{"level":2032,"textAlign":1487},[2887,2891],{"text":2888,"type":350,"marks":2889},"Panel speakers included",[2890],{"type":1438},{"text":2892,"type":350},":",{"type":380,"content":2894},[2895,2902,2909,2916,2923,2930],{"type":383,"content":2896},[2897],{"type":15,"attrs":2898,"content":2899},{"textAlign":53},[2900],{"text":2901,"type":350},"Dr. Amit Arya - Palliative Care Lead at Kensington Health; Lecturer, Department of Family & Community Medicine, University of Toronto; Assistant Clinical Professor, Faculty of Health Sciences, McMaster University",{"type":383,"content":2903},[2904],{"type":15,"attrs":2905,"content":2906},{"textAlign":53},[2907],{"text":2908,"type":350},"Jennifer Baumbusch - Caregiver for her daughter who is medically complex, Associate Professor at the UBC School of Nursing",{"type":383,"content":2910},[2911],{"type":15,"attrs":2912,"content":2913},{"textAlign":53},[2914],{"text":2915,"type":350},"Jannice Kaffer - President and CEO, Hotel Dieu Grace Healthcare",{"type":383,"content":2917},[2918],{"type":15,"attrs":2919,"content":2920},{"textAlign":53},[2921],{"text":2922,"type":350},"Linda Moss – Patient Advocate, Ontario",{"type":383,"content":2924},[2925],{"type":15,"attrs":2926,"content":2927},{"textAlign":53},[2928],{"text":2929,"type":350},"Carol Fancott – Director, Patient Engagement and Partnerships, Healthcare Excellence Canada",{"type":383,"content":2931},[2932],{"type":15,"attrs":2933,"content":2934},{"textAlign":53},[2935],{"text":2936,"type":350},"Maggie Keresteci - Essential Care Partner, Executive Director, Canadian Association for Health Services and Policy Research",{"type":12,"content":2938},[2939],{"type":15,"attrs":2940},{"textAlign":53},{"_uid":2942,"title":2943,"ctaLeft":2944,"ctaRight":2949,"component":376,"columnLeft":2950,"columnRight":3010},"006e8b93-9245-445a-8fae-a1b4f996f4be","Essential Care Partner - Bringing Evidence to Life and Busting Myths through Stories",[2945],{"_uid":2946,"link":2947,"label":2019,"component":1167},"d51cb934-d870-47c8-94dd-f1e1b9524395",{"id":16,"url":2948,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2948},"https://www.youtube.com/watch?v=J7HEqxVIvw0&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=8",[],{"type":12,"content":2951},[2952,2959,2965,2974,2980],{"type":15,"attrs":2953,"content":2954},{"textAlign":53},[2955],{"text":2956,"type":350,"marks":2957},"October 13, 2021",[2958],{"type":1438},{"type":1342,"attrs":2960,"content":2961},{"level":2032,"textAlign":53},[2962],{"text":2731,"type":350,"marks":2963},[2964],{"type":1438},{"type":380,"content":2966},[2967],{"type":383,"content":2968},[2969],{"type":15,"attrs":2970,"content":2971},{"textAlign":53},[2972],{"text":2973,"type":350},"Carol Fancott, Director, Patient Engagement and Partnerships, Healthcare Excellence Canada",{"type":1342,"attrs":2975,"content":2976},{"level":2032,"textAlign":53},[2977],{"text":2035,"type":350,"marks":2978},[2979],{"type":1438},{"type":380,"content":2981},[2982,2989,2996,3003],{"type":383,"content":2983},[2984],{"type":15,"attrs":2985,"content":2986},{"textAlign":53},[2987],{"text":2988,"type":350},"Maggie Keresteci, Caregiver Advocate, Executive Director CAHSPR, PCAG Co-chair",{"type":383,"content":2990},[2991],{"type":15,"attrs":2992,"content":2993},{"textAlign":53},[2994],{"text":2995,"type":350},"Lisa Raffoul, Patient Advocate, Hôtel-Dieu Grace Healthcare, Windsor, PCAG Member",{"type":383,"content":2997},[2998],{"type":15,"attrs":2999,"content":3000},{"textAlign":53},[3001],{"text":3002,"type":350},"Pamela Libralesso, RSSW, Founder, Ontario Families of Group Home Residents, PCAG Member",{"type":383,"content":3004},[3005],{"type":15,"attrs":3006,"content":3007},{"textAlign":53},[3008],{"text":3009,"type":350},"Serena Thompson, Vice President, Sickle Cell Association, Patient Advocate, PCAG Member",{"type":12,"content":3011},[3012],{"type":15,"attrs":3013,"content":3014},{"textAlign":1487},[3015],{"text":3016,"type":350},"This huddle will share stories, bust myths and clarify the facts that show how essential care partners benefit care, experience, safety and outcomes, including during COVID-19. Stories written by members, colleagues and friends of the Essential Together Patient and Caregiver Advisory Group bring evidence to life and demonstrate the vital role essential care partners play in a patient’s care team.",{"_uid":3018,"title":3019,"ctaLeft":3020,"ctaRight":3025,"component":376,"columnLeft":3026,"columnRight":3071},"9e13eb2e-d5d6-41ef-a5b0-e4d6cb745439","Family Presence Policies – The latest evidence and policy guidance",[3021],{"_uid":3022,"link":3023,"label":2019,"component":1167},"e78fc4f6-5b85-4adb-ac0c-a9207078673b",{"id":16,"url":3024,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3024},"https://www.youtube.com/watch?v=1kzjY8csDus&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=8",[],{"type":12,"content":3027},[3028,3035,3041,3050,3056],{"type":15,"attrs":3029,"content":3030},{"textAlign":53},[3031],{"text":3032,"type":350,"marks":3033},"September 23, 2021",[3034],{"type":1438},{"type":1342,"attrs":3036,"content":3037},{"level":2032,"textAlign":53},[3038],{"text":2731,"type":350,"marks":3039},[3040],{"type":1438},{"type":380,"content":3042},[3043],{"type":383,"content":3044},[3045],{"type":15,"attrs":3046,"content":3047},{"textAlign":53},[3048],{"text":3049,"type":350},"Jessie Checkley, Senior Program Lead, Patient Engagement and Partnerships",{"type":1342,"attrs":3051,"content":3052},{"level":2032,"textAlign":53},[3053],{"text":2035,"type":350,"marks":3054},[3055],{"type":1438},{"type":380,"content":3057},[3058,3064],{"type":383,"content":3059},[3060],{"type":15,"attrs":3061,"content":3062},{"textAlign":53},[3063],{"text":2973,"type":350},{"type":383,"content":3065},[3066],{"type":15,"attrs":3067,"content":3068},{"textAlign":53},[3069],{"text":3070,"type":350},"Shoshana Hahn-Goldberg Senior Program Lead ​Representing Healthcare Excellence Canada​ Patient Engagement and Partnerships",{"type":12,"content":3072},[3073,3078],{"type":15,"attrs":3074,"content":3075},{"textAlign":1487},[3076],{"text":3077,"type":350},"This huddle will provide an overview of updated policy guidance and evidence for implementing family presence policies in health and care settings, including during the pandemic.",{"type":15,"attrs":3079,"content":3080},{"textAlign":1487},[3081],{"text":3082,"type":350},"During 2020, policy guidance regarding family presence policies was co-developed with range of people with expertise and COVID-19 related experience, including providers, administrators, patients, families and caregivers. Using the latest evidence about the impact of restrictive policies on patient outcomes, this policy guidance has been updated to reflect the context of the COVID-19 pandemic. This session is particularly relevant for healthcare decision makers and those implementing policy that impacts on essential care partners' access to loved ones in any health and care setting.",{"_uid":3084,"title":3085,"ctaLeft":3086,"ctaRight":3091,"component":376,"columnLeft":3092,"columnRight":3123},"c736a19b-fab5-4718-9d2f-4626b8801a10","Staff training to support family-centred care during COVID-19",[3087],{"_uid":3088,"link":3089,"label":2019,"component":1167},"5fd5c4b2-e671-4e86-941a-108ec95b12cf",{"id":16,"url":3090,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3090},"https://www.youtube.com/watch?v=VbdoPxicKXA",[],{"type":12,"content":3093},[3094,3101,3107],{"type":15,"attrs":3095,"content":3096},{"textAlign":53},[3097],{"text":3098,"type":350,"marks":3099},"June 30, 2021",[3100],{"type":1438},{"type":1342,"attrs":3102,"content":3103},{"level":2032,"textAlign":1487},[3104],{"text":2035,"type":350,"marks":3105},[3106],{"type":1438},{"type":380,"content":3108},[3109,3116],{"type":383,"content":3110},[3111],{"type":15,"attrs":3112,"content":3113},{"textAlign":1487},[3114],{"text":3115,"type":350},"Dr. Jasneet Parmar, Care of the Elderly physician and Associate Professor at the Department of Family Medicine, University of Alberta)",{"type":383,"content":3117},[3118],{"type":15,"attrs":3119,"content":3120},{"textAlign":1487},[3121],{"text":3122,"type":350},"Cecilia Marion, Senior Director of Operations, Addictions, Mental Health and Continuing Care, Covenant Health",{"type":12,"content":3124},[3125,3132],{"type":1342,"attrs":3126,"content":3127},{"level":2032,"textAlign":1487},[3128],{"text":3129,"type":350,"marks":3130},"Key resources",[3131],{"type":1438},{"type":380,"content":3133},[3134],{"type":383,"content":3135},[3136],{"type":15,"attrs":3137,"content":3138},{"textAlign":53},[3139],{"text":3140,"type":350,"marks":3141},"Caregiver Care training programs for staff",[3142],{"type":1393,"attrs":3143},{"href":3144,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.caregivercare.ca/",{"_uid":3146,"title":3147,"ctaLeft":3148,"ctaRight":3153,"component":376,"columnLeft":3154,"columnRight":3185},"2ec2ee9b-2c0f-4e12-9d0f-118df7dc27bf","Caregiver ID – A tool to support the reintegration of essential care partners during the pandemic and beyond",[3149],{"_uid":3150,"link":3151,"label":2019,"component":1167},"2ed5d7a8-ccc0-492e-bef7-c64708342a7d",{"id":16,"url":3152,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3152},"https://www.youtube.com/watch?v=NZTonUVewpM",[],{"type":12,"content":3155},[3156,3163,3169],{"type":15,"attrs":3157,"content":3158},{"textAlign":53},[3159],{"text":3160,"type":350,"marks":3161},"June 9, 2021",[3162],{"type":1438},{"type":1342,"attrs":3164,"content":3165},{"level":2032,"textAlign":53},[3166],{"text":2035,"type":350,"marks":3167},[3168],{"type":1438},{"type":380,"content":3170},[3171,3178],{"type":383,"content":3172},[3173],{"type":15,"attrs":3174,"content":3175},{"textAlign":53},[3176],{"text":3177,"type":350},"Alison Kilbourn, Project Lead, Strategic Partnerships and Innovation, Ontario Caregiver Organization",{"type":383,"content":3179},[3180],{"type":15,"attrs":3181,"content":3182},{"textAlign":53},[3183],{"text":3184,"type":350},"Jennifer Killing, Vice-President - Quality, Research and Strategic Partnerships, peopleCare Communities",{"type":12,"content":3186},[3187,3193],{"type":1342,"attrs":3188,"content":3189},{"level":2032,"textAlign":1487},[3190],{"text":3129,"type":350,"marks":3191},[3192],{"type":1438},{"type":380,"content":3194},[3195,3206],{"type":383,"content":3196},[3197],{"type":15,"attrs":3198,"content":3199},{"textAlign":53},[3200],{"text":3201,"type":350,"marks":3202},"Ontario Caregiver Organization’s Caregivers as Partners e-Learning Suite",[3203],{"type":1393,"attrs":3204},{"href":3205,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://learning.ontariocaregiver.ca/course/index.php?categoryid=3",{"type":383,"content":3207},[3208],{"type":15,"attrs":3209,"content":3210},{"textAlign":53},[3211],{"text":3212,"type":350,"marks":3213},"Planetree’s Person-Centered Guidelines for Preserving Family Presence in Challenging Times",[3214],{"type":1393,"attrs":3215},{"href":3216,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://planetree.org/wp-content/uploads/2020/08/Published-Guidelines-on-Family-Presence-During-a-Pandemic-Final-8.13.20v5.pdf",{"_uid":3218,"title":3219,"ctaLeft":3220,"ctaRight":3225,"component":376,"columnLeft":3226,"columnRight":3264},"cec52ccd-a9dc-4b5d-bb47-66f954f42f47","Family Presence – Mutual Expectations",[3221],{"_uid":3222,"link":3223,"label":2019,"component":1167},"512fbda0-170c-47cd-8d7f-c977ed3c2a9d",{"id":16,"url":3224,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3224},"https://www.youtube.com/watch?v=3eQU01Ca55E&list=PLXppU70IRw-EtNoBGBN3HiWov4nPcl-v_&index=4",[],{"type":12,"content":3227},[3228,3235,3241],{"type":15,"attrs":3229,"content":3230},{"textAlign":53},[3231],{"text":3232,"type":350,"marks":3233},"May 26, 2021",[3234],{"type":1438},{"type":1342,"attrs":3236,"content":3237},{"level":2032,"textAlign":1487},[3238],{"text":2035,"type":350,"marks":3239},[3240],{"type":1438},{"type":380,"content":3242},[3243,3250,3257],{"type":383,"content":3244},[3245],{"type":15,"attrs":3246,"content":3247},{"textAlign":1487},[3248],{"text":3249,"type":350},"Kristin Grunert, Director, Patient and Family Centered Care and Area Engagement",{"type":383,"content":3251},[3252],{"type":15,"attrs":3253,"content":3254},{"textAlign":1487},[3255],{"text":3256,"type":350},"Amber Clarke, Patient and Family Centred Care Specialist",{"type":383,"content":3258},[3259],{"type":15,"attrs":3260,"content":3261},{"textAlign":1487},[3262],{"text":3263,"type":350},"Erin Kell, Patient and Family Centred Care Specialist from the Saskatchewan Health Authority",{"type":12,"content":3265},[3266],{"type":15,"attrs":3267},{"textAlign":53},{"_uid":3269,"title":3270,"ctaLeft":3271,"ctaRight":3276,"component":376,"columnLeft":3277,"columnRight":3308},"6c811a2e-eccd-4ded-b824-887e00409290","Essential Together, moving co-developed policy into practice across Alberta Health Services",[3272],{"_uid":3273,"link":3274,"label":2019,"component":1167},"6ae2fa0c-71c5-41b1-b601-26dcb07a7ce9",{"id":16,"url":3275,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3275},"https://www.youtube.com/watch?v=YPYTSWckdkA",[],{"type":12,"content":3278},[3279,3286,3292],{"type":15,"attrs":3280,"content":3281},{"textAlign":53},[3282],{"text":3283,"type":350,"marks":3284},"May 6, 2021",[3285],{"type":1438},{"type":1342,"attrs":3287,"content":3288},{"level":2032,"textAlign":1487},[3289],{"text":2035,"type":350,"marks":3290},[3291],{"type":1438},{"type":380,"content":3293},[3294,3301],{"type":383,"content":3295},[3296],{"type":15,"attrs":3297,"content":3298},{"textAlign":1487},[3299],{"text":3300,"type":350},"Chris Mayhew, Senior Consultant, Engagement and Patient Experience, Alberta Health Services",{"type":383,"content":3302},[3303],{"type":15,"attrs":3304,"content":3305},{"textAlign":1487},[3306],{"text":3307,"type":350},"Dean Radbourne, Patient and Family Advisor, Alberta Health Services Patient and Family Advisory Group",{"type":12,"content":3309},[3310,3315],{"type":15,"attrs":3311,"content":3312},{"textAlign":1487},[3313],{"text":3314,"type":350},"Alberta Health Services is a province-wide health system. Their COVID-19 task force creates communication and resources to support the entire system, which covers multiple settings and patient groups. Among their tools are co-designed pamphlets that describe the roles of Designated Support Persons.",{"type":380,"content":3316},[3317,3328],{"type":383,"content":3318},[3319],{"type":15,"attrs":3320,"content":3321},{"textAlign":53},[3322],{"text":3323,"type":350,"marks":3324},"Designated Family and Support Persons: Know your role pamphlet",[3325],{"type":1393,"attrs":3326},{"href":3327,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/assets/info/ppih/if-ppih-covid-19-dfsp-know-your-risks-role-responsibilities.pdf",{"type":383,"content":3329},[3330],{"type":15,"attrs":3331,"content":3332},{"textAlign":53},[3333],{"text":3334,"type":350,"marks":3335},"Translated resources",[3336],{"type":1393,"attrs":3337},{"href":3338,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/topics/Page17038.aspx",{"_uid":3340,"title":3341,"ctaLeft":3342,"ctaRight":3347,"component":376,"columnLeft":3348,"columnRight":3368},"0aab7ab3-930d-4979-bbf3-f75ca1d17974","”Mrs Jones, who are your essential care partners?”",[3343],{"_uid":3344,"link":3345,"label":2019,"component":1167},"6218c07b-2e3d-4a5e-a0c5-ec48a1273d65",{"id":16,"url":3346,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3346},"https://www.youtube.com/watch?v=CjMQWtt-UyI",[],{"type":12,"content":3349},[3350,3357,3363],{"type":15,"attrs":3351,"content":3352},{"textAlign":53},[3353],{"text":3354,"type":350,"marks":3355},"April 8, 2021",[3356],{"type":1438},{"type":1342,"attrs":3358,"content":3359},{"level":2032,"textAlign":1487},[3360],{"text":2144,"type":350,"marks":3361},[3362],{"type":1438},{"type":15,"attrs":3364,"content":3365},{"textAlign":1487},[3366],{"text":3367,"type":350},"Lisa Raffoul, Patient Advocate, Hôtel-Dieu Grace Healthcare",{"type":12,"content":3369},[3370,3377],{"type":1342,"attrs":3371,"content":3372},{"level":2032,"textAlign":1487},[3373],{"text":3374,"type":350,"marks":3375},"Key resources (currently English only)",[3376],{"type":1438},{"type":380,"content":3378},[3379,3390,3401,3412,3431],{"type":383,"content":3380},[3381],{"type":15,"attrs":3382,"content":3383},{"textAlign":53},[3384],{"text":3385,"type":350,"marks":3386},"The Coordinated Care Program Evaluation: Designated Care Partner (DCP) Survey",[3387],{"type":1393,"attrs":3388},{"href":3389,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/kognmdpr/the-coordinated-care-program-evaluation-designated-care-partner-survey-final-uae.pdf",{"type":383,"content":3391},[3392],{"type":15,"attrs":3393,"content":3394},{"textAlign":53},[3395],{"text":3396,"type":350,"marks":3397},"The Coordinated Care Program Evaluation: Staff Perspective Survey",[3398],{"type":1393,"attrs":3399},{"href":3400,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/24lmx505/the-coordinated-care-program-evaluation-staff-perspective-survey-final-uae.pdf",{"type":383,"content":3402},[3403],{"type":15,"attrs":3404,"content":3405},{"textAlign":53},[3406],{"text":3407,"type":350,"marks":3408},"The Coordinated Care Program Evaluation: Patient Discharge Survey",[3409],{"type":1393,"attrs":3410},{"href":3411,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/44npqde4/the-coordinated-care-program-evaluation-patient-discharge-survey-final-uae.pdf",{"type":383,"content":3413},[3414],{"type":15,"attrs":3415,"content":3416},{"textAlign":53},[3417,3423,3425],{"text":3418,"type":350,"marks":3419},"The Coordinated Care Program DCP Orientation",[3420],{"type":1393,"attrs":3421},{"href":3422,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/d0giw21i/the-coordinated-care-program-dcp-orientation-final-ua.pdf",{"text":3424,"type":350}," and ",{"text":3426,"type":350,"marks":3427},"DCP Orientation Evaluation Survey",[3428],{"type":1393,"attrs":3429},{"href":3430,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/omejofbj/dcp-orientation-evaluation-survey-final-uae.pdf",{"type":383,"content":3432},[3433],{"type":15,"attrs":3434,"content":3435},{"textAlign":53},[3436],{"text":3437,"type":350,"marks":3438},"Infection Prevention and Control training presentation for DCPs",[3439],{"type":1393,"attrs":3440},{"href":3441,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/urvlzs3k/infection-prevention-and-control-training-presentation-for-dcps-final-ua.pdf",{"_uid":3443,"title":3444,"ctaLeft":3445,"ctaRight":3450,"component":376,"columnLeft":3451,"columnRight":3471},"a4f39cf6-9b37-47a5-a0dd-278793e4597d","Supporting staff in the safe reintegration of essential care partners",[3446],{"_uid":3447,"link":3448,"label":2019,"component":1167},"a955865d-a944-49bd-bdf7-a85cc8141708",{"id":16,"url":3449,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":3449},"https://www.youtube.com/watch?v=WvoMIrCU2H0",[],{"type":12,"content":3452},[3453,3460,3466],{"type":15,"attrs":3454,"content":3455},{"textAlign":53},[3456],{"text":3457,"type":350,"marks":3458},"March 25, 2021",[3459],{"type":1438},{"type":1342,"attrs":3461,"content":3462},{"level":2032,"textAlign":1487},[3463],{"text":2144,"type":350,"marks":3464},[3465],{"type":1438},{"type":15,"attrs":3467,"content":3468},{"textAlign":1487},[3469],{"text":3470,"type":350},"Jennifer Cornell, Director of Long-Term Care, Grey County",{"type":12,"content":3472},[3473,3479],{"type":1342,"attrs":3474,"content":3475},{"level":2032,"textAlign":1487},[3476],{"text":3374,"type":350,"marks":3477},[3478],{"type":1438},{"type":380,"content":3480},[3481,3500,3511,3522],{"type":383,"content":3482},[3483],{"type":15,"attrs":3484,"content":3485},{"textAlign":53},[3486,3492,3494],{"text":3487,"type":350,"marks":3488},"Grey County Designated Care Partner (DCP) Program Package",[3489],{"type":1393,"attrs":3490},{"href":3491,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/ghqhn4f0/grey-county-dcp-program-package-final-ua.pdf",{"text":3493,"type":350}," with ",{"text":3495,"type":350,"marks":3496},"policies and education material",[3497],{"type":1393,"attrs":3498},{"href":3499,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/yqnhd2eu/grey-county-designated-care-partner-dcp-program-policies-and-education-material-final-ua.pdf",{"type":383,"content":3501},[3502],{"type":15,"attrs":3503,"content":3504},{"textAlign":53},[3505],{"text":3506,"type":350,"marks":3507},"Guide to have conversations with staff",[3508],{"type":1393,"attrs":3509},{"href":3510,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/31tdctbe/grey-county-guide-to-having-conversations-with-staff-final-ua.pdf",{"type":383,"content":3512},[3513],{"type":15,"attrs":3514,"content":3515},{"textAlign":53},[3516],{"text":3517,"type":350,"marks":3518},"Types of Visitors Chart",[3519],{"type":1393,"attrs":3520},{"href":3521,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/cj5ngis0/grey-county-types-of-visitors-final-ua.pdf",{"type":383,"content":3523},[3524],{"type":15,"attrs":3525,"content":3526},{"textAlign":53},[3527,3533,3534],{"text":3528,"type":350,"marks":3529},"DCP Badge example",[3530],{"type":1393,"attrs":3531},{"href":3532,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/aw1b0shl/grey-county-dcp-badge-example-final-ua.pdf",{"text":3424,"type":350},{"text":3535,"type":350,"marks":3536},"supporting communication material",[3537],{"type":1393,"attrs":3538},{"href":3539,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/mkll23zk/grey-county-dcp-badge-supporting-communication-material-final-ua.pdf","Essential Together Huddles",{"type":12,"content":3542},[3543,3548,3553],{"type":15,"attrs":3544,"content":3545},{"textAlign":53},[3546],{"text":3547,"type":350},"The COVID-19 pandemic has resulted in blanket visitor restrictions that prohibit essential care partners from accessing loved ones in health and care facilities. Although the restrictive policies were put in place with the best intentions, they bring known risks and unintended harm to patients and families and moral distress to staff. To support organizations to safely welcome back essential care partners, Healthcare Excellence Canada launched Essential Together Huddles.",{"type":15,"attrs":3549,"content":3550},{"textAlign":53},[3551],{"text":3552,"type":350},"Essential Together Huddles:",{"type":380,"content":3554},[3555,3562,3569],{"type":383,"content":3556},[3557],{"type":15,"attrs":3558,"content":3559},{"textAlign":53},[3560],{"text":3561,"type":350},"Connect and bring together those who create, implement or experience family presence policy during the pandemic and beyond.",{"type":383,"content":3563},[3564],{"type":15,"attrs":3565,"content":3566},{"textAlign":53},[3567],{"text":3568,"type":350},"Create an open, safe and supportive space for people to share with and learn from others facing similar challenges.",{"type":383,"content":3570},[3571],{"type":15,"attrs":3572,"content":3573},{"textAlign":53},[3574],{"text":3575,"type":350},"Enable learning across various health and care settings.",{"id":3577,"_uid":3578,"content":3579,"component":367},"bundles","b5c0be41-3eb2-428b-9d74-ff5402f79c54",[3580,3656],{"_uid":3581,"content":3582,"component":1410},"826df11f-6217-4a5c-a84b-d236ce270c66",{"type":12,"content":3583},[3584,3589,3594,3627,3632],{"type":1342,"attrs":3585,"content":3586},{"level":1500,"textAlign":53},[3587],{"text":3588,"type":350},"Essential Together Learning Bundles",{"type":15,"attrs":3590,"content":3591},{"textAlign":53},[3592],{"text":3593,"type":350},"Identifying and Preparing Essential Care Partners (ECPs):",{"type":3595,"attrs":3596,"content":3598},"ordered_list",{"order":3597},1,[3599,3606,3613,3620],{"type":383,"content":3600},[3601],{"type":15,"attrs":3602,"content":3603},{"textAlign":53},[3604],{"text":3605,"type":350},"Develop mutual expectations of responsibilities",{"type":383,"content":3607},[3608],{"type":15,"attrs":3609,"content":3610},{"textAlign":53},[3611],{"text":3612,"type":350},"Establish pre-entry preparation for ECPs",{"type":383,"content":3614},[3615],{"type":15,"attrs":3616,"content":3617},{"textAlign":53},[3618],{"text":3619,"type":350},"Establish staff education to understand roles and safety protocols for ECPs",{"type":383,"content":3621},[3622],{"type":15,"attrs":3623,"content":3624},{"textAlign":53},[3625],{"text":3626,"type":350},"Establish a rapid appeals process",{"type":15,"attrs":3628,"content":3629},{"textAlign":53},[3630],{"text":3631,"type":350},"Supporting ECPs as they enter health and care facilities:",{"type":3595,"attrs":3633,"content":3634},{"order":3597},[3635,3642,3649],{"type":383,"content":3636},[3637],{"type":15,"attrs":3638,"content":3639},{"textAlign":53},[3640],{"text":3641,"type":350},"Establish a clearly communicated screening process",{"type":383,"content":3643},[3644],{"type":15,"attrs":3645,"content":3646},{"textAlign":53},[3647],{"text":3648,"type":350},"Establish caregiver IDs for ECPs",{"type":383,"content":3650},[3651],{"type":15,"attrs":3652,"content":3653},{"textAlign":53},[3654],{"text":3655,"type":350},"Ensure ECPs are informed about existing and updated infection prevention and control protocols",{"_uid":3657,"image":3658,"component":366},"e8594565-858b-427f-84ec-33cf9124d13b",{"id":3659,"alt":3660,"name":16,"focus":16,"title":3660,"source":16,"filename":3661,"copyright":16,"fieldtype":284,"meta_data":3662,"is_external_url":286},114298108726818,"2021 ET Learningbundle","https://a-ca.storyblok.com/f/850807391887861/9dee4780f5/2021-et-learningbundle.png",{},{"id":16,"_uid":3664,"items":3665,"title":4614,"component":1091,"description":4615},"0e51a883-af23-4c71-994e-81f8837a1df1",[3666,3842,4177,4420],{"_uid":3667,"title":3605,"ctaLeft":3668,"ctaRight":3669,"component":376,"columnLeft":3670,"columnRight":3711},"28924e3e-1ac8-49c6-a373-8f9e6fc2c4c7",[],[],{"type":12,"content":3671},[3672,3677,3685,3690,3695],{"type":15,"attrs":3673,"content":3674},{"textAlign":53},[3675],{"text":3676,"type":350},"This section is about supporting health and care facilities to work with patients and patient partners to develop mutual expectations of responsibilities of staff, patients and essential care partners. It is part of the policy guidance to identify and prepare essential care partners.",{"type":15,"attrs":3678,"content":3679},{"textAlign":53},[3680],{"text":3681,"type":350,"marks":3682},"Patients should be encouraged to identify their essential care partners. Once identified, a facility staff person (or people) who is designated as a point person for essential care partners ensures smooth and effective coordination of the essential care partner responsibilities, provides supportive education with information regarding infection prevention and control measures, and offers clear and consistent communication. In addition, the point person could liaise with staff to ensure they are aware of who the essential care partners are, highlight relevant policies and provide guidance in the case of any conflicts. Currently there is often no single source of information for essential care partner policies and practices, causing unnecessary confusion for patients, essential care partners and staff.",[3683],{"type":3684},"italic",{"type":15,"attrs":3686,"content":3687},{"textAlign":53},[3688],{"text":3689,"type":350},"These resources provide examples of clear communication of mutual expectations and processes related to identification of essential care partners, as well as tools that can be used to formalize these expectations. Mutual expectations are often communicated clearly on websites; however, may also be reviewed during staff training and essential care partner orientation. ",{"type":1342,"attrs":3691,"content":3692},{"level":2032,"textAlign":53},[3693],{"text":3694,"type":350},"Goals",{"type":380,"content":3696},[3697,3704],{"type":383,"content":3698},[3699],{"type":15,"attrs":3700,"content":3701},{"textAlign":53},[3702],{"text":3703,"type":350},"Ensure patients understand what an essential care partner is and are welcomed to identify their own essential care partners.",{"type":383,"content":3705},[3706],{"type":15,"attrs":3707,"content":3708},{"textAlign":53},[3709],{"text":3710,"type":350},"Establish process and roles to connect essential care partners with a staff point-person for consistent coordination.",{"type":12,"content":3712},[3713,3719,3728,3749,3758,3774,3783,3803,3812,3821,3826],{"type":1342,"attrs":3714,"content":3715},{"level":2032,"textAlign":53},[3716],{"text":2176,"type":350,"marks":3717},[3718],{"type":1438},{"type":15,"attrs":3720,"content":3721},{"textAlign":53},[3722,3726],{"text":3723,"type":350,"marks":3724},"Alberta Health Services",[3725],{"type":1438},{"text":3727,"type":350},": Alberta Health Services is a province-wide health system. Their COVID-19 task force creates communication and resources to support the entire system, which covers multiple settings and patient groups. Among their tools are co-designed pamphlets that describe the roles of Designated Support Persons.",{"type":380,"content":3729},[3730,3737,3743],{"type":383,"content":3731},[3732],{"type":15,"attrs":3733,"content":3734},{"textAlign":53},[3735],{"text":3736,"type":350},"Watch the Essential Together Huddle recording with an overview of the program via YouTube",{"type":383,"content":3738},[3739],{"type":15,"attrs":3740,"content":3741},{"textAlign":53},[3742],{"text":3323,"type":350},{"type":383,"content":3744},[3745],{"type":15,"attrs":3746,"content":3747},{"textAlign":53},[3748],{"text":3334,"type":350},{"type":15,"attrs":3750,"content":3751},{"textAlign":53},[3752,3756],{"text":3753,"type":350,"marks":3754},"Bruyère",[3755],{"type":1438},{"text":3757,"type":350},": Bruyère is an academic health centre with multiple sites including long-term care facilities in Ottawa, Ontario. Their Designated Carer Program welcomes essential care partners into their facilities and includes a pledge outlining their roles and responsibilities.",{"type":380,"content":3759},[3760,3767],{"type":383,"content":3761},[3762],{"type":15,"attrs":3763,"content":3764},{"textAlign":53},[3765],{"text":3766,"type":350},"Bruyère website",{"type":383,"content":3768},[3769],{"type":15,"attrs":3770,"content":3771},{"textAlign":53},[3772],{"text":3773,"type":350},"Bruyère Designated Care Partners video via YouTube",{"type":15,"attrs":3775,"content":3776},{"textAlign":53},[3777,3781],{"text":3778,"type":350,"marks":3779},"Grey County",[3780],{"type":1438},{"text":3782,"type":350},": Grey County operates three long-term care homes across Ontario. They introduced the Designated Care Partner (DCP) program which allows for the expansion of visitors for residents whose health and overall wellbeing would benefit from a DCP.",{"type":380,"content":3784},[3785,3791,3797],{"type":383,"content":3786},[3787],{"type":15,"attrs":3788,"content":3789},{"textAlign":53},[3790],{"text":3736,"type":350},{"type":383,"content":3792},[3793],{"type":15,"attrs":3794,"content":3795},{"textAlign":53},[3796],{"text":3487,"type":350},{"type":383,"content":3798},[3799],{"type":15,"attrs":3800,"content":3801},{"textAlign":53},[3802],{"text":3517,"type":350},{"type":15,"attrs":3804,"content":3805},{"textAlign":53},[3806,3810],{"text":3807,"type":350,"marks":3808},"Perley & Rideau Veteran's Health Centre",[3809],{"type":1438},{"text":3811,"type":350},": Perley and Rideau Veteran’s Health Centre is a long-term care centre in Ontario. They have developed a program for designated caregivers including a process for designating your essential care partners.",{"type":380,"content":3813},[3814],{"type":383,"content":3815},[3816],{"type":15,"attrs":3817,"content":3818},{"textAlign":53},[3819],{"text":3820,"type":350},"Perley and Rideau Veteran’s Health Centre website",{"type":15,"attrs":3822,"content":3823},{"textAlign":53},[3824],{"text":3825,"type":350},"Nova Scotia Health Authority: Nova Scotia Health Authority has prepared a toolkit and video for essential care partners on what to expect while being with a loved one in their facilities. This includes infection control guidance:",{"type":380,"content":3827},[3828,3835],{"type":383,"content":3829},[3830],{"type":15,"attrs":3831,"content":3832},{"textAlign":53},[3833],{"text":3834,"type":350},"COVID-19 Toolkit – Family/Primary Support Person(s) and Family Caregivers",{"type":383,"content":3836},[3837],{"type":15,"attrs":3838,"content":3839},{"textAlign":53},[3840],{"text":3841,"type":350},"What to Expect for Designated Caregivers in NSH Long Term Care Facilities",{"_uid":3843,"title":3844,"ctaLeft":3845,"ctaRight":3846,"component":376,"columnLeft":3847,"columnRight":3887},"d79c8828-09e7-45de-ac0e-413a3f83fdf5","Establish pre-entry preparation for essential care partners",[],[],{"type":12,"content":3848},[3849,3854,3861,3871,3878],{"type":15,"attrs":3850,"content":3851},{"textAlign":53},[3852],{"text":3853,"type":350},"This section is about supporting health and care facilities to work with patients and patient partners to develop supportive education for essential care partners related to infection control practices. It is part of the policy guidance to identify and prepare essential care partners.",{"type":15,"attrs":3855,"content":3856},{"textAlign":53},[3857],{"text":3858,"type":350,"marks":3859},"Supportive education for essential care partners related to infection control practices includes the provision and use of personal protective equipment when necessary, hand hygiene and organization/unit-specific protocols and processes. This education needs to be flexible and respond to the differing levels of health literacy, cultural and language needs of caregivers as well as differing risk profiles of patients. It should be offered in various formats and at various times/frequency. An effective education program will reduce fear for both staff and essential care partners and provide a balanced approach for the safe re-entry of essential care partners.",[3860],{"type":3684},{"type":15,"attrs":3862,"content":3863},{"textAlign":1487},[3864,3866],{"text":3865,"type":350},"These resources provide examples of training programs and materials for essential care partners to learn about personal protective equipment and infection prevention and control protocols as well as the specific ",{"text":3867,"type":350,"marks":3868},"organizational procedures. Some organizations provide in person training to essential care partners and others provide links to online training videos. Organizations may consider providing access to staff training modules on the use of PPE and IPAC protocols, where the completion of training can be tracked. It may be helpful to provide short refresher videos at each visit and training materials in a variety of formats.",[3869],{"type":1293,"attrs":3870},{"color":16},{"type":1342,"attrs":3872,"content":3873},{"level":2032,"textAlign":1487},[3874],{"text":3694,"type":350,"marks":3875},[3876],{"type":1293,"attrs":3877},{"color":16},{"type":380,"content":3879},[3880],{"type":383,"content":3881},[3882],{"type":15,"attrs":3883,"content":3884},{"textAlign":53},[3885],{"text":3886,"type":350},"Ensure consistent and ongoing information and education for essential care partners regarding safety protocols required for entry.",{"type":12,"content":3888},[3889,3895,3903,3908,3933,3940,3945,3958,3967,3972,4063,4070,4075,4088,4095,4100,4113,4120,4125,4141,4148,4153],{"type":1342,"attrs":3890,"content":3891},{"level":2032,"textAlign":53},[3892],{"text":2176,"type":350,"marks":3893},[3894],{"type":1438},{"type":15,"attrs":3896,"content":3897},{"textAlign":1487},[3898],{"text":3723,"type":350,"marks":3899},[3900,3902],{"type":1293,"attrs":3901},{"color":16},{"type":1438},{"type":15,"attrs":3904,"content":3905},{"textAlign":1487},[3906],{"text":3907,"type":350},"Alberta Health Services is a province-wide health system with a Designated Support Persons program. Their COVID-19 task force creates communication and resources to support the entire system, which covers multiple settings and patient groups. They have co-created material to ensure Designated Support People understand their risks when entering health and care facilities during the pandemic.",{"type":380,"content":3909},[3910,3921],{"type":383,"content":3911},[3912],{"type":15,"attrs":3913,"content":3914},{"textAlign":53},[3915],{"text":3736,"type":350,"marks":3916},[3917,3919],{"type":1393,"attrs":3918},{"href":3275,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":3920},{"color":16},{"type":383,"content":3922},[3923],{"type":15,"attrs":3924,"content":3925},{"textAlign":53},[3926],{"text":3927,"type":350,"marks":3928},"Know Your Risk During COVID-19 (For Designated Support Persons)",[3929,3931],{"type":1393,"attrs":3930},{"href":3327,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":3932},{"color":16},{"type":15,"attrs":3934,"content":3935},{"textAlign":1487},[3936],{"text":3937,"type":350,"marks":3938},"Centre intégré de santé et de services sociaux de Laval (CISSS de Laval)",[3939],{"type":1438},{"type":15,"attrs":3941,"content":3942},{"textAlign":1487},[3943],{"text":3944,"type":350},"The CISSS de Laval has established procedures for its long-term care homes (CHSLDs) to admit caregivers who had been regularly providing support to meet a loved one’s needs with safety measures in place that comply with all infection prevention and control directives. The CISSS de Laval web page for caregivers includes a training video.",{"type":380,"content":3946},[3947],{"type":383,"content":3948},[3949],{"type":15,"attrs":3950,"content":3951},{"textAlign":53},[3952],{"text":3953,"type":350,"marks":3954},"CISSS de Laval caregiver training video (in French)",[3955],{"type":1393,"attrs":3956},{"href":3957,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"http://www.lavalensante.com/en/covid19/caregivers/#c17542",{"type":15,"attrs":3959,"content":3960},{"textAlign":1487},[3961],{"text":3962,"type":350,"marks":3963},"Hôtel-Dieu Grace Healthcare",[3964,3966],{"type":1293,"attrs":3965},{"color":16},{"type":1438},{"type":15,"attrs":3968,"content":3969},{"textAlign":1487},[3970],{"text":3971,"type":350},"Hôtel-Dieu Grace Healthcare’s Coordinated Care Program enables Designated Care Partners (DCP) to provide specific aspects of the care plan as agreed by the patient and care team in a carefully planned and coordinated approach.",{"type":380,"content":3973},[3974,4002,4016,4031,4056],{"type":383,"content":3975},[3976],{"type":15,"attrs":3977,"content":3978},{"textAlign":53},[3979,3985,3990,3998],{"text":3736,"type":350,"marks":3980},[3981,3983],{"type":1393,"attrs":3982},{"href":3346,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":3984},{"color":16},{"text":3986,"type":350,"marks":3987}," and view the ",[3988],{"type":1293,"attrs":3989},{"color":16},{"text":3991,"type":350,"marks":3992},"presentation slides",[3993,3996],{"type":1393,"attrs":3994},{"href":3995,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.healthcareexcellence.ca/media/i5tj0din/2021-03-25_eseential-together-huddle-2-final-ua.pdf",{"type":1293,"attrs":3997},{"color":16},{"text":2195,"type":350,"marks":3999},[4000],{"type":1293,"attrs":4001},{"color":16},{"type":383,"content":4003},[4004],{"type":15,"attrs":4005,"content":4006},{"textAlign":53},[4007,4014],{"text":4008,"type":350,"marks":4009},"The Coordinated Care Program Evaluation: DCP Survey",[4010,4012],{"type":1393,"attrs":4011},{"href":3389,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":4013},{"color":16},{"text":4015,"type":350}," (English only)",{"type":383,"content":4017},[4018],{"type":15,"attrs":4019,"content":4020},{"textAlign":53},[4021,4027],{"text":3407,"type":350,"marks":4022},[4023,4025],{"type":1393,"attrs":4024},{"href":3411,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":4026},{"color":16},{"text":4015,"type":350,"marks":4028},[4029],{"type":1293,"attrs":4030},{"color":16},{"type":383,"content":4032},[4033],{"type":15,"attrs":4034,"content":4035},{"textAlign":53},[4036,4042,4046,4052],{"text":3418,"type":350,"marks":4037},[4038,4040],{"type":1393,"attrs":4039},{"href":3430,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":4041},{"color":16},{"text":3424,"type":350,"marks":4043},[4044],{"type":1293,"attrs":4045},{"color":16},{"text":3426,"type":350,"marks":4047},[4048,4050],{"type":1393,"attrs":4049},{"href":3430,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":4051},{"color":16},{"text":4015,"type":350,"marks":4053},[4054],{"type":1293,"attrs":4055},{"color":16},{"type":383,"content":4057},[4058],{"type":15,"attrs":4059,"content":4060},{"textAlign":53},[4061],{"text":4062,"type":350},"Infection Prevention and Control training presentation for DCPs (English only)",{"type":15,"attrs":4064,"content":4065},{"textAlign":53},[4066],{"text":4067,"type":350,"marks":4068},"McGill University Health Centre",[4069],{"type":1438},{"type":15,"attrs":4071,"content":4072},{"textAlign":1487},[4073],{"text":4074,"type":350},"The McGill University Health Centre in Montreal, Quebec has prepared a short video that reviews infection prevention and control measures that essential care partners watch at their first visit.",{"type":380,"content":4076},[4077],{"type":383,"content":4078},[4079],{"type":15,"attrs":4080,"content":4081},{"textAlign":53},[4082],{"text":4083,"type":350,"marks":4084},"View training video via YouTube",[4085],{"type":1393,"attrs":4086},{"href":4087,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.youtube.com/watch?v=EOcK0tmt_Ys&feature=youtu.be",{"type":15,"attrs":4089,"content":4090},{"textAlign":1487},[4091],{"text":4092,"type":350,"marks":4093},"McMaster University",[4094],{"type":1438},{"type":15,"attrs":4096,"content":4097},{"textAlign":1487},[4098],{"text":4099,"type":350},"McMaster University Continuing Education has developed a short online course called Infection Prevention and Control for Caregivers and Families. The course is free and self-paced, meaning that you can complete it on your own time. It takes approximately five to six hours to complete all the course elements. If you are successful on the quizzes in the course, there is a printable certificate provided",{"type":380,"content":4101},[4102],{"type":383,"content":4103},[4104],{"type":15,"attrs":4105,"content":4106},{"textAlign":53},[4107],{"text":4108,"type":350,"marks":4109},"McMaster Infection Prevention and Control for Caregivers and Families course",[4110],{"type":1393,"attrs":4111},{"href":4112,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://mcmastercce.ca/infection-prevention-and-control",{"type":15,"attrs":4114,"content":4115},{"textAlign":1487},[4116],{"text":4117,"type":350,"marks":4118},"SafeCare BC",[4119],{"type":1438},{"type":15,"attrs":4121,"content":4122},{"textAlign":1487},[4123],{"text":4124,"type":350},"SafeCare BC is a not for profit organization aimed at creating supports for those working in continuing care in British Columbia. Their online learning space includes a free course for essential care partners called COVID-19 Social Visitation Essentials and includes on COVID-19 and how to stay safe while in healthcare facilities.",{"type":380,"content":4126},[4127],{"type":383,"content":4128},[4129],{"type":15,"attrs":4130,"content":4131},{"textAlign":53},[4132,4140],{"text":4133,"type":350,"marks":4134},"Online training modules",[4135,4138],{"type":1393,"attrs":4136},{"href":4137,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://safecarebc.ca/training/elearning/#/public-dashboard",{"type":1293,"attrs":4139},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":4142,"content":4143},{"textAlign":1487},[4144],{"text":4145,"type":350,"marks":4146},"The Ottawa Hospital",[4147],{"type":1438},{"type":15,"attrs":4149,"content":4150},{"textAlign":1487},[4151],{"text":4152,"type":350},"The Ottawa Hospital is a learning and research hospital in Ontario and affiliated with the University of Ottawa. The Ottawa Hospital has created online training materials for essential care partners.",{"type":380,"content":4154},[4155,4166],{"type":383,"content":4156},[4157],{"type":15,"attrs":4158,"content":4159},{"textAlign":53},[4160],{"text":4161,"type":350,"marks":4162},"The Ottawa Hospital Essential Care Partner webpage",[4163],{"type":1393,"attrs":4164},{"href":4165,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.ottawahospital.on.ca/en/patients-visitors/essential-care-partners/",{"type":383,"content":4167},[4168],{"type":15,"attrs":4169,"content":4170},{"textAlign":53},[4171],{"text":4172,"type":350,"marks":4173},"The Ottawa Hospital: Essential Care Partner Education",[4174],{"type":1393,"attrs":4175},{"href":4176,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://sway.office.com/vVL8bim8Nsvnb1ew?ref=email",{"_uid":4178,"title":4179,"ctaLeft":4180,"ctaRight":4181,"component":376,"columnLeft":4182,"columnRight":4214},"5a08baae-83e4-415a-802a-38c4d8fb16d2","Establish staff education to understand roles and safety protocols for essential care partners",[],[],{"type":12,"content":4183},[4184,4189,4196,4201,4205],{"type":15,"attrs":4185,"content":4186},{"textAlign":53},[4187],{"text":4188,"type":350},"This section is about supporting health and care facilities to work with patients and patient partners to establish staff education to understand roles and safety protocols for essential care partners. It is part of the policy guidance to identify and prepare essential care partners.",{"type":15,"attrs":4190,"content":4191},{"textAlign":53},[4192],{"text":4193,"type":350,"marks":4194},"There was and is a great deal of anxiety among healthcare providers and staff, and in some cases, patients and caregivers, about contracting COVID-19. There are concerns that additional individuals in healthcare facilities may increase sources of infection. In line with fostering an organizational philosophy that embraces principles of patient- and family-centred and partnered care, it is important for leaders and staff to continue to recognize the widely accepted role and benefits of caregiver presence and welcome their physical presence as essential care partners. Staff concerns or fears may be alleviated through appropriate education and communication strategies to ensure that essential care partners are properly and methodically identified, screened, educated in facility specific COVID-19 safety protocols.",[4195],{"type":3684},{"type":15,"attrs":4197,"content":4198},{"textAlign":53},[4199],{"text":4200,"type":350},"These resources provide examples of training and education available to help staff to implement essential care partner policies. Generally, essential care partner reintegration is reviewed with staff during huddles and the importance of the role of essential care partners is reinforced through stories shared on the intranet or by having patients and families share stories at town halls. Other supports for staff can include posters and conversation guides. Although not specific to COVID-19, general training related to patient- and family-partnered care is also helpful.",{"type":1342,"attrs":4202,"content":4203},{"level":2032,"textAlign":53},[4204],{"text":3694,"type":350},{"type":380,"content":4206},[4207],{"type":383,"content":4208},[4209],{"type":15,"attrs":4210,"content":4211},{"textAlign":53},[4212],{"text":4213,"type":350},"Ensure there is education and clear communication for staff regarding the role and value of essential care partners and their safe re-entry.",{"type":12,"content":4215},[4216,4222,4231,4236,4251,4257,4262,4300,4306,4311,4332,4339,4344,4359,4366,4371,4384,4391,4396],{"type":1342,"attrs":4217,"content":4218},{"level":2032,"textAlign":1487},[4219],{"text":2176,"type":350,"marks":4220},[4221],{"type":1438},{"type":15,"attrs":4223,"content":4224},{"textAlign":1487},[4225],{"text":4226,"type":350,"marks":4227},"Department of Family Medicine - University of Alberta Faculty of Medicine and Dentistry",[4228,4230],{"type":1293,"attrs":4229},{"color":16},{"type":1438},{"type":15,"attrs":4232,"content":4233},{"textAlign":1487},[4234],{"text":4235,"type":350},"Caregiver Centered Care is a Program of Applied Research & Innovation in Health Services Delivery in Family Caregiving. This work is funded by Centre for Aging and Brain Health Innovation’s Spark Program. There are two training programs available: A foundational course and one specific to supporting caregivers during COVID-19. Certificates for competition are provided.",{"type":380,"content":4237},[4238],{"type":383,"content":4239},[4240],{"type":15,"attrs":4241,"content":4242},{"textAlign":53},[4243,4250],{"text":4244,"type":350,"marks":4245},"Caregiver Care Online training course",[4246,4248],{"type":1393,"attrs":4247},{"href":3144,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":1293,"attrs":4249},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":4252,"content":4253},{"textAlign":1487},[4254],{"text":3778,"type":350,"marks":4255},[4256],{"type":1438},{"type":15,"attrs":4258,"content":4259},{"textAlign":1487},[4260],{"text":4261,"type":350},"Grey County operates three long-term care homes across Ontario. They introduced the Designated Care Partner (DCP) program which allows for the expansion of visitors for residents whose health and overall wellbeing would benefit from a DCP.",{"type":380,"content":4263},[4264,4273,4290],{"type":383,"content":4265},[4266],{"type":15,"attrs":4267,"content":4268},{"textAlign":53},[4269],{"text":3736,"type":350,"marks":4270},[4271],{"type":1393,"attrs":4272},{"href":3449,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":383,"content":4274},[4275],{"type":15,"attrs":4276,"content":4277},{"textAlign":53},[4278,4283,4285],{"text":4279,"type":350,"marks":4280},"Grey County DCP Program Package",[4281],{"type":1393,"attrs":4282},{"href":3491,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"text":4284,"type":350}," with policies and ",{"text":4286,"type":350,"marks":4287},"education material (English only)",[4288],{"type":1393,"attrs":4289},{"href":3499,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":383,"content":4291},[4292],{"type":15,"attrs":4293,"content":4294},{"textAlign":53},[4295],{"text":4296,"type":350,"marks":4297},"Guide to have conversations with staff (English only)",[4298],{"type":1393,"attrs":4299},{"href":3510,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":15,"attrs":4301,"content":4302},{"textAlign":1487},[4303],{"text":3962,"type":350,"marks":4304},[4305],{"type":1438},{"type":15,"attrs":4307,"content":4308},{"textAlign":1487},[4309],{"text":4310,"type":350},"Hôtel-Dieu Grace Healthcare’s Coordinated Care Program enables Designated Care Partners to provide specific aspects of the care plan as agreed by the patient and care team in a carefully planned and coordinated approach.",{"type":380,"content":4312},[4313,4322],{"type":383,"content":4314},[4315],{"type":15,"attrs":4316,"content":4317},{"textAlign":53},[4318],{"text":3736,"type":350,"marks":4319},[4320],{"type":1393,"attrs":4321},{"href":3346,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":383,"content":4323},[4324],{"type":15,"attrs":4325,"content":4326},{"textAlign":53},[4327,4331],{"text":3396,"type":350,"marks":4328},[4329],{"type":1393,"attrs":4330},{"href":3400,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"text":4015,"type":350},{"type":15,"attrs":4333,"content":4334},{"textAlign":1487},[4335],{"text":4336,"type":350,"marks":4337},"L'Appui",[4338],{"type":1438},{"type":15,"attrs":4340,"content":4341},{"textAlign":1487},[4342],{"text":4343,"type":350},"L'Appui is an organization representing and supporting caregivers in Quebec. They have prepared a video that highlights the importance of essential care partners.",{"type":380,"content":4345},[4346],{"type":383,"content":4347},[4348],{"type":15,"attrs":4349,"content":4350},{"textAlign":53},[4351,4357],{"text":4352,"type":350,"marks":4353},"View L'Appui video via YouTube",[4354],{"type":1393,"attrs":4355},{"href":4356,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.youtube.com/watch?app=desktop&v=-nbNpSl0Cjw&feature=emb_logo",{"text":4358,"type":350}," (only available in French)",{"type":15,"attrs":4360,"content":4361},{"textAlign":1487},[4362],{"text":4363,"type":350,"marks":4364},"Ontario Caregiver Organization",[4365],{"type":1438},{"type":15,"attrs":4367,"content":4368},{"textAlign":1487},[4369],{"text":4370,"type":350},"The Ontario Caregiver Organization (OCO) supports caregivers across Ontario. They have developed several training modules for healthcare providers looking to support caregivers as partners in care.",{"type":380,"content":4372},[4373],{"type":383,"content":4374},[4375],{"type":15,"attrs":4376,"content":4377},{"textAlign":53},[4378],{"text":4379,"type":350,"marks":4380},"OCO Learning Library",[4381],{"type":1393,"attrs":4382},{"href":4383,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://learning.ontariocaregiver.ca/",{"type":15,"attrs":4385,"content":4386},{"textAlign":1487},[4387],{"text":4388,"type":350,"marks":4389},"Saskatchewan Health Authority",[4390],{"type":1438},{"type":15,"attrs":4392,"content":4393},{"textAlign":1487},[4394],{"text":4395,"type":350},"The Saskatchewan Health Authority supports health organizations across Saskatchewan. Their Family Presence Expert Panel and support team have created many resources and supports for staff, so they can successfully support essential care partners",{"type":380,"content":4397},[4398,4409],{"type":383,"content":4399},[4400],{"type":15,"attrs":4401,"content":4402},{"textAlign":53},[4403],{"text":4404,"type":350,"marks":4405},"Policy Directive: Family Presence during a Pandemic",[4406],{"type":1393,"attrs":4407},{"href":4408,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://documentfinder.saskhealthauthority.ca/en/permalink/policies607",{"type":383,"content":4410},[4411],{"type":15,"attrs":4412,"content":4413},{"textAlign":53},[4414],{"text":4415,"type":350,"marks":4416},"FAQs",[4417],{"type":1393,"attrs":4418},{"href":4419,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.saskhealthauthority.ca/sites/default/files/2021-08/FAQs-Family-Presence-Step3.pdf",{"_uid":4421,"title":3626,"ctaLeft":4422,"ctaRight":4423,"component":376,"columnLeft":4424,"columnRight":4456},"41f35fd8-c62d-41b7-925c-dbf7edafc9ba",[],[],{"type":12,"content":4425},[4426,4431,4438,4443,4447],{"type":15,"attrs":4427,"content":4428},{"textAlign":53},[4429],{"text":4430,"type":350},"This section is about supporting organizations to work with patients and patient partners to establish a rapid and transparent appeals process. It is part of the policy guidance to identify and prepare essential care partners.",{"type":15,"attrs":4432,"content":4433},{"textAlign":53},[4434],{"text":4435,"type":350,"marks":4436},"Health and care facilities should ensure patients and essential care partners have access to a transparent and timely appeal or dispute resolution process to resolve disagreements about essential care partner access. This process needs to allow for regional flexibility based on risk. The appeals process should be lean and publicly available so caregivers can understand the decisions related to access. A clear and transparent process will help reduce potential conflicts and avoid putting essential care partners or staff in untenable positions.",[4437],{"type":3684},{"type":15,"attrs":4439,"content":4440},{"textAlign":53},[4441],{"text":4442,"type":350},"These resources provide examples of clear communication and execution of rapid appeals processes. Predominantly, these are initiated by the patient and family who want an essential care partner to support them, but can also be initiated by the organization, if they feel an essential care partner is not following agreed protocols.",{"type":1342,"attrs":4444,"content":4445},{"level":2032,"textAlign":53},[4446],{"text":3694,"type":350},{"type":380,"content":4448},[4449],{"type":383,"content":4450},[4451],{"type":15,"attrs":4452,"content":4453},{"textAlign":53},[4454],{"text":4455,"type":350},"Communicate a clear and transparent appeals process to patients and essential care partners so concerns can be quickly raised and addressed.",{"type":12,"content":4457},[4458,4465,4478,4485,4490,4503,4510,4523,4536,4543,4548,4561,4567,4572,4585,4592,4602],{"type":1342,"attrs":4459,"content":4460},{"level":2032,"textAlign":1487},[4461],{"text":4462,"type":350,"marks":4463},"Current resources",[4464],{"type":1438},{"type":15,"attrs":4466,"content":4467},{"textAlign":1487},[4468,4470,4476],{"text":4469,"type":350},"The tools and resources are open source, which means you can use and adapt them to fit your local context. We will continue to add to these learning bundles. If you would like to be notified when we have new material, ",{"text":4471,"type":350,"marks":4472},"please let us know",[4473],{"type":1393,"attrs":4474},{"href":4475,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://forms.office.com/Pages/ResponsePage.aspx?id=uGhBDEfJdkiT0nnUcmqtgNswF8UeFL1AnBg0z67SpklUQk0yS0YyUVZHUUFCUzhWM0FXTkxYVERSSi4u",{"text":4477,"type":350},".",{"type":15,"attrs":4479,"content":4480},{"textAlign":1487},[4481],{"text":4482,"type":350,"marks":4483},"Baycrest",[4484],{"type":1438},{"type":15,"attrs":4486,"content":4487},{"textAlign":1487},[4488],{"text":4489,"type":350},"Baycrest is a hospital and long-term care facility for older adults in Toronto, Ontario. Their detailed appeals process is explained on their website.",{"type":380,"content":4491},[4492],{"type":383,"content":4493},[4494],{"type":15,"attrs":4495,"content":4496},{"textAlign":53},[4497],{"text":4498,"type":350,"marks":4499},"Baycrest COVID-19 Information",[4500],{"type":1393,"attrs":4501},{"href":4502,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.baycrest.org/Baycrest/Coming-to-Baycrest/Patient-Visitor-Safety/COVID-19-Information#appeals",{"type":15,"attrs":4504,"content":4505},{"textAlign":1487},[4506],{"text":4507,"type":350,"marks":4508},"Fraser Health",[4509],{"type":1438},{"type":15,"attrs":4511,"content":4512},{"textAlign":1487},[4513,4515,4521],{"text":4514,"type":350},"Fraser Health delivers hospital and community-based care from Burnaby to Fraser Canyon in British Columbia. Their ",{"text":4516,"type":350,"marks":4517},"website",[4518],{"type":1393,"attrs":4519},{"href":4520,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.fraserhealth.ca/health-topics-a-to-z/coronavirus/accessing-fraser-health-services/visitor-guidelines#.YLp5l_lKiUk",{"text":4522,"type":350}," includes the process of what to do if patients or essential care partners have any questions or concerns.",{"type":380,"content":4524},[4525],{"type":383,"content":4526},[4527],{"type":15,"attrs":4528,"content":4529},{"textAlign":53},[4530],{"text":4531,"type":350,"marks":4532},"Fraser Health Website",[4533],{"type":1393,"attrs":4534},{"href":4535,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.fraserhealth.ca/health-topics-a-to-z/coronavirus/accessing-fraser-health-services/visitor-guidelines#.YNDI7fKSmUm",{"type":15,"attrs":4537,"content":4538},{"textAlign":1487},[4539],{"text":4540,"type":350,"marks":4541},"Northwest Territories Health and Social Services Authority",[4542],{"type":1438},{"type":15,"attrs":4544,"content":4545},{"textAlign":1487},[4546],{"text":4547,"type":350},"The Northwest Territories Health and Social Services Authority designs and delivers health and social services across the territory. Their webpage for visitors includes a clear process and submission for requesting visitor exemptions.",{"type":380,"content":4549},[4550],{"type":383,"content":4551},[4552],{"type":15,"attrs":4553,"content":4554},{"textAlign":53},[4555],{"text":4556,"type":350,"marks":4557},"Northwest Territories Health and Social Services Authority website",[4558],{"type":1393,"attrs":4559},{"href":4560,"uuid":53,"anchor":53,"custom":53,"target":53,"linktype":1398},"https://www.nthssa.ca/en/services/coronavirus-disease-covid-19-updates/visitor-restrictions-and-processes-during-covid-19",{"type":15,"attrs":4562,"content":4563},{"textAlign":1487},[4564],{"text":4388,"type":350,"marks":4565},[4566],{"type":1438},{"type":15,"attrs":4568,"content":4569},{"textAlign":1487},[4570],{"text":4571,"type":350},"The Saskatchewan Health Authority supports health organizations across Saskatchewan. Their appeals process is run through quality of care coordinators and is supported by a newly created family presence support team.",{"type":380,"content":4573},[4574],{"type":383,"content":4575},[4576],{"type":15,"attrs":4577,"content":4578},{"textAlign":53},[4579],{"text":4580,"type":350,"marks":4581},"Family Presence during COVID-19 – FAQs",[4582],{"type":1393,"attrs":4583},{"href":4584,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.saskhealthauthority.ca/our-organization/quality-care-patient-safety/patient-family-centred-care/family-presence-and-visitation-sha-facilities/family-presence-frequently-asked-questions",{"type":15,"attrs":4586,"content":4587},{"textAlign":1487},[4588],{"text":4589,"type":350,"marks":4590},"Sinai Health",[4591],{"type":1438},{"type":15,"attrs":4593,"content":4594},{"textAlign":1487},[4595,4600],{"text":4589,"type":350,"marks":4596},[4597],{"type":1393,"attrs":4598},{"href":4599,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.sinaihealth.ca/covid19/support-for-visitors/",{"text":4601,"type":350}," is a multi-site academic health science centre in Toronto, Ontario. Their rapid appeals process at the hospital is run through their patient relations team and responds to appeals within 48 hours.",{"type":380,"content":4603},[4604],{"type":383,"content":4605},[4606],{"type":15,"attrs":4607,"content":4608},{"textAlign":53},[4609],{"text":4610,"type":350,"marks":4611},"Sinai Health website",[4612],{"type":1393,"attrs":4613},{"href":4599,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"Learning Bundles: Identify and Prepare Essential Care Partners",{"type":12,"content":4616},[4617,4622],{"type":15,"attrs":4618,"content":4619},{"textAlign":53},[4620],{"text":4621,"type":350},"As part of Essential Together and to support organizations to implement policy guidance that welcomes essential care partners into health and care facilities, we have curated learning bundles. These learning bundles centralize tools and resources from organizations across the country that support the safe reintegration of essential care partners.",{"type":15,"attrs":4623,"content":4624},{"textAlign":53},[4625],{"text":4626,"type":350},"These tools and resources follow the respective Policy Guidance for the Reintegration of Caregivers as Essential Care Partners elements to help organizations identify and prepare essential care partners as they enter health and care facilities.",{"id":16,"_uid":4628,"items":4629,"title":5175,"component":1091,"description":5176},"98282f8c-ca8f-443e-bf6c-2b2aa8c0b74c",[4630,4829,4998],{"_uid":4631,"title":3641,"ctaLeft":4632,"ctaRight":4633,"component":376,"columnLeft":4634,"columnRight":4687},"d027dc0f-3d10-4024-92aa-b847faeef26b",[],[],{"type":12,"content":4635},[4636,4641,4648,4655,4660,4664],{"type":15,"attrs":4637,"content":4638},{"textAlign":53},[4639],{"text":4640,"type":350},"This section is about supporting organizations to work with patients and patient partners to establish clearly communicated screening processes. It’s part of the policy guidance to support essential care partners as they enter health and care facilities.",{"type":15,"attrs":4642,"content":4643},{"textAlign":53},[4644],{"text":4645,"type":350,"marks":4646},"It is paramount to reduce vectors of transmission when entering an environment with medically vulnerable people, especially during a pandemic. Screening processes ensure everyone – including healthcare providers, administrators, staff and essential care partners – entering a healthcare facility is symptom free. Contact information needs to be collected for tracing purposes as per public health guidelines.",[4647],{"type":3684},{"type":15,"attrs":4649,"content":4650},{"textAlign":53},[4651],{"text":4652,"type":350,"marks":4653},"There should also be clarity in the different ways screening may be done, such as self-screening prior to arriving at the facility and/or in person at the time of entry. Consistency is important so screeners at the facility are methodical with everyone entering. Screening provides an opportunity for essential care partners to identify themselves, which in some cases can be with the patient as they are enter the facility.",[4654],{"type":3684},{"type":15,"attrs":4656,"content":4657},{"textAlign":53},[4658],{"text":4659,"type":350},"These resources provide examples of various methods and tools for screening essential care partners.",{"type":1342,"attrs":4661,"content":4662},{"level":2032,"textAlign":53},[4663],{"text":3694,"type":350},{"type":380,"content":4665},[4666,4673,4680],{"type":383,"content":4667},[4668],{"type":15,"attrs":4669,"content":4670},{"textAlign":53},[4671],{"text":4672,"type":350},"Implement a consistent screening process with relevant, evidence-informed protocols and questions.",{"type":383,"content":4674},[4675],{"type":15,"attrs":4676,"content":4677},{"textAlign":53},[4678],{"text":4679,"type":350},"Ensure clear communication regarding what is expected at screening.",{"type":383,"content":4681},[4682],{"type":15,"attrs":4683,"content":4684},{"textAlign":53},[4685],{"text":4686,"type":350},"Create an opportunity for different methods of pre-entry screening (for example online in advance) and provide information on expected safety protocols.",{"type":12,"content":4688},[4689,4695,4701,4706,4720,4727,4732,4744,4751,4756,4780,4786,4791,4804,4811,4816],{"type":1342,"attrs":4690,"content":4691},{"level":2032,"textAlign":1487},[4692],{"text":2176,"type":350,"marks":4693},[4694],{"type":1438},{"type":15,"attrs":4696,"content":4697},{"textAlign":1487},[4698],{"text":3723,"type":350,"marks":4699},[4700],{"type":1438},{"type":15,"attrs":4702,"content":4703},{"textAlign":1487},[4704],{"text":4705,"type":350},"Alberta Health Services is a province-wide health system. Their COVID-19 task force creates communication and resources to support the entire system, which covers multiple settings and patient groups. Among their tools is a communication friendly screening tool.",{"type":380,"content":4707},[4708],{"type":383,"content":4709},[4710],{"type":15,"attrs":4711,"content":4712},{"textAlign":1487},[4713],{"text":4714,"type":350,"marks":4715},"COVID-19 communication-friendly screening tool",[4716],{"type":1393,"attrs":4717},{"href":4718,"uuid":53,"anchor":53,"custom":4719,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/assets/info/ppih/if-ppih-covid-19-communication-friendly-covid-19-screening-tool.pdf",{},{"type":15,"attrs":4721,"content":4722},{"textAlign":1487},[4723],{"text":4724,"type":350,"marks":4725},"CISSS de la Montérégie-Ouest",[4726],{"type":1438},{"type":15,"attrs":4728,"content":4729},{"textAlign":1487},[4730],{"text":4731,"type":350},"CISSS de la Montérégie-Ouest’s website includes information for individuals in the care of intermediate and family-type resources (IR-FTRs), and residents of private seniors’ residences (PSRs). Among other resources are tools and guidelines for staff at the facility entrances and screening logs.",{"type":380,"content":4733},[4734],{"type":383,"content":4735},[4736],{"type":15,"attrs":4737,"content":4738},{"textAlign":53},[4739],{"text":4724,"type":350,"marks":4740},[4741],{"type":1393,"attrs":4742},{"href":4743,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://santemonteregie.qc.ca/en/west/information-resources-seniors-ir-ftr-and-psr-visit-significant-caregivers#toc-forms-and-logs",{"type":15,"attrs":4745,"content":4746},{"textAlign":1487},[4747],{"text":4748,"type":350,"marks":4749},"Perley and Rideau Veteran’s Health Centre",[4750],{"type":1438},{"type":15,"attrs":4752,"content":4753},{"textAlign":1487},[4754],{"text":4755,"type":350},"Perley and Rideau Veteran’s Health Centre is a long-term care centre in Ontario. They have launched an online screening app for designated caregivers.",{"type":380,"content":4757},[4758,4769],{"type":383,"content":4759},[4760],{"type":15,"attrs":4761,"content":4762},{"textAlign":53},[4763],{"text":4764,"type":350,"marks":4765},"Intro to Web-based Screening App for Designated Caregivers",[4766],{"type":1393,"attrs":4767},{"href":4768,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.perleyrideau.ca/upload/documents/dec_4_perley-rideau_designated_caregiver.pdf",{"type":383,"content":4770},[4771],{"type":15,"attrs":4772,"content":4773},{"textAlign":53},[4774],{"text":4775,"type":350,"marks":4776},"Screening Tool for COVID-19",[4777],{"type":1393,"attrs":4778},{"href":4779,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://covidscreening.perleyrideau.ca/",{"type":15,"attrs":4781,"content":4782},{"textAlign":1487},[4783],{"text":4388,"type":350,"marks":4784},[4785],{"type":1438},{"type":15,"attrs":4787,"content":4788},{"textAlign":1487},[4789],{"text":4790,"type":350},"The Saskatchewan Health Authority supports health organizations across Saskatchewan. Their Family Presence expert panel and support team have created many resources to support screening.",{"type":380,"content":4792},[4793],{"type":383,"content":4794},[4795],{"type":15,"attrs":4796,"content":4797},{"textAlign":53},[4798],{"text":4799,"type":350,"marks":4800},"Screening Support Resources",[4801],{"type":1393,"attrs":4802},{"href":4803,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://public.ehealthsask.ca/sites/COVID-19/#Screening",{"type":15,"attrs":4805,"content":4806},{"textAlign":53},[4807],{"text":4808,"type":350,"marks":4809},"Windsor Regional Hospital",[4810],{"type":1438},{"type":15,"attrs":4812,"content":4813},{"textAlign":1487},[4814],{"text":4815,"type":350},"Windsor Regional Hospital supports Windsor and Essex Country in Ontario. The hospital has both online and print options for patients and essential care partners to use before coming to the facility.",{"type":380,"content":4817},[4818],{"type":383,"content":4819},[4820],{"type":15,"attrs":4821,"content":4822},{"textAlign":53},[4823],{"text":4824,"type":350,"marks":4825},"Windsor Regional Hospital Access and Screening",[4826],{"type":1393,"attrs":4827},{"href":4828,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.wrh.on.ca/Screening",{"_uid":4830,"title":4831,"ctaLeft":4832,"ctaRight":4833,"component":376,"columnLeft":4834,"columnRight":4873},"91468391-e9cc-4e0d-926e-43533e3bc359","Establish caregiver IDs for essential care partners",[],[],{"type":12,"content":4835},[4836,4841,4848,4853,4857],{"type":15,"attrs":4837,"content":4838},{"textAlign":53},[4839],{"text":4840,"type":350},"This section is about supporting organizations to work with patients and patient partners to establish caregiver identification (ID) for essential care partners. It is part of the policy guidance to support essential care partners as they enter health and care facilities.",{"type":15,"attrs":4842,"content":4843},{"textAlign":53},[4844],{"text":4845,"type":350,"marks":4846},"Before COVID-19, some organizations had already instituted formal caregiver ID programs. ID processes remain relevant during the pandemic so staff can identify who is in the facility/on the unit and part of the care team. The provision of an ID badge or another visible icon can be linked to other processes, such as the designation of essential care partner(s) by the patient, cleared pre-entry screening and essential care partner education. This process may promote the acceptance of the role of essential care partners and alleviate staff fears as they can be confident essential care partners have been designated by patients, understand the safety protocols and are prepared to be on the unit as part of the care team.",[4847],{"type":3684},{"type":15,"attrs":4849,"content":4850},{"textAlign":53},[4851],{"text":4852,"type":350},"These resources provide examples of essential care partner ID when they are on site. They can be helpful for enabling easy access into facilities and are important for tracking and safety.",{"type":1342,"attrs":4854,"content":4855},{"level":2032,"textAlign":53},[4856],{"text":3694,"type":350},{"type":380,"content":4858},[4859,4866],{"type":383,"content":4860},[4861],{"type":15,"attrs":4862,"content":4863},{"textAlign":53},[4864],{"text":4865,"type":350},"Institute processes that clearly identify essential care partners.",{"type":383,"content":4867},[4868],{"type":15,"attrs":4869,"content":4870},{"textAlign":53},[4871],{"text":4872,"type":350},"Connect these processes with supportive education for safety protocols and personal protective equipment processes.",{"type":12,"content":4874},[4875,4881,4887,4892,4914,4920,4924,4950,4956,4961,4974,4980,4985],{"type":1342,"attrs":4876,"content":4877},{"level":2032,"textAlign":1487},[4878],{"text":2176,"type":350,"marks":4879},[4880],{"type":1438},{"type":15,"attrs":4882,"content":4883},{"textAlign":1487},[4884],{"text":3753,"type":350,"marks":4885},[4886],{"type":1438},{"type":15,"attrs":4888,"content":4889},{"textAlign":1487},[4890],{"text":4891,"type":350},"Bruyère is an academic health centre with multiple sites including long-term care facilities in Ottawa, Ontario. Their Designated Carer Program welcomes essential care partners into their facilities and provides them with DCP ID badges.",{"type":380,"content":4893},[4894,4904],{"type":383,"content":4895},[4896],{"type":15,"attrs":4897,"content":4898},{"textAlign":53},[4899],{"text":3766,"type":350,"marks":4900},[4901],{"type":1393,"attrs":4902},{"href":4903,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.bruyere.org/en/Designated_care_partner",{"type":383,"content":4905},[4906],{"type":15,"attrs":4907,"content":4908},{"textAlign":53},[4909],{"text":3773,"type":350,"marks":4910},[4911],{"type":1393,"attrs":4912},{"href":4913,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.youtube.com/watch?v=LbzL_rfCNE4&feature=emb_logo",{"type":15,"attrs":4915,"content":4916},{"textAlign":1487},[4917],{"text":3778,"type":350,"marks":4918},[4919],{"type":1438},{"type":15,"attrs":4921,"content":4922},{"textAlign":1487},[4923],{"text":4261,"type":350},{"type":380,"content":4925},[4926,4935],{"type":383,"content":4927},[4928],{"type":15,"attrs":4929,"content":4930},{"textAlign":53},[4931],{"text":3736,"type":350,"marks":4932},[4933],{"type":1393,"attrs":4934},{"href":3449,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":383,"content":4936},[4937],{"type":15,"attrs":4938,"content":4939},{"textAlign":53},[4940,4944,4945,4949],{"text":3528,"type":350,"marks":4941},[4942],{"type":1393,"attrs":4943},{"href":3532,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"text":3424,"type":350},{"text":3535,"type":350,"marks":4946},[4947],{"type":1393,"attrs":4948},{"href":3539,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"text":4015,"type":350},{"type":15,"attrs":4951,"content":4952},{"textAlign":1487},[4953],{"text":4363,"type":350,"marks":4954},[4955],{"type":1438},{"type":15,"attrs":4957,"content":4958},{"textAlign":1487},[4959],{"text":4960,"type":350},"The Ontario Caregiver Organization supports caregivers across Ontario. They have developed several training modules for healthcare providers looking to support caregivers as essential care partners. ",{"type":380,"content":4962},[4963],{"type":383,"content":4964},[4965],{"type":15,"attrs":4966,"content":4967},{"textAlign":53},[4968],{"text":4969,"type":350,"marks":4970},"Caregiver Identification: A Tool to Welcome Family Caregivers to Long Term Care Homes",[4971],{"type":1393,"attrs":4972},{"href":4973,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://ontariocaregiver.ca/wp-content/uploads/2020/06/OCO-Caregiver-Identification-tool-Long-Term-Care-Homes-1.pdf",{"type":15,"attrs":4975,"content":4976},{"textAlign":1487},[4977],{"text":4067,"type":350,"marks":4978},[4979],{"type":1438},{"type":15,"attrs":4981,"content":4982},{"textAlign":1487},[4983],{"text":4984,"type":350},"The McGill University Health Centre in Montreal, Quebec explains on their webpage for essential care partners that they will be given a green bracelet to wear to identify them as a designated visitor.",{"type":380,"content":4986},[4987],{"type":383,"content":4988},[4989],{"type":15,"attrs":4990,"content":4991},{"textAlign":53},[4992],{"text":4993,"type":350,"marks":4994},"Family Presence and Visiting Guidelines",[4995],{"type":1393,"attrs":4996},{"href":4997,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://muhc.ca/visit",{"_uid":4999,"title":5000,"ctaLeft":5001,"ctaRight":5002,"component":376,"columnLeft":5003,"columnRight":5035},"1a62ddb3-da01-4675-9c53-31709e37cd66","Ensure essential care partners are informed about existing and updated infection prevention and control protocols",[],[],{"type":12,"content":5004},[5005,5010,5017,5022,5026],{"type":15,"attrs":5006,"content":5007},{"textAlign":53},[5008],{"text":5009,"type":350},"This section is about supporting organizations to work with patients and patient partners to ensure essential care partners are informed about existing and updated infection prevention and control protocols. It is part of the policy guidance to support essential care partners as they enter health and care facilities.",{"type":15,"attrs":5011,"content":5012},{"textAlign":53},[5013],{"text":5014,"type":350,"marks":5015},"Connecting essential care partners with a staff point-person as they enter a facility provides an opportunity for essential care partners to receive updates on relevant infection control and prevention practices and ask questions or clarify details on protocols. This additional touchpoint contributes to ensuring safety protocols are understood and applied.",[5016],{"type":3684},{"type":15,"attrs":5018,"content":5019},{"textAlign":53},[5020],{"text":5021,"type":350},"These resources provide examples of making sure essential care partners have updated information they need in their role as essential care partner.",{"type":1342,"attrs":5023,"content":5024},{"level":2032,"textAlign":53},[5025],{"text":3694,"type":350},{"type":380,"content":5027},[5028],{"type":383,"content":5029},[5030],{"type":15,"attrs":5031,"content":5032},{"textAlign":53},[5033],{"text":5034,"type":350},"Provide an opportunity for ongoing updates to ensure essential care partners are aware of current safety protocols and processes.",{"type":12,"content":5036},[5037,5043,5054,5060,5065,5078,5084,5089,5100,5107,5112,5125,5132,5137,5150,5157,5162],{"type":1342,"attrs":5038,"content":5039},{"level":2032,"textAlign":1487},[5040],{"text":4462,"type":350,"marks":5041},[5042],{"type":1438},{"type":15,"attrs":5044,"content":5045},{"textAlign":1487},[5046,5048,5053],{"text":5047,"type":350},"The tools and resources are open source, which means you can use and adapt them to fit your local context. We will continue to add to these learning bundles. If you would like to be notified when we have new material, please ",{"text":5049,"type":350,"marks":5050},"let us know",[5051],{"type":1393,"attrs":5052},{"href":4475,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"text":4477,"type":350},{"type":15,"attrs":5055,"content":5056},{"textAlign":1487},[5057],{"text":3723,"type":350,"marks":5058},[5059],{"type":1438},{"type":15,"attrs":5061,"content":5062},{"textAlign":1487},[5063],{"text":5064,"type":350},"Alberta Health Services is a province-wide health system. Their COVID-19 task force creates communication and resources to support the entire system, which covers multiple settings and patient groups. Their website is updated frequently and the date of update is noted clearly on the page.",{"type":380,"content":5066},[5067],{"type":383,"content":5068},[5069],{"type":15,"attrs":5070,"content":5071},{"textAlign":53},[5072],{"text":5073,"type":350,"marks":5074},"Family Support & Visitation of Patients & Residents webpage",[5075],{"type":1393,"attrs":5076},{"href":5077,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/topics/Page17001.aspx",{"type":15,"attrs":5079,"content":5080},{"textAlign":1487},[5081],{"text":4482,"type":350,"marks":5082},[5083],{"type":1438},{"type":15,"attrs":5085,"content":5086},{"textAlign":1487},[5087],{"text":5088,"type":350},"Baycrest is a hospital and long-term care facility for older adults in Toronto, Ontario. Their detailed appeals process is explained on their website. They have a webpage with up to date information and people can subscribe to be kept up to date via email.",{"type":380,"content":5090},[5091],{"type":383,"content":5092},[5093],{"type":15,"attrs":5094,"content":5095},{"textAlign":53},[5096],{"text":4498,"type":350,"marks":5097},[5098],{"type":1393,"attrs":5099},{"href":4502,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},{"type":15,"attrs":5101,"content":5102},{"textAlign":1487},[5103],{"text":5104,"type":350,"marks":5105},"CIUSSS de l'Est-de-l'Île-de-Montréal",[5106],{"type":1438},{"type":15,"attrs":5108,"content":5109},{"textAlign":1487},[5110],{"text":5111,"type":350},"The CIUSSS de l'Est-de-l'Île-de-Montréal has several hospitals and CHSLDs. The CHSLDs have Facebook pages to keep families updated",{"type":380,"content":5113},[5114],{"type":383,"content":5115},[5116],{"type":15,"attrs":5117,"content":5118},{"textAlign":53},[5119],{"text":5120,"type":350,"marks":5121},"CIUSSS de l'Est-de-l'Île-de-Montréal website",[5122],{"type":1393,"attrs":5123},{"href":5124,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://ciusss-estmtl.gouv.qc.ca/",{"type":15,"attrs":5126,"content":5127},{"textAlign":1487},[5128],{"text":5129,"type":350,"marks":5130},"CISSS Chaudière-Appalaches",[5131],{"type":1438},{"type":15,"attrs":5133,"content":5134},{"textAlign":1487},[5135],{"text":5136,"type":350},"The Centre intégré de santé et des services sociaux de la Chaudière-Appalaches has a range of ways available to keep essential care partners up-to-date including regular check ins from a dedicated staff member at the CHSLD.",{"type":380,"content":5138},[5139],{"type":383,"content":5140},[5141],{"type":15,"attrs":5142,"content":5143},{"textAlign":53},[5144],{"text":5145,"type":350,"marks":5146},"CISSS Chaudière-Appalaches website",[5147],{"type":1393,"attrs":5148},{"href":5149,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.cisssca.com/outils-dadministration/menu-principal/piv/colonne-1/english",{"type":15,"attrs":5151,"content":5152},{"textAlign":1487},[5153],{"text":5154,"type":350,"marks":5155},"Loch Lomond Villa",[5156],{"type":1438},{"type":15,"attrs":5158,"content":5159},{"textAlign":1487},[5160],{"text":5161,"type":350},"Loch Lomond Villa is a long-term care home in New Brunswick with a program supporting and welcoming essential care partners. They communicate about any changes to the program through notices to all their clients.",{"type":380,"content":5163},[5164],{"type":383,"content":5165},[5166],{"type":15,"attrs":5167,"content":5168},{"textAlign":53},[5169],{"text":5170,"type":350,"marks":5171},"Example notice to families and residents",[5172],{"type":1393,"attrs":5173},{"href":5174,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://lochlomondvilla.com/wp-content/uploads/2020/03/Notice-to-all-families-COVID-19-October-6-2021-update.pdf","Learning Bundles: Supporting Essential Care Partners as they Enter Health and Care Facilities",{"type":12,"content":5177},[5178,5183],{"type":15,"attrs":5179,"content":5180},{"textAlign":53},[5181],{"text":5182,"type":350},"As part of Essential Together and to support organizations to implement policy guidance that welcomes essential care partners into health and care facilities, we have curated learning bundles. These learning bundles centralize tools and resources from organizations across the country that support the safe reintegration of essential care partners. ",{"type":15,"attrs":5184,"content":5185},{"textAlign":53},[5186],{"text":5187,"type":350},"These tools and resources are arranged into seven learning bundles that follow the respective Policy Guidance for the Reintegration of Caregivers as Essential Care Partners elements to help organizations support essential care partners as they enter health and care facilities. ",{"id":16,"_uid":5189,"title":5190,"component":5191,"description":5192,"partners_list":5195},"a9291afb-9f45-4100-91af-06443b627ec6","Our partners","partners-list",{"type":12,"content":5193},[5194],{"type":15},[5196,5209,5222,5235,5248,5261,5274,5287,5300,5312,5324],{"_uid":5197,"link":5198,"image":5203,"component":5208,"partner_name":3723},"48da2e06-c840-40be-9fd1-858cf7472870",[5199],{"_uid":5200,"link":5201,"label":3723,"component":1167},"4cc425bf-50df-464e-9fdd-0dcd9ecda91f",{"id":16,"url":5202,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5202},"https://www.albertahealthservices.ca/",{"id":5204,"alt":5205,"name":16,"focus":16,"title":5205,"source":16,"filename":5206,"copyright":16,"fieldtype":284,"meta_data":5207,"is_external_url":286},114299239526201,"AHS Web","https://a-ca.storyblok.com/f/850807391887861/9be3ab31f8/ahs-web.png",{},"partners-item",{"_uid":5210,"link":5211,"image":5217,"component":5208,"partner_name":5216},"6377012b-6a78-420b-9d79-b659f73c4ea4",[5212],{"_uid":5213,"link":5214,"label":5216,"component":1167},"084f77dc-fc8a-49dd-b41b-f073528a75f1",{"id":16,"url":5215,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5215},"https://healthqualitybc.ca/","Health Quality BC",{"id":5218,"alt":5219,"name":16,"focus":16,"title":5219,"source":16,"filename":5220,"copyright":16,"fieldtype":284,"meta_data":5221,"is_external_url":286},114296808144075,"Health Quality BC EN","https://a-ca.storyblok.com/f/850807391887861/d049a5d656/health-quality-bc-en.png",{},{"_uid":5223,"link":5224,"image":5230,"component":5208,"partner_name":5229},"5fcedbb4-f9a0-41a6-b9d5-ed60e466ed6a",[5225],{"_uid":5226,"link":5227,"label":5229,"component":1167},"1518d6f7-5705-4cf5-8faa-9e8e6603d880",{"id":16,"url":5228,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5228},"http://hqa.ca","Health Quality Council of Alberta",{"id":5231,"alt":5232,"name":16,"focus":16,"title":5232,"source":16,"filename":5233,"copyright":16,"fieldtype":284,"meta_data":5234,"is_external_url":286},114299231711029,"HQCA Web","https://a-ca.storyblok.com/f/850807391887861/71ba1db796/hqca-web.png",{},{"_uid":5236,"link":5237,"image":5243,"component":5208,"partner_name":5242},"43429427-6952-456b-b99a-6b3fb207cc54",[5238],{"_uid":5239,"link":5240,"label":5242,"component":1167},"bb0f08cb-2fb9-4347-b9cc-b383f43e6630",{"id":16,"url":5241,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5241},"https://www.infoway-inforoute.ca/en/","Canadian Health Infoway",{"id":5244,"alt":5245,"name":16,"focus":16,"title":5245,"source":16,"filename":5246,"copyright":16,"fieldtype":284,"meta_data":5247,"is_external_url":286},114299229990708,"Infoway Web","https://a-ca.storyblok.com/f/850807391887861/160fc936d5/infoway-web.png",{},{"_uid":5249,"link":5250,"image":5256,"component":5208,"partner_name":5255},"db391098-e510-4584-bc36-14b49332a3e7",[5251],{"_uid":5252,"link":5253,"label":5255,"component":1167},"f8594c3b-6bf7-4567-8ab7-a3c100602e3d",{"id":16,"url":5254,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5254},"https://www.ipfcc.org/","Institute for Patient- and Family-Centred Care",{"id":5257,"alt":5258,"name":16,"focus":16,"title":5258,"source":16,"filename":5259,"copyright":16,"fieldtype":284,"meta_data":5260,"is_external_url":286},114299235745591,"IPFCC Web","https://a-ca.storyblok.com/f/850807391887861/1154bea1b0/ipfcc-web.jpg",{},{"_uid":5262,"link":5263,"image":5269,"component":5208,"partner_name":5268},"0ebda3d8-f9ea-4623-b61d-a05e521e534c",[5264],{"_uid":5265,"link":5266,"label":5268,"component":1167},"17a1c017-ddf4-4785-ba35-dbf6b20d7318",{"id":16,"url":5267,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5267},"https://imaginecitizens.ca/","IMAGINE CITIZENS Collaborating for Health",{"id":5270,"alt":5271,"name":16,"focus":16,"title":5271,"source":16,"filename":5272,"copyright":16,"fieldtype":284,"meta_data":5273,"is_external_url":286},114299250868031,"IMAGINE Web","https://a-ca.storyblok.com/f/850807391887861/e980d1b347/imagine-web.png",{},{"_uid":5275,"link":5276,"image":5282,"component":5208,"partner_name":5281},"5d9a3d27-17b3-4f02-a072-71dd8e1bd6f4",[5277],{"_uid":5278,"link":5279,"label":5281,"component":1167},"51e5f9db-6c4d-4211-80ba-9419eeac2742",{"id":16,"url":5280,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5280},"https://sharedhealthmb.ca/patient-care/quality-patient-safety-learning/patient-safety/","Manitoba Institute for Patient Safety",{"id":5283,"alt":5284,"name":16,"focus":16,"title":5284,"source":16,"filename":5285,"copyright":16,"fieldtype":284,"meta_data":5286,"is_external_url":286},114299245256508,"MIPS Web","https://a-ca.storyblok.com/f/850807391887861/59d6b8261e/mips-web.png",{},{"_uid":5288,"link":5289,"image":5295,"component":5208,"partner_name":5294},"d5473b78-2fce-4408-836a-fb54085f70b6",[5290],{"_uid":5291,"link":5292,"label":5294,"component":1167},"f9f302d4-76ac-44a3-b357-672df60571f1",{"id":16,"url":5293,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5293},"https://mentalhealthcommission.ca/","Mental Health Commission of Canada",{"id":5296,"alt":5297,"name":16,"focus":16,"title":5297,"source":16,"filename":5298,"copyright":16,"fieldtype":284,"meta_data":5299,"is_external_url":286},114296805817546,"Mental Health Commission Of Canada EN","https://a-ca.storyblok.com/f/850807391887861/a4ed88693d/mental-health-commission-of-canada-en.png",{},{"_uid":5301,"link":5302,"image":5307,"component":5208,"partner_name":4388},"2dec409a-ebad-4b15-964a-bdb0866742fd",[5303],{"_uid":5304,"link":5305,"label":4388,"component":1167},"3fcee2c4-86fb-4e5f-8412-56abb31fe233",{"id":16,"url":5306,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5306},"https://www.saskhealthauthority.ca/",{"id":5308,"alt":5309,"name":16,"focus":16,"title":5309,"source":16,"filename":5310,"copyright":16,"fieldtype":284,"meta_data":5311,"is_external_url":286},114299248647998,"SHA Web","https://a-ca.storyblok.com/f/850807391887861/76e2799b80/sha-web.png",{},{"_uid":5313,"link":5314,"image":5319,"component":5208,"partner_name":1700},"1fa55e42-1ad7-4084-957e-d2ebc3fac613",[5315],{"_uid":5316,"link":5317,"label":1700,"component":1167},"dc7814bd-8835-42ba-93cf-d598a75b6c05",{"id":16,"url":5318,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5318},"https://www.saskhealthquality.ca/",{"id":5320,"alt":5321,"name":16,"focus":16,"title":5321,"source":16,"filename":5322,"copyright":16,"fieldtype":284,"meta_data":5323,"is_external_url":286},114296830819543,"HQC Sask EN","https://a-ca.storyblok.com/f/850807391887861/7eba8542d6/hqc-sask-en.png",{},{"_uid":5325,"link":5326,"image":5331,"component":5208,"partner_name":5330},"20c3b535-f0af-4aae-b1b4-a54474349421",[5327],{"_uid":5328,"link":5329,"label":5330,"component":1167},"ef7fe8c6-b566-4320-b577-ca1d48ed755e",{"id":16,"url":2282,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":2282},"The Ontario Caregiver Association",{"id":5332,"alt":5333,"name":16,"focus":16,"title":5333,"source":16,"filename":5334,"copyright":16,"fieldtype":284,"meta_data":5335,"is_external_url":286},114299237310264,"OCO Web OCO","https://a-ca.storyblok.com/f/850807391887861/f9b5b78c54/oco-web-oco.png",{},{"id":16,"_uid":5337,"content":5338,"component":367},"42062c05-250f-4c6e-b803-beec4c4dc0f9",[5339],{"_uid":5340,"content":5341,"component":1410},"89a250d3-e3b8-4f13-b920-361982be07b5",{"type":12,"content":5342},[5343],{"type":15,"attrs":5344,"content":5345},{"textAlign":53},[5346,5351],{"text":5347,"type":350,"marks":5348},"[i] ",[5349],{"type":5350},"superscript",{"text":5352,"type":350},"Farmanova, Elina, Maria Judd, Christine Maika, and Graeme Wilkes. “Much More Than Just a Visit: A Review of Visiting Policies in Select Canadian Acute Care Hospitals.” Canadian Foundation for Healthcare Improvement (2016)",{"id":16,"cta":5354,"_uid":5363,"items":5364,"title":5368,"component":1373},[5355],{"_uid":5356,"link":5357,"label":5362,"component":1327},"d3d8c15f-8e3b-468d-8627-d7f44caccd62",{"id":5358,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":5359,"story":5360},"c0994de2-19e1-4311-b3e8-b4ddd7069dc6","resources/",{"name":2176,"id":5361,"uuid":5358,"slug":1665,"url":5359,"full_slug":5359,"_stopResolving":293},112494035151922,"See all resources","545b7477-cb08-4596-a3c9-dd5c85923346",[5365,5366,5367],"381ff9a6-861d-4c23-812e-b5dde2531499","3307e89d-810f-4774-bbfe-3507cad52d56","9112e545-6786-4990-808a-189f789ace6c","Related Resources",[122,129,143,150,115],[5371],{"id":16,"_uid":5372,"link":5373,"image":5381,"title":5383,"video_id":16,"component":1418,"media_type":1419,"description":5384,"video_title":16},"bd7a873a-8d89-42d7-8af7-eaf0ba1ceeda",[5374],{"_uid":5375,"file":5376,"component":1140},"3fc44dc7-f3de-4c3e-affc-e2cd191f635b",{"id":5377,"alt":5378,"name":16,"focus":16,"title":5378,"source":16,"filename":5379,"copyright":16,"fieldtype":284,"meta_data":5380,"is_external_url":286},114292322719838,"20211014 Changepackage ECP EN","https://a-ca.storyblok.com/f/850807391887861/76320bc311/20211014-changepackage-ecp-en.pdf",{},{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":5382},{},"Essential Together Change Package",{"type":12,"content":5385},[5386,5391,5396,5401,5406],{"type":15,"attrs":5387,"content":5388},{"textAlign":53},[5389],{"text":5390,"type":350},"Thank you for making a commitment to review your organization’s Essential Care Partner policies and working to take action to support their presence in health and care settings.",{"type":15,"attrs":5392,"content":5393},{"textAlign":53},[5394],{"text":5395,"type":350},"This Change Package is a guide for developing a plan that moves you to act on your commitment to the Essential Together Pledge.",{"type":15,"attrs":5397,"content":5398},{"textAlign":53},[5399],{"text":5400,"type":350},"Healthcare Excellence Canada has prepared a change package to support your efforts. It is intended to help partners shift existing visitor and caregiver presence policies towards person-centred care based on the three foundational principles for successful reintegration of essential care partners into health and care settings.",{"type":15,"attrs":5402,"content":5403},{"textAlign":53},[5404],{"text":5405,"type":350},"This resource focuses on key steps in the journey to implement meaningful organizational change. The goal of this guide is to link those who implement policy, including those who lead person- and family-centred care and patient engagement with tools and resources that support Essential Care Partner program.",{"type":15,"attrs":5407,"content":5408},{"textAlign":53},[5409],{"text":5410,"type":350,"marks":5411},"Download the Change Package",[5412],{"type":1393,"attrs":5413},{"href":5379,"uuid":53,"anchor":53,"custom":5414,"target":1397,"linktype":1398},{},"essential-together","programs/essential-together",-4740,[],{"parent_slug":1365,"umbraco_path":5420,"umbraco_uuid":5421},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/EssentialTogether","19ca4098-9e56-4f9b-9b20-554dafe1a5e7","e29a55ad-3dd0-453d-a945-a0d9b0ee107b","2025-12-15T20:03:51.793Z",[],[5426],{"path":5427,"name":5428,"lang":307,"published":293},"programmes/essentiels-ensemble","Essentiels ensemble",{"name":210,"created_at":5430,"published_at":5431,"updated_at":5432,"id":5433,"uuid":5434,"content":5435,"slug":209,"full_slug":5680,"sort_by_date":53,"position":5681,"tag_list":5682,"is_startpage":286,"parent_id":1525,"meta_data":5683,"group_id":5686,"first_published_at":5687,"release_id":53,"lang":301,"path":53,"alternates":5688,"default_full_slug":5680,"translated_slugs":5689},"2025-12-15T20:03:58.807Z","2026-04-01T13:19:09.509Z","2026-04-01T13:19:09.558Z",123451141440692,"83357abd-ffae-41e8-86c1-edfcd916853a",{"seo":5436,"_uid":5438,"hero":5439,"type":5448,"theme":352,"banner":5449,"format":5450,"topics":5451,"Noindex":286,"content":5452,"audience":5466,"component":1375,"contentSticky":5467},{"title":210,"plugin":330,"description":5437},"HEC’s approach to engagement with patients, caregivers, and communities, has been co-developed with patient partners, staff and leaders to ensure purposeful, inclusive and diverse engagement practice.","500daffa-95fc-41b3-bda4-51db5fa27480",[5440],{"get":16,"_uid":5441,"image":5442,"title":210,"status":5447,"component":342,"description":5437,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"c622e69a-efd0-40df-9c94-4649bb9bc2c0",{"id":5443,"alt":5444,"title":16,"source":16,"filename":5445,"copyright":16,"fieldtype":284,"meta_data":5446},114300114182168,"A child and adult putting their hands together to make a heart.","https://a-ca.storyblok.com/f/850807391887861/381686f679/istock-1092042234.jpg",{"alt":5444,"title":16,"source":16,"copyright":16},"open",[208],[],[],[32,46],[5453],{"id":16,"cta":5454,"_uid":5459,"items":5460,"title":5465,"component":1373},[5455],{"_uid":5456,"link":5457,"label":5362,"component":1327},"d4dcaf22-156f-4010-b358-50d42ff8fc14",{"id":5358,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":5359,"story":5458},{"name":2176,"id":5361,"uuid":5358,"slug":1665,"url":5359,"full_slug":5359,"_stopResolving":293},"d20b5393-8ac7-4d3b-81d3-499e69197ae6",[5461,5462,5463,5464],"b7dba8f3-b311-4cbb-9e48-af5fe2942e3d","0c77aac4-81f8-4d0c-ae93-46ff0c1d6c7b","3275e967-d8a7-4e08-ad2f-f11a218f1164","4752c41a-cd69-4645-8c3f-91aa4aae63ca","Related resources",[115,122,150,129,143],[5468,5492,5510,5598],{"_uid":5469,"content":5470,"component":1411},"636b0d21-5937-451a-933e-a23c73d6660f",[5471],{"_uid":5472,"content":5473,"component":1410},"0fee2667-a34d-4716-91b7-ec18c9666729",{"type":12,"content":5474},[5475,5487],{"type":15,"attrs":5476,"content":5477},{"textAlign":53},[5478,5480,5486],{"text":5479,"type":350},"At Healthcare Excellence Canada (HEC), we recognize that purposeful patient engagement is fundamental to transforming the health system and improving the quality and safety of care. Patients, caregivers, and community members ",{"text":5481,"type":350,"marks":5482},"offer insights that lead to better, more sustainable improvements in healthcare and health systems",[5483],{"type":1393,"attrs":5484},{"href":5485,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://implementationscience.biomedcentral.com/articles/10.1186/s13012-018-0784-z",{"text":4477,"type":350},{"type":15,"attrs":5488,"content":5489},{"textAlign":53},[5490],{"text":5491,"type":350},"The Patient Safety, Equity and Engagement team at HEC supports individuals working within the health system, including patient partners, healthcare teams and HEC staff, to meaningfully engage patients, caregivers and communities in healthcare transformation.",{"id":16,"_uid":5493,"link":5494,"image":5500,"title":5502,"video_id":16,"component":1418,"media_type":1419,"description":5503,"video_title":16},"99d378fa-6de2-46a9-af8b-2e186b4a8220",[5495],{"_uid":5496,"link":5497,"label":5499,"component":1327},"bf06a71f-fe3e-428c-adbb-fc398c8e15e4",{"id":16,"url":5498,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5498},"https://cd.healthcareexcellence.ca/cn/a7jlx/register-ppn","Sign up",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":5501},{},"Join the Patient Partner Network",{"type":12,"content":5504},[5505],{"type":15,"attrs":5506,"content":5507},{"textAlign":53},[5508],{"text":5509,"type":350},"Get involved as a patient/caregiver/community partner at Healthcare Excellence Canada (HEC) by joining the HEC Patient Partner Network.",{"_uid":5511,"content":5512,"component":1411},"aa28e18d-a6ad-4828-84fa-9d9971214d67",[5513],{"_uid":5514,"content":5515,"component":1410},"3237ec32-bcfb-4f0b-9429-aeea6a702a46",{"type":12,"content":5516},[5517,5522,5549,5593],{"type":1342,"attrs":5518,"content":5519},{"level":1500,"textAlign":53},[5520],{"text":5521,"type":350},"Our approach",{"type":15,"attrs":5523,"content":5524},{"textAlign":53},[5525,5527,5534,5536,5547],{"text":5526,"type":350},"Grounded in the insights gathered during the 2022 ‘Co-Design’ initiative and our commitment to grow as an ",{"text":5528,"type":350,"marks":5529},"engagement-capable environment",[5530],{"type":1393,"attrs":5531},{"href":2420,"uuid":2421,"anchor":53,"custom":5532,"target":1912,"linktype":1159,"story":5533},{},{"name":2416,"id":2424,"uuid":2421,"slug":2425,"url":2426,"full_slug":2426,"_stopResolving":293},{"text":5535,"type":350},", our approach to patient engagement and partnership is iteratively co-developed with patient partners, staff, and engagement leaders. This ensures our engagement is purposeful, inclusive, and reflective of diverse lived experiences. It’s also anchored in our ",{"text":5537,"type":350,"marks":5538},"Guiding Principles of Engagement",[5539],{"type":1393,"attrs":5540},{"href":5541,"uuid":5464,"anchor":53,"custom":5542,"target":1912,"linktype":1159,"story":5543},"/resources/guiding-principles-of-engagement",{},{"name":5537,"id":5544,"uuid":5464,"slug":5545,"url":5546,"full_slug":5546,"_stopResolving":293},113880236621270,"guiding-principles-of-engagement","resources/guiding-principles-of-engagement",{"text":5548,"type":350},", which establish ways of working together that prioritize:",{"type":380,"content":5550},[5551,5558,5565,5572,5579,5586],{"type":383,"content":5552},[5553],{"type":15,"attrs":5554,"content":5555},{"textAlign":53},[5556],{"text":5557,"type":350},"Relationship building",{"type":383,"content":5559},[5560],{"type":15,"attrs":5561,"content":5562},{"textAlign":53},[5563],{"text":5564,"type":350},"Championing meaningful partnerships",{"type":383,"content":5566},[5567],{"type":15,"attrs":5568,"content":5569},{"textAlign":53},[5570],{"text":5571,"type":350},"Creating safer and more inclusive engagement spaces",{"type":383,"content":5573},[5574],{"type":15,"attrs":5575,"content":5576},{"textAlign":53},[5577],{"text":5578,"type":350},"Ensuring consistency and purpose",{"type":383,"content":5580},[5581],{"type":15,"attrs":5582,"content":5583},{"textAlign":53},[5584],{"text":5585,"type":350},"Encouraging learning and reflection",{"type":383,"content":5587},[5588],{"type":15,"attrs":5589,"content":5590},{"textAlign":53},[5591],{"text":5592,"type":350},"Celebrating and sharing successes",{"type":15,"attrs":5594,"content":5595},{"textAlign":53},[5596],{"text":5597,"type":350},"HEC prioritizes a trauma-informed approach to engagement. We aim to understand the impact of trauma on individuals and communities, fostering self and community care, empathy and connection. Our goal is to support well-being and create a supportive engagement experience for everyone.",{"id":5599,"_uid":5600,"content":5601,"component":1411},"PatientPartnerNetwork","d48df605-1674-4839-bf47-b2062cee7b30",[5602,5673],{"_uid":5603,"content":5604,"component":1410},"309d4950-590e-42ad-b400-86ec9c4e2cdd",{"type":12,"content":5605},[5606,5611,5616,5621,5626,5663,5668],{"type":1342,"attrs":5607,"content":5608},{"level":1500,"textAlign":53},[5609],{"text":5610,"type":350},"Patient Partner Network",{"type":15,"attrs":5612,"content":5613},{"textAlign":53},[5614],{"text":5615,"type":350},"Are you interested in improving the quality and safety of healthcare in Canada? Get involved as a patient, caregiver, community partner at Healthcare Excellence Canada (HEC) by joining the HEC Patient Partner Network.",{"type":15,"attrs":5617,"content":5618},{"textAlign":53},[5619],{"text":5620,"type":350},"The HEC Patient Partner Network includes patient, caregiver and community member partners with living and lived experience accessing health and care services in Canada. The network seeks to strengthen HEC's relationships with patients, caregivers and community members from across the country ensuring living and lived experience is meaningfully embedded in the work of the organization.",{"type":15,"attrs":5622,"content":5623},{"textAlign":53},[5624],{"text":5625,"type":350},"As part of the HEC Patient Partner Network, you will receive regular communications from HEC including:",{"type":380,"content":5627},[5628,5635,5642,5649,5656],{"type":383,"content":5629},[5630],{"type":15,"attrs":5631,"content":5632},{"textAlign":53},[5633],{"text":5634,"type":350},"Engagement opportunities at HEC and beyond",{"type":383,"content":5636},[5637],{"type":15,"attrs":5638,"content":5639},{"textAlign":53},[5640],{"text":5641,"type":350},"Learning opportunities",{"type":383,"content":5643},[5644],{"type":15,"attrs":5645,"content":5646},{"textAlign":53},[5647],{"text":5648,"type":350},"Patient partner tailored news and updates",{"type":383,"content":5650},[5651],{"type":15,"attrs":5652,"content":5653},{"textAlign":53},[5654],{"text":5655,"type":350},"Networking",{"type":383,"content":5657},[5658],{"type":15,"attrs":5659,"content":5660},{"textAlign":53},[5661],{"text":5662,"type":350},"Mentorship",{"type":15,"attrs":5664,"content":5665},{"textAlign":53},[5666],{"text":5667,"type":350},"At HEC, we aim to reduce barriers to your participation, and to recognize your contributions to our work in equitable and transparent ways as outlined in our approach to engagement and our guiding principles of engagement.",{"type":15,"attrs":5669,"content":5670},{"textAlign":53},[5671],{"text":5672,"type":350},"Please join us to make meaningful improvements to the quality and safety of care! As you sign-up to the HEC Patient Partner Network, you will have the opportunity to share more about yourself, how HEC can support you and your goals in partnering with HEC by using the form or by meeting with members of the engagement team. You will also receive a welcome email outlining what you can expect.",{"_uid":5674,"file":5675,"link":5677,"label":5502,"linkType":1393,"component":5679,"linkLabel":5499},"c11847d7-3084-4615-930e-13e3a8aaa000",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":5676},{},{"id":16,"url":5678,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5678},"https://analytics-ca.clickdimensions.com/patientsafetyinstituteca-a7jlx/pages/xbxbjvzeekaqaisk6hra.html","banner-link","programs/patient-partnerships-and-engagement",-4820,[],{"parent_slug":1365,"umbraco_path":5684,"umbraco_uuid":5685},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/PatientPartnershipsAndEngagement","2acf7c3b-ace4-490b-93af-0ca330c79333","dff4dbdf-c1a5-44a0-9ff9-9bca170839c7","2025-12-15T20:03:58.933Z",[],[5690],{"path":5691,"name":5692,"lang":307,"published":293},"programmes/partenariats-et-engagement-patients","Partenariats et engagement patients",{"name":5694,"created_at":5695,"published_at":5696,"updated_at":5697,"id":5698,"uuid":5699,"content":5700,"slug":7270,"full_slug":7271,"sort_by_date":53,"position":7381,"tag_list":7382,"is_startpage":286,"parent_id":1525,"meta_data":7383,"group_id":7386,"first_published_at":7387,"release_id":53,"lang":301,"path":53,"alternates":7388,"default_full_slug":7271,"translated_slugs":7389},"Improving Equity in Access to Palliative Care","2025-12-15T20:04:00.173Z","2026-03-13T14:56:12.629Z","2026-03-13T14:56:12.713Z",123451147150517,"a57a448f-4a8b-4c06-b2ad-a5872f325f97",{"seo":5701,"_uid":5703,"hero":5704,"type":5719,"theme":352,"banner":5720,"format":5721,"topics":5722,"Noindex":286,"content":5723,"audience":7238,"component":1375,"contentSticky":7239},{"title":5694,"plugin":330,"description":5702},"Learn more about improving access to palliative approaches to care with and for people experiencing homelessness or vulnerable housing.","9ab26522-14a3-44b3-a6d1-a2d63319dc43",[5705],{"get":16,"_uid":5706,"image":5707,"title":5694,"status":341,"component":342,"description":5712,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"4686430a-c7a4-4938-add7-8c130b0fe2ab",{"id":5708,"alt":5709,"name":16,"focus":16,"title":16,"source":16,"filename":5710,"copyright":16,"fieldtype":284,"meta_data":5711,"is_external_url":286},133280242201667,"A large group of people is posed outdoors for a group photo on a paved area with steps and greenery in the background. The group consists of several rows, with some seated in front and others standing behind. Most individuals are wearing name tags and casual or business-casual attire. The sky is overcast.","https://a-ca.storyblok.com/f/850807391887861/1500x895/732d751589/ieapc-program.webp",{"alt":5709,"title":16,"source":16,"copyright":16},{"type":12,"content":5713},[5714],{"type":15,"attrs":5715,"content":5716},{"textAlign":53},[5717],{"text":5718,"type":350},"This collaborative aims to improve access to equity-oriented palliative care with and for people experiencing homelessness or vulnerable housing.",[222],[],[],[46,98],[5724,6898,6914,6949,7011,7032,7058,7094,7172],{"id":5725,"_uid":5726,"items":5727,"title":6880,"component":1091,"description":6881},"communities","e4846d7a-3c30-40d2-8324-37121ecb122c",[5728,5780,5854,5920,5962,6027,6071,6105,6133,6186,6223,6260,6293,6342,6393,6458,6504,6571,6613,6682,6726,6787,6845],{"_uid":5729,"title":5730,"ctaLeft":5731,"ctaRight":5732,"component":376,"columnLeft":5733,"columnRight":5776},"a64b5aea-dab7-44f2-a3a9-ba806d2b0601","Alberta Health Services – North Zone (Bonnyville, Alberta)",[],[],{"type":12,"content":5734},[5735,5746,5751],{"type":15,"attrs":5736,"content":5737},{"textAlign":53},[5738,5744],{"text":3723,"type":350,"marks":5739},[5740],{"type":1393,"attrs":5741},{"href":5742,"uuid":53,"anchor":53,"custom":5743,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/default.aspx",{},{"text":5745,"type":350}," is an integrated health authority that delivers health services provincially and is organized into five geographic zones – South, Calgary, Central, Edmonton and North. Provincewide supports are brought together strategically at the zone level to ensure integrated healthcare delivery that reflects unique local characteristics, from geography and history to culture. Alberta Health Services is partnering with Cold Lake First Nations Health Centre.",{"type":15,"attrs":5747,"content":5748},{"textAlign":53},[5749],{"text":5750,"type":350},"Through the collaborative, Alberta Health Services – North Zone aims to:",{"type":380,"content":5752},[5753,5760],{"type":383,"content":5754},[5755],{"type":15,"attrs":5756,"content":5757},{"textAlign":53},[5758],{"text":5759,"type":350},"Build capacity of care providers and community members to identify those who could benefit from a palliative approach to care that is culturally safe.",{"type":383,"content":5761},[5762],{"type":15,"attrs":5763,"content":5764},{"textAlign":53},[5765,5767,5774],{"text":5766,"type":350},"Establish a sustainable care model extending services to individuals living on ",{"text":5768,"type":350,"marks":5769},"Cold Lake First Nation",[5770],{"type":1393,"attrs":5771},{"href":5772,"uuid":53,"anchor":53,"custom":5773,"target":1397,"linktype":1398},"https://clfns.com/",{},{"text":5775,"type":350}," who wish to receive culturally safe palliative care within their community.",{"type":12,"content":5777},[5778],{"type":15,"attrs":5779},{"textAlign":53},{"_uid":5781,"title":5782,"ctaLeft":5783,"ctaRight":5784,"component":376,"columnLeft":5785,"columnRight":5850},"ded8a068-60ea-4437-b257-007f4081b846","The Grey-Bruce Ontario Health Team (OHT) & Brightshores Health System (Grey Bruce Region, Ontario) ",[],[],{"type":12,"content":5786},[5787,5810,5815,5820],{"type":15,"attrs":5788,"content":5789},{"textAlign":53},[5790,5792,5799,5801,5808],{"text":5791,"type":350},"The ",{"text":5793,"type":350,"marks":5794},"Grey-Bruce OHT",[5795],{"type":1393,"attrs":5796},{"href":5797,"uuid":53,"anchor":53,"custom":5798,"target":1397,"linktype":1398},"https://www.greybruceoht.ca/about/",{},{"text":5800,"type":350}," is a collective of care providers who work together to understand the unique healthcare needs of our communities, provide integrated healthcare services and improve healthcare delivery. ",{"text":5802,"type":350,"marks":5803},"Brightshores Health System",[5804],{"type":1393,"attrs":5805},{"href":5806,"uuid":53,"anchor":53,"custom":5807,"target":1397,"linktype":1398},"https://www.brightshores.ca/",{},{"text":5809,"type":350}," operates six hospitals in the Grey Bruce region and offers a full range of specialty services. ",{"type":15,"attrs":5811,"content":5812},{"textAlign":53},[5813],{"text":5814,"type":350},"The Grey Bruce OHT and Brightshores Health System is partnering with Saugeen First Nation, Chippewas of Nawash Unceded First Nation, Grey and Bruce Counties, Southwest Ontario Aboriginal Health Access Centre, Home and Community Care Support Services and the Grey Bruce Palliative Medicine Group to develop and deliver the Improving Equity in Access to Palliative Care collaborative. ",{"type":15,"attrs":5816,"content":5817},{"textAlign":53},[5818],{"text":5819,"type":350},"In collaboration with local community partner organizations and people with lived and living experience, this project aims to: ",{"type":380,"content":5821},[5822,5829,5836,5843],{"type":383,"content":5823},[5824],{"type":15,"attrs":5825,"content":5826},{"textAlign":53},[5827],{"text":5828,"type":350},"Build trust and develop meaningful relationships across our community. ",{"type":383,"content":5830},[5831],{"type":15,"attrs":5832,"content":5833},{"textAlign":53},[5834],{"text":5835,"type":350},"Increase capacity to offer a palliative approach to care for people experiencing homelessness or vulnerable housing as well as First Nations, Inuit and Métis who live on and off reserve. ",{"type":383,"content":5837},[5838],{"type":15,"attrs":5839,"content":5840},{"textAlign":53},[5841],{"text":5842,"type":350},"Improve access to high quality, dignified, culturally appropriate and equitable palliative care. ",{"type":383,"content":5844},[5845],{"type":15,"attrs":5846,"content":5847},{"textAlign":53},[5848],{"text":5849,"type":350},"Work with current services and providers to support referrals and deepen connections with priority population. ",{"type":12,"content":5851},[5852],{"type":15,"attrs":5853},{"textAlign":53},{"_uid":5855,"title":5856,"ctaLeft":5857,"ctaRight":5858,"component":376,"columnLeft":5859,"columnRight":5916},"1a2eae69-fd2c-47c2-a1ff-184cd8c5656c","Champlain Hospice Palliative Care Program, Bruyère (Ottawa, Ontario) ",[],[],{"type":12,"content":5860},[5861,5874,5879,5884],{"type":15,"attrs":5862,"content":5863},{"textAlign":53},[5864,5865,5872],{"text":5791,"type":350},{"text":5866,"type":350,"marks":5867},"Champlain Hospice Palliative Care program (CHPCP)",[5868],{"type":1393,"attrs":5869},{"href":5870,"uuid":53,"anchor":53,"custom":5871,"target":1397,"linktype":1398},"https://champlainpalliative.ca/",{},{"text":5873,"type":350}," at Bruyère supports organizations that provide or wish to provide palliative care across the Champlain Region. The CHPCP works collaboratively with any organization that requests support to serve their clientele better and improve access to a palliative approach to care.  ",{"type":15,"attrs":5875,"content":5876},{"textAlign":53},[5877],{"text":5878,"type":350},"The CHPCP is partnering with Tungasuvvingat Inuit, Ottawa Inner City Health, The Ottawa Mission, Queen's University and the Division of Palliative Medicine at the University of Ottawa. ",{"type":15,"attrs":5880,"content":5881},{"textAlign":53},[5882],{"text":5883,"type":350},"Through the collaborative, the CHPCP aims to:  ",{"type":380,"content":5885},[5886,5893,5909],{"type":383,"content":5887},[5888],{"type":15,"attrs":5889,"content":5890},{"textAlign":53},[5891],{"text":5892,"type":350},"Understand the experiences of Inuit living with serious illness who seek or are eligible for palliative care in the urban setting of Ottawa and their opportunities to participate in decisions during this journey to receive palliative care. ",{"type":383,"content":5894},[5895],{"type":15,"attrs":5896,"content":5897},{"textAlign":53},[5898,5900,5907],{"text":5899,"type":350},"To tailor, apply and evaluate “",{"text":5901,"type":350,"marks":5902},"Not Deciding Alone",[5903],{"type":1393,"attrs":5904},{"href":5905,"uuid":53,"anchor":53,"custom":5906,"target":1397,"linktype":1398},"https://notdecidingalone.com/",{},{"text":5908,"type":350},"” in the context of palliative care. “Not Deciding Alone” is an Inuit-led project that community members have defined as supporting culturally safe care and consisting of tools and strategies for supporting clients in health decision-making. ",{"type":383,"content":5910},[5911],{"type":15,"attrs":5912,"content":5913},{"textAlign":53},[5914],{"text":5915,"type":350},"To engage in activities and practices, that community members define as culturally safe to support Inuit receiving palliative and end-of-life care.  ",{"type":12,"content":5917},[5918],{"type":15,"attrs":5919},{"textAlign":53},{"_uid":5921,"title":5922,"ctaLeft":5923,"ctaRight":5924,"component":376,"columnLeft":5925,"columnRight":5958},"04e427ca-fcbe-4a76-a4b1-8980d1568662","Fort Erie Native Friendship Centre (Fort Erie, Ontario) ",[],[],{"type":12,"content":5926},[5927,5939,5944,5953],{"type":15,"attrs":5928,"content":5929},{"textAlign":53},[5930,5937],{"text":5931,"type":350,"marks":5932},"Fort Erie Native Friendship Centre (FENFC) ",[5933],{"type":1393,"attrs":5934},{"href":5935,"uuid":53,"anchor":53,"custom":5936,"target":1397,"linktype":1398},"https://www.fenfc.org/",{},{"text":5938,"type":350},"Enhances All Aspects of Native Life while Extending Friendship to the Community. FENFC offers programming for all stages of life including family services, youth-based programs, lifelong care, employment and training to name a few. FENFC continues to expand and grow program and service offerings to match Community growth and identified needs. FENFC is honoured to partner with Hospice Niagara.  ",{"type":15,"attrs":5940,"content":5941},{"textAlign":53},[5942],{"text":5943,"type":350},"Through the collaborative, FENFC aims to:   ",{"type":380,"content":5945},[5946],{"type":383,"content":5947},[5948],{"type":15,"attrs":5949,"content":5950},{"textAlign":53},[5951],{"text":5952,"type":350},"Create a sustainable volunteer peer-support program informed by an Indigenous approach to palliative care to better serve and improve access to palliative care for vulnerable people in the Fort Erie community.   ",{"type":15,"attrs":5954,"content":5955},{"textAlign":53},[5956],{"text":5957,"type":350},"Ongoing engagement with the Indigenous community will help to inform the direction of this initiative to ensure community needs are reflected in this model of care.   ",{"type":12,"content":5959},[5960],{"type":15,"attrs":5961},{"textAlign":53},{"_uid":5963,"title":5964,"ctaLeft":5965,"ctaRight":5966,"component":376,"columnLeft":5967,"columnRight":6023},"a237a68d-29e7-4953-a92b-a9fc8a5de530","George Spady Society (Edmonton, Alberta) ",[],[],{"type":12,"content":5968},[5969,5990,5999],{"type":15,"attrs":5970,"content":5971},{"textAlign":1487},[5972,5976,5984,5989],{"text":5791,"type":350,"marks":5973},[5974],{"type":1293,"attrs":5975},{"color":16},{"text":5977,"type":350,"marks":5978},"George Spady Society",[5979,5982],{"type":1393,"attrs":5980},{"href":5981,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.gspady.org/",{"type":1293,"attrs":5983},{"color":16},{"text":5985,"type":350,"marks":5986}," provides a continuum of support services to people with complex life circumstances associated with substance-related concurrent disorders and homelessness, empowering them to improve their lives through client-centred, evidence-informed best practices. The George Spady Society is partnering with the Palliative Care Outreach and Advocacy Team (PCOAT) at the Indigenous Wellness Clinic and the Calgary Allied Mobile Palliative Program (CAMPP).",[5987],{"type":1293,"attrs":5988},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":5991,"content":5992},{"textAlign":1487},[5993,5998],{"text":5994,"type":350,"marks":5995},"Through the collaborative, the George Spady Society aims to:",[5996],{"type":1293,"attrs":5997},{"color":16},{"text":2195,"type":350},{"type":380,"content":6000},[6001,6012],{"type":383,"content":6002},[6003],{"type":15,"attrs":6004,"content":6005},{"textAlign":53},[6006,6011],{"text":6007,"type":350,"marks":6008},"Provide palliative supports, home care, transitional support from acute to community care.",[6009],{"type":1293,"attrs":6010},{"color":16},{"text":2195,"type":350},{"type":383,"content":6013},[6014],{"type":15,"attrs":6015,"content":6016},{"textAlign":53},[6017,6022],{"text":6018,"type":350,"marks":6019},"Consult with healthcare providers and provide hospice support and information to people experiencing homelessness or vulnerable housing.",[6020],{"type":1293,"attrs":6021},{"color":16},{"text":2195,"type":350},{"type":12,"content":6024},[6025],{"type":15,"attrs":6026},{"textAlign":53},{"_uid":6028,"title":6029,"ctaLeft":6030,"ctaRight":6031,"component":376,"columnLeft":6032,"columnRight":6067},"eb9ad141-5c18-45f7-a6bc-23610679fa7c","Huron Shores Family Health Team (Blind River, Ontario) ",[],[],{"type":12,"content":6033},[6034,6046,6051],{"type":15,"attrs":6035,"content":6036},{"textAlign":53},[6037,6044],{"text":6038,"type":350,"marks":6039},"Huron Shores Family Health Team (HS FHT)",[6040],{"type":1393,"attrs":6041},{"href":6042,"uuid":53,"anchor":53,"custom":6043,"target":1397,"linktype":1398},"https://huronshoresfamilyhealthteam.com/index.html",{},{"text":6045,"type":350}," is a not-for-profit healthcare organization that provides high-quality, interdisciplinary primary care and improves the health, well-being and quality of life for people in the communities of Blind River, Bruce Mines, Richards Landing and Thessalon. HS FHT is partnering with North Shore Health Network.  ",{"type":15,"attrs":6047,"content":6048},{"textAlign":53},[6049],{"text":6050,"type":350},"Through the collaborative, HS FHT aims to:   ",{"type":380,"content":6052},[6053,6060],{"type":383,"content":6054},[6055],{"type":15,"attrs":6056,"content":6057},{"textAlign":53},[6058],{"text":6059,"type":350},"Conduct a needs assessment to understand gaps and challenges in accessing care for people experiencing homelessness or vulnerable housing.  ",{"type":383,"content":6061},[6062],{"type":15,"attrs":6063,"content":6064},{"textAlign":53},[6065],{"text":6066,"type":350},"Create a referral pathway and system navigation plan to address the palliative care needs of this population.  ",{"type":12,"content":6068},[6069],{"type":15,"attrs":6070},{"textAlign":53},{"_uid":6072,"title":6073,"ctaLeft":6074,"ctaRight":6075,"component":376,"columnLeft":6076,"columnRight":6101},"ac8bd5b1-184f-4316-98fd-10311ea6c61f","Institut de soins palliatifs et de fin de vie Michel-Sarrazin – Université Laval (Québec City, Québec) ",[],[],{"type":12,"content":6077},[6078,6091,6096],{"type":15,"attrs":6079,"content":6080},{"textAlign":53},[6081,6082,6089],{"text":5791,"type":350},{"text":6083,"type":350,"marks":6084},"Institut de soins palliatifs et de fin de vie Michel-Sarrazin – Université Laval",[6085],{"type":1393,"attrs":6086},{"href":6087,"uuid":53,"anchor":53,"custom":6088,"target":1397,"linktype":1398},"https://institutmichelsarrazin.ulaval.ca/",{},{"text":6090,"type":350}," contributes to the field of palliative and end-of-life care through its research and knowledge transfer activities.  ",{"type":15,"attrs":6092,"content":6093},{"textAlign":53},[6094],{"text":6095,"type":350},"The Institut’s partners: Clinique SPOT; Direction du soutien à l’autonomie des personnes âgées, Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale; Lauberivière; Centre d’hébergement autochtone de Québec; Direction de la qualité, de l’évaluation, de l’éthique et des affaires institutionnelles, CHU de Québec; Ministère de la Santé et des Services sociaux, Direction des soins infirmiers et responsable du dossier des soins palliatifs.  ",{"type":15,"attrs":6097,"content":6098},{"textAlign":53},[6099],{"text":6100,"type":350},"Through the collaborative, the Institut de soins palliatifs et de fin de vie Michel-Sarrazin – Université Laval aims to forge ties between people who are homeless or at risk of homelessness, care providers, and community organizations in the Québec City region in order to adapt palliative and end-of-life care to the needs of homeless or precariously housed individuals.   ",{"type":12,"content":6102},[6103],{"type":15,"attrs":6104},{"textAlign":53},{"_uid":6106,"title":6107,"ctaLeft":6108,"ctaRight":6109,"component":376,"columnLeft":6110,"columnRight":6129},"a32b4a8d-234c-4021-95b2-dc21d800f2f3","Kingston Community Health Centres (Kingston, Ontario) ",[],[],{"type":12,"content":6111},[6112,6124],{"type":15,"attrs":6113,"content":6114},{"textAlign":53},[6115,6122],{"text":6116,"type":350,"marks":6117},"Kingston Community Health Centres",[6118],{"type":1393,"attrs":6119},{"href":6120,"uuid":53,"anchor":53,"custom":6121,"target":1397,"linktype":1398},"https://kchc.ca/",{},{"text":6123,"type":350}," is a dynamic provider of integrated services that empower people and build communities. They strive to create inclusive, resilient and healthy communities. Kingston Community Health Centres is partnering with Queen’s University Palliative Medicine Program, Home-Based Housing and Queen’s University. ",{"type":15,"attrs":6125,"content":6126},{"textAlign":53},[6127],{"text":6128,"type":350},"Through the collaborative, Kingston Community Health Centres aims to better understand the unique needs of people experiencing homelessness or vulnerable housing and requiring palliative care services and ensure that they are connected to specialist palliative care services in a seamless and equitable manner. ",{"type":12,"content":6130},[6131],{"type":15,"attrs":6132},{"textAlign":53},{"_uid":6134,"title":6135,"ctaLeft":6136,"ctaRight":6137,"component":376,"columnLeft":6138,"columnRight":6182},"51b06812-deef-4e09-b719-15cf8bfdc711","Maison du Père (Montréal, Quebec) ",[],[],{"type":12,"content":6139},[6140,6154,6159],{"type":15,"attrs":6141,"content":6142},{"textAlign":53},[6143,6145,6152],{"text":6144,"type":350},"Ever since it was founded in 1969, ",{"text":6146,"type":350,"marks":6147},"Maison du Père",[6148],{"type":1393,"attrs":6149},{"href":6150,"uuid":53,"anchor":53,"custom":6151,"target":1397,"linktype":1398},"https://www.maisondupere.org/?lang=en",{},{"text":6153,"type":350}," has been renowned for its innovative spirit and expertise with people experiencing homelessness. Over the years, the organization has offered clients a continuum of services including a prevention service, a shelter referral centre, a social reintegration and housing maintenance service, a residence for seniors on the street and a specialized and palliative health care wing for people without an address. Maison du Père is partnering with the Palliative Home-Care Society of Greater Montreal and the Fondation Virage, as well as several other partners. ",{"type":15,"attrs":6155,"content":6156},{"textAlign":53},[6157],{"text":6158,"type":350},"Through the collaborative, Maison du Père aims to: ",{"type":380,"content":6160},[6161,6168,6175],{"type":383,"content":6162},[6163],{"type":15,"attrs":6164,"content":6165},{"textAlign":53},[6166],{"text":6167,"type":350},"Improve the experience of participants, their loved ones and providers by establishing a coordinated, user-friendly approach and integrating a harm-reduction approach for a broader client base. ",{"type":383,"content":6169},[6170],{"type":15,"attrs":6171,"content":6172},{"textAlign":53},[6173],{"text":6174,"type":350},"Strengthen collaboration and referrals between community, institutional and hospital partners. ",{"type":383,"content":6176},[6177],{"type":15,"attrs":6178,"content":6179},{"textAlign":53},[6180],{"text":6181,"type":350},"Improve access to care for clients experiencing homelessness in and around downtown Montréal, by increasing the number of spots available. ",{"type":12,"content":6183},[6184],{"type":15,"attrs":6185},{"textAlign":53},{"_uid":6187,"title":6188,"ctaLeft":6189,"ctaRight":6190,"component":376,"columnLeft":6191,"columnRight":6219},"c389f8cb-5bb4-4843-b5a3-b699fa860ba9","Medavie Health Services West - Moose Jaw (Moose Jaw, Saskatchewan) ",[],[],{"type":12,"content":6192},[6193,6205],{"type":15,"attrs":6194,"content":6195},{"textAlign":53},[6196,6203],{"text":6197,"type":350,"marks":6198},"Medavie Health Services West",[6199],{"type":1393,"attrs":6200},{"href":6201,"uuid":53,"anchor":53,"custom":6202,"target":1397,"linktype":1398},"https://medaviewest.ca/",{},{"text":6204,"type":350}," brings together four western emergency medical services (EMS) companies – MD Ambulance, Moose Jaw and District EMS, Guardian Ambulance, and Prairie EMS – into a single organization with regional expertise connected to national leadership in primary care. Medavie Health Services West - Moose Jaw is partnering with Square One Community Moose Jaw Inc., Thunder Creek Rehabilitation Association, Saskatchewan Health Authority and the Moose Jaw Age Friendly Committee. ",{"type":15,"attrs":6206,"content":6207},{"textAlign":53},[6208,6210,6217],{"text":6209,"type":350},"Through the collaborative, ",{"text":6211,"type":350,"marks":6212},"Medavie Health Services West - Moose Jaw",[6213],{"type":1393,"attrs":6214},{"href":6215,"uuid":53,"anchor":53,"custom":6216,"target":1397,"linktype":1398},"http://www.moosejawems.ca/",{},{"text":6218,"type":350}," aims to provide medical supports and treatment, as well as referrals to appropriate resources, to people experiencing homelessness or vulnerable housing who have palliative care needs through their community paramedic program.  ",{"type":12,"content":6220},[6221],{"type":15,"attrs":6222},{"textAlign":53},{"_uid":6224,"title":6225,"ctaLeft":6226,"ctaRight":6227,"component":376,"columnLeft":6228,"columnRight":6256},"fc7c6d98-0f15-4880-8d98-69f9ec480aa8","Newfoundland and Labrador (NL) Health Services – Labrador-Grenfell Zone (Nain, Newfoundland and Labrador) ",[],[],{"type":12,"content":6229},[6230,6242],{"type":15,"attrs":6231,"content":6232},{"textAlign":53},[6233,6240],{"text":6234,"type":350,"marks":6235},"NL Health Services",[6236],{"type":1393,"attrs":6237},{"href":6238,"uuid":53,"anchor":53,"custom":6239,"target":1397,"linktype":1398},"https://nlhealthservices.ca/",{},{"text":6241,"type":350}," provides a broad range of programs and services to the people of NL through a large suite of facilities, clinics, and community services, overseen by the health zones. The Labrador-Grenfell Zone serves all communities in Labrador, and those north of Barlett’s Harbour on the Northern Peninsula.",{"type":15,"attrs":6243,"content":6244},{"textAlign":53},[6245,6247,6254],{"text":6246,"type":350},"Through the collaborative, NL Health Services – Labrador-Grenfell Zone aims to implement a model of care through the ",{"text":6248,"type":350,"marks":6249},"Nain Community Clinic",[6250],{"type":1393,"attrs":6251},{"href":6252,"uuid":53,"anchor":53,"custom":6253,"target":1397,"linktype":1398},"https://www.lghealth.ca/facilities/community-clinics/nain/",{},{"text":6255,"type":350}," that enables community members to receive palliative care within their community and homes. This initiative is intended to reduce the number of individuals who must travel outside of their remote community to receive palliative care.",{"type":12,"content":6257},[6258],{"type":15,"attrs":6259},{"textAlign":53},{"_uid":6261,"title":6262,"ctaLeft":6263,"ctaRight":6264,"component":376,"columnLeft":6265,"columnRight":6289},"ca7f73d2-c9ae-4757-9739-8b1345024837","Newfoundland and Labrador (NL) Health Services – Eastern-Rural/Urban Zones (St. John’s, Newfoundland and Labrador) ",[],[],{"type":12,"content":6266},[6267,6279,6284],{"type":15,"attrs":6268,"content":6269},{"textAlign":53},[6270,6272,6277],{"text":6271,"type":350},"As the provincial health authority, ",{"text":6234,"type":350,"marks":6273},[6274],{"type":1393,"attrs":6275},{"href":6238,"uuid":53,"anchor":53,"custom":6276,"target":1397,"linktype":1398},{},{"text":6278,"type":350}," delivers high-quality health care to all residents of the province through a comprehensive range of programs. Utilizing an extensive network of facilities, clinics, and community services, we employ a zonal approach to ensure accessible and effective care for everyone.",{"type":15,"attrs":6280,"content":6281},{"textAlign":53},[6282],{"text":6283,"type":350},"The Eastern Urban Zone of NL Health Services, as part of the Downtown Health Collaborative, is partnering extensively with community organizations to improve health services and access to palliative and end of life care in the St. Johns Metro area.",{"type":15,"attrs":6285,"content":6286},{"textAlign":53},[6287],{"text":6288,"type":350},"Through the collaborative, NL Health Services – Eastern Zone aims implement a bed-based model of care within the community setting for people experiencing homelessness and unstable housing.",{"type":12,"content":6290},[6291],{"type":15,"attrs":6292},{"textAlign":53},{"_uid":6294,"title":6295,"ctaLeft":6296,"ctaRight":6297,"component":376,"columnLeft":6298,"columnRight":6338},"2b33e67d-4a7e-4729-8ef6-e0838b9a2091","Niginan Housing Ventures (Edmonton, Alberta)",[],[],{"type":12,"content":6299},[6300,6312,6317,6322],{"type":15,"attrs":6301,"content":6302},{"textAlign":53},[6303,6310],{"text":6304,"type":350,"marks":6305},"Niginan Housing Ventures",[6306],{"type":1393,"attrs":6307},{"href":6308,"uuid":53,"anchor":53,"custom":6309,"target":1397,"linktype":1398},"https://www.niginan.ca/",{},{"text":6311,"type":350}," is an Indigenous-led registered charity serving those hardest-to-house with complex medical, social and housing needs. They provide supportive, affordable housing opportunities for individuals and families who no other organization in Edmonton has successfully served. Residents are provided with loving and caring support for all areas of their lives and access to Indigenous ceremonies and cultural support.   ",{"type":15,"attrs":6313,"content":6314},{"textAlign":53},[6315],{"text":6316,"type":350},"Niginan Housing Ventures is partnering with Kokums Helper Society and other community partners such as George’s House.  ",{"type":15,"attrs":6318,"content":6319},{"textAlign":53},[6320],{"text":6321,"type":350},"Through the collaborative, Niginan Housing Ventures aims to:  ",{"type":380,"content":6323},[6324,6331],{"type":383,"content":6325},[6326],{"type":15,"attrs":6327,"content":6328},{"textAlign":53},[6329],{"text":6330,"type":350},"Provide Indigenous end-of-life care to the urban, houseless, vulnerable and predominantly Indigenous people.  ",{"type":383,"content":6332},[6333],{"type":15,"attrs":6334,"content":6335},{"textAlign":53},[6336],{"text":6337,"type":350},"Create guidelines for Indigenous end-of-life care to support other communities to build capacity to deliver culturally safe(r) palliative care. ",{"type":12,"content":6339},[6340],{"type":15,"attrs":6341},{"textAlign":53},{"_uid":6343,"title":6344,"ctaLeft":6345,"ctaRight":6346,"component":376,"columnLeft":6347,"columnRight":6389},"fb07c37e-374a-4027-a85f-70a9a5d886e6","Nova Scotia Health (Central Zone, Nova Scotia) ",[],[],{"type":12,"content":6348},[6349,6361,6366],{"type":15,"attrs":6350,"content":6351},{"textAlign":53},[6352,6359],{"text":6353,"type":350,"marks":6354},"Nova Scotia Health",[6355],{"type":1393,"attrs":6356},{"href":6357,"uuid":53,"anchor":53,"custom":6358,"target":1397,"linktype":1398},"https://www.nshealth.ca/",{},{"text":6360,"type":350}," provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. It operates hospitals, health centres and community-based programs across the province. Nova Scotia Health is partnering with Northwood, the Victorian Order of Nurses and many other community partners to serve the most vulnerable.  ",{"type":15,"attrs":6362,"content":6363},{"textAlign":53},[6364],{"text":6365,"type":350},"Through the collaborative, Nova Scotia Health aims to:  ",{"type":380,"content":6367},[6368,6375,6382],{"type":383,"content":6369},[6370],{"type":15,"attrs":6371,"content":6372},{"textAlign":53},[6373],{"text":6374,"type":350},"Develop a network of organizations and providers with the shared goal of improving equitable access to palliative care.  ",{"type":383,"content":6376},[6377],{"type":15,"attrs":6378,"content":6379},{"textAlign":53},[6380],{"text":6381,"type":350},"Collaborate with community partners to adapt services to meet the needs of those experiencing homelessness or vulnerable housing by embedding services in local shelters and hospices.  ",{"type":383,"content":6383},[6384],{"type":15,"attrs":6385,"content":6386},{"textAlign":53},[6387],{"text":6388,"type":350},"Build capacity across community partners to identify who may benefit from a palliative approach to care and what this approach looks like for this population.  ",{"type":12,"content":6390},[6391],{"type":15,"attrs":6392},{"textAlign":53},{"_uid":6394,"title":6395,"ctaLeft":6396,"ctaRight":6397,"component":376,"columnLeft":6398,"columnRight":6454},"b5b8d318-f3a0-4f58-a1ca-4c37ea3fbd77","Scarborough Centre for Healthy Communities/Inner City Health Associates (Scarborough, Ontario)  ",[],[],{"type":12,"content":6399},[6400,6412,6435,6440,6449],{"type":15,"attrs":6401,"content":6402},{"textAlign":53},[6403,6410],{"text":6404,"type":350,"marks":6405},"Scarborough Centre for Healthy Communities (SCHC)",[6406],{"type":1393,"attrs":6407},{"href":6408,"uuid":53,"anchor":53,"custom":6409,"target":1397,"linktype":1398},"https://schcontario.ca/",{},{"text":6411,"type":350}," provides accessible, equitable and transformational health and social service choices for the well-being of diverse communities.   ",{"type":15,"attrs":6413,"content":6414},{"textAlign":53},[6415,6417,6424,6426,6433],{"text":6416,"type":350},"SCHC is partnering with ",{"text":6418,"type":350,"marks":6419},"Palliative Education and Care for the Homeless (PEACH)",[6420],{"type":1393,"attrs":6421},{"href":6422,"uuid":53,"anchor":53,"custom":6423,"target":1397,"linktype":1398},"https://www.icha-toronto.ca/programs/peach-palliative-education-and-care-for-the-homeless",{},{"text":6425,"type":350},", a program of the ",{"text":6427,"type":350,"marks":6428},"Inner City Health Associates (ICHA)",[6429],{"type":1393,"attrs":6430},{"href":6431,"uuid":53,"anchor":53,"custom":6432,"target":1397,"linktype":1398},"https://www.icha-toronto.ca/",{},{"text":6434,"type":350},", to address a rapid increase in the number of Scarborough residents who have overlapping housing insecurity, marginalization and palliative care needs. PEACH is a partnership between ICHA, Toronto Centre Home and Community Care Support Services and Kensington Health.   ",{"type":15,"attrs":6436,"content":6437},{"textAlign":53},[6438],{"text":6439,"type":350},"Through the collaborative, SCHC aims to:   ",{"type":380,"content":6441},[6442],{"type":383,"content":6443},[6444],{"type":15,"attrs":6445,"content":6446},{"textAlign":53},[6447],{"text":6448,"type":350},"Develop and implement a sustainable regional model of PEACH in Scarborough.  ",{"type":15,"attrs":6450,"content":6451},{"textAlign":53},[6452],{"text":6453,"type":350},"This model will be tailored to the unique needs of the Scarborough community.",{"type":12,"content":6455},[6456],{"type":15,"attrs":6457},{"textAlign":53},{"_uid":6459,"title":6460,"ctaLeft":6461,"ctaRight":6462,"component":376,"columnLeft":6463,"columnRight":6500},"94943943-4cbf-47be-b484-deaa1294bc3c","The Palliative Home-Care Society of Greater Montreal (Montreal, Quebec) ",[],[],{"type":12,"content":6464},[6465,6477],{"type":15,"attrs":6466,"content":6467},{"textAlign":53},[6468,6475],{"text":6469,"type":350,"marks":6470},"The Palliative Home-Care Society of Greater Montreal",[6471],{"type":1393,"attrs":6472},{"href":6473,"uuid":53,"anchor":53,"custom":6474,"target":1397,"linktype":1398},"https://www.societedesoinspalliatifs.com/",{},{"text":6476,"type":350}," enables all persons in the advanced stages of cancer or other life-limiting illnesses to conclude the final chapter of their lives in the comfort of their homes at no cost. From an academic and research perspective, the Society contributes to advancing knowledge in palliative care and participates in developing scientific and clinical approaches, particularly in-home palliative care. Through the program, the Society aims to: ",{"type":380,"content":6478},[6479,6486,6493],{"type":383,"content":6480},[6481],{"type":15,"attrs":6482,"content":6483},{"textAlign":53},[6484],{"text":6485,"type":350},"Strengthen partnerships with community-based organizations serving individuals experiencing structural vulnerabilities. ",{"type":383,"content":6487},[6488],{"type":15,"attrs":6489,"content":6490},{"textAlign":53},[6491],{"text":6492,"type":350},"Design and implement a sustainable outreach model that enables individuals living in a state of social precariousness to receive palliative care in the environment of their choice, thanks to the early referral of potential candidates. ",{"type":383,"content":6494},[6495],{"type":15,"attrs":6496,"content":6497},{"textAlign":53},[6498],{"text":6499,"type":350},"Develop resources to support reciprocal knowledge exchange within the community to better understand palliative approaches to care and the unique needs of people who are homeless or living in a state of precariousness. ",{"type":12,"content":6501},[6502],{"type":15,"attrs":6503},{"textAlign":53},{"_uid":6505,"title":6506,"ctaLeft":6507,"ctaRight":6508,"component":376,"columnLeft":6509,"columnRight":6567},"fb0756e8-9cac-4918-9291-acbf9dbce249","The Dorothy Ley Hospice (Etobicoke, Ontario)",[],[],{"type":12,"content":6510},[6511,6523,6528],{"type":15,"attrs":6512,"content":6513},{"textAlign":53},[6514,6521],{"text":6515,"type":350,"marks":6516},"The Dorothy Ley Hospice",[6517],{"type":1393,"attrs":6518},{"href":6519,"uuid":53,"anchor":53,"custom":6520,"target":1397,"linktype":1398},"https://dlhospice.org/",{},{"text":6522,"type":350}," is a volunteer-based community service organization offering compassionate care to people living with the challenges of a life-limiting illness or loss. Programs offered meet individual physical, emotional, spiritual and psychosocial needs to ensure each person can live life to the fullest. Through support from government donors and community partners, services are provided at no cost. The Hospice is partnering with GPS Health Navigators, Hope House Community Hospice and COMPASS Community Health Centre.  ",{"type":15,"attrs":6524,"content":6525},{"textAlign":53},[6526],{"text":6527,"type":350},"Through the collaborative, the Hospice aims to:   ",{"type":380,"content":6529},[6530,6546,6553,6560],{"type":383,"content":6531},[6532],{"type":15,"attrs":6533,"content":6534},{"textAlign":53},[6535,6537,6544],{"text":6536,"type":350},"Establish a system navigation service to ensure vulnerably housed refugees with ",{"text":6538,"type":350,"marks":6539},"Interim Federal Health Insurance",[6540],{"type":1393,"attrs":6541},{"href":6542,"uuid":53,"anchor":53,"custom":6543,"target":1397,"linktype":1398},"https://www.canada.ca/en/immigration-refugees-citizenship/services/refugees/help-within-canada/health-care/interim-federal-health-program.html",{},{"text":6545,"type":350}," and palliative care needs are connected with appropriate services.   ",{"type":383,"content":6547},[6548],{"type":15,"attrs":6549,"content":6550},{"textAlign":53},[6551],{"text":6552,"type":350},"Increase awareness of insurance barriers for this population among community partners.  ",{"type":383,"content":6554},[6555],{"type":15,"attrs":6556,"content":6557},{"textAlign":53},[6558],{"text":6559,"type":350},"Increase access to palliative care services for this population.   ",{"type":383,"content":6561},[6562],{"type":15,"attrs":6563,"content":6564},{"textAlign":53},[6565],{"text":6566,"type":350},"This project will begin with a focus on communities including Mississauga, Hamilton and York Region, with opportunities to spread to other jurisdictions.  ",{"type":12,"content":6568},[6569],{"type":15,"attrs":6570},{"textAlign":53},{"_uid":6572,"title":6573,"ctaLeft":6574,"ctaRight":6575,"component":376,"columnLeft":6576,"columnRight":6609},"d3f74a17-6950-412f-9556-6a2eabd77b7b","The Salvation Army Crossroads Residential Services (Saskatoon, Saskatchewan) ",[],[],{"type":12,"content":6577},[6578,6590,6595,6604],{"type":15,"attrs":6579,"content":6580},{"textAlign":53},[6581,6588],{"text":6582,"type":350,"marks":6583},"The Salvation Army Crossroads Residential Services",[6584],{"type":1393,"attrs":6585},{"href":6586,"uuid":53,"anchor":53,"custom":6587,"target":1397,"linktype":1398},"https://www.salvationarmysaskatoon.org/residential-homes",{},{"text":6589,"type":350},", which opened in 1952, offers a Male-Identified Emergency Shelter program and the New Frontiers' Correctional Services Canada's halfway house program. Crossroads provides the Emergency After-Hours Program and a Community Feeding Program to support the vibrant community surrounding it. Crossroads is partnering with Medavie Health Services West.  ",{"type":15,"attrs":6591,"content":6592},{"textAlign":53},[6593],{"text":6594,"type":350},"Through the collaborative, Crossroads aims to: ",{"type":380,"content":6596},[6597],{"type":383,"content":6598},[6599],{"type":15,"attrs":6600,"content":6601},{"textAlign":53},[6602],{"text":6603,"type":350},"Embed paramedicine services focused on improving proximity to streamlined and dignified care within its shelter sites.   ",{"type":15,"attrs":6605,"content":6606},{"textAlign":53},[6607],{"text":6608,"type":350},"This initiative will involve the implementation of a health clinic informed by community needs. ",{"type":12,"content":6610},[6611],{"type":15,"attrs":6612},{"textAlign":53},{"_uid":6614,"title":6615,"ctaLeft":6616,"ctaRight":6617,"component":376,"columnLeft":6618,"columnRight":6678},"797dcac4-8b38-4e81-81eb-a40a26d090cb","Second Mile Club of Toronto/Kensington Health (Toronto, Ontario)",[],[],{"type":12,"content":6619},[6620,6637,6646,6655,6662],{"type":15,"attrs":6621,"content":6622},{"textAlign":1487},[6623,6631,6636],{"text":6624,"type":350,"marks":6625},"The Second Mile Club of Toronto/Kensington Health",[6626,6629],{"type":1393,"attrs":6627},{"href":6628,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.kensingtonhealth.org/HelpSMC",{"type":1293,"attrs":6630},{"color":16},{"text":6632,"type":350,"marks":6633}," supports older adults and people living with disabilities in the community. They offer safe, recreational spaces and in-home services for older adults and adults living with disabilities. They also offer crisis intervention, home-making, senior active living centers, community day hospice and a caregiver support program.",[6634],{"type":1293,"attrs":6635},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":6638,"content":6639},{"textAlign":1487},[6640,6645],{"text":6641,"type":350,"marks":6642},"The Second Mile Club of Toronto/Kensington Health is partnering with the PEACH – Palliative Education and Care for the Homeless program, which is a program through the Inner City Health Associates and The Neighborhood Group to ensure that the Peer Worker Initiative is collaborative and best serves the community we care for. The Second Mile Club of Toronto/Kensington Health is funded by the Ontario Ministry of Health, the Ontario Senior Secretariat, and the City of Toronto.",[6643],{"type":1293,"attrs":6644},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":6647,"content":6648},{"textAlign":1487},[6649,6654],{"text":6650,"type":350,"marks":6651},"Through the collaborative, the Second Mile Club of Toronto/Kensington Health aims to provide support, advocacy and case management to individuals who are living with life-limiting illness while experiencing homelessness through a peer worker who will work alongside a health navigator.  ",[6652],{"type":1293,"attrs":6653},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":6656,"content":6657},{"textAlign":1487},[6658],{"text":6659,"type":350,"marks":6660},"Related resources: ",[6661],{"type":1438},{"type":380,"content":6663},[6664],{"type":383,"content":6665},[6666],{"type":15,"attrs":6667,"content":6668},{"textAlign":53},[6669,6676],{"text":6670,"type":350,"marks":6671},"Palliative Education and Care for the Homeless (PEACH): A Model of Outreach Palliative Care for Structurally Vulnerable Populations",[6672],{"type":1393,"attrs":6673},{"href":6674,"uuid":53,"anchor":53,"custom":6675,"target":1397,"linktype":1398},"https://www.longwoods.com/content/27055/healthcare-quarterly/palliative-education-and-care-for-the-homeless-peach-a-model-of-outreach-palliative-care-for-stru%0d",{},{"text":6677,"type":350}," (Healthcare Quarterly, April 2023): This article describes how PEACH’s unique model, critical community partnerships and research have been necessary for it to become a leader in community-based palliative care for structurally vulnerable people.",{"type":12,"content":6679},[6680],{"type":15,"attrs":6681},{"textAlign":53},{"_uid":6683,"title":6684,"ctaLeft":6685,"ctaRight":6686,"component":376,"columnLeft":6687,"columnRight":6722},"5f7dde02-6611-4b25-aa15-00344e45142b","Thunder Bay Palliative Advocacy & Care Team (PACT) (Thunder Bay, Ontario)",[],[],{"type":12,"content":6688},[6689,6694,6699],{"type":15,"attrs":6690,"content":6691},{"textAlign":53},[6692],{"text":6693,"type":350},"Thunder Bay Palliative Advocacy & Care Team (PACT) provides primary healthcare and social services in the Thunder Bay community and surrounding District. PACT is partnering with Hospice Northwest, St. Joseph’s Group Northwest Regional Palliative Care Program, Thunder Bay Palliative Care Associates, the Centre for Education and Research on Acting and Health (CERAH) and NorWest Community Health Centre. ",{"type":15,"attrs":6695,"content":6696},{"textAlign":53},[6697],{"text":6698,"type":350},"Through the collaborative, PACT aims to: ",{"type":380,"content":6700},[6701,6708,6715],{"type":383,"content":6702},[6703],{"type":15,"attrs":6704,"content":6705},{"textAlign":53},[6706],{"text":6707,"type":350},"Improve access to care through an outreach worker dedicated to vulnerably housed palliative care clients. ",{"type":383,"content":6709},[6710],{"type":15,"attrs":6711,"content":6712},{"textAlign":53},[6713],{"text":6714,"type":350},"Increase knowledge about palliative care among healthcare providers and people experiencing homelessness. ",{"type":383,"content":6716},[6717],{"type":15,"attrs":6718,"content":6719},{"textAlign":53},[6720],{"text":6721,"type":350},"Inform future programming though community engagement sessions and then build capacity to address identified needs in the community. ",{"type":12,"content":6723},[6724],{"type":15,"attrs":6725},{"textAlign":53},{"_uid":6727,"title":6728,"ctaLeft":6729,"ctaRight":6730,"component":376,"columnLeft":6731,"columnRight":6783},"a2b58489-39aa-44a2-baa2-77763e6f1f42","Vancouver Coastal Health/Providence Health Care (Vancouver, British Columbia)",[],[],{"type":12,"content":6732},[6733,6745,6750,6755,6760],{"type":15,"attrs":6734,"content":6735},{"textAlign":53},[6736,6743],{"text":6737,"type":350,"marks":6738},"Vancouver Coastal Health",[6739],{"type":1393,"attrs":6740},{"href":6741,"uuid":53,"anchor":53,"custom":6742,"target":1397,"linktype":1398},"https://www.vch.ca/en",{},{"text":6744,"type":350}," and Providence Health Care are responsible for the delivery of community, hospital and long-term care services to people in communities including Richmond, Vancouver, the North Shore, Sunshine Coast, Sea to Sky corridor, Powell River, Bella Bella and Bella Coola, and provide specialized care and services for people throughout the province. ",{"type":15,"attrs":6746,"content":6747},{"textAlign":53},[6748],{"text":6749,"type":350},"Vancouver Coastal Health and Providence Health Care are the provincial hub for healthcare education and research, and together provide services to the Vancouver Downtown Eastside of Vancouver where a large community of people experience homelessness and/or precarious housing, and multiple other structural vulnerabilities.  ",{"type":15,"attrs":6751,"content":6752},{"textAlign":53},[6753],{"text":6754,"type":350},"Vancouver Coastal Health and Providence Health Care are partnering with Peer Operations/Overdose Emergency Response Team, Vancouver Coastal Health Indigenous Health, Vancouver Coastal Health Regional Mental Health/Substance Use, First Nations Health Authority, and BC Centre for Substance Use. ",{"type":15,"attrs":6756,"content":6757},{"textAlign":53},[6758],{"text":6759,"type":350},"Through the collaborative, Vancouver Coastal Health and Providence Health Care aim to: ",{"type":380,"content":6761},[6762,6769,6776],{"type":383,"content":6763},[6764],{"type":15,"attrs":6765,"content":6766},{"textAlign":53},[6767],{"text":6768,"type":350},"Better understand the care planning preferences of patients who are experiencing homelessness or other structural vulnerabilities and living with a serious illness. ",{"type":383,"content":6770},[6771],{"type":15,"attrs":6772,"content":6773},{"textAlign":53},[6774],{"text":6775,"type":350},"Develop, implement and evaluate patient-informed best practice guidance for serious illness care planning conversations. ",{"type":383,"content":6777},[6778],{"type":15,"attrs":6779,"content":6780},{"textAlign":53},[6781],{"text":6782,"type":350},"Address barriers and improve communication and collaboration between teams that support patients in the Downtown Eastside community of Vancouver, including community care and acute care teams and other service providers. ",{"type":12,"content":6784},[6785],{"type":15,"attrs":6786},{"textAlign":53},{"_uid":6788,"title":6789,"ctaLeft":6790,"ctaRight":6791,"component":376,"columnLeft":6792,"columnRight":6841},"ce29f3e0-b0a3-45aa-9759-057d8b3fc479","Victoria Cool Aid Society (Victoria, British Columbia) ",[],[],{"type":12,"content":6793},[6794,6806,6820,6825],{"type":15,"attrs":6795,"content":6796},{"textAlign":53},[6797,6804],{"text":6798,"type":350,"marks":6799},"Victoria Cool Aid Society",[6800],{"type":1393,"attrs":6801},{"href":6802,"uuid":53,"anchor":53,"custom":6803,"target":1397,"linktype":1398},"https://www.coolaid.org/",{},{"text":6805,"type":350}," works with partners to offer life-changing services to adults impacted by poverty, colonization, stigma and homelessness. These services include permanent housing, emergency shelter, health and dental care, employment assistance, and social and recreational opportunities. Victoria Cool Aid Society is partnering with Island Health.  ",{"type":15,"attrs":6807,"content":6808},{"textAlign":53},[6809,6811,6818],{"text":6810,"type":350},"Building on foundational learnings from the Island Health’s ",{"text":6812,"type":350,"marks":6813},"Palliative Outreach Resource Team (PORT)",[6814],{"type":1393,"attrs":6815},{"href":6816,"uuid":53,"anchor":53,"custom":6817,"target":1397,"linktype":1398},"https://www.equityinpalliativecare.com/port",{},{"text":6819,"type":350},", the team is committed to meaningful community engagement and participatory action to develop a shared vision of palliative care services for the greater Victoria area.  ",{"type":15,"attrs":6821,"content":6822},{"textAlign":53},[6823],{"text":6824,"type":350},"Through the collaborative, the Victoria Cool Aid Society aims to:  ",{"type":380,"content":6826},[6827,6834],{"type":383,"content":6828},[6829],{"type":15,"attrs":6830,"content":6831},{"textAlign":53},[6832],{"text":6833,"type":350},"Co-design a sustainable model of care with community partners, including housing services, Island Health Authority, community-based care providers and people with lived and living experience.  ",{"type":383,"content":6835},[6836],{"type":15,"attrs":6837,"content":6838},{"textAlign":53},[6839],{"text":6840,"type":350},"Implement and evaluate a community-based, end-of-life care environment (cluster of beds) for individuals experiencing homelessness or structural vulnerabilities in the greater Victoria area.  ",{"type":12,"content":6842},[6843],{"type":15,"attrs":6844},{"textAlign":53},{"_uid":6846,"title":6847,"ctaLeft":6848,"ctaRight":6849,"component":376,"columnLeft":6850,"columnRight":6876},"ec0563e0-8698-4e1e-88e1-c43966191f22","Winnipeg Regional Health Authority (Winnipeg, Manitoba)",[],[],{"type":12,"content":6851},[6852,6866,6871],{"type":15,"attrs":6853,"content":6854},{"textAlign":53},[6855,6856,6864],{"text":5791,"type":350},{"text":6857,"type":350,"marks":6858},"Winnipeg Regional Health Authority",[6859],{"type":1393,"attrs":6860},{"href":6861,"uuid":53,"anchor":53,"custom":6862,"target":1397,"linktype":1398},"https://wrha.mb.ca/",{"aria-label":6863},"Winnipeg Regional Health Authority (opens in a new tab)",{"text":6865,"type":350}," provides healthcare services to residents of the city of Winnipeg, as well as the northern community of Churchill and the rural municipalities of East and West St. Paul.  ",{"type":15,"attrs":6867,"content":6868},{"textAlign":53},[6869],{"text":6870,"type":350},"Winnipeg Regional Health Authority is partnering with George and Fay Yee Centre for Health Innovation and Shared Health to collaboratively work with existing partners who support those experiencing homelessness within the Winnipeg Health Region. Additional stakeholders and participating agencies will be added through an iterative, targeted engagement strategy as part of this collaborative. ",{"type":15,"attrs":6872,"content":6873},{"textAlign":53},[6874],{"text":6875,"type":350},"Through the collaborative, the Winnipeg Regional Health Authority aims to establish and implement a strategic plan for providing palliative approaches to care for people experiencing homelessness or vulnerable housing within their jurisdiction.",{"type":12,"content":6877},[6878],{"type":15,"attrs":6879},{"textAlign":53},"Improving Equity in Access to Palliative Care Communities",{"type":12,"content":6882},[6883,6888,6893],{"type":15,"attrs":6884,"content":6885},{"textAlign":53},[6886],{"text":6887,"type":350},"Healthcare Excellence Canada and the Canadian Partnership Against Cancer are supporting 23 communities through the Improving Equity in Access to Palliative Care, a collaborative designed to make measurable improvement in access to palliative care with and for people experiencing homelessness or vulnerable housing.  ",{"type":1342,"attrs":6889,"content":6890},{"level":1344,"textAlign":53},[6891],{"text":6892,"type":350},"Participating communities and projects",{"type":15,"attrs":6894,"content":6895},{"textAlign":53},[6896],{"text":6897,"type":350},"The following teams have been accepted to participate in Improving Equity in Access to Palliative Care. ",{"id":16,"_uid":6899,"items":6900,"component":1313},"a0e15930-40db-4176-b4fb-474664d5f742",[6901],{"_uid":6902,"image":6903,"quote":6905,"author":6912,"component":1311,"author_title":6913},"31a262bf-55c1-42b5-a494-5df221ddd564",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":6904},{},{"type":12,"content":6906},[6907],{"type":15,"attrs":6908,"content":6909},{"textAlign":53},[6910],{"text":6911,"type":350},"A benefit I was not expecting in joining the collaborative but have found incredibly valuable is the opportunity to connect with other teams across the country who are doing similar or related work. We are able to learn from their experiences and benefit from their collective wisdom to help move not only our project but also our broader palliative care services forward.","Umilla Stead","Regional Lead, Palliative Approach to Care, Vancouver Coastal Health",{"id":16,"_uid":6915,"title":6916,"images":6917,"component":6948},"d17d778e-2fc9-49d1-9057-d3f0812d633f","Improving Equity in Access to Palliative Care in action",[6918,6923,6928,6933,6938,6943],{"id":6919,"alt":6920,"name":16,"focus":16,"title":16,"source":16,"filename":6921,"copyright":16,"fieldtype":284,"meta_data":6922},114292730751168,"Team members and coaches participating in the Improving Equity in Access to Palliative Care collaborative participating in a land-based learning session facilitated by Wanuskewin staff.","https://a-ca.storyblok.com/f/850807391887861/3c9f0b36da/teepee-teachings-1.jpg",{"alt":6920,"title":16,"source":16,"copyright":16},{"id":6924,"alt":6925,"name":16,"focus":16,"title":16,"source":16,"filename":6926,"copyright":16,"fieldtype":284,"meta_data":6927},114292727498943,"Team members representing The Grey-Bruce Ontario Health Team / Brightshores Health System and Fort Erie Native Friendship Centre exchanging learnings about their initiatives at a program workshop.","https://a-ca.storyblok.com/f/850807391887861/2d564ae4b6/interactions-1.jpg",{"alt":6925,"title":16,"source":16,"copyright":16},{"id":6929,"alt":6930,"name":16,"focus":16,"title":16,"source":16,"filename":6931,"copyright":16,"fieldtype":284,"meta_data":6932},114292732090561,"Dr. Holly Prince, one of the Improving Equity in Access to Palliative Care coaches, facilitating group discussions with team members representing Alberta Health Services, Champlain Hospice Palliative Care Program, Bruyère, Fort Erie Native Friendship Centre, Niginan Housing Ventures, and NL Health Services – Labrador-Grenfell Zone at a program workshop.","https://a-ca.storyblok.com/f/850807391887861/6c2173cdb0/interactions-5.jpg",{"alt":6930,"title":16,"source":16,"copyright":16},{"id":6934,"alt":6935,"name":16,"focus":16,"title":16,"source":16,"filename":6936,"copyright":16,"fieldtype":284,"meta_data":6937},114292724537533,"Team members representing Huron Shores Family Health Team, NL Health Services – Eastern Rural/Urban Zones and Victoria Cool Aid Society learning about the Saskatoon Tribal Council Health Bus which is a collaborative initiative between Medavie Health Services, the Saskatoon Tribal Council and the Government of Saskatchewan serving seven First Nations communities.","https://a-ca.storyblok.com/f/850807391887861/79c6338fc2/medavie-van-4.jpg",{"alt":6935,"title":16,"source":16,"copyright":16},{"id":6939,"alt":6940,"name":16,"focus":16,"title":16,"source":16,"filename":6941,"copyright":16,"fieldtype":284,"meta_data":6942},114292736370883,"Dr. Kelli Stajduhar, one of the Improving Equity in Access to Palliative Care coaches, sharing reflections at a program workshop joined by team members representing Thunder Bay’s Palliative Advocacy and Care Team (PACT) and Victoria Cool Aid Society.","https://a-ca.storyblok.com/f/850807391887861/8c96b69907/interactions-2.jpg",{"alt":6940,"title":16,"source":16,"copyright":16},{"id":6944,"alt":6945,"name":16,"focus":16,"title":16,"source":16,"filename":6946,"copyright":16,"fieldtype":284,"meta_data":6947},114292733163714,"Team members and coaches participating in the Improving Equity in Access to Palliative Care collaborative participating in a guided walk facilitated by Wanuskewin staff.","https://a-ca.storyblok.com/f/850807391887861/f7ede5c609/guided-walk-1.jpg",{"alt":6945,"title":16,"source":16,"copyright":16},"slider-images",{"id":16,"_uid":6950,"items":6951,"component":1313},"7397a089-feef-434e-973f-16fa4c5a74fd",[6952,6967,6978,6989,7000],{"_uid":6953,"image":6954,"quote":6956,"author":16,"component":1311,"author_title":16},"af134ddb-f955-4c86-aaf4-a91cb0fa8524",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":6955},{},{"type":12,"content":6957},[6958],{"type":15,"attrs":6959,"content":6960},{"textAlign":53},[6961],{"text":6962,"type":350,"marks":6963},"“As a group we saw human rights, dignity and equity not being upheld and we tried to make a difference. And we did.”",[6964],{"type":1293,"attrs":6965},{"color":6966},"#1F1F1F",{"_uid":6968,"image":6969,"quote":6971,"author":16,"component":1311,"author_title":16},"16f2b85e-e1b5-4405-9ccf-c33ae7236f87",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":6970},{},{"type":12,"content":6972},[6973],{"type":15,"attrs":6974,"content":6975},{"textAlign":53},[6976],{"text":6977,"type":350},"“It takes a village to do equity work. This is my village.”",{"_uid":6979,"image":6980,"quote":6982,"author":16,"component":1311,"author_title":16},"a9630043-5a37-470e-ac91-a68408f49119",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":6981},{},{"type":12,"content":6983},[6984],{"type":15,"attrs":6985,"content":6986},{"textAlign":53},[6987],{"text":6988,"type":350},"“This collaborative is proof that the work can be done.”",{"_uid":6990,"image":6991,"quote":6993,"author":16,"component":1311,"author_title":16},"06209595-5552-4908-a728-02a2509b13a4",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":6992},{},{"type":12,"content":6994},[6995],{"type":15,"attrs":6996,"content":6997},{"textAlign":53},[6998],{"text":6999,"type":350},"“This is a group that has shared passion and purpose that is bigger than themselves. That is worth sharing.”",{"_uid":7001,"image":7002,"quote":7004,"author":16,"component":1311,"author_title":16},"52c3d400-db0a-49e0-a302-ed68fb046074",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7003},{},{"type":12,"content":7005},[7006],{"type":15,"attrs":7007,"content":7008},{"textAlign":53},[7009],{"text":7010,"type":350},"“You have to slow down to get to where you want to go.”",{"id":16,"_uid":7012,"link":7013,"image":7023,"title":7020,"video_id":16,"component":1602,"media_type":1419,"description":7025,"video_title":16},"0d29058e-ea7f-48e6-8c31-1d612481a66a",[7014],{"_uid":7015,"link":7016,"label":1166,"component":1327},"3e0055e7-12ac-46f1-be6d-637f3d993b87",{"id":7017,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":7018,"story":7019},"cfae4060-3740-44a5-b1d2-610422753c4e","updates/from-workshop-to-action-takeaways-on-equitable-access-to-palliative-care",{"name":7020,"id":7021,"uuid":7017,"slug":7022,"url":7018,"full_slug":7018,"_stopResolving":293},"From workshop to action: takeaways on equitable access to palliative care",123415805256828,"from-workshop-to-action-takeaways-on-equitable-access-to-palliative-care",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7024},{},{"type":12,"content":7026},[7027],{"type":15,"attrs":7028,"content":7029},{"textAlign":53},[7030],{"text":7031,"type":350},"In this blog, Improving Equity in Access to Palliative Care program coaches share takeaways from a health equity workshop, and the importance of improving access to palliative care with – and for – people experiencing homelessness.",{"id":16,"_uid":7033,"items":7034,"component":1313},"dae403fe-8fb2-4c3b-bb18-c5e80fb539b2",[7035],{"_uid":7036,"image":7037,"quote":7039,"author":7056,"component":1311,"author_title":7057},"d3283d68-2b71-4969-be5e-7edce083147c",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7038},{},{"type":12,"content":7040},[7041,7046,7051],{"type":15,"attrs":7042,"content":7043},{"textAlign":53},[7044],{"text":7045,"type":350},"\"These promising practices demonstrate the impact of designing and delivering compassionate, person-centred, trauma-informed care while incorporating principles of harm reduction, anti-oppressive practice, interprofessional approaches and culturally safe(r) care. ",{"type":15,"attrs":7047,"content":7048},{"textAlign":53},[7049],{"text":7050,"type":350},"By working in new and innovative ways we can improve care, together. ",{"type":15,"attrs":7052,"content":7053},{"textAlign":53},[7054],{"text":7055,"type":350},"People who experience homelessness and other structural vulnerabilities often lack equitable access to palliative care.\"","Dr. Kelli Stajduhar | Dr. Naheed Dosani","Professor and Canada Research Chair (Tier 1), Palliative Approaches to Care in Aging and Community Health, University of Victoria | Palliative Care Physician, Department of Family & Community Medicine, St Michael's Hospital at Unity Health Toronto",{"id":7059,"_uid":7060,"link":7061,"image":7062,"title":7067,"video_id":16,"component":1334,"video_mp4":7068,"media_type":1337,"video_type":1338,"description":7070,"video_title":16,"video_mp4_thumbnail":7092},"equity","431b4d58-2de3-477f-8ae4-d09e80d7c723",[],{"id":7063,"alt":7064,"name":16,"focus":16,"title":16,"source":16,"filename":7065,"copyright":16,"fieldtype":284,"meta_data":7066,"is_external_url":286},114292706842811,"A colorful illustration titled “What does equity-oriented palliative care mean to you?” featuring six individuals with speech bubbles expressing their views: Culturally-safe(r), trauma-and-violence informed care and harm reduction; It's more than pain and symptom management; Individualizing care! It could be food, water, clothing or a hug; Centre the person, not the system; Justice, inclusion access, agency and power!; Develop policies that support us to meet the unique needs of each person.","https://a-ca.storyblok.com/f/850807391887861/ac2f2acb57/blog-hero-image-en.png",{"alt":7064,"title":16,"source":16,"copyright":16},"What is Equity-Oriented Palliative Care?",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7069},{},{"type":12,"content":7071},[7072,7077,7082,7087],{"type":1342,"attrs":7073,"content":7074},{"level":1344,"textAlign":53},[7075],{"text":7076,"type":350},"Palliative care that meets people where they are at",{"type":15,"attrs":7078,"content":7079},{"textAlign":53},[7080],{"text":7081,"type":350},"Most definitions of palliative care focus on improving quality of life and alleviating pain and suffering for people throughout the course of their serious illness. It is generally understood that the goal of palliative care is to enable people to die with dignity. This involves taking a holistic and person-centered approach to ensure the specific needs and preferences of each person is met. This approach also includes supporting friends and families in their grief and bereavement.",{"type":15,"attrs":7083,"content":7084},{"textAlign":53},[7085],{"text":7086,"type":350},"While this definition helps us to understand what palliative care might look like in practice, the underlying social, economic, cultural structures that create and perpetuate health inequities are often overlooked. These are known as the structural determinants of health.",{"type":15,"attrs":7088,"content":7089},{"textAlign":53},[7090],{"text":7091,"type":350},"An equity-oriented definition of palliative care recognizes system barriers and seeks to address them to ensure access to high-quality and safe care.",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7093},{},{"id":16,"_uid":7095,"items":7096,"title":7158,"component":7159,"description":7160},"bfaef104-de71-4ea0-b8fd-f7782c07f286",[7097,7113,7128,7143],{"_uid":7098,"image":7099,"title":7104,"component":7105,"description":7106},"a378388f-4dfe-4287-991a-b2e187fcdc39",{"id":7100,"alt":7101,"name":16,"focus":16,"title":16,"source":16,"filename":7102,"copyright":16,"fieldtype":284,"meta_data":7103,"is_external_url":286},114292697143478,"A person holding a stack of papers labeled ‘Policies’ against a bright pink circular background.","https://a-ca.storyblok.com/f/850807391887861/3f6f05a63f/blog-illustration-1en.png",{"alt":7101,"title":16,"source":16,"copyright":16},"Reflecting on aspects of your organization that create barriers to care.","small-text-image-item",{"type":12,"content":7107},[7108],{"type":15,"attrs":7109,"content":7110},{"textAlign":53},[7111],{"text":7112,"type":350},"This could include policies, physical spaces, location and more. Engage your community in these conversations.",{"_uid":7114,"image":7115,"title":7120,"component":7105,"description":7121},"62ed6746-ccc6-42ad-b17e-1e977d0fc602",{"id":7116,"alt":7117,"name":16,"focus":16,"title":16,"source":16,"filename":7118,"copyright":16,"fieldtype":284,"meta_data":7119,"is_external_url":286},114292701141176,"Two people exchanging a large triangle-shaped document, set against a yellow circular background.","https://a-ca.storyblok.com/f/850807391887861/44ab1e8abe/blog-illustration-2.png",{"alt":7117,"title":16,"source":16,"copyright":16},"Collaborating across sectors to identify and address system gaps.",{"type":12,"content":7122},[7123],{"type":15,"attrs":7124,"content":7125},{"textAlign":53},[7126],{"text":7127,"type":350},"Build meaningful partnerships with community-based organizations that are already doing the work to integrate care.",{"_uid":7129,"image":7130,"title":7135,"component":7105,"description":7136},"273d880e-6d5f-470e-abc0-2d549ffbd5f5",{"id":7131,"alt":7132,"name":16,"focus":16,"title":16,"source":16,"filename":7133,"copyright":16,"fieldtype":284,"meta_data":7134,"is_external_url":286},114292698646711,"Two people standing and talking, with a large yellow light bulb above them on a dark blue circular background. One person is wearing a shirt with a white name tag.","https://a-ca.storyblok.com/f/850807391887861/650b09e6db/blog-illustration-3.png",{"alt":7132,"title":16,"source":16,"copyright":16},"Identifying opportunities to build capacity.",{"type":12,"content":7137},[7138],{"type":15,"attrs":7139,"content":7140},{"textAlign":53},[7141],{"text":7142,"type":350},"Exchange learnings within your community and across organizations.",{"_uid":7144,"image":7145,"title":7150,"component":7105,"description":7151},"90f4e87a-b9cd-4b83-b2c8-525ada909592",{"id":7146,"alt":7147,"name":16,"focus":16,"title":16,"source":16,"filename":7148,"copyright":16,"fieldtype":284,"meta_data":7149,"is_external_url":286},114292702804153,"A computer monitor displaying a line graph with three differently colored lines (pink, teal, and purple) on a white screen.","https://a-ca.storyblok.com/f/850807391887861/d55400010b/blog-illustration-4.png",{"alt":7147,"title":16,"source":16,"copyright":16},"Planning for sustainability in mind.",{"type":12,"content":7152},[7153],{"type":15,"attrs":7154,"content":7155},{"textAlign":53},[7156],{"text":7157,"type":350},"Consider what data you can start collecting (or may already collect) that will help you better understand who is accessing care in your community and where.","How Can Equitable Access to Palliative Care be Improved in Your Community?","small-text-image",{"type":12,"content":7161},[7162,7167],{"type":15,"attrs":7163,"content":7164},{"textAlign":53},[7165],{"text":7166,"type":350},"In the Improving Equity in Access to Palliative Care (IEAPC) collaborative, we are learning how communities are shifting their approach to palliative care to better meet the needs of people who are experiencing structural vulnerabilities.",{"type":15,"attrs":7168,"content":7169},{"textAlign":53},[7170],{"text":7171,"type":350},"While examples of equity-oriented palliative care might look slightly different in each community, we encourage you to consider how more equitable access to palliative care can be improved in your community by:",{"id":16,"_uid":7173,"items":7174,"title":5368,"component":1283,"description":7235},"b0e1ed28-7324-4f1e-83c6-709f3fa8a523",[7175,7192,7209,7222],{"_uid":7176,"link":7177,"image":7187,"title":7184,"component":1144,"description":7189},"23f50297-d56c-4fbd-8eb7-6f1416afd420",[7178],{"_uid":7179,"link":7180,"label":1166,"component":1167},"e639362a-99ed-4787-a2e7-4645461e47c1",{"id":7181,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":7182,"story":7183},"83c0cbd6-cb93-4e70-9834-3d292564405b","resources/promising-practices-IEAPC",{"name":7184,"id":7185,"uuid":7181,"slug":7186,"url":7182,"full_slug":7182,"_stopResolving":293},"Promising Practices for Improving Equity in Access to Palliative Care",154505498585914,"promising-practices-IEAPC",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7188},{},{"type":12,"content":7190},[7191],{"type":15},{"_uid":7193,"link":7194,"image":7204,"title":7201,"component":1144,"description":7206},"4fe81d8f-3a0d-4fe6-959d-e20cf6b28229",[7195],{"_uid":7196,"link":7197,"label":1166,"component":1167},"7807723f-d949-425a-8853-5fbe7740077a",{"id":7198,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":7199,"story":7200},"ab63409c-fa17-4681-8d59-dc6ec0a838f8","resources/improving-equity-in-access-to-palliative-care-collaborative-evaluation-framework",{"name":7201,"id":7202,"uuid":7198,"slug":7203,"url":7199,"full_slug":7199,"_stopResolving":293},"Improving Equity in Access to Palliative Care Collaborative Evaluation Framework",113880435613191,"improving-equity-in-access-to-palliative-care-collaborative-evaluation-framework",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7205},{},{"type":12,"content":7207},[7208],{"type":15},{"_uid":7210,"link":7211,"image":7216,"title":7218,"component":1144,"description":7219},"a50d33c9-2dd2-443b-99cd-b1c24d7427f5",[7212],{"_uid":7213,"link":7214,"label":1166,"component":1167},"f9ead684-9f19-4fe6-b7c8-2a314192d48d",{"id":16,"url":7215,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":7215},"https://www.equityinpalliativecare.com/",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7217},{},"Equity in Palliative Approaches to Palliative Care",{"type":12,"content":7220},[7221],{"type":15},{"_uid":7223,"link":7224,"image":7229,"title":7231,"component":1144,"description":7232},"c4992ef7-6e02-42e9-a5f7-74fd35b40d5c",[7225],{"_uid":7226,"link":7227,"label":1166,"component":1167},"b9c0c7fa-a1f6-4ecf-af5e-47b879b90d3a",{"id":16,"url":7228,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":7228},"https://equiphealthcare.ca/",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7230},{},"Equipping Health and Social Services for Equity",{"type":12,"content":7233},[7234],{"type":15},{"type":12,"content":7236},[7237],{"type":15},[150,143,115,129],[7240,7352,7373],{"_uid":7241,"content":7242,"component":1411},"759e4b55-d3c6-4f48-b9bc-93ac6216ea26",[7243,7274],{"_uid":7244,"content":7245,"component":1410},"43d699ff-1c41-44a2-8c0a-ca207c336999",{"type":12,"content":7246},[7247,7252,7257],{"type":1342,"attrs":7248,"content":7249},{"level":1500,"textAlign":53},[7250],{"text":7251,"type":350},"What is the Improving Equity in Access to Palliative Care collaborative?",{"type":15,"attrs":7253,"content":7254},{"textAlign":53},[7255],{"text":7256,"type":350},"Many current models of palliative care are not prepared to meet the needs of people who are vulnerably housed, staying in shelters or living in outdoor spaces. There are often barriers to diagnosis, treatment and support needs, which means that health conditions that could be preventable or treatable may become life threatening. This makes it difficult to access palliative care when it is needed most.",{"type":15,"attrs":7258,"content":7259},{"textAlign":53},[7260,7262,7272],{"text":7261,"type":350},"Improving Equity in Access to Palliative Care brings together diverse perspectives and experiences, including people with lived and living experiences to design, implement and evaluate initiatives that will improve access to ",{"text":7263,"type":350,"marks":7264},"equity-oriented palliative care",[7265],{"type":1393,"attrs":7266},{"href":7267,"uuid":5699,"anchor":7059,"custom":7268,"target":1912,"linktype":1159,"story":7269},"/programs/improving-equity-in-access-to-palliative-care",{},{"name":5694,"id":5698,"uuid":5699,"slug":7270,"url":7271,"full_slug":7271,"_stopResolving":293},"improving-equity-in-access-to-palliative-care","programs/improving-equity-in-access-to-palliative-care",{"text":7273,"type":350},". These initiatives ensure care is delivered in a timely way, reducing emergency department visits and hospital admissions and allowing to people to receive care with dignity in the environment of their choice.",{"_uid":7275,"content":7276,"component":1410},"cc8d63a7-c39a-4e62-a95d-2f54594326df",{"type":12,"content":7277},[7278,7283,7297,7302,7318,7339],{"type":1342,"attrs":7279,"content":7280},{"level":1500,"textAlign":53},[7281],{"text":7282,"type":350},"How participating communities are improving equity in access to palliative care",{"type":15,"attrs":7284,"content":7285},{"textAlign":53},[7286,7288,7295],{"text":7287,"type":350},"There are ",{"text":7289,"type":350,"marks":7290},"23 participating communities",[7291],{"type":1393,"attrs":7292},{"href":7267,"uuid":5699,"anchor":5725,"custom":7293,"target":1912,"linktype":1159,"story":7294},{},{"name":5694,"id":5698,"uuid":5699,"slug":7270,"url":7271,"full_slug":7271,"_stopResolving":293},{"text":7296,"type":350}," participating in the four-year pan-Canadian learning collaborative funded by Health Canada and led by Healthcare Excellence Canada and the Canadian Partnership Against Cancer (the Partnership).",{"type":15,"attrs":7298,"content":7299},{"textAlign":53},[7300],{"text":7301,"type":350},"Early impact of the collaborative shows:",{"type":380,"content":7303},[7304,7311],{"type":383,"content":7305},[7306],{"type":15,"attrs":7307,"content":7308},{"textAlign":53},[7309],{"text":7310,"type":350},"83% of participating communities feel more prepared to provide an equity-oriented palliative approach to care",{"type":383,"content":7312},[7313],{"type":15,"attrs":7314,"content":7315},{"textAlign":53},[7316],{"text":7317,"type":350},"In phase one of the program, communities held more than 40 training events including 20 sessions on cultural competency led by First Nations, Inuit and Métis coaches",{"type":15,"attrs":7319,"content":7320},{"textAlign":53},[7321,7323,7329,7331,7337],{"text":7322,"type":350},"Improving Equity in Access to Palliative Care supports progress towards the objectives of the ",{"text":7324,"type":350,"marks":7325},"Framework on Palliative Care in Canada",[7326],{"type":1393,"attrs":7327},{"href":7328,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.canada.ca/en/health-canada/services/health-care-system/reports-publications/palliative-care/framework-palliative-care-canada.html",{"text":7330,"type":350}," and the federal ",{"text":7332,"type":350,"marks":7333},"Action Plan on Palliative Care",[7334],{"type":1393,"attrs":7335},{"href":7336,"uuid":53,"anchor":53,"custom":53,"target":1397,"linktype":1398},"https://www.canada.ca/en/health-canada/services/health-care-system/reports-publications/palliative-care/action-plan-palliative-care.html",{"text":7338,"type":350},", which highlight the importance of improving access to palliative care for underserved populations.",{"type":15,"attrs":7340,"content":7341},{"textAlign":53},[7342,7344,7351],{"text":7343,"type":350},"If you have questions about the Improving Equity in Access to Palliative Care collaborative, please contact ",{"text":7345,"type":350,"marks":7346},"IEAPC-AEASP@hec-esc.ca",[7347],{"type":1393,"attrs":7348},{"href":7345,"uuid":53,"anchor":53,"custom":7349,"target":1912,"linktype":7350},{},"email",{"text":4477,"type":350},{"id":16,"_uid":7353,"link":7354,"image":7364,"title":7361,"video_id":16,"component":1418,"media_type":1419,"description":7366,"video_title":16},"0db8e3c5-e001-45d0-884f-995afdb94925",[7355],{"_uid":7356,"link":7357,"label":1166,"component":1327},"c0663d82-fb08-4d47-a612-cf12da3726e1",{"id":7358,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":7359,"story":7360},"4e388612-ea2b-470b-9bc8-45bb51954791","updates/meeting-people-where-they-are-at-palliative-advocacy-and-care-team-pact",{"name":7361,"id":7362,"uuid":7358,"slug":7363,"url":7359,"full_slug":7359,"_stopResolving":293},"Meeting people where they are at: Palliative Advocacy & Care Team (PACT)",123415638422614,"meeting-people-where-they-are-at-palliative-advocacy-and-care-team-pact",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":7365},{},{"type":12,"content":7367},[7368],{"type":15,"attrs":7369,"content":7370},{"textAlign":53},[7371],{"text":7372,"type":350},"In this blog, learn how Thunder Bay’s PACT is improving access to palliative care for people experiencing homelessness through equity-focused outreach, advocacy and lived-experience support.",{"id":16,"_uid":7374,"image":7375,"component":7380},"7bcd676d-8604-490c-b618-321843a9c7c3",{"id":7376,"alt":7377,"name":16,"focus":16,"title":6880,"source":16,"filename":7378,"copyright":16,"fieldtype":284,"meta_data":7379,"is_external_url":286},114294577592985,"A grey map of Canada with numerical values per province indicating the number of teams participating in the Improving Equity in Access to Palliative Care collaborative.","https://a-ca.storyblok.com/f/850807391887861/a93b61f971/map-ieapc-q4-map-eng.png",{"alt":7377,"title":6880,"source":16,"copyright":16},"image-program",-4840,[],{"parent_slug":1365,"umbraco_path":7384,"umbraco_uuid":7385},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/ImprovingEquityInAccessToPalliativeCare","2d8432e1-5afc-4128-9abe-ebd27570a23d","aaf34293-5f77-461f-81d3-6b0da5039053","2025-12-15T20:04:00.501Z",[],[7390],{"path":7391,"name":7392,"lang":307,"published":293},"programmes/ameliorer-l-equite-dans-l-acces-aux-soins-palliatifs","Améliorer l’équité dans l’accès aux soins palliatifs",{"name":7394,"created_at":7395,"published_at":7396,"updated_at":7397,"id":7398,"uuid":7399,"content":7400,"slug":7773,"full_slug":7774,"sort_by_date":53,"position":7775,"tag_list":7776,"is_startpage":286,"parent_id":1525,"meta_data":7777,"group_id":7780,"first_published_at":7781,"release_id":53,"lang":301,"path":53,"alternates":7782,"default_full_slug":7774,"translated_slugs":7783},"Cultural Safety Design Collaborative","2025-12-15T20:04:07.237Z","2026-03-01T15:33:08.487Z","2026-03-01T15:33:08.553Z",123451175949496,"97b63641-a734-4d1a-9d92-a9b014c6a462",{"seo":7401,"_uid":7403,"hero":7404,"type":7410,"theme":352,"banner":7411,"format":7412,"topics":7413,"Noindex":286,"content":7414,"audience":7588,"component":1375,"contentSticky":7589},{"title":7394,"plugin":330,"description":7402},"The Cultural Safety Design Collaborative supports non-Indigenous organizations to address systemic racism   experienced by First Nations, Inuit and Métis and improve cultural safety in the healthcare system.","19fd3e19-20ec-4e17-a6dc-c1a647f1f181",[7405],{"get":16,"_uid":7406,"image":7407,"title":7394,"status":341,"component":342,"description":7402,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"335ee372-3b4e-4a07-ae35-2546f1b38c29",{"id":7408,"filename":7409,"fieldtype":284},114298599784080,"https://a-ca.storyblok.com/f/850807391887861/4a5f97720e/elder.png",[222],[],[],[91,84,46,32,76,62,18],[7415],{"id":16,"_uid":7416,"content":7417,"component":367},"081a669e-9609-49f8-a600-5c8136e97a47",[7418],{"_uid":7419,"content":7420,"component":1410},"7c9a8527-89b7-4cf8-a2fe-142938667fae",{"type":12,"content":7421},[7422,7426,7431,7435,7444,7448,7457,7462,7478,7483,7492,7497,7506,7511,7520,7525,7534,7539,7555,7560,7569,7574,7583],{"type":1342,"attrs":7423,"content":7424},{"level":1344,"textAlign":53},[7425],{"text":1090,"type":350},{"type":15,"attrs":7427,"content":7428},{"textAlign":53},[7429],{"text":7430,"type":350},"The following teams have been invited to participate in the Cultural Safety and Design Collaborative.",{"type":1342,"attrs":7432,"content":7433},{"level":2032,"textAlign":53},[7434],{"text":373,"type":350},{"type":380,"content":7436},[7437],{"type":383,"content":7438},[7439],{"type":15,"attrs":7440,"content":7441},{"textAlign":53},[7442],{"text":7443,"type":350},"William J. Cadzow Lac La Biche Healthcare Center, Alberta Health Services (Lac La Biche, AB)",{"type":1342,"attrs":7445,"content":7446},{"level":2032,"textAlign":53},[7447],{"text":471,"type":350},{"type":380,"content":7449},[7450],{"type":383,"content":7451},[7452],{"type":15,"attrs":7453,"content":7454},{"textAlign":53},[7455],{"text":7456,"type":350},"First Nations Health Authority and Métis Nation British Columbia (British Columbia)",{"type":1342,"attrs":7458,"content":7459},{"level":2032,"textAlign":53},[7460],{"text":7461,"type":350},"Manitoba",{"type":380,"content":7463},[7464,7471],{"type":383,"content":7465},[7466],{"type":15,"attrs":7467,"content":7468},{"textAlign":53},[7469],{"text":7470,"type":350},"Northern Region Health Authority (Thompson, MB)",{"type":383,"content":7472},[7473],{"type":15,"attrs":7474,"content":7475},{"textAlign":53},[7476],{"text":7477,"type":350},"Women’s Health Clinic (Winnipeg, MB)",{"type":1342,"attrs":7479,"content":7480},{"level":2032,"textAlign":53},[7481],{"text":7482,"type":350},"Newfoundland and Labrador",{"type":380,"content":7484},[7485],{"type":383,"content":7486},[7487],{"type":15,"attrs":7488,"content":7489},{"textAlign":53},[7490],{"text":7491,"type":350},"Labrador-Grenfell Zone,Health Newfoundland and Labrador Health Services (Happy Valley-Goose Bay, NL)",{"type":1342,"attrs":7493,"content":7494},{"level":2032,"textAlign":53},[7495],{"text":7496,"type":350},"Northwest Territories",{"type":380,"content":7498},[7499],{"type":383,"content":7500},[7501],{"type":15,"attrs":7502,"content":7503},{"textAlign":53},[7504],{"text":7505,"type":350},"Government of Northwest Territories Health and Social Services (Yellowknife, NWT)",{"type":1342,"attrs":7507,"content":7508},{"level":2032,"textAlign":53},[7509],{"text":7510,"type":350},"Ontario",{"type":380,"content":7512},[7513],{"type":383,"content":7514},[7515],{"type":15,"attrs":7516,"content":7517},{"textAlign":53},[7518],{"text":7519,"type":350},"The Ottawa Hospital (Ottawa, ON)",{"type":1342,"attrs":7521,"content":7522},{"level":2032,"textAlign":53},[7523],{"text":7524,"type":350},"Nunavut",{"type":380,"content":7526},[7527],{"type":383,"content":7528},[7529],{"type":15,"attrs":7530,"content":7531},{"textAlign":53},[7532],{"text":7533,"type":350},"Qikiqtani General Hospital, Government of Nunavut (Iqaluit, NU)",{"type":1342,"attrs":7535,"content":7536},{"level":2032,"textAlign":53},[7537],{"text":7538,"type":350},"Québec",{"type":380,"content":7540},[7541,7548],{"type":383,"content":7542},[7543],{"type":15,"attrs":7544,"content":7545},{"textAlign":53},[7546],{"text":7547,"type":350},"CHU de Québec-Université Laval (Quebec City, QC)",{"type":383,"content":7549},[7550],{"type":15,"attrs":7551,"content":7552},{"textAlign":53},[7553],{"text":7554,"type":350},"Inuulitsivik Health Centre (Nunavik, QC)",{"type":1342,"attrs":7556,"content":7557},{"level":2032,"textAlign":53},[7558],{"text":7559,"type":350},"Saskatchewan",{"type":380,"content":7561},[7562],{"type":383,"content":7563},[7564],{"type":15,"attrs":7565,"content":7566},{"textAlign":53},[7567],{"text":7568,"type":350},"Saskatchewan Health Authority (Saskatoon, SK)",{"type":1342,"attrs":7570,"content":7571},{"level":2032,"textAlign":53},[7572],{"text":7573,"type":350},"Yukon",{"type":380,"content":7575},[7576],{"type":383,"content":7577},[7578],{"type":15,"attrs":7579,"content":7580},{"textAlign":53},[7581],{"text":7582,"type":350},"Yukon Hospital Corporation (Whitehorse, YT)",{"type":15,"attrs":7584,"content":7585},{"textAlign":53},[7586],{"text":7587,"type":350},"More information regarding the teams and their improvement projects will be available soon.",[115,143,129,150],[7590,7765],{"_uid":7591,"content":7592,"component":1411},"5019fa5d-9122-42a9-ba90-fe0ff23b1d1e",[7593,7751],{"_uid":7594,"content":7595,"component":1410},"2b6470db-ae74-4c7d-af34-47e6b76f9740",{"type":12,"content":7596},[7597,7602,7607,7612,7635,7640,7670,7677,7682],{"type":1342,"attrs":7598,"content":7599},{"level":1500,"textAlign":53},[7600],{"text":7601,"type":350},"About the collaborative",{"type":15,"attrs":7603,"content":7604},{"textAlign":53},[7605],{"text":7606,"type":350},"The CSDC is a two-year quality improvement and patient safety initiative that brings together teams from across the country to develop and implement a project to address racism experienced by First Nations, Inuit and Métis in the health system and foster cultural safety. The collaborative was co-created with an advisory group of First Nations, Inuit and Métis and non-Indigenous health system leaders.",{"type":15,"attrs":7608,"content":7609},{"textAlign":53},[7610],{"text":7611,"type":350},"Through this collaborative, HEC supports organization-based teams and the patients, families and communities they serve to:",{"type":380,"content":7613},[7614,7621,7628],{"type":383,"content":7615},[7616],{"type":15,"attrs":7617,"content":7618},{"textAlign":53},[7619],{"text":7620,"type":350},"Engage with the First Nations, Inuit and Métis patient community to develop meaningful, reciprocal relationships.",{"type":383,"content":7622},[7623],{"type":15,"attrs":7624,"content":7625},{"textAlign":53},[7626],{"text":7627,"type":350},"Identify, develop and implement improvement projects to address racism experienced by First Nations, Inuit, and Métis and improve cultural safety and the healthcare system.",{"type":383,"content":7629},[7630],{"type":15,"attrs":7631,"content":7632},{"textAlign":53},[7633],{"text":7634,"type":350},"Foster a shared learning network to help teams draw from existing evidence, tools and resources.",{"type":15,"attrs":7636,"content":7637},{"textAlign":53},[7638],{"text":7639,"type":350},"Organization-based teams will:",{"type":380,"content":7641},[7642,7649,7656,7663],{"type":383,"content":7643},[7644],{"type":15,"attrs":7645,"content":7646},{"textAlign":53},[7647],{"text":7648,"type":350},"Develop relationships with the First Nations, Inuit and Métis patients, families and communities who access care within their organization and collaboratively identify a priority area for change.",{"type":383,"content":7650},[7651],{"type":15,"attrs":7652,"content":7653},{"textAlign":53},[7654],{"text":7655,"type":350},"Participate in learning and networking opportunities with program coaches, experienced faculty and peers.",{"type":383,"content":7657},[7658],{"type":15,"attrs":7659,"content":7660},{"textAlign":53},[7661],{"text":7662,"type":350},"Receive up to $50,000 in seed funding from HEC and up to $83,000 from Indigenous Services Canada to support co-creating an improvement project to address racism and improve cultural safety according to an identified priority.",{"type":383,"content":7664},[7665],{"type":15,"attrs":7666,"content":7667},{"textAlign":53},[7668],{"text":7669,"type":350},"Receive support through expert coaching, access to virtual learning and peer-to-peer networking opportunities, measurement and reporting support and access to resources, tools and evidence such as a Cultural Safety Resource Toolkit.",{"type":1342,"attrs":7671,"content":7672},{"level":1344,"textAlign":53},[7673],{"text":7674,"type":350,"marks":7675},"Guiding principles",[7676],{"type":1438},{"type":15,"attrs":7678,"content":7679},{"textAlign":53},[7680],{"text":7681,"type":350},"All participating teams are guided by the principles developed by the CSDC Advisory Group. Teams will:",{"type":3595,"attrs":7683,"content":7684},{"order":3597},[7685,7692,7699,7706,7713],{"type":383,"content":7686},[7687],{"type":15,"attrs":7688,"content":7689},{"textAlign":53},[7690],{"text":7691,"type":350},"Create safe, ethical spaces for dialogue and learning, built on mutual trust and respect and ways of knowing.",{"type":383,"content":7693},[7694],{"type":15,"attrs":7695,"content":7696},{"textAlign":53},[7697],{"text":7698,"type":350},"Reflect a distinctions-based approach, which includes First Nations, Inuit and Métis individuals from urban Indigenous communities, such that everyone around the table has an equitable voice in any discussions.",{"type":383,"content":7700},[7701],{"type":15,"attrs":7702,"content":7703},{"textAlign":53},[7704],{"text":7705,"type":350},"Foster reciprocity in all relationships and listen to others in order to make decisions by consensus.",{"type":383,"content":7707},[7708],{"type":15,"attrs":7709,"content":7710},{"textAlign":53},[7711],{"text":7712,"type":350},"Focus on the priorities identified by First Nations, Inuit and Métis communities accessing care at the health service delivery organization, centred on the needs of individuals, family, caregivers and community.",{"type":383,"content":7714},[7715,7720],{"type":15,"attrs":7716,"content":7717},{"textAlign":53},[7718],{"text":7719,"type":350},"Share knowledge consistent with First Nations, Inuit and Métis data governance principles, such as:",{"type":3595,"attrs":7721,"content":7722},{"order":3597},[7723,7730,7737,7744],{"type":383,"content":7724},[7725],{"type":15,"attrs":7726,"content":7727},{"textAlign":53},[7728],{"text":7729,"type":350},"The First Nations Information Governance Centre’s principles of Ownership, Control, Access and Possession",{"type":383,"content":7731},[7732],{"type":15,"attrs":7733,"content":7734},{"textAlign":53},[7735],{"text":7736,"type":350},"The Métis principles of Ownership, Control, Access and Stewardship",{"type":383,"content":7738},[7739],{"type":15,"attrs":7740,"content":7741},{"textAlign":53},[7742],{"text":7743,"type":350},"Inuit research principles; (iv) Inuit Qaujimajatuqangit",{"type":383,"content":7745},[7746],{"type":15,"attrs":7747,"content":7748},{"textAlign":53},[7749],{"text":7750,"type":350},"Other relevant data governance principles, as identified by HEC from time to time",{"_uid":7752,"content":7753,"component":1410},"9bcf122b-dba8-453b-ac8b-fca2cd19eb7e",{"type":12,"content":7754},[7755,7760],{"type":1342,"attrs":7756,"content":7757},{"level":1500,"textAlign":53},[7758],{"text":7759,"type":350},"Cultural Safety Design Collaborative Participating Teams",{"type":15,"attrs":7761,"content":7762},{"textAlign":53},[7763],{"text":7764,"type":350},"Healthcare Excellence Canada is supporting 12 teams to participate in the Cultural Safety Design Collaborative, an initiative designed to support teams in developing and implementing a project to address racism experienced by First Nations, Inuit, and Métis in the health system and foster cultural safety.",{"id":16,"_uid":7766,"image":7767,"component":7380},"23c14616-5083-4768-a9b8-a1df2c3fafcd",{"id":7768,"alt":7769,"name":16,"focus":16,"title":7770,"source":16,"filename":7771,"copyright":16,"fieldtype":284,"meta_data":7772,"is_external_url":286},114298605489811,"Map of Canada showing the number of participating teams per province or territory. Quebec and Manitoba have 2, Yukon, Northwest Territories, Nunavut, British Columbia, Alberta, Saskatchewan, Ontario and Newfoundland and Labrador each have 1 team.","Csdcmapenoctober2024","https://a-ca.storyblok.com/f/850807391887861/16ebdf9d66/csdcmapenoctober2024.png",{"alt":7769,"title":7770,"source":16,"copyright":16},"cultural-safety-design-collaborative","programs/cultural-safety-design-collaborative",-4900,[],{"parent_slug":1365,"umbraco_path":7778,"umbraco_uuid":7779},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/CulturalSafetyDesignCollaborative","56c459a7-897d-40cb-8c26-3ac0fc11ec81","5eae8ecf-993f-4940-928a-3928fcef4039","2025-12-15T20:04:07.428Z",[],[7784],{"path":7785,"name":7786,"lang":307,"published":293},"programmes/projet-collaboratif-de-conception-sur-la-securite-culturelle","Projet collaboratif de conception sur la sécurité culturelle",{"name":1249,"created_at":7788,"published_at":7789,"updated_at":7790,"id":1250,"uuid":1246,"content":7791,"slug":1251,"full_slug":1247,"sort_by_date":53,"position":8865,"tag_list":8866,"is_startpage":286,"parent_id":1525,"meta_data":8867,"group_id":8870,"first_published_at":8871,"release_id":53,"lang":301,"path":53,"alternates":8872,"default_full_slug":1247,"translated_slugs":8873},"2025-12-15T20:04:08.519Z","2026-03-06T23:06:00.354Z","2026-03-06T23:06:00.412Z",{"seo":7792,"_uid":7794,"hero":7795,"type":7810,"theme":352,"banner":7811,"format":7812,"topics":7813,"Noindex":286,"content":7814,"audience":8669,"component":1375,"contentSticky":8670},{"title":1249,"plugin":330,"description":7793},"This collaborative helps primary care providers and patients determine when and how virtual care should be used in their unique settings, so that it’s appropriate and safe for all.","67ab79fd-dc2b-419e-a3ef-0aa4f4ee9341",[7796],{"get":16,"_uid":7797,"image":7798,"title":1249,"status":1553,"component":342,"description":7803,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"b1fa2f18-14e6-47b8-b9b0-432f62c966b7",{"id":7799,"alt":7800,"name":16,"focus":16,"title":16,"source":16,"filename":7801,"copyright":16,"fieldtype":284,"meta_data":7802,"is_external_url":286},133280858670148,"An adult and a child are sitting together in a kitchen, having a video call with a doctor on a laptop. The background shows a countertop with a bowl of fruit. Bright pink and orange geometric shapes frame the image.","https://a-ca.storyblok.com/f/850807391887861/2001x1418/62bcbdf504/pavc-progran.webp",{"alt":7800,"title":16,"source":16,"copyright":16},{"type":12,"content":7804},[7805],{"type":15,"attrs":7806,"content":7807},{"textAlign":53},[7808],{"text":7809,"type":350},"Virtual care is growing rapidly across the country as more primary care providers use technology to deliver healthcare. That’s why Healthcare Excellence Canada has launched an initiative to help care providers and patients work together to ensure virtual care is provided in an appropriate, safe and equitable way.",[222],[],[],[46,76,98,25],[7815,8580],{"id":7816,"_uid":7817,"items":7818,"title":8488,"component":1091,"description":8489},"teams","9602575a-76e9-46ca-9244-d4cce763e841",[7819,7915,8044,8097,8137,8157,8348,8383,8431],{"_uid":7820,"title":373,"ctaLeft":7821,"ctaRight":7822,"component":376,"columnLeft":7823,"columnRight":7827},"395e93d4-db9a-4215-9062-28b3770a0ce0",[],[],{"type":12,"content":7824},[7825],{"type":15,"attrs":7826},{"textAlign":53},{"type":12,"content":7828},[7829],{"type":380,"content":7830},[7831,7845,7859,7873,7887,7901],{"type":383,"content":7832},[7833],{"type":15,"attrs":7834,"content":7835},{"textAlign":53},[7836,7843],{"text":7837,"type":350,"marks":7838},"Health Link – Alberta Health Services ",[7839],{"type":1393,"attrs":7840},{"href":7841,"uuid":53,"anchor":53,"custom":7842,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/info/page12630.aspx",{},{"text":7844,"type":350},"(Alberta)",{"type":383,"content":7846},[7847],{"type":15,"attrs":7848,"content":7849},{"textAlign":53},[7850,7857],{"text":7851,"type":350,"marks":7852},"Indigenous Wellness Core – Alberta Health Services",[7853],{"type":1393,"attrs":7854},{"href":7855,"uuid":53,"anchor":53,"custom":7856,"target":1397,"linktype":1398},"https://www.albertahealthservices.ca/findhealth/service.aspx?Id=1069951#:~:text=Indigenous%20Wellness%20Core%20This%20program%20partners%20with%20Indigenous,First%20Nations%2C%20M%C3%A9tis%20and%20Inuit%20peoples%20in%20Alberta.",{},{"text":7858,"type":350}," (Alberta)",{"type":383,"content":7860},[7861],{"type":15,"attrs":7862,"content":7863},{"textAlign":53},[7864,7871],{"text":7865,"type":350,"marks":7866},"Alberta Indigenous Virtual Care Clinic ",[7867],{"type":1393,"attrs":7868},{"href":7869,"uuid":53,"anchor":53,"custom":7870,"target":1397,"linktype":1398},"https://aivcc.ca/",{},{"text":7872,"type":350},"(Edmonton, Alberta)",{"type":383,"content":7874},[7875],{"type":15,"attrs":7876,"content":7877},{"textAlign":53},[7878,7885],{"text":7879,"type":350,"marks":7880},"Big Country Primary Care Network",[7881],{"type":1393,"attrs":7882},{"href":7883,"uuid":53,"anchor":53,"custom":7884,"target":1397,"linktype":1398},"https://bigcountrypcn.com/",{},{"text":7886,"type":350}," (Trochu, Alberta)",{"type":383,"content":7888},[7889],{"type":15,"attrs":7890,"content":7891},{"textAlign":53},[7892,7899],{"text":7893,"type":350,"marks":7894},"East Prairie Metis Settlement",[7895],{"type":1393,"attrs":7896},{"href":7897,"uuid":53,"anchor":53,"custom":7898,"target":1397,"linktype":1398},"https://msgc.ca/east-prairie-metis-settlement/",{},{"text":7900,"type":350}," (High Prairie, Alberta)",{"type":383,"content":7902},[7903],{"type":15,"attrs":7904,"content":7905},{"textAlign":53},[7906,7913],{"text":7907,"type":350,"marks":7908},"Horizon Family Medicine",[7909],{"type":1393,"attrs":7910},{"href":7911,"uuid":53,"anchor":53,"custom":7912,"target":1397,"linktype":1398},"https://horizonmedicine.ca/",{},{"text":7914,"type":350}," (Red Deer, Alberta)",{"_uid":7916,"title":471,"ctaLeft":7917,"ctaRight":7918,"component":376,"columnLeft":7919,"columnRight":7923},"18a25903-c908-4d9b-b6ca-f0d5ae593e05",[],[],{"type":12,"content":7920},[7921],{"type":15,"attrs":7922},{"textAlign":53},{"type":12,"content":7924},[7925],{"type":380,"content":7926},[7927,7941,7955,7969,7983,7990,8003,8017,8031],{"type":383,"content":7928},[7929],{"type":15,"attrs":7930,"content":7931},{"textAlign":53},[7932,7939],{"text":7933,"type":350,"marks":7934},"Digital Emergency Medicine, Department of Emergency Medicine – The University of British Columbia",[7935],{"type":1393,"attrs":7936},{"href":7937,"uuid":53,"anchor":53,"custom":7938,"target":1397,"linktype":1398},"https://digem.med.ubc.ca/",{},{"text":7940,"type":350}," (Vancouver, British Columbia)",{"type":383,"content":7942},[7943],{"type":15,"attrs":7944,"content":7945},{"textAlign":53},[7946,7953],{"text":7947,"type":350,"marks":7948},"First Nations Health Authority",[7949],{"type":1393,"attrs":7950},{"href":7951,"uuid":53,"anchor":53,"custom":7952,"target":1397,"linktype":1398},"https://www.fnha.ca/",{},{"text":7954,"type":350}," (West Vancouver, British Columbia)",{"type":383,"content":7956},[7957],{"type":15,"attrs":7958,"content":7959},{"textAlign":53},[7960,7967],{"text":7961,"type":350,"marks":7962},"Fraser Health Authority",[7963],{"type":1393,"attrs":7964},{"href":7965,"uuid":53,"anchor":53,"custom":7966,"target":1397,"linktype":1398},"https://www.fraserhealth.ca/",{},{"text":7968,"type":350}," (Fraser Valley Regional District, British Columbia)",{"type":383,"content":7970},[7971],{"type":15,"attrs":7972,"content":7973},{"textAlign":53},[7974,7981],{"text":7975,"type":350,"marks":7976},"Island Health",[7977],{"type":1393,"attrs":7978},{"href":7979,"uuid":53,"anchor":53,"custom":7980,"target":1397,"linktype":1398},"https://www.islandhealth.ca/",{},{"text":7982,"type":350}," (Victoria, British Columbia)",{"type":383,"content":7984},[7985],{"type":15,"attrs":7986,"content":7987},{"textAlign":53},[7988],{"text":7989,"type":350},"North Okanagan Hospice Society (Vernon, British Columbia)",{"type":383,"content":7991},[7992],{"type":15,"attrs":7993,"content":7994},{"textAlign":53},[7995,8002],{"text":7996,"type":350,"marks":7997},"Office of Virtual Health – Provincial Health Services Authority",[7998],{"type":1393,"attrs":7999},{"href":8000,"uuid":53,"anchor":53,"custom":8001,"target":1397,"linktype":1398},"http://www.phsa.ca/health-professionals/professional-resources/office-of-virtual-health",{},{"text":7940,"type":350},{"type":383,"content":8004},[8005],{"type":15,"attrs":8006,"content":8007},{"textAlign":53},[8008,8015],{"text":8009,"type":350,"marks":8010},"Terra Nova Medical Clinic",[8011],{"type":1393,"attrs":8012},{"href":8013,"uuid":53,"anchor":53,"custom":8014,"target":1397,"linktype":1398},"https://www.terranovamedical.ca/",{},{"text":8016,"type":350}," (Richmond, British Columbia)",{"type":383,"content":8018},[8019],{"type":15,"attrs":8020,"content":8021},{"textAlign":53},[8022,8029],{"text":8023,"type":350,"marks":8024},"Vancouver Community Palliative Care Program – Vancouver Coastal Health ",[8025],{"type":1393,"attrs":8026},{"href":8027,"uuid":53,"anchor":53,"custom":8028,"target":1397,"linktype":1398},"https://www.vch.ca/en/service/palliative-care-your-home#wysiwyg--16541",{},{"text":8030,"type":350},"(Vancouver, British Columbia)",{"type":383,"content":8032},[8033],{"type":15,"attrs":8034,"content":8035},{"textAlign":53},[8036,8043],{"text":8037,"type":350,"marks":8038},"Virtual Health – Vancouver Coastal Health",[8039],{"type":1393,"attrs":8040},{"href":8041,"uuid":53,"anchor":53,"custom":8042,"target":1397,"linktype":1398},"https://www.vch.ca/en/patients-and-visitors/virtual-health#short-description--6886",{},{"text":7940,"type":350},{"_uid":8045,"title":7461,"ctaLeft":8046,"ctaRight":8047,"component":376,"columnLeft":8048,"columnRight":8052},"fb10137d-ecd4-4c7d-9e46-ead76d698046",[],[],{"type":12,"content":8049},[8050],{"type":15,"attrs":8051},{"textAlign":53},{"type":12,"content":8053},[8054],{"type":380,"content":8055},[8056,8070,8084],{"type":383,"content":8057},[8058],{"type":15,"attrs":8059,"content":8060},{"textAlign":53},[8061,8068],{"text":8062,"type":350,"marks":8063},"C.W. Wiebe Medical Centre",[8064],{"type":1393,"attrs":8065},{"href":8066,"uuid":53,"anchor":53,"custom":8067,"target":1397,"linktype":1398},"https://cwwiebemedical.ca/",{},{"text":8069,"type":350}," (Winkler, Manitoba)",{"type":383,"content":8071},[8072],{"type":15,"attrs":8073,"content":8074},{"textAlign":53},[8075,8082],{"text":8076,"type":350,"marks":8077},"Manitoba Inuit Association",[8078],{"type":1393,"attrs":8079},{"href":8080,"uuid":53,"anchor":53,"custom":8081,"target":1397,"linktype":1398},"https://www.manitobainuit.ca/",{},{"text":8083,"type":350}," (Winnipeg, Manitoba)",{"type":383,"content":8085},[8086],{"type":15,"attrs":8087,"content":8088},{"textAlign":53},[8089,8096],{"text":8090,"type":350,"marks":8091},"Morning Breeze HealthCare Inc.",[8092],{"type":1393,"attrs":8093},{"href":8094,"uuid":53,"anchor":53,"custom":8095,"target":1397,"linktype":1398},"https://morning-breeze.ca/",{},{"text":8083,"type":350},{"_uid":8098,"title":7482,"ctaLeft":8099,"ctaRight":8100,"component":376,"columnLeft":8101,"columnRight":8105},"93e6f5f8-1701-4267-b738-9b4d0b059b88",[],[],{"type":12,"content":8102},[8103],{"type":15,"attrs":8104},{"textAlign":53},{"type":12,"content":8106},[8107],{"type":380,"content":8108},[8109,8123],{"type":383,"content":8110},[8111],{"type":15,"attrs":8112,"content":8113},{"textAlign":53},[8114,8121],{"text":8115,"type":350,"marks":8116},"Remote Patient Monitoring – Virtual Care, Eastern Health",[8117],{"type":1393,"attrs":8118},{"href":8119,"uuid":53,"anchor":53,"custom":8120,"target":1397,"linktype":1398},"https://www.easternhealth.ca/",{},{"text":8122,"type":350}," (St. John’s, Newfoundland and Labrador)",{"type":383,"content":8124},[8125],{"type":15,"attrs":8126,"content":8127},{"textAlign":53},[8128,8135],{"text":8129,"type":350,"marks":8130},"Western Health",[8131],{"type":1393,"attrs":8132},{"href":8133,"uuid":53,"anchor":53,"custom":8134,"target":1397,"linktype":1398},"https://westernhealth.nl.ca/",{},{"text":8136,"type":350}," (Norris Point, Newfoundland and Labrador)",{"_uid":8138,"title":8139,"ctaLeft":8140,"ctaRight":8141,"component":376,"columnLeft":8142,"columnRight":8146},"ea1e0997-4730-426c-8334-de1282b85d96","Nova Scotia",[],[],{"type":12,"content":8143},[8144],{"type":15,"attrs":8145},{"textAlign":53},{"type":12,"content":8147},[8148],{"type":380,"content":8149},[8150],{"type":383,"content":8151},[8152],{"type":15,"attrs":8153,"content":8154},{"textAlign":53},[8155],{"text":8156,"type":350},"Halifax Pediatric Associates (Halifax, Nova Scotia)",{"_uid":8158,"title":7510,"ctaLeft":8159,"ctaRight":8160,"component":376,"columnLeft":8161,"columnRight":8165},"91068f31-ef3c-4fc2-a93f-76df5e3381bc",[],[],{"type":12,"content":8162},[8163],{"type":15,"attrs":8164},{"textAlign":53},{"type":12,"content":8166},[8167],{"type":380,"content":8168},[8169,8192,8206,8220,8233,8247,8261,8275,8289,8303,8334],{"type":383,"content":8170},[8171],{"type":15,"attrs":8172,"content":8173},{"textAlign":53},[8174,8181,8183,8190],{"text":8175,"type":350,"marks":8176},"Baycrest Hospital",[8177],{"type":1393,"attrs":8178},{"href":8179,"uuid":53,"anchor":53,"custom":8180,"target":1397,"linktype":1398},"https://www.baycrest.org/",{},{"text":8182,"type":350}," and ",{"text":8184,"type":350,"marks":8185},"VHA Home HealthCare",[8186],{"type":1393,"attrs":8187},{"href":8188,"uuid":53,"anchor":53,"custom":8189,"target":1397,"linktype":1398},"https://www.vha.ca/",{},{"text":8191,"type":350}," (Toronto, Ontario)",{"type":383,"content":8193},[8194],{"type":15,"attrs":8195,"content":8196},{"textAlign":53},[8197,8204],{"text":8198,"type":350,"marks":8199},"CarePartners",[8200],{"type":1393,"attrs":8201},{"href":8202,"uuid":53,"anchor":53,"custom":8203,"target":1397,"linktype":1398},"https://www.carepartners.ca/",{},{"text":8205,"type":350}," (Kitchener, Ontario)",{"type":383,"content":8207},[8208],{"type":15,"attrs":8209,"content":8210},{"textAlign":53},[8211,8218],{"text":8212,"type":350,"marks":8213},"Children’s Hospital of Eastern Ontario ",[8214],{"type":1393,"attrs":8215},{"href":8216,"uuid":53,"anchor":53,"custom":8217,"target":1397,"linktype":1398},"https://www.cheo.on.ca/en/index.aspx",{},{"text":8219,"type":350},"(Ottawa, Ontario)",{"type":383,"content":8221},[8222],{"type":15,"attrs":8223,"content":8224},{"textAlign":53},[8225,8232],{"text":8226,"type":350,"marks":8227},"Mount Sinai Academic Family Health Team",[8228],{"type":1393,"attrs":8229},{"href":8230,"uuid":53,"anchor":53,"custom":8231,"target":1397,"linktype":1398},"https://www.mountsinai.on.ca/care/fammed/family-health-team/",{},{"text":8191,"type":350},{"type":383,"content":8234},[8235],{"type":15,"attrs":8236,"content":8237},{"textAlign":53},[8238,8245],{"text":8239,"type":350,"marks":8240},"North York Family Health Team",[8241],{"type":1393,"attrs":8242},{"href":8243,"uuid":53,"anchor":53,"custom":8244,"target":1397,"linktype":1398},"https://www.nyfht.com/",{},{"text":8246,"type":350}," (North York, Ontario)",{"type":383,"content":8248},[8249],{"type":15,"attrs":8250,"content":8251},{"textAlign":53},[8252,8259],{"text":8253,"type":350,"marks":8254},"Petawawa Centennial Family Health Centre",[8255],{"type":1393,"attrs":8256},{"href":8257,"uuid":53,"anchor":53,"custom":8258,"target":1397,"linktype":1398},"http://pcfhc.ca/home/",{},{"text":8260,"type":350}," (Petawawa, Ontario)",{"type":383,"content":8262},[8263],{"type":15,"attrs":8264,"content":8265},{"textAlign":53},[8266,8273],{"text":8267,"type":350,"marks":8268},"Scarborough Ontario Health Team ",[8269],{"type":1393,"attrs":8270},{"href":8271,"uuid":53,"anchor":53,"custom":8272,"target":1397,"linktype":1398},"https://en.soht.ca/",{},{"text":8274,"type":350},"(Scarborough, Ontario)",{"type":383,"content":8276},[8277],{"type":15,"attrs":8278,"content":8279},{"textAlign":53},[8280,8287],{"text":8281,"type":350,"marks":8282},"Six Nations Family Health Team",[8283],{"type":1393,"attrs":8284},{"href":8285,"uuid":53,"anchor":53,"custom":8286,"target":1397,"linktype":1398},"https://www.snhs.ca/family-and-community-care/family-health-team/",{},{"text":8288,"type":350}," (Ohsweken, Ontario)",{"type":383,"content":8290},[8291],{"type":15,"attrs":8292,"content":8293},{"textAlign":53},[8294,8301],{"text":8295,"type":350,"marks":8296},"VON Canada",[8297],{"type":1393,"attrs":8298},{"href":8299,"uuid":53,"anchor":53,"custom":8300,"target":1397,"linktype":1398},"https://von.ca/en",{},{"text":8302,"type":350}," (Ottawa, Ontario)",{"type":383,"content":8304},[8305],{"type":15,"attrs":8306,"content":8307},{"textAlign":53},[8308,8315,8317,8324,8325,8332],{"text":8309,"type":350,"marks":8310},"Western University",[8311],{"type":1393,"attrs":8312},{"href":8313,"uuid":53,"anchor":53,"custom":8314,"target":1397,"linktype":1398},"https://www.uwo.ca/",{},{"text":8316,"type":350},",  ",{"text":8318,"type":350,"marks":8319},"PIECES Canada",[8320],{"type":1393,"attrs":8321},{"href":8322,"uuid":53,"anchor":53,"custom":8323,"target":1397,"linktype":1398},"https://piecescanada.com/",{},{"text":8182,"type":350},{"text":8326,"type":350,"marks":8327},"WeRPN – Registered Practical Nurses Association of Ontario",[8328],{"type":1393,"attrs":8329},{"href":8330,"uuid":53,"anchor":53,"custom":8331,"target":1397,"linktype":1398},"https://www.werpn.com/",{},{"text":8333,"type":350}," (London, Ontario)",{"type":383,"content":8335},[8336],{"type":15,"attrs":8337,"content":8338},{"textAlign":53},[8339,8346],{"text":8340,"type":350,"marks":8341},"Keep Breathing Respiratory Exercise Program",[8342],{"type":1393,"attrs":8343},{"href":8344,"uuid":53,"anchor":53,"custom":8345,"target":1397,"linktype":1398},"https://www.evolvebelleville.com/keep-breathing-program",{},{"text":8347,"type":350}," (Belleville, Ontario)",{"_uid":8349,"title":8350,"ctaLeft":8351,"ctaRight":8352,"component":376,"columnLeft":8353,"columnRight":8357},"c810a14c-a9ae-42ee-82ce-6aef326958ce","Prince Edward Island",[],[],{"type":12,"content":8354},[8355],{"type":15,"attrs":8356},{"textAlign":53},{"type":12,"content":8358},[8359,8371],{"type":15,"attrs":8360,"content":8361},{"textAlign":53},[8362,8369],{"text":8363,"type":350,"marks":8364},"Home Care Program – Health PEI ",[8365],{"type":1393,"attrs":8366},{"href":8367,"uuid":53,"anchor":53,"custom":8368,"target":1397,"linktype":1398},"https://www.princeedwardisland.ca/en/information/health-pei/home-care-program",{},{"text":8370,"type":350},"(Charlottetown, Prince Edward Island)",{"type":15,"attrs":8372,"content":8373},{"textAlign":53},[8374,8381],{"text":8375,"type":350,"marks":8376},"Department of Acute and Long-Term Care – Health PEI",[8377],{"type":1393,"attrs":8378},{"href":8379,"uuid":53,"anchor":53,"custom":8380,"target":1397,"linktype":1398},"https://www.princeedwardisland.ca/en/topic/health-pei",{},{"text":8382,"type":350}," (Charlottetown, Prince Edward Island)",{"_uid":8384,"title":8385,"ctaLeft":8386,"ctaRight":8387,"component":376,"columnLeft":8388,"columnRight":8392},"d23f4182-d187-4c83-b3b7-f4d483e5985c","Quebec",[],[],{"type":12,"content":8389},[8390],{"type":15,"attrs":8391},{"textAlign":53},{"type":12,"content":8393},[8394],{"type":380,"content":8395},[8396,8403,8417],{"type":383,"content":8397},[8398],{"type":15,"attrs":8399,"content":8400},{"textAlign":53},[8401],{"text":8402,"type":350},"Centre intégré de santé et services sociaux de Chaudière-Appalaches (Sainte-Marie, Quebec)",{"type":383,"content":8404},[8405],{"type":15,"attrs":8406,"content":8407},{"textAlign":53},[8408,8415],{"text":8409,"type":350,"marks":8410},"Centre intégré de santé et services sociaux des Laurentides",[8411],{"type":1393,"attrs":8412},{"href":8413,"uuid":53,"anchor":53,"custom":8414,"target":1397,"linktype":1398},"https://www.santelaurentides.gouv.qc.ca/",{},{"text":8416,"type":350}," (Saint-Jérôme, Quebec)",{"type":383,"content":8418},[8419],{"type":15,"attrs":8420,"content":8421},{"textAlign":53},[8422,8429],{"text":8423,"type":350,"marks":8424},"Centre intégré de santé et services sociaux de la Montérégie-Ouest - Équipe de suivi-virtuel",[8425],{"type":1393,"attrs":8426},{"href":8427,"uuid":53,"anchor":53,"custom":8428,"target":1397,"linktype":1398},"https://santemonteregie.qc.ca/",{},{"text":8430,"type":350}," (Châteauguay, Quebec)",{"_uid":8432,"title":7559,"ctaLeft":8433,"ctaRight":8434,"component":376,"columnLeft":8435,"columnRight":8439},"f3086b21-1d56-462d-a7b5-fec134acae0f",[],[],{"type":12,"content":8436},[8437],{"type":15,"attrs":8438},{"textAlign":53},{"type":12,"content":8440},[8441],{"type":380,"content":8442},[8443,8457],{"type":383,"content":8444},[8445],{"type":15,"attrs":8446,"content":8447},{"textAlign":53},[8448,8455],{"text":8449,"type":350,"marks":8450},"BridgePoint Center for Eating Disorder Recovery",[8451],{"type":1393,"attrs":8452},{"href":8453,"uuid":53,"anchor":53,"custom":8454,"target":1397,"linktype":1398},"http://www.bridgepointcenter.ca/",{},{"text":8456,"type":350}," (Milden, Saskatchewan)",{"type":383,"content":8458},[8459],{"type":15,"attrs":8460,"content":8461},{"textAlign":53},[8462,8469,8471,8478,8479,8486],{"text":8463,"type":350,"marks":8464},"Saskatoon Community Clinic",[8465],{"type":1393,"attrs":8466},{"href":8467,"uuid":53,"anchor":53,"custom":8468,"target":1397,"linktype":1398},"https://www.saskatooncommunityclinic.ca/",{},{"text":8470,"type":350},", ",{"text":8472,"type":350,"marks":8473},"Saskatoon Sexual Health",[8474],{"type":1393,"attrs":8475},{"href":8476,"uuid":53,"anchor":53,"custom":8477,"target":1397,"linktype":1398},"https://saskatoonsexualhealth.ca/",{},{"text":8182,"type":350},{"text":8480,"type":350,"marks":8481},"Saskatoon Abortion Support Network",[8482],{"type":1393,"attrs":8483},{"href":8484,"uuid":53,"anchor":53,"custom":8485,"target":1397,"linktype":1398},"https://sasn.ca/",{},{"text":8487,"type":350}," (Saskatoon, Saskatchewan)","Participating Teams",{"type":12,"content":8490},[8491,8496,8501,8506,8571,8575],{"type":15,"attrs":8492,"content":8493},{"textAlign":53},[8494],{"text":8495,"type":350},"Healthcare Excellence Canada supported 39 teams across 135 sites and nine provinces to participate in Partnering on Appropriate Virtual Care, an initiative that helped them work in partnership with patients, families, caregivers and communities to determine when and how virtual care should be used in their unique settings in an appropriate, safe and equitable way.",{"type":15,"attrs":8497,"content":8498},{"textAlign":53},[8499],{"text":8500,"type":350},"As part of their participation, each team was supported to develop a functional framework for evaluating when and how virtual care can be used appropriately.",{"type":15,"attrs":8502,"content":8503},{"textAlign":53},[8504],{"text":8505,"type":350},"The urban, rural and remote care settings included primary, community, acute and long-term care. Services provided included chronic disease prevention and management, mental health and addictions, and specialty care such as pediatric care, geriatric care and palliative care. They served diverse groups including vulnerable populations, older adults, First Nations, Inuit and Métis communities and newcomers to Canada. Project Themes:",{"type":380,"content":8507},[8508,8515,8522,8529,8536,8543,8550,8557,8564],{"type":383,"content":8509},[8510],{"type":15,"attrs":8511,"content":8512},{"textAlign":53},[8513],{"text":8514,"type":350},"Equity and inclusive access",{"type":383,"content":8516},[8517],{"type":15,"attrs":8518,"content":8519},{"textAlign":53},[8520],{"text":8521,"type":350},"Integrated people-centred care",{"type":383,"content":8523},[8524],{"type":15,"attrs":8525,"content":8526},{"textAlign":53},[8527],{"text":8528,"type":350},"Culturally safe care with and for indigenous communities",{"type":383,"content":8530},[8531],{"type":15,"attrs":8532,"content":8533},{"textAlign":53},[8534],{"text":8535,"type":350},"Social services & support to community",{"type":383,"content":8537},[8538],{"type":15,"attrs":8539,"content":8540},{"textAlign":53},[8541],{"text":8542,"type":350},"Remote/virtual patient monitoring",{"type":383,"content":8544},[8545],{"type":15,"attrs":8546,"content":8547},{"textAlign":53},[8548],{"text":8549,"type":350},"Safety in virtual care & safe care transitions",{"type":383,"content":8551},[8552],{"type":15,"attrs":8553,"content":8554},{"textAlign":53},[8555],{"text":8556,"type":350},"Virtual care integration, infrastructure & development",{"type":383,"content":8558},[8559],{"type":15,"attrs":8560,"content":8561},{"textAlign":53},[8562],{"text":8563,"type":350},"Rehabilitation services",{"type":383,"content":8565},[8566],{"type":15,"attrs":8567,"content":8568},{"textAlign":53},[8569],{"text":8570,"type":350},"Language services",{"type":1342,"attrs":8572,"content":8573},{"level":1344,"textAlign":53},[8574],{"text":1090,"type":350},{"type":15,"attrs":8576,"content":8577},{"textAlign":53},[8578],{"text":8579,"type":350},"The following teams participated in Partnering on Appropriate Virtual Care",{"id":16,"_uid":8581,"items":8582,"title":5465,"component":1283,"description":8666},"1f122628-4455-4df4-88c6-a9632bb377f9",[8583,8607,8628,8645],{"_uid":8584,"link":8585,"image":8595,"title":8592,"component":1144,"description":8597},"550bdf6c-8738-414a-92df-8d56c423ba3e",[8586],{"_uid":8587,"link":8588,"label":1166,"component":1167},"c038b33c-6b82-4aba-831a-ee049268488a",{"id":8589,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":8590,"story":8591},"aaad40a0-e1c2-435e-86d9-b1845fe74000","resources/promising-practices-for-partnering-on-appropriate-virtual-care",{"name":8592,"id":8593,"uuid":8589,"slug":8594,"url":8590,"full_slug":8590,"_stopResolving":293},"Promising Practices for Partnering on Appropriate Virtual Care",152154926156579,"promising-practices-for-partnering-on-appropriate-virtual-care",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":8596},{},{"type":12,"content":8598},[8599],{"type":15,"attrs":8600,"content":8601},{"textAlign":53},[8602],{"text":8603,"type":350,"marks":8604},"Through a 12-month collaborative program HEC supported 39 teams across Canada to develop a functional framework for determining when and how virtual care could be used appropriately, safely and equitably in their unique care settings, fostering partnerships with patients, families and communities for effective healthcare delivery.",[8605],{"type":1293,"attrs":8606},{"color":1295},{"_uid":8608,"link":8609,"image":8619,"title":8616,"component":1144,"description":8621},"c012b80d-d9e5-4345-a920-8be1280014ed",[8610],{"_uid":8611,"link":8612,"label":1166,"component":1167},"14522f81-4215-4345-8439-40c8d08c726f",{"id":8613,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":8614,"story":8615},"b46812e0-69f9-4ad9-8a2e-a7ce1ded790c","updates/why-appropriateness-matters-in-virtual-care",{"name":8616,"id":8617,"uuid":8613,"slug":8618,"url":8614,"full_slug":8614,"_stopResolving":293},"Why appropriateness matters in virtual care",123415518221374,"why-appropriateness-matters-in-virtual-care",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":8620},{},{"type":12,"content":8622},[8623],{"type":15,"attrs":8624,"content":8625},{"textAlign":53},[8626],{"text":8627,"type":350},"As more healthcare is delivered via video visits, telephone, email and secure messaging, there’s a rising need to ensure it’s done appropriately and safely. HEC invited care providers working in two different contexts to share their insights on using virtual care, why “appropriateness” matters and ways to address it.",{"_uid":8629,"link":8630,"image":8635,"title":8637,"component":1144,"description":8638},"7b7c3a88-c5b0-471c-9311-5fbdeedaf823",[8631],{"_uid":8632,"link":8633,"label":1166,"component":1167},"c10e876b-176e-4efd-b581-66ffe102a10b",{"id":16,"url":8634,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":8634},"https://www.infoway-inforoute.ca/en/component/edocman/6378-clinician-change-virtual-care-toolkit/view-document?utm_source=website&utm_medium=hec&utm_campaign=change-management",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":8636},{},"Virtual care toolkit for clinicians",{"type":12,"content":8639},[8640],{"type":15,"attrs":8641,"content":8642},{"textAlign":53},[8643],{"text":8644,"type":350},"The Clinician Change Virtual Care Toolkit provides tools and resources that support new and experienced clinicians or support staff to deliver safe, high-quality virtual care.",{"_uid":8646,"link":8647,"image":8657,"title":8654,"component":1144,"description":8659},"719afce0-67e9-464e-a28c-c263d93d821b",[8648],{"_uid":8649,"link":8650,"label":1166,"component":1167},"b45a2feb-b8f9-4236-8a03-d4f44fd93e8e",{"id":8651,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":8652,"story":8653},"a2af0484-6fe7-4d04-b18b-a7ff9f685486","resources/building-inclusive-digital-health-together",{"name":8654,"id":8655,"uuid":8651,"slug":8656,"url":8652,"full_slug":8652,"_stopResolving":293},"Building Inclusive Digital Health Together",130909757343129,"building-inclusive-digital-health-together",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":8658},{},{"type":12,"content":8660},[8661],{"type":15,"attrs":8662,"content":8663},{"textAlign":53},[8664],{"text":8665,"type":350},"Discover a practical framework for equitable and inclusive digital health co-design and discover key principles, tools and examples. ",{"type":12,"content":8667},[8668],{"type":15},[115,143,129,150],[8671,8858],{"_uid":8672,"content":8673,"component":1411},"90ac7705-fa1b-4d75-8735-b465bd0b4132",[8674],{"_uid":8675,"content":8676,"component":1410},"84767558-78f2-46e1-b146-d24f4d01f1b4",{"type":12,"content":8677},[8678,8683,8688,8693,8723,8728,8733,8738,8743,8789,8794,8829,8834,8853],{"type":1342,"attrs":8679,"content":8680},{"level":1500,"textAlign":53},[8681],{"text":8682,"type":350},"Collaborative activities",{"type":15,"attrs":8684,"content":8685},{"textAlign":53},[8686],{"text":8687,"type":350},"Partnering on Appropriate Virtual Care supported primary care practices, organizations and multidisciplinary teams from across Canada to work in partnership with the patients, families, caregivers and communities they supported to determine when and how virtual care should be used in their unique healthcare settings.",{"type":15,"attrs":8689,"content":8690},{"textAlign":53},[8691],{"text":8692,"type":350},"Through this program, participants:",{"type":380,"content":8694},[8695,8702,8709,8716],{"type":383,"content":8696},[8697],{"type":15,"attrs":8698,"content":8699},{"textAlign":53},[8700],{"text":8701,"type":350},"Gained QI skills and knowledge about appropriate virtual care.",{"type":383,"content":8703},[8704],{"type":15,"attrs":8705,"content":8706},{"textAlign":53},[8707],{"text":8708,"type":350},"Built capacity to partner with patients and communities to determine when to use virtual care, based on patient needs and capabilities, their care requirements – including those in rural, remote or northern locations – and clinician capacity.",{"type":383,"content":8710},[8711],{"type":15,"attrs":8712,"content":8713},{"textAlign":53},[8714],{"text":8715,"type":350},"Helped ensure appropriate access to virtual care for diverse populations, including rural and remote, First Nations, Inuit and Métis, and other underserved populations.",{"type":383,"content":8717},[8718],{"type":15,"attrs":8719,"content":8720},{"textAlign":53},[8721],{"text":8722,"type":350},"Developed a functional framework for evaluating when and how virtual care could be used appropriately in their unique healthcare setting.",{"type":15,"attrs":8724,"content":8725},{"textAlign":53},[8726],{"text":8727,"type":350},"HEC supported 39 teams across 135 care sites and nine provinces between January 2023 and January 2024.",{"type":15,"attrs":8729,"content":8730},{"textAlign":53},[8731],{"text":8732,"type":350},"This initiative built on the Virtual Care Together design collaborative, delivered in partnership by HEC and Canada Health Infoway.",{"type":1342,"attrs":8734,"content":8735},{"level":1500,"textAlign":53},[8736],{"text":8737,"type":350},"Outcomes and Impact",{"type":1342,"attrs":8739,"content":8740},{"level":1344,"textAlign":53},[8741],{"text":8742,"type":350},"Participating Team Outcomes",{"type":380,"content":8744},[8745,8756,8767,8778],{"type":383,"content":8746},[8747],{"type":15,"attrs":8748,"content":8749},{"textAlign":53},[8750,8754],{"text":8751,"type":350,"marks":8752},"85% ",[8753],{"type":1438},{"text":8755,"type":350},"reported achieving their project target towards improving patient/client experience of care",{"type":383,"content":8757},[8758],{"type":15,"attrs":8759,"content":8760},{"textAlign":53},[8761,8765],{"text":8762,"type":350,"marks":8763},"78% ",[8764],{"type":1438},{"text":8766,"type":350},"reported achieving their project target towards improving provider experience of care",{"type":383,"content":8768},[8769],{"type":15,"attrs":8770,"content":8771},{"textAlign":53},[8772,8776],{"text":8773,"type":350,"marks":8774},"73% ",[8775],{"type":1438},{"text":8777,"type":350},"reported achieving their project target towards increasing access to care",{"type":383,"content":8779},[8780],{"type":15,"attrs":8781,"content":8782},{"textAlign":53},[8783,8787],{"text":8784,"type":350,"marks":8785},"74% ",[8786],{"type":1438},{"text":8788,"type":350},"reported achieving their project target towards reducing avoidable ED visits",{"type":1342,"attrs":8790,"content":8791},{"level":1344,"textAlign":53},[8792],{"text":8793,"type":350},"Team Member Outcomes",{"type":380,"content":8795},[8796,8807,8818],{"type":383,"content":8797},[8798],{"type":15,"attrs":8799,"content":8800},{"textAlign":53},[8801,8805],{"text":8802,"type":350,"marks":8803},"93% ",[8804],{"type":1438},{"text":8806,"type":350},"felt more knowledgeable about the appropriate use of virtual care in their organization",{"type":383,"content":8808},[8809],{"type":15,"attrs":8810,"content":8811},{"textAlign":53},[8812,8816],{"text":8813,"type":350,"marks":8814},"89% ",[8815],{"type":1438},{"text":8817,"type":350},"felt more prepared to partner with clinicians/providers",{"type":383,"content":8819},[8820],{"type":15,"attrs":8821,"content":8822},{"textAlign":53},[8823,8827],{"text":8824,"type":350,"marks":8825},"88% ",[8826],{"type":1438},{"text":8828,"type":350},"felt more prepared to partner with patients and people with lived experience",{"type":1342,"attrs":8830,"content":8831},{"level":1344,"textAlign":53},[8832],{"text":8833,"type":350},"Patient Reach",{"type":380,"content":8835},[8836],{"type":383,"content":8837},[8838],{"type":15,"attrs":8839,"content":8840},{"textAlign":53},[8841,8845,8847,8851],{"text":8842,"type":350,"marks":8843},"21,236 ",[8844],{"type":1438},{"text":8846,"type":350},"patients were directly reached during the 12-month PAVC program; another ",{"text":8848,"type":350,"marks":8849},"190,740 ",[8850],{"type":1438},{"text":8852,"type":350},"were expected to be reached in 2024 as more projects began implementation.",{"type":15,"attrs":8854,"content":8855},{"textAlign":53},[8856],{"text":8857,"type":350},"Patients reported feeling valued and empowered, receiving timely care that effectively met their needs, and satisfaction with their care experience.",{"id":16,"_uid":8859,"image":8860,"component":7380},"6f7b5ad9-ab8e-419f-addc-702e3c2ef7e4",{"id":8861,"alt":8862,"name":16,"focus":16,"title":16,"source":16,"filename":8863,"copyright":16,"fieldtype":284,"meta_data":8864,"is_external_url":286},114300079476753,"Map of Canada showing 9 teams in British Columbia, six teams in Alberta, two teams in Saskatchewan, three teams in Manitoba, 11 teams in Ontario, three teams in Quebec, one team in Nova Scotia, two teams in Prince Edward Island and two teams in Newfoundland and Labrador.","https://a-ca.storyblok.com/f/850807391887861/c3f3a82581/pavc-map-dec-2024-01.png",{"alt":8862,"title":16,"source":16,"copyright":16},-4920,[],{"parent_slug":1365,"umbraco_path":8868,"umbraco_uuid":8869},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/PartneringOnAppropriateVirtualCare","60f7fa61-86b0-46ac-8cff-0cafd0b5685f","2c20e53a-6a2b-4119-9abb-4c94c70d95e4","2025-12-15T20:04:08.619Z",[],[8874],{"path":8875,"name":8876,"lang":307,"published":293},"programmes/partenariat-sur-les-soins-virtuels-appropries","Partenariat sur les soins virtuels appropriés",{"name":8878,"created_at":8879,"published_at":8880,"updated_at":8881,"id":8882,"uuid":8883,"content":8884,"slug":14145,"full_slug":14146,"sort_by_date":53,"position":14147,"tag_list":14148,"is_startpage":286,"parent_id":1525,"meta_data":14149,"group_id":14152,"first_published_at":14153,"release_id":53,"lang":301,"path":53,"alternates":14154,"default_full_slug":14146,"translated_slugs":14155},"EXTRA™: Executive Training Program","2025-12-15T20:04:14.533Z","2026-03-30T18:02:16.010Z","2026-03-30T18:02:16.204Z",123451205911741,"0d250e3b-c34d-45b6-8b49-1a309622bad9",{"Seo":8885,"seo":8889,"_uid":8892,"hero":8893,"type":8953,"theme":352,"banner":8954,"format":8963,"topics":8964,"Noindex":286,"content":8965,"audience":14143,"component":1375,"contentSticky":14144},[8886],{"_uid":8887,"Noindex":286,"component":8888},"2f5b1faf-e218-4134-b7c4-9a9704944054","Seo settings",{"title":8890,"plugin":330,"description":8891},"EXTRA: Executive Training Program: Ready to make a connection?","EXTRA™ is Healthcare Excellence Canada’s team-based, bilingual leadership development program focusing on building the capabilities of leaders to improve quality and safety in healthcare.","2d34f099-d289-489c-af84-a4ee7eacebca",[8894],{"get":8895,"_uid":8927,"image":8928,"title":8934,"status":5447,"component":342,"description":8935,"programType":286,"requirements":16,"programEndDate":8949,"programStartDate":8950,"inscriptionsEndDate":8951,"inscriptionsStartDate":8952},{"type":12,"content":8896},[8897],{"type":380,"content":8898},[8899,8906,8913,8920],{"type":383,"content":8900},[8901],{"type":15,"attrs":8902,"content":8903},{"textAlign":53},[8904],{"text":8905,"type":350},"Enhance the capacity of leaders and teams to accelerate improvement ",{"type":383,"content":8907},[8908],{"type":15,"attrs":8909,"content":8910},{"textAlign":53},[8911],{"text":8912,"type":350},"Develop increased organizational capacity to achieve excellence ",{"type":383,"content":8914},[8915],{"type":15,"attrs":8916,"content":8917},{"textAlign":53},[8918],{"text":8919,"type":350},"Accelerate sustainable design, implementation, and evaluation of improvement projects",{"type":383,"content":8921},[8922],{"type":15,"attrs":8923,"content":8924},{"textAlign":53},[8925],{"text":8926,"type":350},"Create an EXTRA pan-Canadian community of leaders committed to continuous improvement","c9310b69-efab-413b-862d-122195fad034",{"id":8929,"alt":8930,"name":8930,"focus":16,"title":8931,"source":16,"filename":8932,"copyright":16,"fieldtype":284,"meta_data":8933,"is_external_url":286},146403532593243,"Two persons review a document together while working on a laptop during a collaborative session.","EXTRA hero with shapes","https://a-ca.storyblok.com/f/850807391887861/2000x1387/5c561b802d/extra-hero-with-shapes.webp",{"alt":8930,"title":8931,"source":16,"copyright":16},"EXTRA: Executive Training Program",{"type":12,"content":8936},[8937],{"type":15,"attrs":8938,"content":8939},{"textAlign":53},[8940,8942,8947],{"text":8941,"type":350},"EXTRA",{"text":8943,"type":350,"marks":8944},"™",[8945],{"type":1293,"attrs":8946},{"color":16},{"text":8948,"type":350}," is Healthcare Excellence Canada’s team-based, bilingual, action-oriented leadership development program that supports ongoing system transformation. It focuses on building the capabilities of leaders to improve quality and safety in healthcare. ","2027-02-28 00:00","2026-10-01 00:00","2026-06-10 00:00","2026-03-09 00:00",[222],[8955],{"_uid":8956,"file":8957,"link":8959,"label":8961,"linkType":1393,"component":5679,"linkLabel":8962},"18294f2b-dada-4a55-8dba-6ddcd43f2adb",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":8958},{},{"id":16,"url":8960,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":8960},"https://hec-esc.powerappsportals.com/en-CA/","Start the application process","Apply",[],[84,18,46,76,55,39],[8966,9018,9049,9066,9171,9217,9339,9385,9405,9500,9529,9681,9912,12474,14106],{"id":16,"_uid":8967,"content":8968,"component":367},"58bedb04-bcae-492d-a06f-06ea7b4671af",[8969,8995,9010],{"_uid":8970,"content":8971,"component":1410},"fb16d4cb-96c4-4c29-b92b-57b61d458ed5",{"type":12,"content":8972},[8973,8978,8983,8988],{"type":1342,"attrs":8974,"content":8975},{"level":1500,"textAlign":53},[8976],{"text":8977,"type":350},"Innovate, improve and drive lasting change",{"type":15,"attrs":8979,"content":8980},{"textAlign":53},[8981],{"text":8982,"type":350},"Collaborate with leaders from across Canada to develop innovative, evidence-informed approaches that drive meaningful health and social system improvements and transformation – creating lasting change within your organization.",{"type":15,"attrs":8984,"content":8985},{"textAlign":53},[8986],{"text":8987,"type":350},"If your leadership team is ready to strengthen its capacity to address complex challenges, the EXTRA program is for you. Join a pan-Canadian network of more than 737 fellows from 177 organizations who have completed Healthcare Excellence Canada’s EXTRA program.",{"type":15,"attrs":8989,"content":8990},{"textAlign":53},[8991],{"text":8992,"type":350,"marks":8993},"Applications for Cohort 21 are now open and will be accepted until June 10, 2026.",[8994],{"type":1438},{"_uid":8996,"file":8997,"link":9002,"label":9009,"linkType":1393,"component":5679,"linkLabel":1166},"2200a493-258f-47f6-b393-ec5fa5125cd4",{"id":8998,"alt":8999,"name":16,"focus":16,"title":8999,"source":16,"filename":9000,"copyright":16,"fieldtype":284,"meta_data":9001,"is_external_url":286},114291710552039,"EXTRA Cohort20callforapplications (March 2025) (EN) FINAL","https://a-ca.storyblok.com/f/850807391887861/ee00cbe62c/extra-cohort20callforapplications-march-2025-en-final.pdf",{},{"id":9003,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":9004,"story":9005},"5090a9ba-fc5e-467f-b796-7497c1933fbd","resources/extra-call-for-applications",{"name":9006,"id":9007,"uuid":9003,"slug":9008,"url":9004,"full_slug":9004,"_stopResolving":293},"EXTRA Call for Applications",141129280882425,"extra-call-for-applications","Cohort 21: Call for Applications",{"_uid":9011,"file":9012,"link":9014,"label":9016,"linkType":1393,"component":5679,"linkLabel":9017},"8d32a7ca-1524-481f-a16a-5aa9574ccc20",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9013},{},{"id":16,"url":9015,"email":9015,"target":1397,"linktype":7350,"fieldtype":1160,"cached_url":9015},"EXTRA-FORCES@hec-esc.ca","E-mail us to book a coaching call","E-mail us",{"id":16,"_uid":9019,"link":9020,"title":9021,"component":9022,"statistic":9023},"fe9ad036-60a8-4499-a2ba-9fa1657d6c20",[],"EXTRA: Program by the Numbers","statistics",[9024,9033,9041],{"_uid":9025,"stat":9026,"theme":9027,"title":9028,"component":9029,"description":9030},"056296be-c3dc-4daf-9eab-c8c448939ea3","21","pink","years running","statistic-item",{"type":12,"content":9031},[9032],{"type":15},{"_uid":9034,"stat":9035,"theme":9036,"title":9037,"component":9029,"description":9038},"0395eb42-9c0e-4aa3-8956-0b37246039cf","737","teal","fellows",{"type":12,"content":9039},[9040],{"type":15},{"_uid":9042,"stat":9043,"theme":9044,"title":9045,"component":9029,"description":9046},"f702c652-8fa9-4ced-a889-7df93e38cbd1","306","orange","improvement projects",{"type":12,"content":9047},[9048],{"type":15},{"id":16,"_uid":9050,"content":9051,"component":367},"c68d4c52-ec16-4ea0-8f21-bcaeabf72998",[9052],{"_uid":9053,"content":9054,"component":1410},"30aee8c1-1cd1-4502-a1fd-c2294d4ebddf",{"type":12,"content":9055},[9056,9061],{"type":1342,"attrs":9057,"content":9058},{"level":1500,"textAlign":53},[9059],{"text":9060,"type":350},"How EXTRA Works",{"type":15,"attrs":9062,"content":9063},{"textAlign":53},[9064],{"text":9065,"type":350},"EXTRA is unique in its approach of delivering a truly ‘hands-on’ program where fellows enhance their leadership skills and foster meaningful relationships by creating opportunities for collaboration beyond provincial and organizational boundaries. A foundational element of this program is the co-design with people with lived experience, including patients, families and caregivers. Partnering teams of three to five leaders (including leaders with lived experience) with experts, faculty and coaches sets fellows up for success in addressing real-life health system challenges. EXTRA offers the opportunity to co-design, implement and evaluate an improvement project aligned with your organization, region, province or territory’s strategic priorities.",{"id":16,"_uid":9067,"title":9068,"columns":9069,"component":9160,"description":9161},"202ce9cb-2620-46d6-bfec-63d8cd478187","The Experience",[9070,9089,9107,9125,9142],{"_uid":9071,"image":9072,"title":9074,"content":9075,"component":9088},"a68ec586-783a-4dd3-a362-465ebc438096",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9073},{},"Workshops",[9076],{"_uid":9077,"content":9078,"component":1410},"9092be62-f0d7-4f21-a057-16e6a88bdb66",{"type":12,"content":9079},[9080],{"type":15,"attrs":9081,"content":9082},{"textAlign":53},[9083],{"text":9084,"type":350,"marks":9085},"In-person, attended by all core EXTRA team members for peer-to-peer learning, feedback, knowledge sharing and practical application opportunities. These workshops are held in various locations across Canada.",[9086],{"type":1293,"attrs":9087},{"color":1295},"wysiwyg-column",{"_uid":9090,"image":9091,"title":9093,"content":9094,"component":9088},"305e939e-7e2b-46e6-a64f-1ac6bc3ba0aa",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9092},{},"Strategic coaching",[9095],{"_uid":9096,"content":9097,"component":1410},"d8dcbb63-62b2-44da-b8f8-e699218f7267",{"type":12,"content":9098},[9099],{"type":15,"attrs":9100,"content":9101},{"textAlign":53},[9102],{"text":9103,"type":350,"marks":9104},"Teams will have coaching calls with a senior leader for support and guidance throughout the duration of the program. Faculty and subject matter experts are also available to support the teams.",[9105],{"type":1293,"attrs":9106},{"color":1295},{"_uid":9108,"image":9109,"title":9111,"content":9112,"component":9088},"89621a6e-6296-4b0e-8f1e-c78091c19412",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9110},{},"Virtual or in-person site visit",[9113],{"_uid":9114,"content":9115,"component":1410},"8acc54eb-6643-442d-aef8-2dfdc3241ba2",{"type":12,"content":9116},[9117],{"type":15,"attrs":9118,"content":9119},{"textAlign":53},[9120],{"text":9121,"type":350,"marks":9122},"The lead coach and a Healthcare Excellence Canada staff member will meet with the EXTRA team and their organization’s senior leadership at the midpoint of the program. The fellows will discuss the project evolution, enablers, barriers, organizational capacity to support improvement and next steps.",[9123],{"type":1293,"attrs":9124},{"color":1295},{"_uid":9126,"image":9127,"title":168,"content":9129,"component":9088},"e9070b60-0354-4f11-a0f6-41798cd20fbd",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9128},{},[9130],{"_uid":9131,"content":9132,"component":1410},"0d160848-6af6-4cc8-8c0f-d5d0886f16d5",{"type":12,"content":9133},[9134],{"type":15,"attrs":9135,"content":9136},{"textAlign":53},[9137],{"text":9138,"type":350,"marks":9139},"Regular interactive webinars or discussion forums over the course of the program will delve into relevant topics to support leadership development, implementation and system change.",[9140],{"type":1293,"attrs":9141},{"color":1295},{"_uid":9143,"image":9144,"title":9146,"content":9147,"component":9088},"77c38c1a-e25f-47aa-afce-3fd344a5329a",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9145},{},"Online platform",[9148],{"_uid":9149,"content":9150,"component":1410},"df4bb257-e5b8-4344-aa8e-17ac25c0147a",{"type":12,"content":9151},[9152],{"type":15,"attrs":9153,"content":9154},{"textAlign":53},[9155],{"text":9156,"type":350,"marks":9157},"Tools, readings and activities will be made available on a secure document repository to supplement webinars and in-person sessions.",[9158],{"type":1293,"attrs":9159},{"color":1295},"wysiwyg-double-column",{"type":12,"content":9162},[9163],{"type":15,"attrs":9164,"content":9165},{"textAlign":53},[9166],{"text":9167,"type":350,"marks":9168},"EXTRA focuses on leadership development and quality improvement through learning by doing, peer to peer feedback, coaching and networking. Modules are delivered through:",[9169],{"type":1293,"attrs":9170},{"color":1295},{"id":16,"_uid":9172,"link":9173,"image":9183,"title":9180,"video_id":16,"component":1602,"media_type":1337,"description":9188,"video_title":16},"07627331-9592-4260-8b38-129cbf4ba9e2",[9174],{"_uid":9175,"link":9176,"label":1166,"component":1327},"8363b7fb-dcdd-4372-9907-c104a5028049",{"id":9177,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":9178,"story":9179},"023e0fed-45d0-48af-8a1e-8447eb3ec1fa","events/extra-fellowship-open-house-en",{"name":9180,"id":9181,"uuid":9177,"slug":9182,"url":9178,"full_slug":9178,"_stopResolving":293},"EXTRA Fellowship Open house",147112018204862,"extra-fellowship-open-house-en",{"id":9184,"alt":9185,"name":16,"focus":16,"title":9185,"source":16,"filename":9186,"copyright":16,"fieldtype":284,"meta_data":9187,"is_external_url":286},114297536613763,"2023 Webinar Yellowtile","https://a-ca.storyblok.com/f/850807391887861/4edd975b19/2023-webinar-yellowtile.png",{},{"type":12,"content":9189},[9190,9198,9207,9212],{"type":15,"attrs":9191,"content":9192},{"textAlign":1487},[9193],{"text":9194,"type":350,"marks":9195},"Join us for a virtual open house to learn more about EXTRA, Healthcare Excellence Canada’s team-based leadership program focused on strengthening quality and safety in healthcare. Explore how EXTRA supports leaders and teams to build capacity, work on real-world improvement projects, and turn improvement ideas into lasting change.",[9196],{"type":1293,"attrs":9197},{"color":16},{"type":15,"attrs":9199,"content":9200},{"textAlign":1487},[9201,9206],{"text":9202,"type":350,"marks":9203},"You’ll also get a firsthand look at our coaching approach and have time to ask questions. Sessions will be offered in both English and French. ",[9204],{"type":1293,"attrs":9205},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":9208,"content":9209},{"textAlign":1487},[9210],{"text":9211,"type":350},"English session: Tuesday, March 31, 2026, 12:00 p.m. – 1:00 p.m. ET",{"type":15,"attrs":9213,"content":9214},{"textAlign":1487},[9215],{"text":9216,"type":350},"French session: Thursday, April 2, 2026, 12:00 p.m. – 1:00 p.m. ET",{"id":16,"_uid":9218,"image":9219,"items":9223,"title":9327,"component":9328,"description":9329},"fdd3f7d8-353d-48aa-aa4c-f0fab1ec1b5a",{"id":9220,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9221,"copyright":16,"fieldtype":284,"meta_data":9222,"is_external_url":286},149642530154929,"https://a-ca.storyblok.com/f/850807391887861/2000x1335/6de83348e0/extra-participants.webp",{},[9224,9242,9259,9276,9293,9310],{"_uid":9225,"image":9226,"title":9230,"content":9231,"component":9241},"b54fd0ae-35ac-4d83-8dd6-b42ce88773fc",{"id":9227,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9228,"copyright":16,"fieldtype":284,"meta_data":9229,"is_external_url":286},149639470107054,"https://a-ca.storyblok.com/f/850807391887861/1800x1195/13766c6f17/team-safety-huddle.webp",{},"Leadership skill development",{"type":12,"content":9232},[9233],{"type":15,"attrs":9234,"content":9235},{"textAlign":53},[9236],{"text":9237,"type":350,"marks":9238},"You will strengthen self-leadership to advance quality improvement goals, and shape organizational leadership to improve effectiveness and outcomes.",[9239],{"type":1293,"attrs":9240},{"color":16},"accordion-item",{"_uid":9243,"image":9244,"title":9248,"content":9249,"component":9241},"496f8fab-609a-41c7-8081-0c4e6f7e23bf",{"id":9245,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9246,"copyright":16,"fieldtype":284,"meta_data":9247,"is_external_url":286},149645741472178,"https://a-ca.storyblok.com/f/850807391887861/1133x662/2a67771092/ltc-worker-and-patient.webp",{},"System-level change",{"type":12,"content":9250},[9251],{"type":15,"attrs":9252,"content":9253},{"textAlign":53},[9254],{"text":9255,"type":350,"marks":9256},"You will lead system-level change to support safer, higher-quality care.",[9257],{"type":1293,"attrs":9258},{"color":16},{"_uid":9260,"image":9261,"title":9265,"content":9266,"component":9241},"3cda1d5f-6ba8-4cb0-8386-3c391218f1ec",{"id":9262,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9263,"copyright":16,"fieldtype":284,"meta_data":9264,"is_external_url":286},149642154482096,"https://a-ca.storyblok.com/f/850807391887861/1418x942/d684221ea4/healthcare-leader.webp",{},"Evidence-based problem solving",{"type":12,"content":9267},[9268],{"type":15,"attrs":9269,"content":9270},{"textAlign":53},[9271],{"text":9272,"type":350,"marks":9273},"You will apply evidence-based problem-solving in patient safety, cultural safety and patient engagement.",[9274],{"type":1293,"attrs":9275},{"color":16},{"_uid":9277,"image":9278,"title":9282,"content":9283,"component":9241},"eba93ee7-2aed-436e-b3a9-bd80eeca1d2d",{"id":9279,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9280,"copyright":16,"fieldtype":284,"meta_data":9281,"is_external_url":286},156359569910508,"https://a-ca.storyblok.com/f/850807391887861/960x640/dd1fd3d211/extra-participants4.jpg",{},"Thought leadership",{"type":12,"content":9284},[9285],{"type":15,"attrs":9286,"content":9287},{"textAlign":53},[9288],{"text":9289,"type":350,"marks":9290},"You will learn directly from Canadian and international experts and partner with people with lived experience.",[9291],{"type":1293,"attrs":9292},{"color":16},{"_uid":9294,"image":9295,"title":9299,"content":9300,"component":9241},"80da204c-cf59-4e20-8dd6-2afa4e3236c5",{"id":9296,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9297,"copyright":16,"fieldtype":284,"meta_data":9298,"is_external_url":286},149646736603571,"https://a-ca.storyblok.com/f/850807391887861/1800x1200/b4bcddfe9d/coaching-call.webp",{},"Ongoing coaching",{"type":12,"content":9301},[9302],{"type":15,"attrs":9303,"content":9304},{"textAlign":53},[9305],{"text":9306,"type":350,"marks":9307},"You will receive ongoing coaching from experienced healthcare CEOs and system leaders.",[9308],{"type":1293,"attrs":9309},{"color":16},{"_uid":9311,"image":9312,"title":9316,"content":9317,"component":9241},"2b3a69c2-8395-40c9-a5d9-c32f33a4599d",{"id":9313,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":9314,"copyright":16,"fieldtype":284,"meta_data":9315,"is_external_url":286},149639153772973,"https://a-ca.storyblok.com/f/850807391887861/2000x1335/4a7793410e/healthcare-leaders-working-together.webp",{},"Team-based learning",{"type":12,"content":9318},[9319],{"type":15,"attrs":9320,"content":9321},{"textAlign":53},[9322],{"text":9323,"type":350,"marks":9324},"You will collaborate with a team of three to five peers on a real-world improvement project, building strong national networks through virtual and in-person learning.",[9325],{"type":1293,"attrs":9326},{"color":16},"Benefits for healthcare leaders","accordion-colored",{"type":12,"content":9330},[9331],{"type":15,"attrs":9332,"content":9333},{"textAlign":53},[9334],{"text":9335,"type":350,"marks":9336},"EXTRA draws on current thought leadership and evidence-informed approaches to strengthen leadership capacity at the individual, organizational and system levels.",[9337],{"type":1293,"attrs":9338},{"color":16},{"id":16,"_uid":9340,"link":9341,"image":9346,"title":9352,"video_id":16,"component":1602,"media_type":1337,"description":9353,"video_title":16},"9b9748ff-ecad-4583-b3d9-442ecc42e74b",[9342],{"_uid":9343,"link":9344,"label":1166,"component":1327},"5619d0e4-8f69-40fb-b3c9-e276b92da857",{"id":9003,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":9004,"story":9345},{"name":9006,"id":9007,"uuid":9003,"slug":9008,"url":9004,"full_slug":9004,"_stopResolving":293},{"id":9347,"alt":9348,"name":16,"focus":16,"title":9349,"source":16,"filename":9350,"copyright":16,"fieldtype":284,"meta_data":9351,"is_external_url":286},138307479569736,"Photo of a woman standing and speaking with seated participants during a group discussion at a workshop.","Extra-coach","https://a-ca.storyblok.com/f/850807391887861/2560x1708/c0eb71bf9a/extra_image.jfif",{"alt":9348,"title":9349,"source":16,"copyright":16},"Benefits for organizations",{"type":12,"content":9354},[9355],{"type":380,"content":9356},[9357,9364,9371,9378],{"type":383,"content":9358},[9359],{"type":15,"attrs":9360,"content":9361},{"textAlign":53},[9362],{"text":9363,"type":350},"Develop leaders with the expertise to transform organizational culture to enable safer care. ",{"type":383,"content":9365},[9366],{"type":15,"attrs":9367,"content":9368},{"textAlign":53},[9369],{"text":9370,"type":350},"Develop capacity and capability to convert evidence into actionable policies and programs. ",{"type":383,"content":9372},[9373],{"type":15,"attrs":9374,"content":9375},{"textAlign":53},[9376],{"text":9377,"type":350},"Implement a quality improvement project aligned with the organization’s priorities. ",{"type":383,"content":9379},[9380],{"type":15,"attrs":9381,"content":9382},{"textAlign":53},[9383],{"text":9384,"type":350},"Share learning within your organization and across health systems. ",{"id":16,"_uid":9386,"link":9387,"image":9388,"title":9390,"video_id":9391,"component":1334,"video_mp4":9392,"media_type":9394,"video_type":1338,"description":9395,"video_title":9402,"video_mp4_thumbnail":9403},"8b08e02f-d17b-464b-81c6-81642a9644aa",[],{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9389},{},"What EXTRA alumni have to say","WORASjf02TA",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9393},{},"video",{"type":12,"content":9396},[9397],{"type":15,"attrs":9398,"content":9399},{"textAlign":1487},[9400],{"text":9401,"type":350},"We asked program alumni how EXTRA has helped them, and their advice for incoming cohorts. Watch the video to hear their thoughts!","EXTRA™: Executive Training Program | 2026",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9404},{},{"id":16,"_uid":9406,"content":9407,"component":367},"5684ab3d-1357-40e9-9996-4cdc392cd01e",[9408,9494],{"_uid":9409,"content":9410,"component":1410},"125d4153-83ae-4edb-ad62-cd5b1f20b5da",{"type":12,"content":9411},[9412,9417,9422,9445],{"type":1342,"attrs":9413,"content":9414},{"level":1500,"textAlign":1487},[9415],{"text":9416,"type":350},"A catalyst for change",{"type":15,"attrs":9418,"content":9419},{"textAlign":1487},[9420],{"text":9421,"type":350},"Since its inception 21 years ago, 177 organizations across Canada have participated in EXTRA. Its 737 fellows have benefited from increased program impact, including:",{"type":380,"content":9423},[9424,9431,9438],{"type":383,"content":9425},[9426],{"type":15,"attrs":9427,"content":9428},{"textAlign":53},[9429],{"text":9430,"type":350},"83% of improvement teams from a recent EXTRA cohort reported making improvements in the health of patients and residents, resulting from their quality improvement project. ",{"type":383,"content":9432},[9433],{"type":15,"attrs":9434,"content":9435},{"textAlign":53},[9436],{"text":9437,"type":350},"One participating hospital saw a 50% decrease in emergency room visits for 70% of Emergency Department users followed. ",{"type":383,"content":9439},[9440],{"type":15,"attrs":9441,"content":9442},{"textAlign":53},[9443],{"text":9444,"type":350},"Other EXTRA fellows used data to improve the flow of communication between hospital and community. ",{"type":15,"attrs":9446,"content":9447},{"textAlign":1487},[9448,9453,9468,9473,9488,9493],{"text":9449,"type":350,"marks":9450},"EXTRA has also helped to identify strategies like the ",[9451],{"type":1293,"attrs":9452},{"color":16},{"text":9454,"type":350,"marks":9455},"Appropriate Use of Antipsychotics approach",[9456,9466],{"type":1393,"attrs":9457},{"href":9458,"uuid":9459,"anchor":53,"custom":9460,"target":1912,"linktype":1159,"story":9461},"/programs/appropriate-use-of-antipsychotics","599fa17c-123e-4aa8-a600-781d37965f52",{},{"name":9462,"id":9463,"uuid":9459,"slug":9464,"url":9465,"full_slug":9465,"_stopResolving":293},"Appropriate Use of Antipsychotics",123451315324109,"appropriate-use-of-antipsychotics","programs/appropriate-use-of-antipsychotics",{"type":1293,"attrs":9467},{"color":16},{"text":9469,"type":350,"marks":9470}," and led to the development of Healthcare Excellence Canada’s ",[9471],{"type":1293,"attrs":9472},{"color":16},{"text":9474,"type":350,"marks":9475},"Sparking Change Program",[9476,9486],{"type":1393,"attrs":9477},{"href":9478,"uuid":9479,"anchor":53,"custom":9480,"target":1912,"linktype":1159,"story":9481},"/programs/sparking-change","a3c98562-a1c5-45cd-9303-9a32020bf25f",{},{"name":9482,"id":9483,"uuid":9479,"slug":9484,"url":9485,"full_slug":9485,"_stopResolving":293},"Sparking Change in the Appropriate Use of Antipsychotics",123451210941630,"sparking-change","programs/sparking-change",{"type":1293,"attrs":9487},{"color":16},{"text":9489,"type":350,"marks":9490}," – demonstrating that the solutions identified within the EXTRA™ program can be amplified for broader impact. ",[9491],{"type":1293,"attrs":9492},{"color":16},{"text":2195,"type":350},{"_uid":9495,"file":9496,"link":9498,"label":9009,"linkType":1393,"component":5679,"linkLabel":1166},"6e318acb-33fd-43c2-89ee-dddd94394894",{"id":8998,"alt":8999,"name":16,"focus":16,"title":8999,"source":16,"filename":9000,"copyright":16,"fieldtype":284,"meta_data":9497,"is_external_url":286},{},{"id":9003,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":9004,"story":9499},{"name":9006,"id":9007,"uuid":9003,"slug":9008,"url":9004,"full_slug":9004,"_stopResolving":293},{"id":16,"_uid":9501,"items":9502,"component":1313},"5d19b7fb-e002-4a64-b4b0-9b5193859a83",[9503,9516],{"_uid":9504,"image":9505,"quote":9507,"author":9514,"component":1311,"author_title":9515},"ad735831-28a1-41dd-9043-688cc6e76c07",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9506},{},{"type":12,"content":9508},[9509],{"type":15,"attrs":9510,"content":9511},{"textAlign":53},[9512],{"text":9513,"type":350},"“The EXTRA program allowed senior leaders from our and partner organizations to work together to improve integration of care in our community.”","Sarah Downey","Formerly CEO of Michael Garron Hospital; currently President and CEO of CAMH; EXTRA Cohort 6",{"_uid":9517,"image":9518,"quote":9520,"author":9527,"component":1311,"author_title":9528},"00ea7a13-2420-4e11-9fa5-50365cb3f4b0",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":9519},{},{"type":12,"content":9521},[9522],{"type":15,"attrs":9523,"content":9524},{"textAlign":53},[9525],{"text":9526,"type":350},"“As a result of my learnings from the EXTRA program, I am better able to lead in complex environments.”","Matthew Murphy","Nova Scotia Health, EXTRA Cohort 15",{"id":16,"_uid":9530,"items":9531,"title":9672,"component":9673,"description":9674},"bb46bb8f-e527-4db6-8de5-c278aef3d453",[9532,9578,9629],{"_uid":9533,"time":16,"title":9534,"component":9535,"point_item":9536},"b8971ed8-6328-46ab-be83-6d1cacc8518c","Leading improvement","curriculum-program-item",[9537,9546,9554,9562,9570],{"_uid":9538,"link":9539,"label":9540,"wysiwyg":9541,"activity":16,"component":9545},"1502bf6d-b74d-43cc-b425-43a663ae1be4",[],"Teamwork",{"type":12,"content":9542},[9543],{"type":15,"attrs":9544},{"textAlign":53},"curriculum-program-item-point",{"_uid":9547,"link":9548,"label":9549,"wysiwyg":9550,"activity":16,"component":9545},"64a3e9a5-65ad-4832-a0f2-d6537831e0e7",[],"Evidence-based and situational decision making",{"type":12,"content":9551},[9552],{"type":15,"attrs":9553},{"textAlign":53},{"_uid":9555,"link":9556,"label":9557,"wysiwyg":9558,"activity":16,"component":9545},"2556d19d-dfcd-4a9c-923e-1ec96f3e604f",[],"Patient, family and caregiver engagement",{"type":12,"content":9559},[9560],{"type":15,"attrs":9561},{"textAlign":53},{"_uid":9563,"link":9564,"label":9565,"wysiwyg":9566,"activity":16,"component":9545},"38686540-e462-440e-80f8-6d65dd4a26de",[],"Cultural safety and humility; equity, diversity and inclusion",{"type":12,"content":9567},[9568],{"type":15,"attrs":9569},{"textAlign":53},{"_uid":9571,"link":9572,"label":9573,"wysiwyg":9574,"activity":16,"component":9545},"5110d87a-f2b6-40d4-b984-05e249f6285e",[],"Lead safe, quality care",{"type":12,"content":9575},[9576],{"type":15,"attrs":9577},{"textAlign":53},{"_uid":9579,"time":16,"title":9580,"component":9535,"point_item":9581},"303fe49d-5de7-4932-a7dc-590a27c10452","Building a culture of innovation",[9582,9590,9598,9606,9614,9621],{"_uid":9583,"link":9584,"label":9585,"wysiwyg":9586,"activity":16,"component":9545},"3ab0aeab-edbc-4464-8807-302ccdf978cc",[],"Implementation science/ design thinking",{"type":12,"content":9587},[9588],{"type":15,"attrs":9589},{"textAlign":53},{"_uid":9591,"link":9592,"label":9593,"wysiwyg":9594,"activity":16,"component":9545},"87dc7e93-cbf7-4a1c-97a4-a30fa37c98e7",[],"Partnership building",{"type":12,"content":9595},[9596],{"type":15,"attrs":9597},{"textAlign":53},{"_uid":9599,"link":9600,"label":9601,"wysiwyg":9602,"activity":16,"component":9545},"692a7c02-1f1f-4738-a22d-822aa46dc18c",[],"Change management",{"type":12,"content":9603},[9604],{"type":15,"attrs":9605},{"textAlign":53},{"_uid":9607,"link":9608,"label":9609,"wysiwyg":9610,"activity":16,"component":9545},"2fad1fa0-f218-45e5-9a78-868e1132bb8d",[],"Learning health systems and ecosystems",{"type":12,"content":9611},[9612],{"type":15,"attrs":9613},{"textAlign":53},{"_uid":9615,"link":9616,"label":9617,"wysiwyg":9618,"activity":16,"component":9545},"e0521223-04ed-4470-9c59-1a78173904f9",[],"Cultivate an inclusive and energizing team dynamic (organizational energy)",{"type":12,"content":9619},[9620],{"type":15},{"_uid":9622,"link":9623,"label":9624,"wysiwyg":9625,"activity":16,"component":9545},"8a3c59d1-76de-4a95-a222-c946ad3a2340",[],"Virtual care",{"type":12,"content":9626},[9627],{"type":15,"attrs":9628},{"textAlign":53},{"_uid":9630,"time":16,"title":9631,"component":9535,"point_item":9632},"075ccc3f-5625-495a-8f5a-8e7b2931019a","Developing leadership",[9633,9641,9649,9657,9664],{"_uid":9634,"link":9635,"label":9636,"wysiwyg":9637,"activity":16,"component":9545},"0459ad88-9c74-46de-88ca-ac5f2cb19679",[],"System transformation and integrated care",{"type":12,"content":9638},[9639],{"type":15,"attrs":9640},{"textAlign":53},{"_uid":9642,"link":9643,"label":9644,"wysiwyg":9645,"activity":16,"component":9545},"35d8bc74-d804-4db3-b061-6e732ec9cad2",[],"Collaborative, collective and system leadership",{"type":12,"content":9646},[9647],{"type":15,"attrs":9648},{"textAlign":53},{"_uid":9650,"link":9651,"label":9652,"wysiwyg":9653,"activity":16,"component":9545},"2aa57637-974f-4722-8483-13066ca94296",[],"Navigating complexity, policy and politics",{"type":12,"content":9654},[9655],{"type":15,"attrs":9656},{"textAlign":53},{"_uid":9658,"link":9659,"label":9660,"wysiwyg":9661,"activity":16,"component":9545},"e9bff709-5bc9-4b2d-a084-859ac579083e",[],"Health human resources approaches",{"type":12,"content":9662},[9663],{"type":15},{"_uid":9665,"link":9666,"label":9667,"wysiwyg":9668,"activity":16,"component":9545},"6bb0e902-4234-4e85-8019-26fd9ec22c85",[],"Leading during crisis recovery and resilience",{"type":12,"content":9669},[9670],{"type":15,"attrs":9671},{"textAlign":53},"EXTRA: Executive Training Program Curriculum","curriculum-program",{"type":12,"content":9675},[9676],{"type":15,"attrs":9677,"content":9678},{"textAlign":53},[9679],{"text":9680,"type":350},"The EXTRA™ curriculum uses leading edge tools and methodologies to support teams in quality improvement for complex problems, building a culture of innovation and developing leadership skills. ",{"id":9682,"_uid":9683,"content":9684,"component":367},"awards","4d096e5d-125a-4938-ac6e-20809b48edf2",[9685,9902],{"_uid":9686,"content":9687,"component":1410},"721a0de6-0075-4efe-9e4e-9cac8b3877d1",{"type":12,"content":9688},[9689,9694,9699,9704,9709,9714,9719,9724,9761,9766,9771,9776,9781,9785,9790,9840,9845,9850,9854,9863,9867,9872],{"type":1342,"attrs":9690,"content":9691},{"level":1500,"textAlign":53},[9692],{"text":9693,"type":350},"EXTRA Fellowship Awards",{"type":15,"attrs":9695,"content":9696},{"textAlign":53},[9697],{"text":9698,"type":350},"The EXTRA program sponsors the Naimark Fellow Award and the Rochon Award for each graduating cohort.",{"type":1342,"attrs":9700,"content":9701},{"level":1344,"textAlign":53},[9702],{"text":9703,"type":350},"The Naimark Fellow Award",{"type":15,"attrs":9705,"content":9706},{"textAlign":53},[9707],{"text":9708,"type":350},"The Naimark Fellow Award recognizes professional excellence among health service leaders in Canada, as demonstrated by outstanding achievements in the EXTRA program.",{"type":15,"attrs":9710,"content":9711},{"textAlign":53},[9712],{"text":9713,"type":350},"The award was established in 2004 in recognition of Arnold Naimark, MD, the founding chair of HEC’s board of trustees. Arnold Naimark, MD, demonstrated commitment and leadership in the health, academic, community, and private sector at the local, national, and international levels. These achievements are widely honoured, as are the understanding, compassion and humour he exemplified.",{"type":1342,"attrs":9715,"content":9716},{"level":2032,"textAlign":53},[9717],{"text":9718,"type":350},"Process and selection",{"type":15,"attrs":9720,"content":9721},{"textAlign":53},[9722],{"text":9723,"type":350},"One Naimark Fellow is awarded in each graduating cohort. The current cohort nominates the award winner before graduation based on the criteria:",{"type":380,"content":9725},[9726,9733,9740,9747,9754],{"type":383,"content":9727},[9728],{"type":15,"attrs":9729,"content":9730},{"textAlign":53},[9731],{"text":9732,"type":350},"Outstanding commitment and contribution to program objectives.",{"type":383,"content":9734},[9735],{"type":15,"attrs":9736,"content":9737},{"textAlign":53},[9738],{"text":9739,"type":350},"Marked achievement of the core competencies.",{"type":383,"content":9741},[9742],{"type":15,"attrs":9743,"content":9744},{"textAlign":53},[9745],{"text":9746,"type":350},"High engagement in the learning process as demonstrated by collaboration, shared learning, and lively exchange with peers and faculty.",{"type":383,"content":9748},[9749],{"type":15,"attrs":9750,"content":9751},{"textAlign":53},[9752],{"text":9753,"type":350},"Active participation in and outside the classroom.",{"type":383,"content":9755},[9756],{"type":15,"attrs":9757,"content":9758},{"textAlign":53},[9759],{"text":9760,"type":350},"Support to colleagues in the program.",{"type":15,"attrs":9762,"content":9763},{"textAlign":53},[9764],{"text":9765,"type":350},"The award is presented with a monetary prize and certificate.",{"type":1342,"attrs":9767,"content":9768},{"level":1344,"textAlign":53},[9769],{"text":9770,"type":350},"The Rochon Award",{"type":15,"attrs":9772,"content":9773},{"textAlign":53},[9774],{"text":9775,"type":350},"The Rochon Award is presented to the EXTRA fellowship team whose improvement project will best improve population health and demonstrates early readiness for spread.",{"type":15,"attrs":9777,"content":9778},{"textAlign":53},[9779],{"text":9780,"type":350},"The award was established in 2017 in recognition of Jean Rochon, MD, the inaugural chair of the EXTRA Advisory Committee. Jean Rochon, MD, is credited with many reforms and modernizations of health and social services in Quebec before joining the World Health Organization to continue building bridges in healthcare internationally. His integrity, humility and leadership in public health and quality improvement form part of his legacy.",{"type":1342,"attrs":9782,"content":9783},{"level":2032,"textAlign":53},[9784],{"text":9718,"type":350},{"type":15,"attrs":9786,"content":9787},{"textAlign":53},[9788],{"text":9789,"type":350},"One Rochon Award is awarded to one team in a graduating cohort. EXTRA’s faculty and coaches, along with HEC’s leadership, nominate a team for the award before graduation based on the criteria:",{"type":380,"content":9791},[9792,9798,9805,9812,9819,9826,9833],{"type":383,"content":9793},[9794],{"type":15,"attrs":9795,"content":9796},{"textAlign":53},[9797],{"text":9732,"type":350},{"type":383,"content":9799},[9800],{"type":15,"attrs":9801,"content":9802},{"textAlign":53},[9803],{"text":9804,"type":350},"Commitment to meaningfully improve the health of the population.",{"type":383,"content":9806},[9807],{"type":15,"attrs":9808,"content":9809},{"textAlign":53},[9810],{"text":9811,"type":350},"Improvement project demonstrates early readiness for spread.",{"type":383,"content":9813},[9814],{"type":15,"attrs":9815,"content":9816},{"textAlign":53},[9817],{"text":9818,"type":350},"Demonstrates perseverance and creative problem-solving in support of quality improvement.",{"type":383,"content":9820},[9821],{"type":15,"attrs":9822,"content":9823},{"textAlign":53},[9824],{"text":9825,"type":350},"Fosters innovative and bold leadership.",{"type":383,"content":9827},[9828],{"type":15,"attrs":9829,"content":9830},{"textAlign":53},[9831],{"text":9832,"type":350},"Strong ability to engage in collaborative learning.",{"type":383,"content":9834},[9835],{"type":15,"attrs":9836,"content":9837},{"textAlign":53},[9838],{"text":9839,"type":350},"Exemplary relationship-building with other teams in the cohort.",{"type":15,"attrs":9841,"content":9842},{"textAlign":53},[9843],{"text":9844,"type":350},"The winning team receives a certificate and a monetary award to support the spread of their improvement project and/or to promote and profile their improvement through knowledge products.",{"type":1342,"attrs":9846,"content":9847},{"level":1500,"textAlign":53},[9848],{"text":9849,"type":350},"Past Winners",{"type":1342,"attrs":9851,"content":9852},{"level":1344,"textAlign":53},[9853],{"text":9703,"type":350},{"type":380,"content":9855},[9856],{"type":383,"content":9857},[9858],{"type":15,"attrs":9859,"content":9860},{"textAlign":53},[9861],{"text":9862,"type":350},"Julien Clément, MD, Surgeon and Assistant Director of Professional Services and Medical Affairs, CHU de Québec – Université Laval",{"type":1342,"attrs":9864,"content":9865},{"level":1344,"textAlign":53},[9866],{"text":9770,"type":350},{"type":15,"attrs":9868,"content":9869},{"textAlign":53},[9870],{"text":9871,"type":350},"EXTRA fellowship team sponsored by CISSS Montérégie-Est: ",{"type":380,"content":9873},[9874,9881,9888,9895],{"type":383,"content":9875},[9876],{"type":15,"attrs":9877,"content":9878},{"textAlign":53},[9879],{"text":9880,"type":350},"Andréanne Audet, Interim Coordinator, General Psychosocial Services, CLSCs, FMGs and crisis services",{"type":383,"content":9882},[9883],{"type":15,"attrs":9884,"content":9885},{"textAlign":53},[9886],{"text":9887,"type":350},"Annie Mongrain, Administrative Director, Crisis Services, CISSS de la Montérégie-Est",{"type":383,"content":9889},[9890],{"type":15,"attrs":9891,"content":9892},{"textAlign":53},[9893],{"text":9894,"type":350},"Christine Lobe, Advisor, CISSS de la Montérégie-Est",{"type":383,"content":9896},[9897],{"type":15,"attrs":9898,"content":9899},{"textAlign":53},[9900],{"text":9901,"type":350},"Robert James Borris, Assistant Director, Mental Health and Addiction Programs, CISSS de la Montérégie-Est",{"_uid":9903,"file":9904,"link":9909,"label":9910,"linkType":9911,"component":5679,"linkLabel":16},"8181a83d-ee62-475b-8e07-f510d05e4e8f",{"id":9905,"alt":9906,"name":16,"focus":16,"title":9906,"source":16,"filename":9907,"copyright":16,"fieldtype":284,"meta_data":9908,"is_external_url":286},114291697547236,"EXTRA Fellow Awards Winners Cohort 17 EN","https://a-ca.storyblok.com/f/850807391887861/5e1289c62a/extra-fellow-awards-winners-cohort-17-en.pdf",{},{"id":16,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":16},"Learn more about the winners","file",{"id":16,"_uid":9913,"items":9914,"title":12470,"component":1091,"description":12471},"57f7ed9d-da3b-45ce-a308-4a9e267d60ae",[9915,10066,10212,10344,10496,10669,10796,10897,11038,11140,11297,11420,11530,11683,11825,11937,12098,12203,12321],{"_uid":9916,"title":9917,"ctaLeft":9918,"ctaRight":9919,"component":376,"columnLeft":9920,"columnRight":10002},"49112154-778e-4226-a0f2-e838dff7ed0e","Together We Build: A Culture of Person-Centered Care at CancerCare Manitoba",[],[],{"type":12,"content":9921},[9922,9932],{"type":1342,"attrs":9923,"content":9924},{"level":1344,"textAlign":1487},[9925,9930],{"text":9926,"type":350,"marks":9927},"CancerCare Manitoba: ",[9928],{"type":1293,"attrs":9929},{"color":16},{"text":9931,"type":350},"Fellowship team",{"type":380,"content":9933},[9934,9951,9968,9985],{"type":383,"content":9935},[9936],{"type":15,"attrs":9937,"content":9938},{"textAlign":53},[9939,9945,9950],{"text":9940,"type":350,"marks":9941},"Stephanie Lelond",[9942,9944],{"type":1293,"attrs":9943},{"color":16},{"type":1438},{"text":9946,"type":350,"marks":9947},", Clinical Nurse Specialist, Early Palliative Care, CancerCare Manitoba",[9948],{"type":1293,"attrs":9949},{"color":16},{"text":2195,"type":350},{"type":383,"content":9952},[9953],{"type":15,"attrs":9954,"content":9955},{"textAlign":53},[9956,9962,9967],{"text":9957,"type":350,"marks":9958},"Mackenzie Jansen",[9959,9961],{"type":1293,"attrs":9960},{"color":16},{"type":1438},{"text":9963,"type":350,"marks":9964},", Clinical Nurse Specialist, Adolescent and Young Adult Program, CancerCare Manitoba",[9965],{"type":1293,"attrs":9966},{"color":16},{"text":2195,"type":350},{"type":383,"content":9969},[9970],{"type":15,"attrs":9971,"content":9972},{"textAlign":53},[9973,9979,9984],{"text":9974,"type":350,"marks":9975},"Allison Wiens",[9976,9978],{"type":1293,"attrs":9977},{"color":16},{"type":1438},{"text":9980,"type":350,"marks":9981},", Education and Liaison Nurse, Health Equity, CancerCare Manitoba",[9982],{"type":1293,"attrs":9983},{"color":16},{"text":2195,"type":350},{"type":383,"content":9986},[9987],{"type":15,"attrs":9988,"content":9989},{"textAlign":53},[9990,9996,10001],{"text":9991,"type":350,"marks":9992},"Tracy Thiele",[9993,9995],{"type":1293,"attrs":9994},{"color":16},{"type":1438},{"text":9997,"type":350,"marks":9998},", Director, Quality and Patient Safety, CancerCare Manitoba",[9999],{"type":1293,"attrs":10000},{"color":16},{"text":2195,"type":350},{"type":12,"content":10003},[10004,10039,10048,10057],{"type":15,"attrs":10005,"content":10006},{"textAlign":53},[10007,10011,10015,10020,10024,10029,10033],{"text":10008,"type":350,"marks":10009},"Project title:",[10010],{"type":1438},{"text":10012,"type":350,"marks":10013}," Together We Build: A Culture of Person-Centered Care",[10014],{"type":3684},{"text":2195,"type":350,"marks":10016},[10017,10019],{"type":1293,"attrs":10018},{"color":16},{"type":3684},{"text":10021,"type":350,"marks":10022},"at",[10023],{"type":3684},{"text":2195,"type":350,"marks":10025},[10026,10028],{"type":1293,"attrs":10027},{"color":16},{"type":3684},{"text":10030,"type":350,"marks":10031},"CancerCare",[10032],{"type":3684},{"text":10034,"type":350,"marks":10035}," Manitoba",[10036,10038],{"type":1293,"attrs":10037},{"color":16},{"type":3684},{"type":15,"attrs":10040,"content":10041},{"textAlign":1487},[10042,10047],{"text":10043,"type":350,"marks":10044},"This project aims to strengthen oncology nurses’ understanding and application of person-centered care (PCC) approaches across CancerCare Manitoba. Led by a dedicated team of nursing professionals, the initiative seeks to advance a culture of equitable PCC, nursing leadership, and nursing-led research across the healthcare system.",[10045],{"type":1293,"attrs":10046},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10049,"content":10050},{"textAlign":1487},[10051,10056],{"text":10052,"type":350,"marks":10053},"In its first phase, the team is conducting a scoping review of PCC approaches, tools, and integration strategies in oncology practice. The review examines how these approaches consider equity-denied populations, support shared decision-making, and influence patient experience. The findings will inform evidence-based strategies and identify equity-oriented actions, with results disseminated through a manuscript and a knowledge translation plan.",[10054],{"type":1293,"attrs":10055},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10058,"content":10059},{"textAlign":1487},[10060,10065],{"text":10061,"type":350,"marks":10062},"In phase two, oncology nurses from across Manitoba, the province’s largest health workforce group, will be engaged to identify barriers, facilitators, and opportunities for improvement in implementing PCC. Patient partners are central to this work, ensuring that lived experience informs all stages of design and delivery. The insights gained will guide the development of a PCC framework for future implementation, with potential to scale across professional groups and embed person-centered care organization-wide.",[10063],{"type":1293,"attrs":10064},{"color":16},{"text":2195,"type":350},{"_uid":10067,"title":10068,"ctaLeft":10069,"ctaRight":10070,"component":376,"columnLeft":10071,"columnRight":10169},"5b809fa7-e25b-45d2-a1f4-4701760f93a5","Innovation and Value",[],[],{"type":12,"content":10072},[10073,10082],{"type":1342,"attrs":10074,"content":10075},{"level":1344,"textAlign":1487},[10076,10081],{"text":10077,"type":350,"marks":10078},"CHU de Québec-Université Laval: ",[10079],{"type":1293,"attrs":10080},{"color":16},{"text":9931,"type":350},{"type":380,"content":10083},[10084,10101,10118,10135,10152],{"type":383,"content":10085},[10086],{"type":15,"attrs":10087,"content":10088},{"textAlign":53},[10089,10095,10100],{"text":10090,"type":350,"marks":10091},"Laurence Robichaud",[10092,10094],{"type":1293,"attrs":10093},{"color":16},{"type":1438},{"text":10096,"type":350,"marks":10097},", Assistant to the CEO, Office of Innovation, CHU de Québec – Université Laval",[10098],{"type":1293,"attrs":10099},{"color":16},{"text":2195,"type":350},{"type":383,"content":10102},[10103],{"type":15,"attrs":10104,"content":10105},{"textAlign":53},[10106,10112,10117],{"text":10107,"type":350,"marks":10108},"David Trépanier",[10109,10111],{"type":1293,"attrs":10110},{"color":16},{"type":1438},{"text":10113,"type":350,"marks":10114},", Associate Director, HEJ – NCH Component, CHU de Québec – Université Laval",[10115],{"type":1293,"attrs":10116},{"color":16},{"text":2195,"type":350},{"type":383,"content":10119},[10120],{"type":15,"attrs":10121,"content":10122},{"textAlign":53},[10123,10129,10134],{"text":10124,"type":350,"marks":10125},"Martin Brisson",[10126,10128],{"type":1293,"attrs":10127},{"color":16},{"type":1438},{"text":10130,"type":350,"marks":10131},", Logistics Coordinator, CHU de Québec – Université Laval",[10132],{"type":1293,"attrs":10133},{"color":16},{"text":2195,"type":350},{"type":383,"content":10136},[10137],{"type":15,"attrs":10138,"content":10139},{"textAlign":53},[10140,10146,10151],{"text":10141,"type":350,"marks":10142},"Audrey St-Arnaud",[10143,10145],{"type":1293,"attrs":10144},{"color":16},{"type":1438},{"text":10147,"type":350,"marks":10148},", Senior Advisor, Enterprise Architecture and Digital Transformation, CHU de Québec – Université Laval",[10149],{"type":1293,"attrs":10150},{"color":16},{"text":2195,"type":350},{"type":383,"content":10153},[10154],{"type":15,"attrs":10155,"content":10156},{"textAlign":53},[10157,10163,10168],{"text":10158,"type":350,"marks":10159},"Isabelle Lessard",[10160,10162],{"type":1293,"attrs":10161},{"color":16},{"type":1438},{"text":10164,"type":350,"marks":10165},", Associate Director, Innovation and Quality in Nursing Practice, CHU de Québec – Université Laval",[10166],{"type":1293,"attrs":10167},{"color":16},{"text":2195,"type":350},{"type":12,"content":10170},[10171,10185,10194,10203],{"type":15,"attrs":10172,"content":10173},{"textAlign":53},[10174,10177,10180],{"text":10008,"type":350,"marks":10175},[10176],{"type":1438},{"text":1514,"type":350,"marks":10178},[10179],{"type":3684},{"text":10068,"type":350,"marks":10181},[10182,10184],{"type":1293,"attrs":10183},{"color":16},{"type":3684},{"type":15,"attrs":10186,"content":10187},{"textAlign":1487},[10188,10193],{"text":10189,"type":350,"marks":10190},"Like other regions across Canada, CHU de Québec – Université Laval is facing major challenges related to limited resources and a growing imbalance between the supply of and demand for healthcare services. An aging population, a shortage of specialized staff, increasing care complexity, limited funding, and a lack of adequate tools all contribute to widening this gap.",[10191],{"type":1293,"attrs":10192},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10195,"content":10196},{"textAlign":1487},[10197,10202],{"text":10198,"type":350,"marks":10199},"These pressures lead to longer wait times, lower patient satisfaction, inefficient processes, and persistent health issues that are not addressed within recommended timeframes.",[10200],{"type":1293,"attrs":10201},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10204,"content":10205},{"textAlign":1487},[10206,10211],{"text":10207,"type":350,"marks":10208},"To help address these challenges, the organization is working to strengthen partnerships that respond to the real needs of patients and care teams. The potential for innovation is significant, but selecting and integrating projects requires careful alignment with organizational priorities. Once those choices are made, the key challenge is integrating clinical innovations in ways that make their value and impact clear.",[10209],{"type":1293,"attrs":10210},{"color":16},{"text":2195,"type":350},{"_uid":10213,"title":10214,"ctaLeft":10215,"ctaRight":10216,"component":376,"columnLeft":10217,"columnRight":10298},"26ab2d6c-aafc-4c2f-a527-3b7d32814492","Establishing a Governance Structure for Clinical Excellence",[],[],{"type":12,"content":10218},[10219,10229],{"type":1342,"attrs":10220,"content":10221},{"level":1344,"textAlign":1487},[10222,10227],{"text":10223,"type":350,"marks":10224},"CISSS de la Montérégie-Est (CISSSME)",[10225],{"type":1293,"attrs":10226},{"color":16},{"text":10228,"type":350},": Fellowship team",{"type":380,"content":10230},[10231,10248,10265,10282],{"type":383,"content":10232},[10233],{"type":15,"attrs":10234,"content":10235},{"textAlign":53},[10236,10242,10247],{"text":10237,"type":350,"marks":10238},"Geneviève Beaudoin",[10239,10241],{"type":1293,"attrs":10240},{"color":16},{"type":1438},{"text":10243,"type":350,"marks":10244},", Associate Director, Directorate of Medical Services",[10245],{"type":1293,"attrs":10246},{"color":16},{"text":2195,"type":350},{"type":383,"content":10249},[10250],{"type":15,"attrs":10251,"content":10252},{"textAlign":53},[10253,10259,10264],{"text":10254,"type":350,"marks":10255},"Sophie Berger",[10256,10258],{"type":1293,"attrs":10257},{"color":16},{"type":1438},{"text":10260,"type":350,"marks":10261},", Director of Nursing",[10262],{"type":1293,"attrs":10263},{"color":16},{"text":2195,"type":350},{"type":383,"content":10266},[10267],{"type":15,"attrs":10268,"content":10269},{"textAlign":53},[10270,10276,10281],{"text":10271,"type":350,"marks":10272},"Isabelle Bonneau",[10273,10275],{"type":1293,"attrs":10274},{"color":16},{"type":1438},{"text":10277,"type":350,"marks":10278},", Assistant to the Directorate of Multidisciplinary Health and Social Services",[10279],{"type":1293,"attrs":10280},{"color":16},{"text":2195,"type":350},{"type":383,"content":10283},[10284],{"type":15,"attrs":10285,"content":10286},{"textAlign":53},[10287,10293],{"text":10288,"type":350,"marks":10289},"Vicky Lavoie",[10290,10292],{"type":1293,"attrs":10291},{"color":16},{"type":1438},{"text":10294,"type":350,"marks":10295},", Associate Executive Director – Support, Administration and Performance",[10296],{"type":1293,"attrs":10297},{"color":16},{"type":12,"content":10299},[10300,10317,10326,10335],{"type":15,"attrs":10301,"content":10302},{"textAlign":53},[10303,10307,10311],{"text":10304,"type":350,"marks":10305},"Project title: ",[10306],{"type":1438},{"text":10308,"type":350,"marks":10309},"Establishing",[10310],{"type":3684},{"text":10312,"type":350,"marks":10313}," a Governance Structure for Clinical Excellence",[10314,10316],{"type":1293,"attrs":10315},{"color":16},{"type":3684},{"type":15,"attrs":10318,"content":10319},{"textAlign":1487},[10320,10325],{"text":10321,"type":350,"marks":10322},"As part of the 2025–2026 EXTRA-FORCES program, the project focuses on creating a cross-departmental co-management structure that unites the organization’s Directorate of Nursing, Directorate of Multidisciplinary Health and Social Services, and Directorate of Medical and Professional Services.",[10323],{"type":1293,"attrs":10324},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10327,"content":10328},{"textAlign":1487},[10329,10334],{"text":10330,"type":350,"marks":10331},"It seeks to strengthen interdisciplinary clinical governance by integrating value-based care principles, fostering collaboration among directorates, and engaging patients, families, and community partners. The initiative addresses long-standing challenges related to service fragmentation and the coordination of clinical practices.",[10332],{"type":1293,"attrs":10333},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10336,"content":10337},{"textAlign":1487},[10338,10343],{"text":10339,"type":350,"marks":10340},"By the end of 2026, the team aims to deliver a guidance document based on value-driven care and service indicators, ensuring the optimal use of available resources. Aligned with the strategic priorities of Santé Québec and the recommendations of Accreditation Canada, this work will help establish a sustainable, replicable, and innovative governance model that supports safe, high-quality care and services centred on people’s real needs.",[10341],{"type":1293,"attrs":10342},{"color":16},{"text":2195,"type":350},{"_uid":10345,"title":10346,"ctaLeft":10347,"ctaRight":10348,"component":376,"columnLeft":10349,"columnRight":10447},"17c18e9d-e0c5-4d3e-8744-d74353f74f62","Advancing Collaborative, Community-Based Local Governance",[],[],{"type":12,"content":10350},[10351,10360],{"type":1342,"attrs":10352,"content":10353},{"level":1344,"textAlign":1487},[10354,10359],{"text":10355,"type":350,"marks":10356},"CISSS de l’Outaouais (CISSSO)",[10357],{"type":1293,"attrs":10358},{"color":16},{"text":10228,"type":350},{"type":380,"content":10361},[10362,10379,10396,10413,10430],{"type":383,"content":10363},[10364],{"type":15,"attrs":10365,"content":10366},{"textAlign":53},[10367,10373,10378],{"text":10368,"type":350,"marks":10369},"Frédéric Parizeau",[10370,10372],{"type":1293,"attrs":10371},{"color":16},{"type":1438},{"text":10374,"type":350,"marks":10375},", Director, RLS Collines-de-l’Outaouais, CISSSO",[10376],{"type":1293,"attrs":10377},{"color":16},{"text":2195,"type":350},{"type":383,"content":10380},[10381],{"type":15,"attrs":10382,"content":10383},{"textAlign":53},[10384,10390,10395],{"text":10385,"type":350,"marks":10386},"Nicole Boucher-Larivière",[10387,10389],{"type":1293,"attrs":10388},{"color":16},{"type":1438},{"text":10391,"type":350,"marks":10392},", Director, RLS Pontiac, CISSSO",[10393],{"type":1293,"attrs":10394},{"color":16},{"text":2195,"type":350},{"type":383,"content":10397},[10398],{"type":15,"attrs":10399,"content":10400},{"textAlign":53},[10401,10407,10412],{"text":10402,"type":350,"marks":10403},"Nency Héroux",[10404,10406],{"type":1293,"attrs":10405},{"color":16},{"type":1438},{"text":10408,"type":350,"marks":10409},", Director, Multidisciplinary Health and Social Services, CISSSO",[10410],{"type":1293,"attrs":10411},{"color":16},{"text":2195,"type":350},{"type":383,"content":10414},[10415],{"type":15,"attrs":10416,"content":10417},{"textAlign":53},[10418,10424,10429],{"text":10419,"type":350,"marks":10420},"Laurence Barraud",[10421,10423],{"type":1293,"attrs":10422},{"color":16},{"type":1438},{"text":10425,"type":350,"marks":10426},", Director, Directorate of Education, University Relations and Research, CISSSO",[10427],{"type":1293,"attrs":10428},{"color":16},{"text":2195,"type":350},{"type":383,"content":10431},[10432],{"type":15,"attrs":10433,"content":10434},{"textAlign":53},[10435,10441,10446],{"text":10436,"type":350,"marks":10437},"Geneviève Gagnon",[10438,10440],{"type":1293,"attrs":10439},{"color":16},{"type":1438},{"text":10442,"type":350,"marks":10443},", Medical and Professional Services Director, CISSSO",[10444],{"type":1293,"attrs":10445},{"color":16},{"text":2195,"type":350},{"type":12,"content":10448},[10449,10460,10469,10478,10487],{"type":15,"attrs":10450,"content":10451},{"textAlign":53},[10452,10455],{"text":10304,"type":350,"marks":10453},[10454],{"type":1438},{"text":10346,"type":350,"marks":10456},[10457,10459],{"type":1293,"attrs":10458},{"color":16},{"type":3684},{"type":15,"attrs":10461,"content":10462},{"textAlign":1487},[10463,10468],{"text":10464,"type":350,"marks":10465},"The project aims to establish a more agile, transparent, and coherent model of local governance aligned with the priorities of Québec’s health and social services network and consistent with the primary care policy. It seeks to strengthen the autonomy and decision-making capacity of local managers to better meet population needs.",[10466],{"type":1293,"attrs":10467},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10470,"content":10471},{"textAlign":1487},[10472,10477],{"text":10473,"type":350,"marks":10474},"The model is built on four key pillars: clarifying roles, improving communication, fostering intersectoral coordination, and using data to inform decision-making.",[10475],{"type":1293,"attrs":10476},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10479,"content":10480},{"textAlign":1487},[10481,10486],{"text":10482,"type":350,"marks":10483},"By focusing action on the territories served by CLSCs, the initiative promotes interdisciplinary and intersectoral collaboration, community support, and local governance that better reflects on-the-ground realities.",[10484],{"type":1293,"attrs":10485},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10488,"content":10489},{"textAlign":1487},[10490,10495],{"text":10491,"type":350,"marks":10492},"Grounded in continuous improvement and aligned with ministerial directions, the project aims to enhance the accessibility, quality, and integration of services available to the population. It represents a structural lever for transforming the management of local services in a sustainable way.",[10493],{"type":1293,"attrs":10494},{"color":16},{"text":2195,"type":350},{"_uid":10497,"title":10498,"ctaLeft":10499,"ctaRight":10500,"component":376,"columnLeft":10501,"columnRight":10565},"a0f4a06b-8f24-41f0-af1a-240df2d84141","From research to impact: Advancing regional priorities within Santé Québec",[],[],{"type":12,"content":10502},[10503,10512],{"type":1342,"attrs":10504,"content":10505},{"level":1344,"textAlign":1487},[10506,10511],{"text":10507,"type":350,"marks":10508},"CIUSSS de la Mauricie-et-du-Centre-du-Québec (CIUSSSMCQ)",[10509],{"type":1293,"attrs":10510},{"color":16},{"text":10228,"type":350},{"type":380,"content":10513},[10514,10531,10548],{"type":383,"content":10515},[10516],{"type":15,"attrs":10517,"content":10518},{"textAlign":53},[10519,10525,10530],{"text":10520,"type":350,"marks":10521},"Renée Proulx",[10522,10524],{"type":1293,"attrs":10523},{"color":16},{"type":1438},{"text":10526,"type":350,"marks":10527},", Administrative Director of University Education, Research and Innovation, CIUSSSMCQ",[10528],{"type":1293,"attrs":10529},{"color":16},{"text":2195,"type":350},{"type":383,"content":10532},[10533],{"type":15,"attrs":10534,"content":10535},{"textAlign":53},[10536,10542,10547],{"text":10537,"type":350,"marks":10538},"Cathy Vaillancourt",[10539,10541],{"type":1293,"attrs":10540},{"color":16},{"type":1438},{"text":10543,"type":350,"marks":10544},", Director, CARES, CIUSSSMCQ",[10545],{"type":1293,"attrs":10546},{"color":16},{"text":2195,"type":350},{"type":383,"content":10549},[10550],{"type":15,"attrs":10551,"content":10552},{"textAlign":53},[10553,10559,10564],{"text":10554,"type":350,"marks":10555},"Geneviève Boisvert",[10556,10558],{"type":1293,"attrs":10557},{"color":16},{"type":1438},{"text":10560,"type":350,"marks":10561},", SSA Leader, CIUSSSMCQ",[10562],{"type":1293,"attrs":10563},{"color":16},{"text":2195,"type":350},{"type":12,"content":10566},[10567,10614,10645,10654],{"type":15,"attrs":10568,"content":10569},{"textAlign":53},[10570,10573,10574,10578,10583,10587,10592,10596,10601,10605,10610],{"text":10008,"type":350,"marks":10571},[10572],{"type":1438},{"text":1514,"type":350},{"text":10575,"type":350,"marks":10576},"From",[10577],{"type":3684},{"text":2195,"type":350,"marks":10579},[10580,10582],{"type":1293,"attrs":10581},{"color":16},{"type":3684},{"text":10584,"type":350,"marks":10585},"research to",[10586],{"type":3684},{"text":2195,"type":350,"marks":10588},[10589,10591],{"type":1293,"attrs":10590},{"color":16},{"type":3684},{"text":10593,"type":350,"marks":10594},"impact: Advancing",[10595],{"type":3684},{"text":2195,"type":350,"marks":10597},[10598,10600],{"type":1293,"attrs":10599},{"color":16},{"type":3684},{"text":10602,"type":350,"marks":10603},"regional",[10604],{"type":3684},{"text":2195,"type":350,"marks":10606},[10607,10609],{"type":1293,"attrs":10608},{"color":16},{"type":3684},{"text":10611,"type":350,"marks":10612},"priorities within Santé Québec",[10613],{"type":3684},{"type":15,"attrs":10615,"content":10616},{"textAlign":1487},[10617,10622,10628,10633,10639,10644],{"text":10618,"type":350,"marks":10619},"This project draws on scientific advances to strengthen the capacity of regional health organizations to meet the targets laid out in Santé Québec’s ",[10620],{"type":1293,"attrs":10621},{"color":16},{"text":10623,"type":350,"marks":10624},"Plan stratégique 2025-2028",[10625,10627],{"type":1293,"attrs":10626},{"color":16},{"type":3684},{"text":10629,"type":350,"marks":10630},", which guides institutional plans across Quebec’s health and social services system. The work will focus particularly on the strategic direction ",[10631],{"type":1293,"attrs":10632},{"color":16},{"text":10634,"type":350,"marks":10635},"Une santé plus accessible",[10636,10638],{"type":1293,"attrs":10637},{"color":16},{"type":3684},{"text":10640,"type":350,"marks":10641}," (more accessible health care).",[10642],{"type":1293,"attrs":10643},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10646,"content":10647},{"textAlign":1487},[10648,10653],{"text":10649,"type":350,"marks":10650},"While this Strategic Plan highlights innovation and research as key drivers of a more effective health and social services system, few structural initiatives have been developed to support organizations in that role. This gap is especially pronounced in rural and remote regions, where resources to capture, adapt and apply research findings are limited despite vast territories to cover. Even though these regions account for just 10 percent of Quebec’s population, they span 90 percent of its land area.",[10651],{"type":1293,"attrs":10652},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10655,"content":10656},{"textAlign":1487},[10657,10662,10668],{"text":10658,"type":350,"marks":10659},"The project will test and evaluate knowledge-transfer activities designed to inform decision-making and support progress toward achieving the objectives of the ",[10660],{"type":1293,"attrs":10661},{"color":16},{"text":10663,"type":350,"marks":10664},"Plan stratégique 2025-2028.",[10665,10667],{"type":1293,"attrs":10666},{"color":16},{"type":3684},{"text":2195,"type":350},{"_uid":10670,"title":10671,"ctaLeft":10672,"ctaRight":10673,"component":376,"columnLeft":10674,"columnRight":10755},"2bb0dd88-3f8f-4162-a7a2-27ae0b9f67a5","Integrating and Evaluating Indigenous cultural safety training into the Covenant organization",[],[],{"type":12,"content":10675},[10676,10685],{"type":1342,"attrs":10677,"content":10678},{"level":1344,"textAlign":1487},[10679,10684],{"text":10680,"type":350,"marks":10681},"Convenant Health: ",[10682],{"type":1293,"attrs":10683},{"color":16},{"text":9931,"type":350},{"type":380,"content":10686},[10687,10704,10721,10738],{"type":383,"content":10688},[10689],{"type":15,"attrs":10690,"content":10691},{"textAlign":53},[10692,10698,10703],{"text":10693,"type":350,"marks":10694},"Amber Ruben",[10695,10697],{"type":1293,"attrs":10696},{"color":16},{"type":1438},{"text":10699,"type":350,"marks":10700},", Indigenous Health Equity and Reconciliation Consultant, Convenant Health  ",[10701],{"type":1293,"attrs":10702},{"color":16},{"text":2195,"type":350},{"type":383,"content":10705},[10706],{"type":15,"attrs":10707,"content":10708},{"textAlign":53},[10709,10715,10720],{"text":10710,"type":350,"marks":10711},"Natalie Houseman",[10712,10714],{"type":1293,"attrs":10713},{"color":16},{"type":1438},{"text":10716,"type":350,"marks":10717},", Interim Site Lead Misericordia Community Hospital ",[10718],{"type":1293,"attrs":10719},{"color":16},{"text":2195,"type":350},{"type":383,"content":10722},[10723],{"type":15,"attrs":10724,"content":10725},{"textAlign":53},[10726,10732,10737],{"text":10727,"type":350,"marks":10728},"Charlotte Oostveen",[10729,10731],{"type":1293,"attrs":10730},{"color":16},{"type":1438},{"text":10733,"type":350,"marks":10734},", Clinical Learning and Professional Practise Lead, Simulation",[10735],{"type":1293,"attrs":10736},{"color":16},{"text":2195,"type":350},{"type":383,"content":10739},[10740],{"type":15,"attrs":10741,"content":10742},{"textAlign":53},[10743,10749,10754],{"text":10744,"type":350,"marks":10745},"Michelle Steil",[10746,10748],{"type":1293,"attrs":10747},{"color":16},{"type":1438},{"text":10750,"type":350,"marks":10751},", Corporate Director Organizational Development & Effectiveness",[10752],{"type":1293,"attrs":10753},{"color":16},{"text":2195,"type":350},{"type":12,"content":10756},[10757,10769,10778,10787],{"type":15,"attrs":10758,"content":10759},{"textAlign":53},[10760,10763,10764],{"text":10008,"type":350,"marks":10761},[10762],{"type":1438},{"text":1514,"type":350},{"text":10671,"type":350,"marks":10765},[10766,10768],{"type":1293,"attrs":10767},{"color":16},{"type":3684},{"type":15,"attrs":10770,"content":10771},{"textAlign":1487},[10772,10777],{"text":10773,"type":350,"marks":10774},"First Nations, Inuit and Métis continue to experience inequities in health and access to healthcare as a result of the enduring impacts of colonialism and forced assimilation. These harms have spanned generations and are compounded by ongoing systemic, ideological and individual racism within healthcare systems. As a result, many First Nations, Inuit and Métis people do not feel safe accessing care.",[10775],{"type":1293,"attrs":10776},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10779,"content":10780},{"textAlign":1487},[10781,10786],{"text":10782,"type":350,"marks":10783},"To address these inequities and foster culturally safe environments, there is a growing call for cultural safety education across healthcare. While this need is widely recognized, training is not yet mandated or standardized within most healthcare organizations.",[10784],{"type":1293,"attrs":10785},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10788,"content":10789},{"textAlign":1487},[10790,10795],{"text":10791,"type":350,"marks":10792},"In response, Covenant Health is collaborating with First Nations, Inuit and Métis communities to develop cultural safety training that promotes awareness and drives meaningful behaviour change to improve safe access to care. The initial phase will pilot the training within one unit and evaluate its impact. Future plans include using a Plan–Do–Study–Act (PDSA) cycle to refine both the education and its delivery, while advocating for sustainable funding to support organization-wide implementation.",[10793],{"type":1293,"attrs":10794},{"color":16},{"text":2195,"type":350},{"_uid":10797,"title":10798,"ctaLeft":10799,"ctaRight":10800,"component":376,"columnLeft":10801,"columnRight":10865},"fbfd108f-c7c4-4c2b-8d96-caa1bfa0066c","Bridging the Gaps: A 2SLGBTQ+ Health Equity Project",[],[],{"type":12,"content":10802},[10803,10812],{"type":1342,"attrs":10804,"content":10805},{"level":1344,"textAlign":1487},[10806,10811],{"text":10807,"type":350,"marks":10808},"GACPEI",[10809],{"type":1293,"attrs":10810},{"color":16},{"text":10228,"type":350},{"type":380,"content":10813},[10814,10831,10848],{"type":383,"content":10815},[10816],{"type":15,"attrs":10817,"content":10818},{"textAlign":53},[10819,10825,10830],{"text":10820,"type":350,"marks":10821},"Jocelyn Adams",[10822,10824],{"type":1293,"attrs":10823},{"color":16},{"type":1438},{"text":10826,"type":350,"marks":10827},", Executive Director, GACPEI ",[10828],{"type":1293,"attrs":10829},{"color":16},{"text":2195,"type":350},{"type":383,"content":10832},[10833],{"type":15,"attrs":10834,"content":10835},{"textAlign":53},[10836,10842,10847],{"text":10837,"type":350,"marks":10838},"Brenna McIntyre",[10839,10841],{"type":1293,"attrs":10840},{"color":16},{"type":1438},{"text":10843,"type":350,"marks":10844},", Director of Operations, GACPEI ",[10845],{"type":1293,"attrs":10846},{"color":16},{"text":2195,"type":350},{"type":383,"content":10849},[10850],{"type":15,"attrs":10851,"content":10852},{"textAlign":53},[10853,10859,10864],{"text":10854,"type":350,"marks":10855},"Alan Scott",[10856,10858],{"type":1293,"attrs":10857},{"color":16},{"type":1438},{"text":10860,"type":350,"marks":10861},", Men's Sexual Health Program Coordinator, GACPEI ",[10862],{"type":1293,"attrs":10863},{"color":16},{"text":2195,"type":350},{"type":12,"content":10866},[10867,10879,10888],{"type":15,"attrs":10868,"content":10869},{"textAlign":1487},[10870,10874],{"text":10871,"type":350,"marks":10872},"Project Title: ",[10873],{"type":1438},{"text":10798,"type":350,"marks":10875},[10876,10878],{"type":1293,"attrs":10877},{"color":16},{"type":3684},{"type":15,"attrs":10880,"content":10881},{"textAlign":1487},[10882,10887],{"text":10883,"type":350,"marks":10884},"As community-based organizations, GACPEI and PEERS Alliance recognize the specialized health needs of 2SLGBTQIA+ people. These needs extend beyond culturally competent and responsive care to include transition-related supports, cancer screening, sexually transmitted and blood-borne infection (STBBI) testing and prevention, and adapted family planning services. Currently, there is no department, team or dedicated resource within Health PEI that provides comprehensive guidance on the unique health needs of 2SLGBTQIA+ patients. As a result, healthcare providers often lack clarity on how to navigate appropriate care pathways, creating gaps in service. Limited communication between healthcare providers, community organizations and Health PEI can also present barriers to accessing physical and mental healthcare.",[10885],{"type":1293,"attrs":10886},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":10889,"content":10890},{"textAlign":1487},[10891,10896],{"text":10892,"type":350,"marks":10893},"Through this initiative, GACPEI and PEERS Alliance are collaborating with Health PEI and community partners in 2SLGBTQIA+ health to develop a framework for an interdepartmental team dedicated to advancing health equity within the provincial system. The team will work to improve the continuity, quality and consistency of care across services and departments, serving as a resource for both patients and practitioners, and ultimately improving health outcomes for 2SLGBTQIA+ communities in Prince Edward Island.",[10894],{"type":1293,"attrs":10895},{"color":16},{"text":2195,"type":350},{"_uid":10898,"title":10899,"ctaLeft":10900,"ctaRight":10901,"component":376,"columnLeft":10902,"columnRight":11000},"57dc2903-2ae3-400d-bc0a-2df3245e7598","The MOTIVE (MObile TIA and Stroke with AdaptiVE Workflow) Interdisciplinary Team for Rapid Assessment and Discharge of TIA and Stroke Patients in Northeastern Ontario",[],[],{"type":12,"content":10903},[10904,10913],{"type":1342,"attrs":10905,"content":10906},{"level":1344,"textAlign":1487},[10907,10912],{"text":10908,"type":350,"marks":10909},"Health Sciences North",[10910],{"type":1293,"attrs":10911},{"color":16},{"text":10228,"type":350},{"type":380,"content":10914},[10915,10932,10949,10966,10983],{"type":383,"content":10916},[10917],{"type":15,"attrs":10918,"content":10919},{"textAlign":53},[10920,10926,10931],{"text":10921,"type":350,"marks":10922},"Ravinder-Jeet Singh",[10923,10925],{"type":1293,"attrs":10924},{"color":16},{"type":1438},{"text":10927,"type":350,"marks":10928},", Stroke Neurologist, Health Sciences North; Associate Professor, Northern Ontario School of Medicine University; Principal Investigator, MOTIVE Project; and Medical Director, Northeastern Ontario Stroke Network",[10929],{"type":1293,"attrs":10930},{"color":16},{"text":2195,"type":350},{"type":383,"content":10933},[10934],{"type":15,"attrs":10935,"content":10936},{"textAlign":53},[10937,10943,10948],{"text":10938,"type":350,"marks":10939},"Venkadesan Rajendran",[10940,10942],{"type":1293,"attrs":10941},{"color":16},{"type":1438},{"text":10944,"type":350,"marks":10945},", Advanced Practice Physiotherapist, Stroke Medicine Program, Health Sciences North; Co-Principal Investigator and Project Lead, MOTIVE Project; and Assistant Professor, Northern Ontario School of Medicine University",[10946],{"type":1293,"attrs":10947},{"color":16},{"text":2195,"type":350},{"type":383,"content":10950},[10951],{"type":15,"attrs":10952,"content":10953},{"textAlign":53},[10954,10960,10965],{"text":10955,"type":350,"marks":10956},"Chantal Liddard",[10957,10959],{"type":1293,"attrs":10958},{"color":16},{"type":1438},{"text":10961,"type":350,"marks":10962},", Administrative Director, Medicine Program, Health Sciences North; and Co-Investigator, MOTIVE Project",[10963],{"type":1293,"attrs":10964},{"color":16},{"text":2195,"type":350},{"type":383,"content":10967},[10968],{"type":15,"attrs":10969,"content":10970},{"textAlign":53},[10971,10977,10982],{"text":10972,"type":350,"marks":10973},"Lisa Zeman",[10974,10976],{"type":1293,"attrs":10975},{"color":16},{"type":1438},{"text":10978,"type":350,"marks":10979},", Clinical Manager, General Internal Medicine Unit, Acute Stroke Unit and Stroke Prevention Clinic, Health Sciences North; and Co-Investigator, MOTIVE Project",[10980],{"type":1293,"attrs":10981},{"color":16},{"text":2195,"type":350},{"type":383,"content":10984},[10985],{"type":15,"attrs":10986,"content":10987},{"textAlign":53},[10988,10994,10999],{"text":10989,"type":350,"marks":10990},"Susan Bursey",[10991,10993],{"type":1293,"attrs":10992},{"color":16},{"type":1438},{"text":10995,"type":350,"marks":10996},", Regional Director, Northeastern Ontario Stroke Network",[10997],{"type":1293,"attrs":10998},{"color":16},{"text":2195,"type":350},{"type":12,"content":11001},[11002,11011,11020,11029],{"type":15,"attrs":11003,"content":11004},{"textAlign":53},[11005,11008],{"text":10871,"type":350,"marks":11006},[11007],{"type":1438},{"text":10899,"type":350,"marks":11009},[11010],{"type":3684},{"type":15,"attrs":11012,"content":11013},{"textAlign":1487},[11014,11019],{"text":11015,"type":350,"marks":11016},"Stroke is one of the leading causes of disability and death in Canada. About one in four strokes is preceded by a transient ischemic attack (TIA), and 30 to 40 percent present as minor strokes. Currently, patients with TIA or minor stroke seen in the emergency department or on non-stroke units are typically admitted to the Stroke Unit for testing and interdisciplinary assessment. While effective, this model often leads to emergency department congestion, longer hospital stays, and poorer patient experiences.",[11017],{"type":1293,"attrs":11018},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11021,"content":11022},{"textAlign":1487},[11023,11028],{"text":11024,"type":350,"marks":11025},"Alternative approaches – such as outpatient Stroke Prevention Clinics or emergency observation units – focus primarily on diagnostics, with interdisciplinary assessment still concentrated within the Stroke Unit. To bridge this gap, the MOTIVE team brings together stroke neurologists, an advanced practice physiotherapist, an occupational therapist, a speech-language pathologist, and a stroke nurse to deliver coordinated care directly across emergency and inpatient settings.",[11026],{"type":1293,"attrs":11027},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11030,"content":11031},{"textAlign":1487},[11032,11037],{"text":11033,"type":350,"marks":11034},"Using a phased, two-year plan guided by IHI improvement methods, this model aims to reduce admissions, shorten hospital stays, lower costs, enhance patient satisfaction, and improve the overall quality of healthcare delivery.",[11035],{"type":1293,"attrs":11036},{"color":16},{"text":2195,"type":350},{"_uid":11039,"title":11040,"ctaLeft":11041,"ctaRight":11042,"component":376,"columnLeft":11043,"columnRight":11106},"38ce4cf6-df84-4fcb-88d4-99b4c0b9a148","Creating a Centre of Excellence Implementation Model for New Brunswick Long Term Care",[],[],{"type":12,"content":11044},[11045,11053],{"type":1342,"attrs":11046,"content":11047},{"level":1344,"textAlign":1487},[11048,11052],{"text":5154,"type":350,"marks":11049},[11050],{"type":1293,"attrs":11051},{"color":16},{"text":10228,"type":350},{"type":380,"content":11054},[11055,11072,11089],{"type":383,"content":11056},[11057],{"type":15,"attrs":11058,"content":11059},{"textAlign":53},[11060,11066,11071],{"text":11061,"type":350,"marks":11062},"Ashley King",[11063,11065],{"type":1293,"attrs":11064},{"color":16},{"type":1438},{"text":11067,"type":350,"marks":11068},", Chief Executive Officer, Loch Lomond Villa",[11069],{"type":1293,"attrs":11070},{"color":16},{"text":2195,"type":350},{"type":383,"content":11073},[11074],{"type":15,"attrs":11075,"content":11076},{"textAlign":53},[11077,11083,11088],{"text":11078,"type":350,"marks":11079},"Christa Matheson",[11080,11082],{"type":1293,"attrs":11081},{"color":16},{"type":1438},{"text":11084,"type":350,"marks":11085},", Director of Care, Loch Lomond Villa",[11086],{"type":1293,"attrs":11087},{"color":16},{"text":2195,"type":350},{"type":383,"content":11090},[11091],{"type":15,"attrs":11092,"content":11093},{"textAlign":53},[11094,11100,11105],{"text":11095,"type":350,"marks":11096},"Danielle Kent",[11097,11099],{"type":1293,"attrs":11098},{"color":16},{"type":1438},{"text":11101,"type":350,"marks":11102},", Director of Research, Loch Lomond Villa",[11103],{"type":1293,"attrs":11104},{"color":16},{"text":2195,"type":350},{"type":12,"content":11107},[11108,11122,11131],{"type":15,"attrs":11109,"content":11110},{"textAlign":53},[11111,11115,11117],{"text":11112,"type":350,"marks":11113},"Project title",[11114],{"type":1438},{"text":11116,"type":350},": ",{"text":11040,"type":350,"marks":11118},[11119,11121],{"type":1293,"attrs":11120},{"color":16},{"type":3684},{"type":15,"attrs":11123,"content":11124},{"textAlign":1487},[11125,11130],{"text":11126,"type":350,"marks":11127},"New Brunswick’s long term care sector is remarkably diverse, ranging from small 30-bed rural homes connected to community hospitals to 90-bed suburban facilities and large urban innovation hubs with more than 200 residents. This diversity brings strength but also complexity, especially as aging infrastructure, workforce shortages, and financial pressures make operations increasingly challenging. Recruitment and retention issues, slim budget margins, and inflation contribute to significant and sustained turnover across the province’s long-term care homes.",[11128],{"type":1293,"attrs":11129},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11132,"content":11133},{"textAlign":1487},[11134,11139],{"text":11135,"type":350,"marks":11136},"Loch Lomond Villa, recognized across New Brunswick as a leader and innovator in long-term care, is collaborating with partners to develop a shared services model that supports small and mid-sized homes facing operational and staffing challenges. Through this EXTRA project, the team aims to design and test a Centre of Excellence implementation model that strengthens collaboration, enhances sustainability, and helps restore the quality of care and support that New Brunswick’s long-term care sector is known for.",[11137],{"type":1293,"attrs":11138},{"color":16},{"text":2195,"type":350},{"_uid":11141,"title":11142,"ctaLeft":11143,"ctaRight":11144,"component":376,"columnLeft":11145,"columnRight":11256},"abec6f4e-73ce-4d90-9fa4-ea6e8a74d65d","Safety Event Classification and Learning",[],[],{"type":12,"content":11146},[11147,11152],{"type":1342,"attrs":11148,"content":11149},{"level":1344,"textAlign":53},[11150],{"text":11151,"type":350},"Michael Garron Hospital (Oxenham): Fellowship Team",{"type":380,"content":11153},[11154,11171,11188,11205,11222,11239],{"type":383,"content":11155},[11156],{"type":15,"attrs":11157,"content":11158},{"textAlign":53},[11159,11165,11170],{"text":11160,"type":350,"marks":11161},"Laura Oxenham-Murphy",[11162,11164],{"type":1293,"attrs":11163},{"color":16},{"type":1438},{"text":11166,"type":350,"marks":11167},", Director of Quality, Patient Safety, Risk, Privacy and Operational Excellence, MGH ",[11168],{"type":1293,"attrs":11169},{"color":16},{"text":2195,"type":350},{"type":383,"content":11172},[11173],{"type":15,"attrs":11174,"content":11175},{"textAlign":53},[11176,11182,11187],{"text":11177,"type":350,"marks":11178},"Ifat Witz",[11179,11181],{"type":1293,"attrs":11180},{"color":16},{"type":1438},{"text":11183,"type":350,"marks":11184},", Program Director of Mental Health and Substance Use, MGH ",[11185],{"type":1293,"attrs":11186},{"color":16},{"text":2195,"type":350},{"type":383,"content":11189},[11190],{"type":15,"attrs":11191,"content":11192},{"textAlign":53},[11193,11199,11204],{"text":11194,"type":350,"marks":11195},"Maxim Volin",[11196,11198],{"type":1293,"attrs":11197},{"color":16},{"type":1438},{"text":11200,"type":350,"marks":11201},", Director of Emergency and Diagnostic Imaging, MGH ",[11202],{"type":1293,"attrs":11203},{"color":16},{"text":2195,"type":350},{"type":383,"content":11206},[11207],{"type":15,"attrs":11208,"content":11209},{"textAlign":53},[11210,11216,11221],{"text":11211,"type":350,"marks":11212},"Marina Brezinov",[11213,11215],{"type":1293,"attrs":11214},{"color":16},{"type":1438},{"text":11217,"type":350,"marks":11218},", Director of Cardiology Expansion and Redevelopment, MGH ",[11219],{"type":1293,"attrs":11220},{"color":16},{"text":2195,"type":350},{"type":383,"content":11223},[11224],{"type":15,"attrs":11225,"content":11226},{"textAlign":53},[11227,11233,11238],{"text":11228,"type":350,"marks":11229},"Wendy Cheuk",[11230,11232],{"type":1293,"attrs":11231},{"color":16},{"type":1438},{"text":11234,"type":350,"marks":11235},", Director, Nursing Practice & Education Academic Partnerships, and Patient Experience/Relations, MGH  ",[11236],{"type":1293,"attrs":11237},{"color":16},{"text":2195,"type":350},{"type":383,"content":11240},[11241],{"type":15,"attrs":11242,"content":11243},{"textAlign":53},[11244,11250,11255],{"text":11245,"type":350,"marks":11246},"Cheryl Nelson",[11247,11249],{"type":1293,"attrs":11248},{"color":16},{"type":1438},{"text":11251,"type":350,"marks":11252},", Director of Maternal, Newborn & Child (MNC), MGH ",[11253],{"type":1293,"attrs":11254},{"color":16},{"text":2195,"type":350},{"type":12,"content":11257},[11258,11270,11279,11288],{"type":15,"attrs":11259,"content":11260},{"textAlign":53},[11261,11264,11265],{"text":11112,"type":350,"marks":11262},[11263],{"type":1438},{"text":11116,"type":350},{"text":11142,"type":350,"marks":11266},[11267,11269],{"type":1293,"attrs":11268},{"color":16},{"type":3684},{"type":15,"attrs":11271,"content":11272},{"textAlign":1487},[11273,11278],{"text":11274,"type":350,"marks":11275},"Michael Garron Hospital (MGH) maintains a robust incident reporting system, with staff across all clinical areas – including the Emergency Department, Diagnostic Medicine, Mental Health, Medicine, Maternal Newborn Care, and Surgery – actively submitting detailed reports. Over time, this process has generated a rich database of thousands of incident reports, capturing years of valuable safety intelligence.",[11276],{"type":1293,"attrs":11277},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11280,"content":11281},{"textAlign":1487},[11282,11287],{"text":11283,"type":350,"marks":11284},"Despite its potential, much of this data remains underused for proactive, organization-wide quality improvement, primarily due to an outdated classification system and limited analytical tools. Historically, incident reporting at MGH followed the WHO safety event classification method, which is no longer considered best practice. In 2025, the hospital’s quality team began transitioning to the updated HPI safety event classification method for new incidents.",[11285],{"type":1293,"attrs":11286},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11289,"content":11290},{"textAlign":1487},[11291,11296],{"text":11292,"type":350,"marks":11293},"To fully leverage this wealth of historical data, two key priorities have been identified: the retrospective reclassification of past incidents, and the systematic identification of safety trends and patterns. Together, these efforts aim to strengthen organizational learning and support continuous improvement in patient safety.",[11294],{"type":1293,"attrs":11295},{"color":16},{"text":2195,"type":350},{"_uid":11298,"title":11299,"ctaLeft":11300,"ctaRight":11301,"component":376,"columnLeft":11302,"columnRight":11383},"b5d893ca-ec1d-48cd-8ee3-afefc3ffaf78","Reducing Falls with Harm in a Post-Acute Setting",[],[],{"type":12,"content":11303},[11304,11313],{"type":1342,"attrs":11305,"content":11306},{"level":1344,"textAlign":1487},[11307,11312],{"text":11308,"type":350,"marks":11309},"Michael Garron Hospital (Sampson): ",[11310],{"type":1293,"attrs":11311},{"color":16},{"text":9931,"type":350},{"type":380,"content":11314},[11315,11332,11349,11366],{"type":383,"content":11316},[11317],{"type":15,"attrs":11318,"content":11319},{"textAlign":53},[11320,11326,11331],{"text":11321,"type":350,"marks":11322},"Jennifer Sampson",[11323,11325],{"type":1293,"attrs":11324},{"color":16},{"type":1438},{"text":11327,"type":350,"marks":11328},", Director of Transitional Care, MGH ",[11329],{"type":1293,"attrs":11330},{"color":16},{"text":2195,"type":350},{"type":383,"content":11333},[11334],{"type":15,"attrs":11335,"content":11336},{"textAlign":53},[11337,11343,11348],{"text":11338,"type":350,"marks":11339},"Jane Harwood",[11340,11342],{"type":1293,"attrs":11341},{"color":16},{"type":1438},{"text":11344,"type":350,"marks":11345},", Director of Surgery, Cardiology, and ICU, MGH ",[11346],{"type":1293,"attrs":11347},{"color":16},{"text":2195,"type":350},{"type":383,"content":11350},[11351],{"type":15,"attrs":11352,"content":11353},{"textAlign":53},[11354,11360,11365],{"text":11355,"type":350,"marks":11356},"Jessica Scott",[11357,11359],{"type":1293,"attrs":11358},{"color":16},{"type":1438},{"text":11361,"type":350,"marks":11362},", Manager of Access and Flow, MGH ",[11363],{"type":1293,"attrs":11364},{"color":16},{"text":2195,"type":350},{"type":383,"content":11367},[11368],{"type":15,"attrs":11369,"content":11370},{"textAlign":53},[11371,11377,11382],{"text":11372,"type":350,"marks":11373},"Jillian Chandler",[11374,11376],{"type":1293,"attrs":11375},{"color":16},{"type":1438},{"text":11378,"type":350,"marks":11379},", Regional Director of Integrated Client & Community Care, MGH ",[11380],{"type":1293,"attrs":11381},{"color":16},{"text":2195,"type":350},{"type":12,"content":11384},[11385,11402,11411],{"type":15,"attrs":11386,"content":11387},{"textAlign":53},[11388,11391,11392,11396],{"text":10008,"type":350,"marks":11389},[11390],{"type":1438},{"text":1514,"type":350},{"text":11393,"type":350,"marks":11394},"R",[11395],{"type":3684},{"text":11397,"type":350,"marks":11398},"educing Falls with Harm in a Post-Acute Setting",[11399,11401],{"type":1293,"attrs":11400},{"color":16},{"type":3684},{"type":15,"attrs":11403,"content":11404},{"textAlign":1487},[11405,11410],{"text":11406,"type":350,"marks":11407},"The Kew Beach Unit (KBU) is an 86-bed transitional care unit operated off-site from Michael Garron Hospital (MGH), a community teaching hospital located in Toronto’s east end. The unit is staffed by VHA Home HealthCare. Currently, KBU experiences a significantly higher rate of patient falls and falls with harm compared to other MGH units.",[11408],{"type":1293,"attrs":11409},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11412,"content":11413},{"textAlign":1487},[11414,11419],{"text":11415,"type":350,"marks":11416},"This quality improvement initiative aims to strengthen the partnership between MGH and VHA by identifying and addressing the root causes of the higher fall rate, while fostering a culture of patient safety and continuous quality improvement at KBU. This cross-organizational collaboration will also serve as a foundation for addressing other patient safety and quality challenges at the site, helping to ensure equitable care and safety for all patients – regardless of location within the organization.",[11417],{"type":1293,"attrs":11418},{"color":16},{"text":2195,"type":350},{"_uid":11421,"title":11422,"ctaLeft":11423,"ctaRight":11424,"component":376,"columnLeft":11425,"columnRight":11489},"885ff487-9092-41ed-803f-57c0cff5f2a2","Offload Delay in Acute Care Emergency Departments in Newfoundland and Labrador",[],[],{"type":12,"content":11426},[11427,11436],{"type":1342,"attrs":11428,"content":11429},{"level":1344,"textAlign":1487},[11430,11435],{"text":11431,"type":350,"marks":11432},"NL Health Services: ",[11433],{"type":1293,"attrs":11434},{"color":16},{"text":9931,"type":350},{"type":380,"content":11437},[11438,11455,11472],{"type":383,"content":11439},[11440],{"type":15,"attrs":11441,"content":11442},{"textAlign":53},[11443,11449,11454],{"text":11444,"type":350,"marks":11445},"Cassie (Nora) Chisholm",[11446,11448],{"type":1293,"attrs":11447},{"color":16},{"type":1438},{"text":11450,"type":350,"marks":11451},", Vice President, Transformation (Health Systems), NL Health Services ",[11452],{"type":1293,"attrs":11453},{"color":16},{"text":2195,"type":350},{"type":383,"content":11456},[11457],{"type":15,"attrs":11458,"content":11459},{"textAlign":53},[11460,11466,11471],{"text":11461,"type":350,"marks":11462},"Charlene Tellenbach",[11463,11465],{"type":1293,"attrs":11464},{"color":16},{"type":1438},{"text":11467,"type":350,"marks":11468},", Emergency Planning Coordinator, NL Health Services ",[11469],{"type":1293,"attrs":11470},{"color":16},{"text":2195,"type":350},{"type":383,"content":11473},[11474],{"type":15,"attrs":11475,"content":11476},{"textAlign":53},[11477,11483,11488],{"text":11478,"type":350,"marks":11479},"Nadine McEvoy",[11480,11482],{"type":1293,"attrs":11481},{"color":16},{"type":1438},{"text":11484,"type":350,"marks":11485},", Senior Director, Transformation Health Systems, NL Health Services ",[11486],{"type":1293,"attrs":11487},{"color":16},{"text":2195,"type":350},{"type":12,"content":11490},[11491,11503,11512,11521],{"type":15,"attrs":11492,"content":11493},{"textAlign":53},[11494,11497,11498],{"text":10008,"type":350,"marks":11495},[11496],{"type":1438},{"text":1514,"type":350},{"text":11422,"type":350,"marks":11499},[11500,11502],{"type":1293,"attrs":11501},{"color":16},{"type":3684},{"type":15,"attrs":11504,"content":11505},{"textAlign":1487},[11506,11511],{"text":11507,"type":350,"marks":11508},"Offload delay (OLD) refers to the delay in transferring a patient’s care from paramedics to hospital staff in the emergency department (ED) due to limited ED capacity. While sudden surges in patient volumes can create immediate pressures and trigger OLD, the issue most often reflects broader hospital flow challenges – with admitted patients held in EDs while awaiting transfer to inpatient units.",[11509],{"type":1293,"attrs":11510},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11513,"content":11514},{"textAlign":1487},[11515,11520],{"text":11516,"type":350,"marks":11517},"A high-performing healthcare system depends on the timely availability of ambulances to respond to emergencies and provide appropriate care. When paramedic teams experience offload delays, they are unable to respond to new calls in the community, reducing ambulance availability, increasing response times, and compromising patient safety.",[11518],{"type":1293,"attrs":11519},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11522,"content":11523},{"textAlign":1487},[11524,11529],{"text":11525,"type":350,"marks":11526},"The factors contributing to OLD span the continuum of care – from access to pre-emergency care and ED operations to inpatient flow and discharge pathways. In Newfoundland and Labrador, these challenges are compounded by the realities of rural and remote healthcare delivery. This project focuses on identifying measures to mitigate OLD and developing strategies to improve system flow, ensuring care that is safe, timely, and appropriate.",[11527],{"type":1293,"attrs":11528},{"color":16},{"text":2195,"type":350},{"_uid":11531,"title":11532,"ctaLeft":11533,"ctaRight":11534,"component":376,"columnLeft":11535,"columnRight":11632},"03f32dca-3d28-41a7-b0b0-d7920b64efbd","Caring with Purpose: Elevating Fundamentals to Enhance Patient and Nurse Experience",[],[],{"type":12,"content":11536},[11537,11546],{"type":1342,"attrs":11538,"content":11539},{"level":1344,"textAlign":1487},[11540,11545],{"text":11541,"type":350,"marks":11542},"Nova Scotia Health (MacDougall)",[11543],{"type":1293,"attrs":11544},{"color":16},{"text":10228,"type":350},{"type":380,"content":11547},[11548,11565,11581,11598,11615],{"type":383,"content":11549},[11550],{"type":15,"attrs":11551,"content":11552},{"textAlign":53},[11553,11559,11564],{"text":11554,"type":350,"marks":11555},"Jennifer MacDougall",[11556,11558],{"type":1293,"attrs":11557},{"color":16},{"type":1438},{"text":11560,"type":350,"marks":11561},", Director of Nursing Enhancement Strategies, Nova Scotia Health ",[11562],{"type":1293,"attrs":11563},{"color":16},{"text":2195,"type":350},{"type":383,"content":11566},[11567],{"type":15,"attrs":11568,"content":11569},{"textAlign":53},[11570,11576],{"text":11571,"type":350,"marks":11572},"Blair Goutro",[11573,11575],{"type":1293,"attrs":11574},{"color":16},{"type":1438},{"text":11577,"type":350,"marks":11578},", Health Services Manager, Nova Scotia Health",[11579],{"type":1293,"attrs":11580},{"color":16},{"type":383,"content":11582},[11583],{"type":15,"attrs":11584,"content":11585},{"textAlign":53},[11586,11592,11597],{"text":11587,"type":350,"marks":11588},"Paula Hickey",[11589,11591],{"type":1293,"attrs":11590},{"color":16},{"type":1438},{"text":11593,"type":350,"marks":11594},", Health Services Manager, Nova Scotia Health ",[11595],{"type":1293,"attrs":11596},{"color":16},{"text":2195,"type":350},{"type":383,"content":11599},[11600],{"type":15,"attrs":11601,"content":11602},{"textAlign":53},[11603,11609,11614],{"text":11604,"type":350,"marks":11605},"Nicole Russell",[11606,11608],{"type":1293,"attrs":11607},{"color":16},{"type":1438},{"text":11610,"type":350,"marks":11611},", Professional Practice Leader, Nova Scotia Health ",[11612],{"type":1293,"attrs":11613},{"color":16},{"text":2195,"type":350},{"type":383,"content":11616},[11617],{"type":15,"attrs":11618,"content":11619},{"textAlign":53},[11620,11626,11631],{"text":11621,"type":350,"marks":11622},"Glenn Cox",[11623,11625],{"type":1293,"attrs":11624},{"color":16},{"type":1438},{"text":11627,"type":350,"marks":11628},", Executive Director of Community and Rural Health, Nova Scotia Health ",[11629],{"type":1293,"attrs":11630},{"color":16},{"text":2195,"type":350},{"type":12,"content":11633},[11634,11645,11665,11674],{"type":15,"attrs":11635,"content":11636},{"textAlign":53},[11637,11640],{"text":10304,"type":350,"marks":11638},[11639],{"type":1438},{"text":11532,"type":350,"marks":11641},[11642,11644],{"type":1293,"attrs":11643},{"color":16},{"type":3684},{"type":15,"attrs":11646,"content":11647},{"textAlign":1487},[11648,11653,11659,11664],{"text":11649,"type":350,"marks":11650},"The ",[11651],{"type":1293,"attrs":11652},{"color":16},{"text":11654,"type":350,"marks":11655},"Caring with Purpose",[11656,11658],{"type":1293,"attrs":11657},{"color":16},{"type":3684},{"text":11660,"type":350,"marks":11661}," initiative focuses on strengthening the delivery of essential nursing care – communication, dignity, comfort, hygiene, nutrition, and mobility – to ensure patients consistently receive compassionate, person-centered care. Through the EXTRA program, the team is applying evidence-informed strategies and co-design methods to close gaps in care and enhance both patient and family experiences. Three acute medicine units have been selected as initial test sites in response to observed missed care and related patient concerns.",[11662],{"type":1293,"attrs":11663},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11666,"content":11667},{"textAlign":1487},[11668,11673],{"text":11669,"type":350,"marks":11670},"Supported by senior leadership and an interdisciplinary team, the initiative brings together patients, families, and frontline staff to identify priorities, test small changes, and build capacity for continuous improvement. High-quality fundamental care is recognized as the foundation of patient safety, satisfaction, and improved health outcomes.",[11671],{"type":1293,"attrs":11672},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11675,"content":11676},{"textAlign":1487},[11677,11682],{"text":11678,"type":350,"marks":11679},"By embedding this work into organizational strategy and engaging those with lived experience, the project aims to develop a sustainable model to guide the delivery of nursing fundamentals across the province – starting locally and expanding system-wide.",[11680],{"type":1293,"attrs":11681},{"color":16},{"text":2195,"type":350},{"_uid":11684,"title":11685,"ctaLeft":11686,"ctaRight":11687,"component":376,"columnLeft":11688,"columnRight":11786},"c32e142c-0fd6-4127-b0ca-16f4f033587d","Stronger Together: Partnering with Mi’kmaq Communities for Better Access to Primary Care",[],[],{"type":12,"content":11689},[11690,11699],{"type":1342,"attrs":11691,"content":11692},{"level":1344,"textAlign":1487},[11693,11698],{"text":11694,"type":350,"marks":11695},"Nova Scotia Health (Thompson): ",[11696],{"type":1293,"attrs":11697},{"color":16},{"text":9931,"type":350},{"type":380,"content":11700},[11701,11718,11735,11752,11769],{"type":383,"content":11702},[11703],{"type":15,"attrs":11704,"content":11705},{"textAlign":53},[11706,11712,11717],{"text":11707,"type":350,"marks":11708},"Toni Thompson",[11709,11711],{"type":1293,"attrs":11710},{"color":16},{"type":1438},{"text":11713,"type":350,"marks":11714},", Executive Director, NZ ",[11715],{"type":1293,"attrs":11716},{"color":16},{"text":2195,"type":350},{"type":383,"content":11719},[11720],{"type":15,"attrs":11721,"content":11722},{"textAlign":53},[11723,11729,11734],{"text":11724,"type":350,"marks":11725},"Helen Scott-Davidson",[11726,11728],{"type":1293,"attrs":11727},{"color":16},{"type":1438},{"text":11730,"type":350,"marks":11731},", Director of Primary Health Care and Chronic Disease Management and Wellness, Nova Scotia Health ",[11732],{"type":1293,"attrs":11733},{"color":16},{"text":2195,"type":350},{"type":383,"content":11736},[11737],{"type":15,"attrs":11738,"content":11739},{"textAlign":53},[11740,11746,11751],{"text":11741,"type":350,"marks":11742},"Tammy Parker",[11743,11745],{"type":1293,"attrs":11744},{"color":16},{"type":1438},{"text":11747,"type":350,"marks":11748},", Director of Interprofessional Practice and Learning, Nova Scotia Health ",[11749],{"type":1293,"attrs":11750},{"color":16},{"text":2195,"type":350},{"type":383,"content":11753},[11754],{"type":15,"attrs":11755,"content":11756},{"textAlign":53},[11757,11763,11768],{"text":11758,"type":350,"marks":11759},"Cora Lee Joudrey",[11760,11762],{"type":1293,"attrs":11761},{"color":16},{"type":1438},{"text":11764,"type":350,"marks":11765},", Director of Primary Health Care & Chronic Disease Management, Nova Scotia Health ",[11766],{"type":1293,"attrs":11767},{"color":16},{"text":2195,"type":350},{"type":383,"content":11770},[11771],{"type":15,"attrs":11772,"content":11773},{"textAlign":53},[11774,11780,11785],{"text":11775,"type":350,"marks":11776},"Whitney Lum",[11777,11779],{"type":1293,"attrs":11778},{"color":16},{"type":1438},{"text":11781,"type":350,"marks":11782},", Department Head of Family Practice, Nova Scotia Health  ",[11783],{"type":1293,"attrs":11784},{"color":16},{"text":2195,"type":350},{"type":12,"content":11787},[11788,11798,11807,11816],{"type":15,"attrs":11789,"content":11790},{"textAlign":53},[11791,11794,11795],{"text":10008,"type":350,"marks":11792},[11793],{"type":1438},{"text":1514,"type":350},{"text":11685,"type":350,"marks":11796},[11797],{"type":3684},{"type":15,"attrs":11799,"content":11800},{"textAlign":1487},[11801,11806],{"text":11802,"type":350,"marks":11803},"Across Nova Scotia’s rural landscapes – particularly among Mi’kmaq and other Indigenous communities – enduring barriers continue to limit access to timely, culturally safe primary healthcare. Geographic remoteness, a shortage of healthcare providers, and widening digital divides have further eroded both access and trust in the healthcare system.",[11804],{"type":1293,"attrs":11805},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11808,"content":11809},{"textAlign":1487},[11810,11815],{"text":11811,"type":350,"marks":11812},"This initiative seeks to change that reality by strengthening the uptake and impact of a virtual care platform tailored to the needs and rhythms of Northern Zone’s rural and Indigenous communities. Grounded in respectful collaboration with local leaders and organizations, the project aims to enhance digital literacy, build community trust, and promote equitable access to virtual care.",[11813],{"type":1293,"attrs":11814},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11817,"content":11818},{"textAlign":1487},[11819,11824],{"text":11820,"type":350,"marks":11821},"Healthcare providers will be supported to deliver culturally safe care through virtual means, blending technology and human connection in ways that honour the values, traditions, and lived experiences of the communities they serve. By September 2026, the initiative aims to increase virtual primary care visits by 15 percent, reduce pressure on emergency departments, and advance a more inclusive, responsive, and culturally grounded healthcare system.",[11822],{"type":1293,"attrs":11823},{"color":16},{"text":2195,"type":350},{"_uid":11826,"title":11827,"ctaLeft":11828,"ctaRight":11829,"component":376,"columnLeft":11830,"columnRight":11876},"3bcfbec9-1cd7-417a-8e9b-004912266ffd","Virtual Therapy in SHA",[],[],{"type":12,"content":11831},[11832,11841],{"type":1342,"attrs":11833,"content":11834},{"level":1344,"textAlign":1487},[11835,11840],{"text":11836,"type":350,"marks":11837},"Saskatchewan Health Authority (SHA)",[11838],{"type":1293,"attrs":11839},{"color":16},{"text":10228,"type":350},{"type":380,"content":11842},[11843,11860],{"type":383,"content":11844},[11845],{"type":15,"attrs":11846,"content":11847},{"textAlign":53},[11848,11854,11859],{"text":11849,"type":350,"marks":11850},"Curtis Newton",[11851,11853],{"type":1293,"attrs":11852},{"color":16},{"type":1438},{"text":11855,"type":350,"marks":11856},", Director, Primary Health Care, SHA ",[11857],{"type":1293,"attrs":11858},{"color":16},{"text":2195,"type":350},{"type":383,"content":11861},[11862],{"type":15,"attrs":11863,"content":11864},{"textAlign":53},[11865,11871,11875],{"text":11866,"type":350,"marks":11867},"Desirae Neville",[11868,11870],{"type":1293,"attrs":11869},{"color":16},{"type":1438},{"text":11855,"type":350,"marks":11872},[11873],{"type":1293,"attrs":11874},{"color":16},{"text":2195,"type":350},{"type":12,"content":11877},[11878,11910,11919,11928],{"type":15,"attrs":11879,"content":11880},{"textAlign":53},[11881,11884,11888,11892,11897,11901,11906],{"text":11112,"type":350,"marks":11882},[11883],{"type":1438},{"text":11116,"type":350,"marks":11885},[11886],{"type":1293,"attrs":11887},{"color":1518},{"text":11889,"type":350,"marks":11890},"Virtual Therapy",[11891],{"type":3684},{"text":2195,"type":350,"marks":11893},[11894,11896],{"type":1293,"attrs":11895},{"color":16},{"type":3684},{"text":11898,"type":350,"marks":11899},"in",[11900],{"type":3684},{"text":2195,"type":350,"marks":11902},[11903,11905],{"type":1293,"attrs":11904},{"color":16},{"type":3684},{"text":11907,"type":350,"marks":11908},"SHA ",[11909],{"type":3684},{"type":15,"attrs":11911,"content":11912},{"textAlign":53},[11913,11918],{"text":11914,"type":350,"marks":11915},"In Saskatchewan – particularly in rural and remote areas – both patients and therapists (PT, OT, SLP) face significant challenges in accessing and delivering essential therapy services. Patients encounter geographic and logistical barriers, including long travel distances and service gaps, which limit their access to therapy and affect their quality of life, independence, and overall health.",[11916],{"type":1293,"attrs":11917},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11920,"content":11921},{"textAlign":1487},[11922,11927],{"text":11923,"type":350,"marks":11924},"At the same time, therapists manage high caseloads and extensive travel requirements, contributing to burnout, moral distress, and high vacancy rates. To help close these gaps in care accessibility and better support therapists across large geographical areas, this project introduces a provincial approach to expanding virtual therapy options.",[11925],{"type":1293,"attrs":11926},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":11929,"content":11930},{"textAlign":1487},[11931,11936],{"text":11932,"type":350,"marks":11933},"By enhancing access to care through virtual delivery, the initiative aims to improve patient outcomes, reduce strain on healthcare providers, and strengthen the overall accessibility and sustainability of therapy services across the province.",[11934],{"type":1293,"attrs":11935},{"color":16},{"text":2195,"type":350},{"_uid":11938,"title":11939,"ctaLeft":11940,"ctaRight":11941,"component":376,"columnLeft":11942,"columnRight":12057},"65c8d6f4-19a0-4096-80e2-d3bb84a987da","Enhancing and Embedding Home Health Nursing Competencies at SE Health: Strengthening Confidence, Retention, and Organizational Excellence",[],[],{"type":12,"content":11943},[11944,11953],{"type":1342,"attrs":11945,"content":11946},{"level":1344,"textAlign":1487},[11947,11952],{"text":11948,"type":350,"marks":11949},"SE Health: ",[11950],{"type":1293,"attrs":11951},{"color":16},{"text":9931,"type":350},{"type":380,"content":11954},[11955,11972,11989,12006,12023,12040],{"type":383,"content":11956},[11957],{"type":15,"attrs":11958,"content":11959},{"textAlign":53},[11960,11966,11971],{"text":11961,"type":350,"marks":11962},"Corey MacKenzie",[11963,11965],{"type":1293,"attrs":11964},{"color":16},{"type":1438},{"text":11967,"type":350,"marks":11968},", Senior Director, SE Health ",[11969],{"type":1293,"attrs":11970},{"color":16},{"text":2195,"type":350},{"type":383,"content":11973},[11974],{"type":15,"attrs":11975,"content":11976},{"textAlign":53},[11977,11983,11988],{"text":11978,"type":350,"marks":11979},"Chelsea Coumoundouros",[11980,11982],{"type":1293,"attrs":11981},{"color":16},{"type":1438},{"text":11984,"type":350,"marks":11985},", Research Fellow, SE Health ",[11986],{"type":1293,"attrs":11987},{"color":16},{"text":2195,"type":350},{"type":383,"content":11990},[11991],{"type":15,"attrs":11992,"content":11993},{"textAlign":53},[11994,12000,12005],{"text":11995,"type":350,"marks":11996},"Carly McPhee",[11997,11999],{"type":1293,"attrs":11998},{"color":16},{"type":1438},{"text":12001,"type":350,"marks":12002},", Advanced Practice Leader, SE Health ",[12003],{"type":1293,"attrs":12004},{"color":16},{"text":2195,"type":350},{"type":383,"content":12007},[12008],{"type":15,"attrs":12009,"content":12010},{"textAlign":53},[12011,12017,12022],{"text":12012,"type":350,"marks":12013},"Kim Utley",[12014,12016],{"type":1293,"attrs":12015},{"color":16},{"type":1438},{"text":12018,"type":350,"marks":12019},", Senior Clinical Director, SE Health ",[12020],{"type":1293,"attrs":12021},{"color":16},{"text":2195,"type":350},{"type":383,"content":12024},[12025],{"type":15,"attrs":12026,"content":12027},{"textAlign":53},[12028,12034,12039],{"text":12029,"type":350,"marks":12030},"Natalia Stovichek",[12031,12033],{"type":1293,"attrs":12032},{"color":16},{"type":1438},{"text":12035,"type":350,"marks":12036},", Director of Nursing, SE Health ",[12037],{"type":1293,"attrs":12038},{"color":16},{"text":2195,"type":350},{"type":383,"content":12041},[12042],{"type":15,"attrs":12043,"content":12044},{"textAlign":53},[12045,12051,12056],{"text":12046,"type":350,"marks":12047},"Jennifer Little",[12048,12050],{"type":1293,"attrs":12049},{"color":16},{"type":1438},{"text":12052,"type":350,"marks":12053},", Practice coach, SE Health ",[12054],{"type":1293,"attrs":12055},{"color":16},{"text":2195,"type":350},{"type":12,"content":12058},[12059,12071,12080,12089],{"type":15,"attrs":12060,"content":12061},{"textAlign":53},[12062,12065,12066],{"text":10008,"type":350,"marks":12063},[12064],{"type":1438},{"text":1514,"type":350},{"text":11939,"type":350,"marks":12067},[12068,12070],{"type":1293,"attrs":12069},{"color":16},{"type":3684},{"type":15,"attrs":12072,"content":12073},{"textAlign":1487},[12074,12079],{"text":12075,"type":350,"marks":12076},"SE Health is launching a quality improvement initiative to enhance the confidence and capabilities of home care nurses across the organization. The initiative builds on SE Health’s leadership in developing the 2024 Home Health Nursing Competencies in partnership with Community Health Nurses of Canada (CHNC), and aligns with the organization’s commitment to continuous improvement, person-centered care and workforce excellence.",[12077],{"type":1293,"attrs":12078},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12081,"content":12082},{"textAlign":1487},[12083,12088],{"text":12084,"type":350,"marks":12085},"The work will unfold in three phases. The first phase involves a comprehensive readiness assessment to identify current strengths and gaps in applying the updated competencies. The second phase will focus on developing strategies to support workforce retention, learning and continuous quality improvement. The final phase will implement and evaluate these strategies to assess their impact on nurse confidence, client outcomes and organizational performance.",[12086],{"type":1293,"attrs":12087},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12090,"content":12091},{"textAlign":1487},[12092,12097],{"text":12093,"type":350,"marks":12094},"Aligned with SE Health’s H.O.P.E. Model® and its pursuit of accreditation excellence, this initiative reinforces the organization’s commitment to delivering exceptional care in the home and community.",[12095],{"type":1293,"attrs":12096},{"color":16},{"text":2195,"type":350},{"_uid":12099,"title":12100,"ctaLeft":12101,"ctaRight":12102,"component":376,"columnLeft":12103,"columnRight":12163},"c15fc286-c157-408a-abca-ce192f28b345","Strengthening a Culture of Safety Through a Two-Eyed Seeing Approach",[],[],{"type":12,"content":12104},[12105,12110],{"type":1342,"attrs":12106,"content":12107},{"level":1344,"textAlign":1487},[12108],{"text":12109,"type":350},"Soonats’ooneh Community Health Centre: Fellowship team",{"type":380,"content":12111},[12112,12129,12146],{"type":383,"content":12113},[12114],{"type":15,"attrs":12115,"content":12116},{"textAlign":53},[12117,12123,12128],{"text":12118,"type":350,"marks":12119},"Cassandra Mitchell",[12120,12122],{"type":1293,"attrs":12121},{"color":16},{"type":1438},{"text":12124,"type":350,"marks":12125},", Clinical Engagement & Improvement Coordinator ",[12126],{"type":1293,"attrs":12127},{"color":16},{"text":2195,"type":350},{"type":383,"content":12130},[12131],{"type":15,"attrs":12132,"content":12133},{"textAlign":53},[12134,12140,12145],{"text":12135,"type":350,"marks":12136},"Lucille Duncan",[12137,12139],{"type":1293,"attrs":12138},{"color":16},{"type":1438},{"text":12141,"type":350,"marks":12142},", Elder ",[12143],{"type":1293,"attrs":12144},{"color":16},{"text":2195,"type":350},{"type":383,"content":12147},[12148],{"type":15,"attrs":12149,"content":12150},{"textAlign":53},[12151,12157,12162],{"text":12152,"type":350,"marks":12153},"Shobha Sharma",[12154,12156],{"type":1293,"attrs":12155},{"color":16},{"type":1438},{"text":12158,"type":350,"marks":12159},", Executive Director ",[12160],{"type":1293,"attrs":12161},{"color":16},{"text":2195,"type":350},{"type":12,"content":12164},[12165,12176,12185,12194],{"type":15,"attrs":12166,"content":12167},{"textAlign":53},[12168,12171],{"text":10304,"type":350,"marks":12169},[12170],{"type":1438},{"text":12100,"type":350,"marks":12172},[12173,12175],{"type":1293,"attrs":12174},{"color":16},{"type":3684},{"type":15,"attrs":12177,"content":12178},{"textAlign":1487},[12179,12184],{"text":12180,"type":350,"marks":12181},"This project builds on work initiated in Cohort 19 (August 2024) to develop a culturally safe and informed Patient Safety Learning System (PSLS). The initiative continues through Soonats’ooneh’s operational teams, with implementation of the PSLS supported by the Clinical Engagement and Quality Coordinator as part of an ongoing quality improvement effort focused on fostering a culture of safety and open reporting.",[12182],{"type":1293,"attrs":12183},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12186,"content":12187},{"textAlign":1487},[12188,12193],{"text":12189,"type":350,"marks":12190},"Cohort 20 offers an opportunity to expand this work by integrating new knowledge and wisdom, including an Elder’s trauma-responsive perspective on creating culturally safe environments and the Executive Director’s leadership in building a sustainable safety reporting system.",[12191],{"type":1293,"attrs":12192},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12195,"content":12196},{"textAlign":1487},[12197,12202],{"text":12198,"type":350,"marks":12199},"This initiative reflects Soonats’ooneh Health Society’s commitment to building a safer, more inclusive healthcare environment for all.",[12200],{"type":1293,"attrs":12201},{"color":16},{"text":2195,"type":350},{"_uid":12204,"title":12205,"ctaLeft":12206,"ctaRight":12207,"component":376,"columnLeft":12208,"columnRight":12289},"9aecfc72-b8c6-479f-b3e2-b945618dcbd1","Development of an Implementation Framework for Model of Care Redesign: Piloting an Approach in an Urban Academic Centre Emergency Department",[],[],{"type":12,"content":12209},[12210,12219],{"type":1342,"attrs":12211,"content":12212},{"level":1344,"textAlign":1487},[12213,12218],{"text":12214,"type":350,"marks":12215},"Unity Health Toronto",[12216],{"type":1293,"attrs":12217},{"color":16},{"text":10228,"type":350},{"type":380,"content":12220},[12221,12238,12255,12272],{"type":383,"content":12222},[12223],{"type":15,"attrs":12224,"content":12225},{"textAlign":53},[12226,12232,12237],{"text":12227,"type":350,"marks":12228},"Teresa Valenzano-Hacker",[12229,12231],{"type":1293,"attrs":12230},{"color":16},{"type":1438},{"text":12233,"type":350,"marks":12234},", Manager, Clinical Practice Improvement & Scholarship ",[12235],{"type":1293,"attrs":12236},{"color":16},{"text":2195,"type":350},{"type":383,"content":12239},[12240],{"type":15,"attrs":12241,"content":12242},{"textAlign":53},[12243,12249,12254],{"text":12244,"type":350,"marks":12245},"Jacqueline Chen",[12246,12248],{"type":1293,"attrs":12247},{"color":16},{"type":1438},{"text":12250,"type":350,"marks":12251},", Senior Director for Emergency Care",[12252],{"type":1293,"attrs":12253},{"color":16},{"text":2195,"type":350},{"type":383,"content":12256},[12257],{"type":15,"attrs":12258,"content":12259},{"textAlign":53},[12260,12266,12271],{"text":12261,"type":350,"marks":12262},"Sarah Dimmock",[12263,12265],{"type":1293,"attrs":12264},{"color":16},{"type":1438},{"text":12267,"type":350,"marks":12268},", Senior Director, Health Disciplines Practice & Education ",[12269],{"type":1293,"attrs":12270},{"color":16},{"text":2195,"type":350},{"type":383,"content":12273},[12274],{"type":15,"attrs":12275,"content":12276},{"textAlign":53},[12277,12283,12288],{"text":12278,"type":350,"marks":12279},"Alexandra Harris",[12280,12282],{"type":1293,"attrs":12281},{"color":16},{"type":1438},{"text":12284,"type":350,"marks":12285},", Senior Director, Nursing Practice & Education and Investigator ",[12286],{"type":1293,"attrs":12287},{"color":16},{"text":2195,"type":350},{"type":12,"content":12290},[12291,12303,12312],{"type":15,"attrs":12292,"content":12293},{"textAlign":53},[12294,12297,12298],{"text":10008,"type":350,"marks":12295},[12296],{"type":1438},{"text":1514,"type":350},{"text":12205,"type":350,"marks":12299},[12300,12302],{"type":1293,"attrs":12301},{"color":16},{"type":3684},{"type":15,"attrs":12304,"content":12305},{"textAlign":1487},[12306,12311],{"text":12307,"type":350,"marks":12308},"Existing model of care redesign efforts and available tools tend to focus on staffing ratios and skill mix, often within professional silos and without an interprofessional lens. This narrow focus limits the ability to create recommendations that support collaborative care and optimized scopes of practice. In addition, there is a lack of evidence and suitable tools to guide this work, particularly in ambulatory and emergency settings.",[12309],{"type":1293,"attrs":12310},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12313,"content":12314},{"textAlign":1487},[12315,12320],{"text":12316,"type":350,"marks":12317},"Through the Interprofessional Models of Care initiative, Unity Health Toronto is developing a scalable and replicable framework to support the design of models of care that reflect patient needs, promote collaboration across disciplines, and optimize professional practice. The framework will be piloted in the emergency departments at St. Joseph’s Health Centre and St. Michael’s Hospital, with the goal of enhancing the effectiveness, efficiency, and person-centeredness of healthcare delivery.",[12318],{"type":1293,"attrs":12319},{"color":16},{"text":2195,"type":350},{"_uid":12322,"title":12323,"ctaLeft":12324,"ctaRight":12325,"component":376,"columnLeft":12326,"columnRight":12425},"b630b88a-fc0b-4022-bf6c-68ccc03f2a44","VON Canada Health and Wellness Integration Pilot ",[],[],{"type":12,"content":12327},[12328,12338],{"type":1342,"attrs":12329,"content":12330},{"level":1344,"textAlign":1487},[12331,12336],{"text":12332,"type":350,"marks":12333},"VON Canada:",[12334],{"type":1293,"attrs":12335},{"color":16},{"text":12337,"type":350}," Fellowship team",{"type":380,"content":12339},[12340,12357,12374,12391,12408],{"type":383,"content":12341},[12342],{"type":15,"attrs":12343,"content":12344},{"textAlign":53},[12345,12351,12356],{"text":12346,"type":350,"marks":12347},"Kerri Milne",[12348,12350],{"type":1293,"attrs":12349},{"color":16},{"type":1438},{"text":12352,"type":350,"marks":12353},", Director ",[12354],{"type":1293,"attrs":12355},{"color":16},{"text":2195,"type":350},{"type":383,"content":12358},[12359],{"type":15,"attrs":12360,"content":12361},{"textAlign":53},[12362,12368,12373],{"text":12363,"type":350,"marks":12364},"Kayla Smith",[12365,12367],{"type":1293,"attrs":12366},{"color":16},{"type":1438},{"text":12369,"type":350,"marks":12370},", Director, Home & Community Care Annapolis Valley ",[12371],{"type":1293,"attrs":12372},{"color":16},{"text":2195,"type":350},{"type":383,"content":12375},[12376],{"type":15,"attrs":12377,"content":12378},{"textAlign":53},[12379,12385,12390],{"text":12380,"type":350,"marks":12381},"Thien Trang",[12382,12384],{"type":1293,"attrs":12383},{"color":16},{"type":1438},{"text":12386,"type":350,"marks":12387},", Director of Professional Practice and Education ",[12388],{"type":1293,"attrs":12389},{"color":16},{"text":2195,"type":350},{"type":383,"content":12392},[12393],{"type":15,"attrs":12394,"content":12395},{"textAlign":53},[12396,12402,12407],{"text":12397,"type":350,"marks":12398},"Colin Roop",[12399,12401],{"type":1293,"attrs":12400},{"color":16},{"type":1438},{"text":12403,"type":350,"marks":12404},", Director of Labour and Employee Relations ",[12405],{"type":1293,"attrs":12406},{"color":16},{"text":2195,"type":350},{"type":383,"content":12409},[12410],{"type":15,"attrs":12411,"content":12412},{"textAlign":53},[12413,12419,12424],{"text":12414,"type":350,"marks":12415},"Alison Abrera-Gibb",[12416,12418],{"type":1293,"attrs":12417},{"color":16},{"type":1438},{"text":12420,"type":350,"marks":12421},", National Director of Strategic Growth & Partnerships ",[12422],{"type":1293,"attrs":12423},{"color":16},{"text":2195,"type":350},{"type":12,"content":12426},[12427,12443,12452,12461],{"type":15,"attrs":12428,"content":12429},{"textAlign":53},[12430,12433,12434,12440],{"text":11112,"type":350,"marks":12431},[12432],{"type":1438},{"text":11116,"type":350},{"text":12435,"type":350,"marks":12436},"VON Canada Health and Wellness Integration Pilot",[12437,12439],{"type":1293,"attrs":12438},{"color":16},{"type":3684},{"text":2195,"type":350,"marks":12441},[12442],{"type":3684},{"type":15,"attrs":12444,"content":12445},{"textAlign":1487},[12446,12451],{"text":12447,"type":350,"marks":12448},"VON Canada is piloting a co-designed, integrated model of care in North Bay, Ontario, to help older adults age in place. As the first baby boomers turn 80 in 2026 – and more than 90 percent of older Ontarians express a preference to remain at home – this initiative offers a proactive alternative to fragmented, crisis-driven care.",[12449],{"type":1293,"attrs":12450},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12453,"content":12454},{"textAlign":1487},[12455,12460],{"text":12456,"type":350,"marks":12457},"The pilot integrates services across VON and partner organizations, embedding a Nurse Practitioner and Navigator within a Neighbourhood Model and Community Nursing Clinic. This wraparound, client-directed approach enables early identification of unmet needs, improved access to coordinated health and social services, and stabilization of conditions before escalation.",[12458],{"type":1293,"attrs":12459},{"color":16},{"text":2195,"type":350},{"type":15,"attrs":12462,"content":12463},{"textAlign":1487},[12464,12469],{"text":12465,"type":350,"marks":12466},"Co-designed with key stakeholders, the model strengthens capacity through system and process integration and by engaging community volunteers. Expected outcomes include fewer emergency department visits and hospitalizations, as well as increased uptake of preventive care and social prescribing. The model aligns VON’s home care, primary care, and community supports, and will be evaluated using the Quintuple Aim. This scalable, community-based approach aims to improve outcomes and reduce system strain in rural and underserved areas.",[12467],{"type":1293,"attrs":12468},{"color":16},{"text":2195,"type":350},"EXTRA Cohort 20 (2025): Projects",{"type":12,"content":12472},[12473],{"type":15},{"id":16,"_uid":12475,"items":12476,"title":14101,"component":1091,"description":14102},"dd98772d-da84-49dc-81c7-02923ba9f625",[12477,12558,12630,12720,12819,12909,13004,13141,13241,13359,13457,13560,13690,13796,13885,14000],{"_uid":12478,"title":12479,"ctaLeft":12480,"ctaRight":12481,"component":376,"columnLeft":12482,"columnRight":12535},"f67b389b-4591-40d0-902d-51e7cd1af9a8","Listening and learning from Indigenous health leaders to create a culturally safe space that strengthens recruitment and retention",[],[],{"type":12,"content":12483},[12484,12489],{"type":1342,"attrs":12485,"content":12486},{"level":1344,"textAlign":53},[12487],{"text":12488,"type":350},"Canadian Health Leadership Network: Fellowship team",{"type":380,"content":12490},[12491,12502,12513,12524],{"type":383,"content":12492},[12493],{"type":15,"attrs":12494,"content":12495},{"textAlign":53},[12496,12500],{"text":12497,"type":350,"marks":12498},"Dawn Thomas",[12499],{"type":1438},{"text":12501,"type":350},", Vice President Indigenous Health and Diversity, Equity and Inclusion, Island Health",{"type":383,"content":12503},[12504],{"type":15,"attrs":12505,"content":12506},{"textAlign":53},[12507,12511],{"text":12508,"type":350,"marks":12509},"Kelly Grimes",[12510],{"type":1438},{"text":12512,"type":350},", CEO, The Canadian Health Leadership Network",{"type":383,"content":12514},[12515],{"type":15,"attrs":12516,"content":12517},{"textAlign":53},[12518,12522],{"text":12519,"type":350,"marks":12520},"Reagan Bartel",[12521],{"type":1438},{"text":12523,"type":350},", Director of Health, Otipemisiwak Métis Government, Métis Nation of Alberta (MNA)",{"type":383,"content":12525},[12526],{"type":15,"attrs":12527,"content":12528},{"textAlign":53},[12529,12533],{"text":12530,"type":350,"marks":12531},"Steve Kovacic",[12532],{"type":1438},{"text":12534,"type":350},", Vice President, Chief Human Resources Officer and Reconciliation, The Good Samaritan Society",{"type":12,"content":12536},[12537,12546,12551,12556],{"type":15,"attrs":12538,"content":12539},{"textAlign":53},[12540,12543],{"text":10304,"type":350,"marks":12541},[12542],{"type":1438},{"text":12479,"type":350,"marks":12544},[12545],{"type":3684},{"type":15,"attrs":12547,"content":12548},{"textAlign":53},[12549],{"text":12550,"type":350},"The Canadian Health Leadership Network (CHLNet) and its partners met with Indigenous health leaders to discuss their concerns and hopes for leadership in Canada’s healthcare system. The 2020 “In-Plain Sight” report stressed the need to increase Indigenous leadership roles and decision-making in both Indigenous health governance and the wider healthcare system.",{"type":15,"attrs":12552,"content":12553},{"textAlign":53},[12554],{"text":12555,"type":350},"In October 2023, CHLNet hosted a Listening Circle. The event aimed to explore how non-Indigenous employers can create culturally safe environments for hiring and supporting Indigenous health leaders. This project will build on those discussions to improve leadership practices at both system and organizational levels.",{"type":1342,"attrs":12557},{"level":1500,"textAlign":53},{"_uid":12559,"title":12560,"ctaLeft":12561,"ctaRight":12562,"component":376,"columnLeft":12563,"columnRight":12604},"bd363efe-53bd-45a6-901b-e0a3d0ec7711","Implementing a culturally safe patient safety learning system to improve culture and client care",[],[],{"type":12,"content":12564},[12565,12570],{"type":1342,"attrs":12566,"content":12567},{"level":1344,"textAlign":53},[12568],{"text":12569,"type":350},"Central Interior Native Health Society: Fellowship team",{"type":380,"content":12571},[12572,12583,12593],{"type":383,"content":12573},[12574],{"type":15,"attrs":12575,"content":12576},{"textAlign":53},[12577,12581],{"text":12578,"type":350,"marks":12579},"Tammy Rogers",[12580],{"type":1438},{"text":12582,"type":350},", Primary Care Clinic Coordinator, Central Interior Native Health Society",{"type":383,"content":12584},[12585],{"type":15,"attrs":12586,"content":12587},{"textAlign":53},[12588,12591],{"text":12118,"type":350,"marks":12589},[12590],{"type":1438},{"text":12592,"type":350},", Clinical Development Coordinator, Central Interior Native Health Society",{"type":383,"content":12594},[12595],{"type":15,"attrs":12596,"content":12597},{"textAlign":53},[12598,12602],{"text":12599,"type":350,"marks":12600},"Emily Christensen-Sweeney",[12601],{"type":1438},{"text":12603,"type":350},", Client Safety and Community Engagement Coordinator, Central Interior Native Health Society",{"type":12,"content":12605},[12606,12615,12620,12625],{"type":15,"attrs":12607,"content":12608},{"textAlign":53},[12609,12612],{"text":10304,"type":350,"marks":12610},[12611],{"type":1438},{"text":12560,"type":350,"marks":12613},[12614],{"type":3684},{"type":15,"attrs":12616,"content":12617},{"textAlign":53},[12618],{"text":12619,"type":350},"Central Interior Native Health (CINHS) understands the need for a patient safety learning system (PSLS) to meet professional standards and be accountable to the communities it serves. A PSLS will help track organizational learning and system changes needed to prevent medical errors.",{"type":15,"attrs":12621,"content":12622},{"textAlign":53},[12623],{"text":12624,"type":350},"CINHS provides safe, high-quality care to all patients, while ensuring a supportive and safe environment for staff and contractors. To better improve the system, CINHS aims to ensure workplaces and care settings are trauma-informed and culturally safe. They also expect partner organizations to follow the same standards.",{"type":15,"attrs":12626,"content":12627},{"textAlign":53},[12628],{"text":12629,"type":350},"This project strengthens accountability for both clients and staff by promoting fair and safe services. It also helps CINHS build leadership skills to handle complex changes, while keeping the focus on clients and culture.",{"_uid":12631,"title":12632,"ctaLeft":12633,"ctaRight":12634,"component":376,"columnLeft":12635,"columnRight":12699},"93b211c7-6bcf-4a5a-a05a-8fbca73e1c53","Clinical culture and communication: Supporting reassuring aeromedical transfers to Nunavik",[],[],{"type":12,"content":12636},[12637,12642],{"type":1342,"attrs":12638,"content":12639},{"level":1344,"textAlign":53},[12640],{"text":12641,"type":350},"CHU de Québec–Université Laval: Fellowship team",{"type":380,"content":12643},[12644,12655,12666,12677,12688],{"type":383,"content":12645},[12646],{"type":15,"attrs":12647,"content":12648},{"textAlign":53},[12649,12653],{"text":12650,"type":350,"marks":12651},"Stéphane Tremblay",[12652],{"type":1438},{"text":12654,"type":350},", Director of Critical Care, CHU de Québec–Université Laval",{"type":383,"content":12656},[12657],{"type":15,"attrs":12658,"content":12659},{"textAlign":53},[12660,12664],{"text":12661,"type":350,"marks":12662},"Sarah-Kim Dufour Bernard",[12663],{"type":1438},{"text":12665,"type":350},", Associate Director (Interim) – Logistics Department, CHU de Québec-Université Laval",{"type":383,"content":12667},[12668],{"type":15,"attrs":12669,"content":12670},{"textAlign":53},[12671,12675],{"text":12672,"type":350,"marks":12673},"Julie De Carufel",[12674],{"type":1438},{"text":12676,"type":350},", Physician Escort and Regulator Physician in the Quebec Aeromedical Evacuation Program (EVAQ), CHU de Québec-Université Laval",{"type":383,"content":12678},[12679],{"type":15,"attrs":12680,"content":12681},{"textAlign":53},[12682,12686],{"text":12683,"type":350,"marks":12684},"Jean-Thomas Grantham",[12685],{"type":1438},{"text":12687,"type":350},", Assistant to the Chief Executive Officer – Public Affairs, CHU de Québec-Université Laval",{"type":383,"content":12689},[12690],{"type":15,"attrs":12691,"content":12692},{"textAlign":53},[12693,12697],{"text":12694,"type":350,"marks":12695},"Sarah Déry",[12696],{"type":1438},{"text":12698,"type":350},", Assistant to the Director – Business Processes, CHU de Québec-Université Laval",{"type":12,"content":12700},[12701,12710,12715],{"type":15,"attrs":12702,"content":12703},{"textAlign":53},[12704,12707],{"text":10304,"type":350,"marks":12705},[12706],{"type":1438},{"text":12632,"type":350,"marks":12708},[12709],{"type":3684},{"type":15,"attrs":12711,"content":12712},{"textAlign":53},[12713],{"text":12714,"type":350},"The Quebec aeromedical evacuation program (EVAQ) at the CHU de Québec–Université Laval carries outpatient medical transfers to specialist centres across Quebec, including Nunavik’s Inuit communities. The fact that these patients, who make up 19% of transfers, are often far from their family and community creates significant challenges. To improve quality of care, EVAQ proposes developing in-flight communication services that are sensitive to Inuit culture. Patients’ ability to speak their native language is critical to establishing a trust relationship with health professionals, and to obtaining culturally safe care.",{"type":15,"attrs":12716,"content":12717},{"textAlign":53},[12718],{"text":12719,"type":350},"The project aims to facilitate simultaneous interpretation and other modes of communication to empower patients as active participants in their care in accordance with the Inuit concept of pigunnasiarniq, which emphasizes the importance of competence and control over one’s life. The project also aligns with the objectives of Healthcare Excellence Canada’s 2022–2026 Truth and Reconciliation Action Plan by building partnerships with Indigenous communities to promote cultural safety in healthcare.",{"_uid":12721,"title":12722,"ctaLeft":12723,"ctaRight":12724,"component":376,"columnLeft":12725,"columnRight":12788},"31806833-cc58-4916-b189-3d626e282457","Improving manager experiences for patient benefit",[],[],{"type":12,"content":12726},[12727,12731],{"type":1342,"attrs":12728,"content":12729},{"level":1344,"textAlign":53},[12730],{"text":12641,"type":350},{"type":380,"content":12732},[12733,12744,12755,12766,12777],{"type":383,"content":12734},[12735],{"type":15,"attrs":12736,"content":12737},{"textAlign":53},[12738,12742],{"text":12739,"type":350,"marks":12740},"Marie-Michèle Fontaine",[12741],{"type":1438},{"text":12743,"type":350},", Director of Human Resources, CHU de Québec-Université Laval",{"type":383,"content":12745},[12746],{"type":15,"attrs":12747,"content":12748},{"textAlign":53},[12749,12753],{"text":12750,"type":350,"marks":12751},"Magali Chevallier",[12752],{"type":1438},{"text":12754,"type":350},", Associate Director of Human Resources – Prevention and Manager Experience, CHU de Québec-Université Laval",{"type":383,"content":12756},[12757],{"type":15,"attrs":12758,"content":12759},{"textAlign":53},[12760,12764],{"text":12761,"type":350,"marks":12762},"Audrey Gagnon",[12763],{"type":1438},{"text":12765,"type":350},", Medical Director, CHU de Québec-Université Laval",{"type":383,"content":12767},[12768],{"type":15,"attrs":12769,"content":12770},{"textAlign":53},[12771,12775],{"text":12772,"type":350,"marks":12773},"Anne Gignac",[12774],{"type":1438},{"text":12776,"type":350},", Associate Director of Technical Services, CHU de Québec-Université Laval",{"type":383,"content":12778},[12779],{"type":15,"attrs":12780,"content":12781},{"textAlign":53},[12782,12786],{"text":12783,"type":350,"marks":12784},"Marie-Hélène Gilbert",[12785],{"type":1438},{"text":12787,"type":350},", Full Professor, Department of Management, Faculty of Business Administration, Université Laval",{"type":12,"content":12789},[12790,12799,12804,12809,12814],{"type":15,"attrs":12791,"content":12792},{"textAlign":53},[12793,12796],{"text":10304,"type":350,"marks":12794},[12795],{"type":1438},{"text":12722,"type":350,"marks":12797},[12798],{"type":3684},{"type":15,"attrs":12800,"content":12801},{"textAlign":53},[12802],{"text":12803,"type":350},"The CHU’s development project has determined that the key to its path to the future is putting both patient AND healthcare worker as its stars to steer by. We believe that achieving our mission of providing the people of eastern Québec with cutting-edge healthcare and services requires us to focus on directly connecting patients to our 18,000 workers, including our managers, to impact health and drive change.",{"type":15,"attrs":12805,"content":12806},{"textAlign":53},[12807],{"text":12808,"type":350},"Consequently, we hope to influence the value chain by improving manager experiences, which will directly impact employee experiences and improve patient experiences. Through their leadership, managers play a critical role in the health network. However, they also deal with risk factors that can affect both their own health and their ability to be a positive influence. Our objective:",{"type":15,"attrs":12810,"content":12811},{"textAlign":53},[12812],{"text":12813,"type":350},"Leverage changes to managers’ working conditions to improve employee experience and patient experience.",{"type":15,"attrs":12815,"content":12816},{"textAlign":53},[12817],{"text":12818,"type":350},"Human resources leadership has conducted a diagnostic process in recent months to accurately document the situation and find potential solutions. Work-life balance and challenges onboarding, integrating and supporting new hires over the first two years have been identified as major reasons why our managers leave. Our project aims to positively affect these aspects to improve our retention rate and benefit patients.",{"_uid":12820,"title":12821,"ctaLeft":12822,"ctaRight":12823,"component":376,"columnLeft":12824,"columnRight":12888},"25a9aa73-3ea7-4497-ad19-9a8df5e44bdc","EXTRA journey – Seniors",[],[],{"type":12,"content":12825},[12826,12831],{"type":1342,"attrs":12827,"content":12828},{"level":1344,"textAlign":53},[12829],{"text":12830,"type":350},"CHU de Québec–Université Laval and CIUSSS de la Capitale-Nationale: Fellowship team",{"type":380,"content":12832},[12833,12844,12855,12866,12877],{"type":383,"content":12834},[12835],{"type":15,"attrs":12836,"content":12837},{"textAlign":53},[12838,12842],{"text":12839,"type":350,"marks":12840},"Philippe Paquin-Piché, ",[12841],{"type":1438},{"text":12843,"type":350},"Director of Flow – Patient Flow and Business Processes, CHU de Québec-Université Laval",{"type":383,"content":12845},[12846],{"type":15,"attrs":12847,"content":12848},{"textAlign":53},[12849,12853],{"text":12850,"type":350,"marks":12851},"Marie-Pierre Fortin",[12852],{"type":1438},{"text":12854,"type":350},", Co-Head of the Geriatrics Department, CIUSSS de la Capitale-Nationale and CHU de Québec",{"type":383,"content":12856},[12857],{"type":15,"attrs":12858,"content":12859},{"textAlign":53},[12860,12864],{"text":12861,"type":350,"marks":12862},"Natalie Cauchon",[12863],{"type":1438},{"text":12865,"type":350},", Alternate Level of Care Assistant – Service and Organizational Mandate Pathways, Multidisciplinary Services Office, CIUSSS de la Capitale-Nationale",{"type":383,"content":12867},[12868],{"type":15,"attrs":12869,"content":12870},{"textAlign":53},[12871,12875],{"text":12872,"type":350,"marks":12873},"Isabelle Lévesque",[12874],{"type":1438},{"text":12876,"type":350},", Assistant Director of Professional Services and Medical Affairs – Medical Coordination, CHU de Québec-Université Laval",{"type":383,"content":12878},[12879],{"type":15,"attrs":12880,"content":12881},{"textAlign":53},[12882,12886],{"text":12883,"type":350,"marks":12884},"Julie Berger",[12885],{"type":1438},{"text":12887,"type":350},", Assistant Director of Flow, Professional Services and Professional Affairs Department, CHU de Québec",{"type":12,"content":12889},[12890,12899,12904],{"type":15,"attrs":12891,"content":12892},{"textAlign":53},[12893,12896],{"text":10304,"type":350,"marks":12894},[12895],{"type":1438},{"text":12821,"type":350,"marks":12897},[12898],{"type":3684},{"type":15,"attrs":12900,"content":12901},{"textAlign":53},[12902],{"text":12903,"type":350},"The aging population is creating significant challenges for healthcare systems worldwide. In Canada, the number of adults aged 85 and older is rapidly growing and will triple by 2046. In the Capitale-Nationale region, this demographic transformation is forcing healthcare organizations, like the CHU de Québec-Université Laval and the CIUSSS de la Capitale-Nationale, to review their strategies to guarantee equitable access to care. One strategy involves improving the flow of care pathways for seniors by integrating patient-reported health indicators to better meet patients’ needs and support their self-reliance.",{"type":15,"attrs":12905,"content":12906},{"textAlign":53},[12907],{"text":12908,"type":350},"Under the EXTRA Project, we propose a regional combined clinical/administrative flow governance for seniors. Its aim is to actively engage with patients and their loved ones using Patient-Reported Outcome Measures (PROMs) to optimize care pathways between the CIUSSS de la Capitale-Nationale and the CHU de Québec-Université Laval. PROMs shed light on the patient experience and thus promote better interactions between patients and clinicians. This project is specifically focused on seniors aged 85 and older who visit the emergency room for falls and, using operational governance that includes a variety of actors from both institutions, advocates for patient-side decision-making. This shared operational governance will help support and guide patients and their caregivers more effectively through their episode of care by working to meet their specific needs.",{"_uid":12910,"title":12911,"ctaLeft":12912,"ctaRight":12913,"component":376,"columnLeft":12914,"columnRight":12978},"e539bc69-4887-45b9-926f-a31656110223","Performance management and continuous improvement: Keeping it simple in a complex environment",[],[],{"type":12,"content":12915},[12916,12921],{"type":1342,"attrs":12917,"content":12918},{"level":1344,"textAlign":53},[12919],{"text":12920,"type":350},"CISSS de Chaudière-Appalaches: Fellowship team",{"type":380,"content":12922},[12923,12934,12945,12956,12967],{"type":383,"content":12924},[12925],{"type":15,"attrs":12926,"content":12927},{"textAlign":53},[12928,12932],{"text":12929,"type":350,"marks":12930},"Julie Perron",[12931],{"type":1438},{"text":12933,"type":350},", Associate Director of Logistics, CISSS de Chaudière-Appalaches",{"type":383,"content":12935},[12936],{"type":15,"attrs":12937,"content":12938},{"textAlign":53},[12939,12943],{"text":12940,"type":350,"marks":12941},"Valérie Lapointe",[12942],{"type":1438},{"text":12944,"type":350},", Director of Quality, Assessment, Performance and Ethics, CISSS de Chaudière-Appalaches",{"type":383,"content":12946},[12947],{"type":15,"attrs":12948,"content":12949},{"textAlign":53},[12950,12954],{"text":12951,"type":350,"marks":12952},"Binta Diallo",[12953],{"type":1438},{"text":12955,"type":350},", Associate Director at the Department of Quality, Assessment, Performance and Ethics, CISSS de Chaudière-Appalaches",{"type":383,"content":12957},[12958],{"type":15,"attrs":12959,"content":12960},{"textAlign":53},[12961,12965],{"text":12962,"type":350,"marks":12963},"Annie Lavigne",[12964],{"type":1438},{"text":12966,"type":350},", Department Head – Centre of Expertise in Organizational Development, CISSS de Chaudière-Appalaches",{"type":383,"content":12968},[12969],{"type":15,"attrs":12970,"content":12971},{"textAlign":53},[12972,12976],{"text":12973,"type":350,"marks":12974},"Josée Soucy",[12975],{"type":1438},{"text":12977,"type":350},", Director of Human Resources, CISSS de Chaudière-Appalaches",{"type":12,"content":12979},[12980,12989,12994,12999],{"type":15,"attrs":12981,"content":12982},{"textAlign":53},[12983,12986],{"text":10304,"type":350,"marks":12984},[12985],{"type":1438},{"text":12911,"type":350,"marks":12987},[12988],{"type":3684},{"type":15,"attrs":12990,"content":12991},{"textAlign":53},[12992],{"text":12993,"type":350},"This project aims to improve coaching for managers by developing their performance management skills. More specifically, it aims to develop a useful, efficient and sustainable method for hands-on support. We hope to boost skill development for middle managers and generate a positive impact on their ability to assess their environment and better manage employee performance. The issue is at root: how do we improve their ability to take in information, make decisions and solve problems on the ground? How can they integrate simple, accessible foundations of continuous improvement and performance into their day-to-day work?",{"type":15,"attrs":12995,"content":12996},{"textAlign":53},[12997],{"text":12998,"type":350},"Will developing processes for and competence in reading their environment via a process of hands-on learning help support them in developing performance management skills? How do we keep this simple, concrete and useful in day-to-day work? Those are the questions our project addresses.",{"type":15,"attrs":13000,"content":13001},{"textAlign":53},[13002],{"text":13003,"type":350},"One of our strategies will be rooted in the principle of learning to learn: using principles of adult pedagogy and applying a method that focuses on experience and self-regulation. A method that needs to adapt to various management contexts within the same organization, rather than a single, unchanging magic recipe. This is a sizable challenge, but our improvement project could yield significant results for organizational performance.",{"_uid":13005,"title":13006,"ctaLeft":13007,"ctaRight":13008,"component":376,"columnLeft":13009,"columnRight":13078},"f7bde4f1-88bb-4b6a-b87b-6dd4885f9164","Déstig-MADO: A compassion-based model for supporting patients with notifiable diseases throughout their care and services pathway and the potential impacts of stigmatization",[],[],{"type":12,"content":13010},[13011,13021],{"type":1342,"attrs":13012,"content":13013},{"level":1344,"textAlign":53},[13014,13020],{"text":13015,"type":350,"marks":13016},"CISSS de la Montérégie-Centre: ",[13017],{"type":1293,"attrs":13018},{"color":13019},"#2B2B2B",{"text":9931,"type":350},{"type":380,"content":13022},[13023,13034,13045,13056,13067],{"type":383,"content":13024},[13025],{"type":15,"attrs":13026,"content":13027},{"textAlign":53},[13028,13032],{"text":13029,"type":350,"marks":13030},"Jennifer Chaloux",[13031],{"type":1438},{"text":13033,"type":350},", Assistant to the Director of hospital services, emergency, operating rooms and general front-line services component, and department head of the mobile outreach clinic, CISSS de la Montérégie-Centre",{"type":383,"content":13035},[13036],{"type":15,"attrs":13037,"content":13038},{"textAlign":53},[13039,13043],{"text":13040,"type":350,"marks":13041},"Geneviève D’Aoust",[13042],{"type":1438},{"text":13044,"type":350},", Associate Director of vaccination, screening and samples, CISSS de la Montérégie-Centre",{"type":383,"content":13046},[13047],{"type":15,"attrs":13048,"content":13049},{"textAlign":53},[13050,13054],{"text":13051,"type":350,"marks":13052},"Gaby Farand",[13053],{"type":1438},{"text":13055,"type":350},", Regional coordinator, Infectious diseases, threat management and environmental safety sector, CISSS de la Montérégie-Centre",{"type":383,"content":13057},[13058],{"type":15,"attrs":13059,"content":13060},{"textAlign":53},[13061,13065],{"text":13062,"type":350,"marks":13063},"Anne-Lou McNeil-Gauthier",[13064],{"type":1438},{"text":13066,"type":350},", Physician specializing in public health and preventive medicine, environmental and occupational health team, CISSS de la Montérégie-Centre",{"type":383,"content":13068},[13069],{"type":15,"attrs":13070,"content":13071},{"textAlign":53},[13072,13076],{"text":13073,"type":350,"marks":13074},"Hawa Sissoko",[13075],{"type":1438},{"text":13077,"type":350},", Regional department head, Infectious disease, threat management and environmental safety sector, CISSS de la Montérégie-Centre",{"type":12,"content":13079},[13080,13089,13094,13099,13104,13134,13139],{"type":15,"attrs":13081,"content":13082},{"textAlign":53},[13083,13086],{"text":10871,"type":350,"marks":13084},[13085],{"type":1438},{"text":13006,"type":350,"marks":13087},[13088],{"type":3684},{"type":15,"attrs":13090,"content":13091},{"textAlign":53},[13092],{"text":13093,"type":350},"The proposed project stems from the observed fact that patients with a notifiable disease (ND, or MADO in French) often experience stigmatization. NDs, of which Québec has approximately 60, are a population health hazard and may lead to problems such as potential epidemics. NDs require control measures such as screening, vaccination, isolation at home and contact tracing (LSP, 2024). Stigmatization arises when differences are labelled and negative stereotypes applied to people, creating a distinction between “us” and “them” (ASPC, 2022). Such stigmas can lead to worse access to healthcare, worse health outcomes and lower quality of life for patients (Marra et al., 2004).",{"type":15,"attrs":13095,"content":13096},{"textAlign":53},[13097],{"text":13098,"type":350},"Furthermore, although public health authorities oversee investigation into cases of NDs and coordinate follow-ups, there is no efficient and integrated care trajectory with all partners in the health network and community to ensure full and local care for ND patients and their contacts in Montérégie. This means that patients’ treatment, health and quality of life is less closely monitored, in addition to creating a great deal of back and forth between various partners. It can even delay protection measures from being put in place, endangering population health. A centralized, personalized approach has also been shown to reduce the delay in intake and increase treatment adherence (Abebe et al., 2020).",{"type":15,"attrs":13100,"content":13101},{"textAlign":53},[13102],{"text":13103,"type":350},"The core hypothesis of the proposed project is that patient experience can be improved, and that stigma can be reduced and mitigated by providing people with NDs and their contacts with a personalized, compassionate, integrated, centralized and community-based trajectory of care that includes a model for supporting patients experiencing stigmatization. The project is divided into four parts:",{"type":380,"content":13105},[13106,13113,13120,13127],{"type":383,"content":13107},[13108],{"type":15,"attrs":13109,"content":13110},{"textAlign":53},[13111],{"text":13112,"type":350},"Part 1: Setting up a compassionate, integrated and centralized care trajectory at the CISSS de la Montérégie-Centre.",{"type":383,"content":13114},[13115],{"type":15,"attrs":13116,"content":13117},{"textAlign":53},[13118],{"text":13119,"type":350},"Part 2: Co-creating a patient care and services pathway based on actual needs, including the co-development of a model to support ND patients and their contacts experiencing stigmatization.",{"type":383,"content":13121},[13122],{"type":15,"attrs":13123,"content":13124},{"textAlign":53},[13125],{"text":13126,"type":350},"Part 3: Strengthening community-based management that considers patients’ social and cultural contexts.",{"type":383,"content":13128},[13129],{"type":15,"attrs":13130,"content":13131},{"textAlign":53},[13132],{"text":13133,"type":350},"Part 4: Consolidating community partnerships.",{"type":15,"attrs":13135,"content":13136},{"textAlign":53},[13137],{"text":13138,"type":350},"Lessons learned would be transferrable to the entirety of Montérégie as a second phase of the project (regional public health mandate and responsibility, sharing experience through issue tables and regional coordination) as well as elsewhere in Québec and for other populations whose care experience is impacted by stigmatization.",{"type":1342,"attrs":13140},{"level":1500,"textAlign":53},{"_uid":13142,"title":13143,"ctaLeft":13144,"ctaRight":13145,"component":376,"columnLeft":13146,"columnRight":13210},"7d77605d-d9b5-4e38-b635-247eb0e93727","Using a CO-5 command centre to improve the flow of care for seniors, both in-hospital and outpatient",[],[],{"type":12,"content":13147},[13148,13153],{"type":1342,"attrs":13149,"content":13150},{"level":1344,"textAlign":53},[13151],{"text":13152,"type":350},"CISSS de la Montérégie-Est: Fellowship team",{"type":380,"content":13154},[13155,13166,13177,13188,13199],{"type":383,"content":13156},[13157],{"type":15,"attrs":13158,"content":13159},{"textAlign":53},[13160,13164],{"text":13161,"type":350,"marks":13162},"Christiane Ouellet",[13163],{"type":1438},{"text":13165,"type":350},", Director of Hospital Coordination and Flow, CISSS de la Montérégie-Est",{"type":383,"content":13167},[13168],{"type":15,"attrs":13169,"content":13170},{"textAlign":53},[13171,13175],{"text":13172,"type":350,"marks":13173},"Geneviève Leblanc",[13174],{"type":1438},{"text":13176,"type":350},", Associate Director of Hospital Coordination and Flow, Hôpital Honoré-Mercier, CISSS de la Montérégie-Est",{"type":383,"content":13178},[13179],{"type":15,"attrs":13180,"content":13181},{"textAlign":53},[13182,13186],{"text":13183,"type":350,"marks":13184},"Mélissa Paradis-Lapointe",[13185],{"type":1438},{"text":13187,"type":350},", Associate Director, Direction du soutien à l’autonomie des personnes âgées [Support for independent seniors department] – Housing Component, CISSS de la Montérégie-Est",{"type":383,"content":13189},[13190],{"type":15,"attrs":13191,"content":13192},{"textAlign":53},[13193,13197],{"text":13194,"type":350,"marks":13195},"Julien Girard",[13196],{"type":1438},{"text":13198,"type":350},", Director of Quality, Assessment, Performance and Ethics, CISSS de la Montérégie-Est",{"type":383,"content":13200},[13201],{"type":15,"attrs":13202,"content":13203},{"textAlign":53},[13204,13208],{"text":13205,"type":350,"marks":13206},"Valérie Leblanc-Dominguez",[13207],{"type":1438},{"text":13209,"type":350},", Associate Director of Professional Services for Hospital Flow, CISSS de la Montérégie-Est",{"type":12,"content":13211},[13212,13221,13226,13231,13236],{"type":15,"attrs":13213,"content":13214},{"textAlign":53},[13215,13218],{"text":10871,"type":350,"marks":13216},[13217],{"type":1438},{"text":13143,"type":350,"marks":13219},[13220],{"type":3684},{"type":15,"attrs":13222,"content":13223},{"textAlign":53},[13224],{"text":13225,"type":350},"Montérégie-Est’s over-75 population is on the rise (+68% by 2036), leading to a surge in demand for health and social services. This increase in the senior population is particularly noticeable in our hospitals (+30% beds by 2036), our CHSLDs (+100% beds by 2036) and our home care (+100% new clients by 2036).",{"type":15,"attrs":13227,"content":13228},{"textAlign":53},[13229],{"text":13230,"type":350},"To ensure that the services we offer align with patient needs, our organization recently deployed a command centre with operational, tactical and strategic levels in order to support patient flow throughout the care journey, both upstream and downstream.",{"type":15,"attrs":13232,"content":13233},{"textAlign":53},[13234],{"text":13235,"type":350},"To improve care for patients 75 and over, both in the hospital and in outpatient settings, we are aiming to reduce the average length of stay (ALS) by 5%. For a short-term care facility with 800 beds, a 5% reduction in ALS means a 5% increase in capacity. The current ALS for patients 75 and over is 15.2 days. For the emergency department, the ALS with hospitalization is 34.9 hours.",{"type":15,"attrs":13237,"content":13238},{"textAlign":53},[13239],{"text":13240,"type":350},"To achieve our objective, we are drawing on our multidisciplinary team and our command centre to coordinate our work. Our improvement project aims to streamline the work of our command centre so that it can sustainably support our objective and enable us to respond to our patients’ growing needs.",{"_uid":13242,"title":13243,"ctaLeft":13244,"ctaRight":13245,"component":376,"columnLeft":13246,"columnRight":13288},"a8d28b05-f852-434b-b420-3ccfd8a3d905","Optimizing telework: A practical guide for management at the CISSS de la Montérégie-Ouest",[],[],{"type":12,"content":13247},[13248,13253],{"type":1342,"attrs":13249,"content":13250},{"level":1344,"textAlign":53},[13251],{"text":13252,"type":350},"CISSS de la Montérégie-Ouest: Fellowship team",{"type":380,"content":13254},[13255,13266,13277],{"type":383,"content":13256},[13257],{"type":15,"attrs":13258,"content":13259},{"textAlign":53},[13260,13264],{"text":13261,"type":350,"marks":13262},"Ysabelle Marleau",[13263],{"type":1438},{"text":13265,"type":350},", Associate Director of DI-ASD-PD Programs, CISSS de la Montérégie Ouest",{"type":383,"content":13267},[13268],{"type":15,"attrs":13269,"content":13270},{"textAlign":53},[13271,13275],{"text":13272,"type":350,"marks":13273},"Isabelle Papineau",[13274],{"type":1438},{"text":13276,"type":350},", Director of Youth Programming and Public Health Activities, CISSS de la Montérégie Ouest",{"type":383,"content":13278},[13279],{"type":15,"attrs":13280,"content":13281},{"textAlign":53},[13282,13286],{"text":13283,"type":350,"marks":13284},"Johanne Fleurant",[13285],{"type":1438},{"text":13287,"type":350},", Assistant Managing Director, Social, Rehabilitation and Public Health Programs, CISSS de la Montérégie Ouest",{"type":12,"content":13289},[13290,13299,13304,13309,13314,13319,13342,13347,13352,13357],{"type":15,"attrs":13291,"content":13292},{"textAlign":53},[13293,13296],{"text":10871,"type":350,"marks":13294},[13295],{"type":1438},{"text":13243,"type":350,"marks":13297},[13298],{"type":3684},{"type":15,"attrs":13300,"content":13301},{"textAlign":53},[13302],{"text":13303,"type":350},"Our organization is grappling with a significant difficulty: we do not have any guides, decision aids, eligibility criteria, or concrete indicators for managing and evaluating telework performance. This shortcoming hinders both employers and employees in their ability to effectively manage, assess and improve telework and make the best possible use of it.",{"type":15,"attrs":13305,"content":13306},{"textAlign":53},[13307],{"text":13308,"type":350},"Data on telework at the CISSSMO for 2022–2023: 1,278 telework requests the departments of disability programming (391 requests), mental health and addiction (221) and youth programming and public health activities (146) have received the greatest number of requests. The departments with the smallest number of requests are housing for seniors (7), technical services (8) and communications (21).",{"type":15,"attrs":13310,"content":13311},{"textAlign":53},[13312],{"text":13313,"type":350},"Significant increase in requests between 2021–2022 and 2022–2023. The number of requests was even higher in the same two departments. Category 4 staff (professionals) telework in larger numbers. CUPE union employees (para-technical, care aide, trade and administrative staff) are the next highest, at only a third of the number of professionals. Executives telework in significant numbers as well. In total, 68% of teleworking employees work remotely for less than 50% of their week, 21% for work remotely over 50% of the time, and 10% work remotely full-time.",{"type":15,"attrs":13315,"content":13316},{"textAlign":53},[13317],{"text":13318,"type":350},"Below are the hypotheses and initial observations that spurred the proposal of the FORCES project:",{"type":380,"content":13320},[13321,13328,13335],{"type":383,"content":13322},[13323],{"type":15,"attrs":13324,"content":13325},{"textAlign":53},[13326],{"text":13327,"type":350},"Lack of evaluation methods: Managers do not have clearly defined methods for evaluating the performance of teleworking employees.",{"type":383,"content":13329},[13330],{"type":15,"attrs":13331,"content":13332},{"textAlign":53},[13333],{"text":13334,"type":350},"Granting criteria: The choice to grant telework privileges is not based on criteria linked to performance or appropriateness. The primary considerations are ones such as a lack of desk space or staff retention during a labour shortage.",{"type":383,"content":13336},[13337],{"type":15,"attrs":13338,"content":13339},{"textAlign":53},[13340],{"text":13341,"type":350},"Lack of in-depth analysis: Telework is seen as a perk or a recruitment or retention strategy, but its actual impact on performance remains little studied. An in-depth analysis of its usefulness in connection with required duties and staff capacity to meet the requirements of their work contracts is needed, but managers have largely not conducted such an analysis.",{"type":15,"attrs":13343,"content":13344},{"textAlign":53},[13345],{"text":13346,"type":350},"Evaluation criteria similar to those for in-person work: Performance evaluation criteria for telework do not seem to be tailored to the specific context of telework but are the same as those used for in-person work.",{"type":15,"attrs":13348,"content":13349},{"textAlign":53},[13350],{"text":13351,"type":350},"Adaptability of telework: It is essential to determine whether telework is suitable for all employees and all types of work. Some tasks are better suited to telework than others. In the current context of reforms to the healthcare system, it is critical to explore best practices in telework management and evaluation.",{"type":15,"attrs":13353,"content":13354},{"textAlign":53},[13355],{"text":13356,"type":350},"Our objective: Enable informed decisions about telework, based on performance and appropriateness criteria, to yield the best results for the organization.",{"type":1342,"attrs":13358},{"level":1500,"textAlign":53},{"_uid":13360,"title":13361,"ctaLeft":13362,"ctaRight":13363,"component":376,"columnLeft":13364,"columnRight":13428},"2d30c02c-51cf-4ea8-af76-8f2a7237062a","Transitioning to patient-based funding to meet the needs of the population",[],[],{"type":12,"content":13365},[13366,13371],{"type":1342,"attrs":13367,"content":13368},{"level":1344,"textAlign":53},[13369],{"text":13370,"type":350},"CIUSSS du Centre-Sud-de-l’Île-de-Montréal: Fellowship team",{"type":380,"content":13372},[13373,13384,13395,13406,13417],{"type":383,"content":13374},[13375],{"type":15,"attrs":13376,"content":13377},{"textAlign":53},[13378,13382],{"text":13379,"type":350,"marks":13380},"Julie Darveau",[13381],{"type":1438},{"text":13383,"type":350},", Director of Nursing, CIUSSS du Centre-Sud-de-l’Île-de-Montréal",{"type":383,"content":13385},[13386],{"type":15,"attrs":13387,"content":13388},{"textAlign":53},[13389,13393],{"text":13390,"type":350,"marks":13391},"Laurence Sauvé-Lévesque",[13392],{"type":1438},{"text":13394,"type":350},", Senior Nursing Advisor, Professional Practice Component, CIUSSS du Centre-Sud-de-l’Île-de-Montréal",{"type":383,"content":13396},[13397],{"type":15,"attrs":13398,"content":13399},{"textAlign":53},[13400,13404],{"text":13401,"type":350,"marks":13402},"Laurence Chaput",[13403],{"type":1438},{"text":13405,"type":350},", Senior Nursing Advisor, CIUSSS du Centre-Sud-de-l’Île-de-Montréal",{"type":383,"content":13407},[13408],{"type":15,"attrs":13409,"content":13410},{"textAlign":53},[13411,13415],{"text":13412,"type":350,"marks":13413},"Myriam Lalonde",[13414],{"type":1438},{"text":13416,"type":350},", Senior Nursing Advisor, Critical Care Component, CIUSSS du Centre-Sud-de-l’Île-de-Montréal",{"type":383,"content":13418},[13419],{"type":15,"attrs":13420,"content":13421},{"textAlign":53},[13422,13426],{"text":13423,"type":350,"marks":13424},"Maggie-Audrey Gaudreau Gauthier",[13425],{"type":1438},{"text":13427,"type":350},", Executive Advisor, Surgery Component, CIUSSS du Centre-Sud-de-l’Île-de-Montréal",{"type":12,"content":13429},[13430,13440,13445,13450,13455],{"type":15,"attrs":13431,"content":13432},{"textAlign":53},[13433,13436,13437],{"text":11112,"type":350,"marks":13434},[13435],{"type":1438},{"text":11116,"type":350},{"text":13361,"type":350,"marks":13438},[13439],{"type":3684},{"type":15,"attrs":13441,"content":13442},{"textAlign":53},[13443],{"text":13444,"type":350},"Like many agencies around the world, the Ministère de la Santé et des Services sociaux is increasingly turning to patient-based funding (PBF). This payment model links outcomes, population health and the cost of interventions to respond to health needs.",{"type":15,"attrs":13446,"content":13447},{"textAlign":53},[13448],{"text":13449,"type":350},"The goal of PBF is accessibility and equity of access. Nursing-specific clinical indicators will be developed and used for classification of PBF models, to allocate funds based on each patient’s care and service's needs, above and beyond diagnosis at hospitalization. The specific biopsychosocial characteristics of the CCSMTL’s patient population require a tailored approach to achieve the best possible health outcomes, such as an urban health approach modified to suit the population's socioeconomic circumstances. Promoting health and disease prevention is of foremost importance for empowering patients and their families.",{"type":15,"attrs":13451,"content":13452},{"textAlign":53},[13453],{"text":13454,"type":350},"The evidence shows that PBF’s efficiency as a funding model rests on the granularity of classification of hospital stays. This is because the classification system must be an accurate representation of the care and services provided and the characteristics of the patients who receive it. Nursing staff play an undeniably crucial part in achieving objectives for improving performance and clinical appropriateness. It is clear that PBF, in parallel with field of practice optimization, provides a window of opportunity for identifying essential nursing-specific indicators for institutional performance.",{"type":1342,"attrs":13456},{"level":1500,"textAlign":53},{"_uid":13458,"title":13459,"ctaLeft":13460,"ctaRight":13461,"component":376,"columnLeft":13462,"columnRight":13537},"5fe727c5-34c0-486e-a39d-3f2ddd1ec5fa","Enhancing Workforce Efficiency Through Innovative Care Models",[],[],{"type":12,"content":13463},[13464,13469],{"type":1342,"attrs":13465,"content":13466},{"level":1344,"textAlign":53},[13467],{"text":13468,"type":350},"Covenant Health: Fellowship Team",{"type":380,"content":13470},[13471,13482,13493,13504,13515,13526],{"type":383,"content":13472},[13473],{"type":15,"attrs":13474,"content":13475},{"textAlign":53},[13476,13480],{"text":13477,"type":350,"marks":13478},"Melanie Doiron",[13479],{"type":1438},{"text":13481,"type":350},", Project Manager, Professional Practice, Clinical Learning, Libraries and Student Placement, Covenant Health",{"type":383,"content":13483},[13484],{"type":15,"attrs":13485,"content":13486},{"textAlign":53},[13487,13491],{"text":13488,"type":350,"marks":13489},"Vanessa Elliot",[13490],{"type":1438},{"text":13492,"type":350},", Senior Director, Community Health Centre, Covenant Health",{"type":383,"content":13494},[13495],{"type":15,"attrs":13496,"content":13497},{"textAlign":53},[13498,13502],{"text":13499,"type":350,"marks":13500},"Michelle Stone",[13501],{"type":1438},{"text":13503,"type":350},", Senior Practice Lead-Clinical Workforce Planning - Professional Practice, Covenant Health",{"type":383,"content":13505},[13506],{"type":15,"attrs":13507,"content":13508},{"textAlign":53},[13509,13513],{"text":13510,"type":350,"marks":13511},"Melissa Sztym",[13512],{"type":1438},{"text":13514,"type":350},", Corporate Director, Professional Practice, Clinical Learning, Libraries and Student Placement, Covenant Health",{"type":383,"content":13516},[13517],{"type":15,"attrs":13518,"content":13519},{"textAlign":53},[13520,13524],{"text":13521,"type":350,"marks":13522},"Kelly Stark",[13523],{"type":1438},{"text":13525,"type":350},", Senior Director Operations - Ambulatory Programs & Rehabilitation Medicine, Covenant Health",{"type":383,"content":13527},[13528],{"type":15,"attrs":13529,"content":13530},{"textAlign":53},[13531,13535],{"text":13532,"type":350,"marks":13533},"Karen Macmillan",[13534],{"type":1438},{"text":13536,"type":350},", Senior Operating Officer Acute Care Services, Covenant Health",{"type":12,"content":13538},[13539,13548,13553,13558],{"type":15,"attrs":13540,"content":13541},{"textAlign":53},[13542,13545],{"text":10304,"type":350,"marks":13543},[13544],{"type":1438},{"text":13459,"type":350,"marks":13546},[13547],{"type":3684},{"type":15,"attrs":13549,"content":13550},{"textAlign":53},[13551],{"text":13552,"type":350},"Covenant Health, like jurisdictions worldwide, is facing a health workforce shortage. To address these challenges, two emerging trends have shown promise: models of care and optimal scopes of practice. Both approaches have demonstrated workforce efficiencies and improved patient outcomes. Models of care outline how services are delivered and by whom, across a patient’s journey through the healthcare system. This approach helps streamline the delivery of services to ensure that care is provided effectively and efficiently. Optimal scopes of practice explore opportunities for practitioners to maximize their practice and identify where task sharing and shifting can be used to enhance care delivery. This optimization can also be expanded to include unregulated healthcare providers and caregivers, broadening the potential workforce and improving service delivery.",{"type":15,"attrs":13554,"content":13555},{"textAlign":53},[13556],{"text":13557,"type":350},"Covenant Health is launching its primary care strategy, including the opening of a new Covenant Wellness Community in 2025. This will be Alberta’s first community-based wellness hub providing integrated health and social supports. The project team plans to leverage a care process framework to develop an optimized model of care in primary care and in-patient services settings. Identifying these needs will enable Covenant Health to address workforce difficulties, improve access to care, and ensure high quality patient outcomes.",{"type":1342,"attrs":13559},{"level":1500,"textAlign":53},{"_uid":13561,"title":13562,"ctaLeft":13563,"ctaRight":13564,"component":376,"columnLeft":13565,"columnRight":13629},"d2bebc40-d0e3-4674-8b95-40e83a70f4ee","Strengthening leadership and governance in primary care",[],[],{"type":12,"content":13566},[13567,13572],{"type":1342,"attrs":13568,"content":13569},{"level":1344,"textAlign":53},[13570],{"text":13571,"type":350},"Nova Scotia Health Primary Health Care (Provincial): Fellowship team",{"type":380,"content":13573},[13574,13585,13596,13607,13618],{"type":383,"content":13575},[13576],{"type":15,"attrs":13577,"content":13578},{"textAlign":53},[13579,13583],{"text":13580,"type":350,"marks":13581},"Katie Heckman",[13582],{"type":1438},{"text":13584,"type":350},", Director, Primary Health Care, Chronic Disease Management Clinical Network, Nova Scotia Health",{"type":383,"content":13586},[13587],{"type":15,"attrs":13588,"content":13589},{"textAlign":53},[13590,13594],{"text":13591,"type":350,"marks":13592},"Ashley Harnish",[13593],{"type":1438},{"text":13595,"type":350},", Director, Primary Health Care and Family Practice Central Zone, Nova Scotia Health",{"type":383,"content":13597},[13598],{"type":15,"attrs":13599,"content":13600},{"textAlign":53},[13601,13605],{"text":13602,"type":350,"marks":13603},"Michelle Robinson",[13604],{"type":1438},{"text":13606,"type":350},", Professional Practice Leader-PHC, Department of Interprofessional Practice and Learning, Nova Scotia Health",{"type":383,"content":13608},[13609],{"type":15,"attrs":13610,"content":13611},{"textAlign":53},[13612,13616],{"text":13613,"type":350,"marks":13614},"Grayson Fulmer",[13615],{"type":1438},{"text":13617,"type":350},", Senior Director Medical Affairs, Nova Scotia Health",{"type":383,"content":13619},[13620],{"type":15,"attrs":13621,"content":13622},{"textAlign":53},[13623,13627],{"text":13624,"type":350,"marks":13625},"Dr. Aaron Smith",[13626],{"type":1438},{"text":13628,"type":350},", Provincial Medical Executive Director, Nova Scotia Health",{"type":12,"content":13630},[13631,13640,13645,13650,13655,13660],{"type":15,"attrs":13632,"content":13633},{"textAlign":53},[13634,13637],{"text":10304,"type":350,"marks":13635},[13636],{"type":1438},{"text":13562,"type":350,"marks":13638},[13639],{"type":3684},{"type":15,"attrs":13641,"content":13642},{"textAlign":53},[13643],{"text":13644,"type":350},"Nova Scotia Health (NSH) is working to change how primary care is delivered, moving from stand-alone clinics to a model called health homes and health neighborhoods. In this new model, primary care leaders will need to work more closely within the organization and with outside partners to improve patient care and offer more meaningful services.",{"type":15,"attrs":13646,"content":13647},{"textAlign":53},[13648],{"text":13649,"type":350},"Currently, the leadership and management structures at NSH were designed for the old model, which has led to differences in how clinics are run. Some clinics are more efficient than others. As part of the transformation, there’s an opportunity to improve how clinics operate by strengthening their leadership and structure.",{"type":15,"attrs":13651,"content":13652},{"textAlign":53},[13653],{"text":13654,"type":350},"This project will create and test a framework for healthcare homes, with the goal of standardizing both clinical and administrative leadership. This will support multidisciplinary care teams and improve access to care and health outcomes for patients.",{"type":15,"attrs":13656,"content":13657},{"textAlign":53},[13658],{"text":13659,"type":350},"The project will focus on:",{"type":380,"content":13661},[13662,13669,13676,13683],{"type":383,"content":13663},[13664],{"type":15,"attrs":13665,"content":13666},{"textAlign":53},[13667],{"text":13668,"type":350},"Setting up key management and leadership structures at the clinic level.",{"type":383,"content":13670},[13671],{"type":15,"attrs":13672,"content":13673},{"textAlign":53},[13674],{"text":13675,"type":350},"Developing clinical and administrative best practices for operating procedures.",{"type":383,"content":13677},[13678],{"type":15,"attrs":13679,"content":13680},{"textAlign":53},[13681],{"text":13682,"type":350},"Defining performance indicators and procedures for data entry and reporting, so health homes can be actively managed by their leaders.",{"type":383,"content":13684},[13685],{"type":15,"attrs":13686,"content":13687},{"textAlign":53},[13688],{"text":13689,"type":350},"Creating a plan to grow and improve leadership and management development for NSH primary care leaders.",{"_uid":13691,"title":13692,"ctaLeft":13693,"ctaRight":13694,"component":376,"columnLeft":13695,"columnRight":13770},"eca38470-8130-4646-b52f-953c0b002d9a","Using a computerized clinical decision support system to reduce hospital-acquired pressure injuries",[],[],{"type":12,"content":13696},[13697,13702],{"type":1342,"attrs":13698,"content":13699},{"level":1344,"textAlign":53},[13700],{"text":13701,"type":350},"Nova Scotia Health: Fellowship team",{"type":380,"content":13703},[13704,13715,13726,13737,13748,13759],{"type":383,"content":13705},[13706],{"type":15,"attrs":13707,"content":13708},{"textAlign":53},[13709,13713],{"text":13710,"type":350,"marks":13711},"Kathy Spurr",[13712],{"type":1438},{"text":13714,"type":350},", Senior Strategist, Quality and Patient Safety, Nova Scotia Department of Health & Wellness",{"type":383,"content":13716},[13717],{"type":15,"attrs":13718,"content":13719},{"textAlign":53},[13720,13724],{"text":13721,"type":350,"marks":13722},"Danika Woodburn",[13723],{"type":1438},{"text":13725,"type":350},", Director, Provider Supports, One Person One Record",{"type":383,"content":13727},[13728],{"type":15,"attrs":13729,"content":13730},{"textAlign":53},[13731,13735],{"text":13732,"type":350,"marks":13733},"Lindsay Bertrand",[13734],{"type":1438},{"text":13736,"type":350},", Chief Clinical Information Officer, One Person One Record",{"type":383,"content":13738},[13739],{"type":15,"attrs":13740,"content":13741},{"textAlign":53},[13742,13746],{"text":13743,"type":350,"marks":13744},"Erin Gisborne",[13745],{"type":1438},{"text":13747,"type":350},", Director, Clinical Standardization, One Person One Record",{"type":383,"content":13749},[13750],{"type":15,"attrs":13751,"content":13752},{"textAlign":53},[13753,13757],{"text":13754,"type":350,"marks":13755},"Michelle Helliwell",[13756],{"type":1438},{"text":13758,"type":350},", Director of Policy, Nova Scotia Health",{"type":383,"content":13760},[13761],{"type":15,"attrs":13762,"content":13763},{"textAlign":53},[13764,13768],{"text":13765,"type":350,"marks":13766},"Natalie Cheng",[13767],{"type":1438},{"text":13769,"type":350},", Medical Site Lead, Dartmouth General Hospital, Nova Scotia Health",{"type":12,"content":13771},[13772,13781,13786,13791],{"type":15,"attrs":13773,"content":13774},{"textAlign":53},[13775,13778],{"text":10304,"type":350,"marks":13776},[13777],{"type":1438},{"text":13692,"type":350,"marks":13779},[13780],{"type":3684},{"type":15,"attrs":13782,"content":13783},{"textAlign":53},[13784],{"text":13785,"type":350},"Healthcare systems around the world have gone through huge digital changes and one of the biggest is the use of electronic health records (EHRs). EHRs have made it easier for healthcare providers to follow clinical guidelines, reduced medication errors and increased awareness of patient safety.",{"type":15,"attrs":13787,"content":13788},{"textAlign":53},[13789],{"text":13790,"type":350},"Nova Scotia’s health system will soon introduce a new clinical information system called One Person One Record. This system will actively work to monitor and prevent harm in hospitals. A key feature is the clinical decision support system (CDSS), which helps doctors and nurses by alerting them to possible safety risks, like pressure injuries.",{"type":15,"attrs":13792,"content":13793},{"textAlign":53},[13794],{"text":13795,"type":350},"Even though CDSS can improve patient safety, it hasn’t been widely used because of challenges in healthcare culture. This project plans to combine CDSS with other quality improvement efforts to help prevent pressure injuries in patients.",{"_uid":13797,"title":13798,"ctaLeft":13799,"ctaRight":13800,"component":376,"columnLeft":13801,"columnRight":13853},"17d1904b-8ecf-4419-85db-39de70ef42fb","“Health beyond hospital”: addressing access and flow challenges to improve care for patients on discharge",[],[],{"type":12,"content":13802},[13803,13807],{"type":1342,"attrs":13804,"content":13805},{"level":1344,"textAlign":53},[13806],{"text":13701,"type":350},{"type":380,"content":13808},[13809,13820,13831,13842],{"type":383,"content":13810},[13811],{"type":15,"attrs":13812,"content":13813},{"textAlign":53},[13814,13818],{"text":13815,"type":350,"marks":13816},"Phương Nguyễn",[13817],{"type":1438},{"text":13819,"type":350},", Network Leader, Planning, Development & System Performance Integrated Access and Flow Network, Nova Scotia Health",{"type":383,"content":13821},[13822],{"type":15,"attrs":13823,"content":13824},{"textAlign":53},[13825,13829],{"text":13826,"type":350,"marks":13827},"Amanda MacDonald Green",[13828],{"type":1438},{"text":13830,"type":350},", Physician, Primary Care, Nova Scotia Health",{"type":383,"content":13832},[13833],{"type":15,"attrs":13834,"content":13835},{"textAlign":53},[13836,13840],{"text":13837,"type":350,"marks":13838},"Graeme Kohler",[13839],{"type":1438},{"text":13841,"type":350},", Interim Director, Integrated Access and Flow Network, Nova Scotia Health",{"type":383,"content":13843},[13844],{"type":15,"attrs":13845,"content":13846},{"textAlign":53},[13847,13851],{"text":13848,"type":350,"marks":13849},"Andrea Muenster",[13850],{"type":1438},{"text":13852,"type":350},", Senior Director, Care Coordination Centre, Nova Scotia Health",{"type":12,"content":13854},[13855,13865,13870,13875,13880],{"type":15,"attrs":13856,"content":13857},{"textAlign":53},[13858,13861,13862],{"text":11112,"type":350,"marks":13859},[13860],{"type":1438},{"text":11116,"type":350},{"text":13798,"type":350,"marks":13863},[13864],{"type":3684},{"type":15,"attrs":13866,"content":13867},{"textAlign":53},[13868],{"text":13869,"type":350},"Efficient patient flow through the health system is essential for improving access to care. Nova Scotia hospitals are dealing with more patients coming in than leaving, which affects their ability to provide timely care.",{"type":15,"attrs":13871,"content":13872},{"textAlign":53},[13873],{"text":13874,"type":350},"Nova Scotia Health (NSH) and the provincial government are working on new strategies to stabilize health and social systems, provide timely care for Nova Scotians and address these patient flow issues. A new program called “Health Beyond Hospital: Integrated Discharge Hub” (HBH) is being put in place. This initiative aims to improve patient flow, enhance patient experiences and bring together the different agencies involved. It follows NSH’s strategic direction and builds on the government’s Action for Health plan.",{"type":15,"attrs":13876,"content":13877},{"textAlign":53},[13878],{"text":13879,"type":350},"The project will set up a governance structure and focus on improvements at specific sites. The HBH governance structure will be formed through agreements between NSH and government agencies. Best practices for shared governance will be studied and recommendations will be made to a steering committee to help guide the work. This will include processes like conflict resolution, problem escalation and better coordination between different geographic areas.",{"type":15,"attrs":13881,"content":13882},{"textAlign":53},[13883],{"text":13884,"type":350},"A partnership called the Care Coordination Centre (C3) will also be created and the team will work alongside a government partner. Currently, the C3 team only works with NSH and Emergency Health Services. By co-locating with other partners, the project will break down patient flow barriers and improve collaboration.",{"_uid":13886,"title":13887,"ctaLeft":13888,"ctaRight":13889,"component":376,"columnLeft":13890,"columnRight":13942},"6047c430-d02c-4f5a-8906-096bbae50723","Improve patient outcomes through implementation of ERAS protocols to optimize pre, intra, and post operative surgical care",[],[],{"type":12,"content":13891},[13892,13896],{"type":1342,"attrs":13893,"content":13894},{"level":1344,"textAlign":53},[13895],{"text":13701,"type":350},{"type":380,"content":13897},[13898,13909,13920,13931],{"type":383,"content":13899},[13900],{"type":15,"attrs":13901,"content":13902},{"textAlign":53},[13903,13907],{"text":13904,"type":350,"marks":13905},"Cindy Connolly",[13906],{"type":1438},{"text":13908,"type":350},", Senior Director, Perioperative Clinical Network, Nova Scotia Health",{"type":383,"content":13910},[13911],{"type":15,"attrs":13912,"content":13913},{"textAlign":53},[13914,13918],{"text":13915,"type":350,"marks":13916},"Cathy Lynn Howley",[13917],{"type":1438},{"text":13919,"type":350},", Eastern Zone Director of Perioperative & Pain Services, Nova Scotia Health",{"type":383,"content":13921},[13922],{"type":15,"attrs":13923,"content":13924},{"textAlign":53},[13925,13929],{"text":13926,"type":350,"marks":13927},"Karen Doherty",[13928],{"type":1438},{"text":13930,"type":350},", Perioperative Network Leader, Nova Scotia Health",{"type":383,"content":13932},[13933],{"type":15,"attrs":13934,"content":13935},{"textAlign":53},[13936,13940],{"text":13937,"type":350,"marks":13938},"Elizabeth Michael",[13939],{"type":1438},{"text":13941,"type":350},", Project Manager, Strategy, Performance & Analytics, Nova Scotia Health",{"type":12,"content":13943},[13944,13953,13958,13995],{"type":15,"attrs":13945,"content":13946},{"textAlign":53},[13947,13950],{"text":10304,"type":350,"marks":13948},[13949],{"type":1438},{"text":13887,"type":350,"marks":13951},[13952],{"type":3684},{"type":15,"attrs":13954,"content":13955},{"textAlign":53},[13956],{"text":13957,"type":350},"Through this improvement project the project team seeks to develop and implement a sustainable operational framework to support the development, implementation, and evaluation of Enhanced Recovery After Surgery (ERAS) care pathways. Enhanced Recovery After Surgery is an interdisciplinary approach to optimize patient experience and outcomes after surgery. It provides a framework for the optimization of care across all the phases of surgical intervention, including pre-operative preparation, intra-operative conduct of surgery, and post-operative care. ERAS recognizes that excellent surgical outcomes result from high functioning teams of nurses, surgeons, anesthesiologists, and allied health care professionals. It relies on standardization of evidence informed care plans through clinical pathways and order sets and empowers patients and families through effective education and communication to take an active role in their care and recovery. Initial phase of this improvement project will create a framework to translate evidence into practice and:",{"type":380,"content":13959},[13960,13967,13974,13981,13988],{"type":383,"content":13961},[13962],{"type":15,"attrs":13963,"content":13964},{"textAlign":53},[13965],{"text":13966,"type":350},"Support a cultural shift in how surgical care is provided.",{"type":383,"content":13968},[13969],{"type":15,"attrs":13970,"content":13971},{"textAlign":53},[13972],{"text":13973,"type":350},"Optimize care across all phases of surgical intervention, including pre-operative preparation, intra-operative conduct of surgery, and post-operative care.",{"type":383,"content":13975},[13976],{"type":15,"attrs":13977,"content":13978},{"textAlign":53},[13979],{"text":13980,"type":350},"Provide guidance to multidisciplinary teams on how to implement ERAS protocols.",{"type":383,"content":13982},[13983],{"type":15,"attrs":13984,"content":13985},{"textAlign":53},[13986],{"text":13987,"type":350},"Develop a set of core metrics to monitor implementation and evaluate the effectiveness of the ERAS protocols.",{"type":383,"content":13989},[13990],{"type":15,"attrs":13991,"content":13992},{"textAlign":53},[13993],{"text":13994,"type":350},"Spread, scale, and sustain improvements.",{"type":15,"attrs":13996,"content":13997},{"textAlign":53},[13998],{"text":13999,"type":350},"Phase 2 will focus on collaborating with a surgical speciality to implement ERAS for an identified set of surgical procedures.",{"_uid":14001,"title":14002,"ctaLeft":14003,"ctaRight":14004,"component":376,"columnLeft":14005,"columnRight":14069},"3891cd0f-5cfb-4fa0-a574-2010fc26e495","Reimagining the small home model to enrich the lives of residents in care",[],[],{"type":12,"content":14006},[14007,14012],{"type":1342,"attrs":14008,"content":14009},{"level":1344,"textAlign":53},[14010],{"text":14011,"type":350},"The Good Samaritan Society: Fellowship team",{"type":380,"content":14013},[14014,14025,14036,14047,14058],{"type":383,"content":14015},[14016],{"type":15,"attrs":14017,"content":14018},{"textAlign":53},[14019,14023],{"text":14020,"type":350,"marks":14021},"Candice Christenson",[14022],{"type":1438},{"text":14024,"type":350},", Vice President and Chief Clinical Officer",{"type":383,"content":14026},[14027],{"type":15,"attrs":14028,"content":14029},{"textAlign":53},[14030,14034],{"text":14031,"type":350,"marks":14032},"Cheryl Sarazin",[14033],{"type":1438},{"text":14035,"type":350},", Vice President and Chief Quality Officer",{"type":383,"content":14037},[14038],{"type":15,"attrs":14039,"content":14040},{"textAlign":53},[14041,14045],{"text":14042,"type":350,"marks":14043},"Scott Chubbs",[14044],{"type":1438},{"text":14046,"type":350},", Director, Capital Management and Maintenance",{"type":383,"content":14048},[14049],{"type":15,"attrs":14050,"content":14051},{"textAlign":53},[14052,14056],{"text":14053,"type":350,"marks":14054},"Kellie Stajer",[14055],{"type":1438},{"text":14057,"type":350},", Director, Clinical Services",{"type":383,"content":14059},[14060],{"type":15,"attrs":14061,"content":14062},{"textAlign":53},[14063,14067],{"text":14064,"type":350,"marks":14065},"Crystal de Jong",[14066],{"type":1438},{"text":14068,"type":350},", Program Liaison",{"type":12,"content":14070},[14071,14081,14086,14091,14096],{"type":15,"attrs":14072,"content":14073},{"textAlign":53},[14074,14077,14078],{"text":11112,"type":350,"marks":14075},[14076],{"type":1438},{"text":11116,"type":350},{"text":14002,"type":350,"marks":14079},[14080],{"type":3684},{"type":15,"attrs":14082,"content":14083},{"textAlign":53},[14084],{"text":14085,"type":350},"The Good Samaritan project aims to rethink the current small home model that has been in use for many years. The goal is to expand and strengthen the “being and belonging” philosophy, showing a commitment to improving quality while enriching the lives of residents in care.",{"type":15,"attrs":14087,"content":14088},{"textAlign":53},[14089],{"text":14090,"type":350},"For the West Village project, the model will include small homes within a larger care facility to maintain cost efficiency. The care model will have small neighbourhoods of 14 residents in each pod, with four pods per floor, using the Good Samaritan being and belonging model of care.",{"type":15,"attrs":14092,"content":14093},{"textAlign":53},[14094],{"text":14095,"type":350},"This updated small home model will focus on resident-centered, culturally safe care and improving the experiences of employees, residents and their families. It will also include recreational and rehabilitation activities.",{"type":15,"attrs":14097,"content":14098},{"textAlign":53},[14099],{"text":14100,"type":350},"The key parts of the model will explore design, philosophy, services, staffing, funding and care approaches. Current model examples include the Green House and Butterfly models and dementia villages.","EXTRA Cohort 19 (2024): Projects",{"type":12,"content":14103},[14104],{"type":15,"attrs":14105},{"textAlign":53},{"id":16,"_uid":14107,"content":14108,"component":367},"445c7318-59ee-4f18-844c-5ca9a3bbd73b",[14109,14118,14126,14135],{"_uid":14110,"content":14111,"component":1410},"38f8504a-a261-4287-a809-bb8d0bbd3088",{"type":12,"content":14112},[14113],{"type":1342,"attrs":14114,"content":14115},{"level":1500,"textAlign":1487},[14116],{"text":14117,"type":350},"Past EXTRA Cohorts and Projects",{"_uid":14119,"file":14120,"link":14124,"label":14125,"linkType":9911,"component":5679,"linkLabel":16},"74c6fa5c-a4e4-40e2-8a26-f955b0cd460c",{"id":14121,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14122,"copyright":16,"fieldtype":284,"meta_data":14123,"is_external_url":286},138983383893367,"https://a-ca.storyblok.com/f/850807391887861/x/c73004fa4a/extra-cohorts-and-projects-2017-23.pdf",{},{"id":16,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":16},"EXTRA Cohorts and Projects: 2017-2023",{"_uid":14127,"file":14128,"link":14132,"label":14133,"linkType":9911,"component":5679,"linkLabel":14134},"dbcfcbeb-52da-4b97-a8f8-e5d02dfabccf",{"id":14129,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14130,"copyright":16,"fieldtype":284,"meta_data":14131,"is_external_url":286},138983383266678,"https://a-ca.storyblok.com/f/850807391887861/x/a3394cf1df/extra-cohorts-and-projects-2009-16.pdf",{},{"id":16,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":16},"EXTRA Cohorts and Projects: 2009-2016","EXTRA Cohorts and Projects: 2009-2004",{"_uid":14136,"file":14137,"link":14141,"label":14142,"linkType":9911,"component":5679,"linkLabel":16},"db72ff25-6713-4ca4-aeca-abf674c1d173",{"id":14138,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14139,"copyright":16,"fieldtype":284,"meta_data":14140,"is_external_url":286},138983376729460,"https://a-ca.storyblok.com/f/850807391887861/x/bdbef74380/extra-cohorts-and-projects-2004-08.pdf",{},{"id":16,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":16},"EXTRA Cohorts and Projects: 2004-2008",[143,136,150,129],[],"extra","programs/extra",-5000,[],{"parent_slug":1365,"umbraco_path":14150,"umbraco_uuid":14151},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/EXTRAExecutiveTrainingProgramReadyToMakeAConnection","9dd9e65a-d119-45f6-8f89-793a3f179948","99e25744-40de-4ee3-9f34-7a6ce89a9350","2025-12-15T20:04:14.651Z",[],[14156],{"path":14157,"name":14158,"lang":307,"published":293},"programmes/forces","FORCES(MC) : Programme de formation pour cadres",{"name":14160,"created_at":14161,"published_at":14162,"updated_at":14163,"id":14164,"uuid":14165,"content":14166,"slug":16816,"full_slug":16817,"sort_by_date":53,"position":16818,"tag_list":16819,"is_startpage":286,"parent_id":1525,"meta_data":16820,"group_id":16823,"first_published_at":16824,"release_id":53,"lang":301,"path":53,"alternates":16825,"default_full_slug":16817,"translated_slugs":16826},"Health Workforce Innovation Challenge","2025-12-15T20:04:35.744Z","2026-02-22T20:44:11.660Z","2026-02-22T20:44:11.747Z",123451292767433,"a64de4ee-47bb-4b76-9a4f-c6d177d132b9",{"seo":14167,"_uid":14169,"hero":14170,"type":14178,"theme":352,"banner":14179,"format":14180,"topics":14181,"Noindex":286,"content":14182,"audience":16761,"component":1375,"contentSticky":16762},{"title":14160,"plugin":330,"description":14168},"The Health Workforce Innovation Challenge supported teams across Canada to strengthen their workforces and deliver safer, higher-quality care. Find out what teams accomplished and how they’re helping make positive changes across health systems.","22ccd30c-1374-42bd-9a02-03e8baf481d0",[14171],{"get":16,"_uid":14172,"image":14173,"title":14160,"status":1553,"component":342,"description":14168,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},"05f69b96-3be9-492b-b76d-1ed99af42cc2",{"id":14174,"alt":14175,"name":16,"focus":16,"title":16,"source":16,"filename":14176,"copyright":16,"fieldtype":284,"meta_data":14177,"is_external_url":286},132289343259706,"Group of people standing in front of a presentation poster at an indoor event. Colorful geometric shapes in teal and yellow are part of the design.","https://a-ca.storyblok.com/f/850807391887861/1340x916/95fd2a749c/hwic-program.webp",{"alt":14175,"title":16,"source":16,"copyright":16},[222],[],[],[84,46,32,76,98,25,62],[14183,14294,14310,14394,14467,14755,16455,16518,16539],{"id":16,"_uid":14184,"title":14185,"sections":14186,"component":14276,"description":14277},"6408ad4c-49dc-4019-9229-b0995fc028bc","How healthcare organizations are addressing workforce challenges",[14187,14202,14217,14234,14248,14262],{"_uid":14188,"image":14189,"title":14193,"component":14194,"description":14195},"1d512c12-7f57-4bd5-b4e2-6541a8167928",{"id":14190,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14191,"copyright":16,"fieldtype":284,"meta_data":14192,"is_external_url":286},138976226047341,"https://a-ca.storyblok.com/f/850807391887861/1500x1000/b44bb247e6/shapes-6.webp",{},"Family health team","fixed-circle-item",{"type":12,"content":14196},[14197],{"type":15,"attrs":14198,"content":14199},{"textAlign":53},[14200],{"text":14201,"type":350},"Trialed an optional compressed work week that maintained the same level and access of service for patients while improving work-life balance.",{"_uid":14203,"image":14204,"title":14206,"component":14194,"description":14207},"5ee33876-eae5-41c9-9cd0-f025679298aa",{"id":282,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":283,"copyright":16,"fieldtype":284,"meta_data":14205,"is_external_url":286},{},"Rehabilitation and complex continuing care hospital",{"type":12,"content":14208},[14209],{"type":15,"attrs":14210,"content":14211},{"textAlign":53},[14212],{"text":14213,"type":350,"marks":14214},"Implemented improved scheduling models, leadership visibility and engagement, wages, and professional development, leading to significant reductions in their monthly turnover rate.",[14215],{"type":1293,"attrs":14216},{"color":16},{"_uid":14218,"image":14219,"title":14223,"component":14194,"description":14224},"b7a31087-934c-41b6-a876-4bae21c8b7d2",{"id":14220,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14221,"copyright":16,"fieldtype":284,"meta_data":14222,"is_external_url":286},138976226714993,"https://a-ca.storyblok.com/f/850807391887861/1500x1000/109216f5cf/shapes-5.webp",{},"Emergency medical services team",{"type":12,"content":14225},[14226],{"type":15,"attrs":14227,"content":14228},{"textAlign":53},[14229],{"text":14230,"type":350,"marks":14231},"Extended shifts from 10.5 hours to 12 hours, which allowed staff to retain their vacation and sick leave benefits as full-time employees, boosted provider satisfaction, introduced a break, enhanced camaraderie, and improved patient care.",[14232],{"type":1293,"attrs":14233},{"color":16},{"_uid":14235,"image":14236,"title":14240,"component":14194,"description":14241},"528ad3b0-2589-4df6-bad1-bdbc644b40e9",{"id":14237,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14238,"copyright":16,"fieldtype":284,"meta_data":14239,"is_external_url":286},139012135884161,"https://a-ca.storyblok.com/f/850807391887861/1543x1027/46c7e6c48c/shapes-2.webp",{},"Primary care centre",{"type":12,"content":14242},[14243],{"type":15,"attrs":14244,"content":14245},{"textAlign":53},[14246],{"text":14247,"type":350},"Introduced a voluntary compressed work week that led to a 30 percent jump in work-life balance ratings in less than three months.",{"_uid":14249,"image":14250,"title":14254,"component":14194,"description":14255},"fc1ca108-5e94-40ed-a002-de1ff92601e1",{"id":14251,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14252,"copyright":16,"fieldtype":284,"meta_data":14253,"is_external_url":286},138976226129263,"https://a-ca.storyblok.com/f/850807391887861/1500x1000/dd0254d276/shapes-1.webp",{},"Children’s hospital emergency department",{"type":12,"content":14256},[14257],{"type":15,"attrs":14258,"content":14259},{"textAlign":53},[14260],{"text":14261,"type":350},"Made intentional efforts to improve team culture, which resulted in a 22 percent improvement in emotional exhaustion scores and overall wellbeing.",{"_uid":14263,"image":14264,"title":14268,"component":14194,"description":14269},"ef7844d0-b3b0-4ad4-a8e2-92c45046bf3e",{"id":14265,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14266,"copyright":16,"fieldtype":284,"meta_data":14267,"is_external_url":286},138976225850732,"https://a-ca.storyblok.com/f/850807391887861/1500x1000/f6c7e434b0/shapes-3.webp",{},"Allied health professionals",{"type":12,"content":14270},[14271],{"type":15,"attrs":14272,"content":14273},{"textAlign":53},[14274],{"text":14275,"type":350},"Focused on strengthening accessible and responsive leadership, which resulted in turnover rates dropping by more than two-thirds year-over-year.","fixed-circle",{"type":12,"content":14278},[14279],{"type":15,"attrs":14280,"content":14281},{"textAlign":53},[14282,14287,14288,14289],{"text":14283,"type":350,"marks":14284},"Nearly three-quarters of reporting teams made progress on their goals during the Challenge, improving turnover rates, work-life balance and patient care. By fostering a culture of creativity and continuous improvement, teams found that even small changes can make a significant difference for their workforce.",[14285],{"type":1293,"attrs":14286},{"color":16},{"type":605},{"type":605},{"text":14290,"type":350,"marks":14291},"Inspiring outcomes from different settings include:",[14292],{"type":1293,"attrs":14293},{"color":16},{"id":16,"_uid":14295,"items":14296,"component":1313},"2f4a1260-80e6-4745-85c3-f036681aabcb",[14297],{"_uid":14298,"image":14299,"quote":14301,"author":14308,"component":1311,"author_title":14309},"f558f42e-2d96-4684-978e-2cc69c8bf44b",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":14300},{},{"type":12,"content":14302},[14303],{"type":15,"attrs":14304,"content":14305},{"textAlign":53},[14306],{"text":14307,"type":350},"Our mission was to truly understand our staff’s needs before proposing solutions. We found that recognition and greater visibility from leadership was the top concern. We engaged with the Challenge at every level—Board, senior leadership, and frontline staff. This led to a 70% drop in our vacancy rate and a significant improvement in retention.","Karimah Alidina","Chief Nursing Executive, Runnymede Healthcare Centre",{"id":16,"_uid":14311,"link":14312,"image":14323,"title":14319,"video_id":16,"component":1334,"video_mp4":14328,"media_type":1337,"video_type":1338,"description":14330,"video_title":16,"video_mp4_thumbnail":14392},"44138ea7-f4c0-4d7a-afef-a80a86996038",[14313],{"_uid":14314,"link":14315,"label":14322,"component":1327},"6deeb89d-8b0c-4ed3-a401-973d36eeb4e2",{"id":14316,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":14317,"story":14318},"f453d6dd-81dc-4494-bd01-588f20ff3c29","resources/six-strategies-for-strengthening-the-workforce",{"name":14319,"id":14320,"uuid":14316,"slug":14321,"url":14317,"full_slug":14317,"_stopResolving":293},"Six Strategies for Strengthening the Workforce",113880397024763,"six-strategies-for-strengthening-the-workforce","Download the guide",{"id":14324,"alt":14325,"name":16,"focus":16,"title":14325,"source":16,"filename":14326,"copyright":16,"fieldtype":284,"meta_data":14327,"is_external_url":286},114299524632451,"Hwicresourceimage (540Px) (EN) (V2)","https://a-ca.storyblok.com/f/850807391887861/7086cb08cc/hwicresourceimage-540px-en-v2.png",{},{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":14329},{},{"type":12,"content":14331},[14332,14340,14348],{"type":15,"attrs":14333,"content":14334},{"textAlign":53},[14335],{"text":14336,"type":350,"marks":14337},"This one-page guide outlines six ways health systems in Canada can improve to better support and retain the health workforce.",[14338],{"type":1293,"attrs":14339},{"color":1295},{"type":15,"attrs":14341,"content":14342},{"textAlign":53},[14343],{"text":14344,"type":350,"marks":14345},"Based on evidence and feedback from health leaders nationwide, it describes six strategies that can help make health systems more supportive and sustainable for those who work in them.",[14346],{"type":1293,"attrs":14347},{"color":1295},{"type":380,"content":14349},[14350,14357,14364,14371,14378,14385],{"type":383,"content":14351},[14352],{"type":15,"attrs":14353,"content":14354},{"textAlign":53},[14355],{"text":14356,"type":350},"Flexible work structures",{"type":383,"content":14358},[14359],{"type":15,"attrs":14360,"content":14361},{"textAlign":53},[14362],{"text":14363,"type":350},"Sustainable staffing",{"type":383,"content":14365},[14366],{"type":15,"attrs":14367,"content":14368},{"textAlign":53},[14369],{"text":14370,"type":350},"Supportive and inclusive workplaces",{"type":383,"content":14372},[14373],{"type":15,"attrs":14374,"content":14375},{"textAlign":53},[14376],{"text":14377,"type":350},"Safe work environments",{"type":383,"content":14379},[14380],{"type":15,"attrs":14381,"content":14382},{"textAlign":53},[14383],{"text":14384,"type":350},"Career advancement",{"type":383,"content":14386},[14387],{"type":15,"attrs":14388,"content":14389},{"textAlign":53},[14390],{"text":14391,"type":350},"Equitable and appropriate compensation",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":14393},{},{"id":16,"_uid":14395,"title":14396,"columns":14397,"component":9160,"description":14460},"bab5f8e2-c9d7-489e-8fd4-fa2777d38c9e","Health workforce success stories",[14398,14420,14440],{"_uid":14399,"image":14400,"title":14404,"content":14405,"component":9088},"21c23d03-c5a8-4bfa-a889-f069403d0a95",{"id":14401,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14402,"copyright":16,"fieldtype":284,"meta_data":14403,"is_external_url":286},124130603819805,"https://a-ca.storyblok.com/f/850807391887861/420x420/7c9a8b1467/template-image.png",{},"Red Lake Hospital: Creating connections and fostering collaboration",[14406],{"_uid":14407,"content":14408,"component":1410},"9601b16a-5e99-4108-a61a-3f94275d0519",{"type":12,"content":14409},[14410,14415],{"type":15,"attrs":14411,"content":14412},{"textAlign":53},[14413],{"text":14414,"type":350},"At Red Lake Hospital (Red Lake, Ontario), daily 15-minute quality improvement huddles were introduced to enhance inter-departmental communication and collaboration. Based on lean management principles, the huddles provided a platform for clinical and non-clinical team members to address operational challenges and improve unit performance.",{"type":15,"attrs":14416,"content":14417},{"textAlign":53},[14418],{"text":14419,"type":350},"One staff member noted that the huddles “have created a sense of unity and focus on what matters most.” This initiative led to a nearly 50% increase in staff reporting improved communication, highlighting the importance of teamwork and leadership commitment.",{"_uid":14421,"image":14422,"title":14424,"content":14425,"component":9088},"a4d4a19e-661b-4c7d-85db-9d2cb1b49bc1",{"id":14401,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14402,"copyright":16,"fieldtype":284,"meta_data":14423,"is_external_url":286},{},"Brant Community Healthcare System: Building a supportive and inclusive workplace ",[14426],{"_uid":14427,"content":14428,"component":1410},"b515874f-0d44-4ea2-b756-3766c2d4ea30",{"type":12,"content":14429},[14430,14435],{"type":15,"attrs":14431,"content":14432},{"textAlign":53},[14433],{"text":14434,"type":350},"Brant Community Healthcare System (Brantford, Ontario) increased awareness and access to their Peer Support Program designed to improve the psychological health and safety of employees, professional staff, volunteers, and learners. By engaging trained peer volunteers, the program provided a platform for staff to openly discuss their challenges, significantly enhancing the workplace environment.",{"type":15,"attrs":14436,"content":14437},{"textAlign":53},[14438],{"text":14439,"type":350},"One staff member expressed, “it is an amazing program for staff. I have used it, and it helps. Kudos to this program and all the support!” The program’s success was evident with a 66% increase in referrals and a notable decrease in the turnover rate from 14.47% to 8.89%. This story highlights the importance of gaining staff trust and engagement to foster a culture of inclusivity and support.",{"_uid":14441,"image":14442,"title":14444,"content":14445,"component":9088},"181f6dd3-a8b0-49d3-a85b-9b4d1486b5dd",{"id":14401,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":14402,"copyright":16,"fieldtype":284,"meta_data":14443,"is_external_url":286},{},"Marathon Family Health Team: Innovative work-life balance solutions ",[14446],{"_uid":14447,"content":14448,"component":1410},"71b799fa-50ee-4b0c-8a71-4d7c4ca477ac",{"type":12,"content":14449},[14450,14455],{"type":15,"attrs":14451,"content":14452},{"textAlign":53},[14453],{"text":14454,"type":350},"The Marathon Family Health Team (Marathon, Ontario) trialed a six-month, 4.5-day compressed workweek to improve work-life balance. Staff could opt to work extra hours Monday to Thursday for Friday afternoons off without using vacation or sick time. This innovative approach led to a 16.3% improvement in work-life balance and a 20.15% drop in burnout.",{"type":15,"attrs":14456,"content":14457},{"textAlign":53},[14458],{"text":14459,"type":350},"One staff member shared, “finishing work early on Fridays almost feels like a long weekend every week.” The initiative not only improved staff satisfaction but also maintained high patient care standards. This story demonstrates the value of customizing approaches to fit unique local needs and the positive impact of flexible work structures on staff well-being.",{"type":12,"content":14461},[14462],{"type":15,"attrs":14463,"content":14464},{"textAlign":53},[14465],{"text":14466,"type":350},"Nearly 200 awards were given to teams making measurable impact in key areas of improvement. Three teams won the highest cumulative number of awards throughout the Challenge: Red Lake Hospital ($83,500), Brant Community Healthcare System – Peer Support Program ($65,000), and Marathon Family Health Team ($62,000).",{"id":16,"_uid":14468,"title":14469,"video_id":14470,"component":14471,"transcript":14472,"video_type":1338,"description":14744,"video_title":14160,"video_description":14748},"298b5820-3ffb-4ebf-a49c-a2e51c7f8ab9","In their words","T20B4deJRbc","video-transcript",{"type":12,"content":14473},[14474,14479,14484,14489,14494,14499,14504,14509,14514,14519,14524,14529,14534,14539,14544,14549,14554,14559,14564,14569,14574,14579,14584,14589,14594,14599,14604,14609,14614,14619,14624,14629,14634,14639,14644,14649,14654,14659,14664,14669,14674,14679,14684,14689,14694,14699,14704,14709,14714,14719,14724,14729,14734,14739],{"type":15,"attrs":14475,"content":14476},{"textAlign":53},[14477],{"text":14478,"type":350},"00:00:23",{"type":15,"attrs":14480,"content":14481},{"textAlign":53},[14482],{"text":14483,"type":350},"Innovation is helping address the complex challenges",{"type":15,"attrs":14485,"content":14486},{"textAlign":53},[14487],{"text":14488,"type":350},"00:03:20",{"type":15,"attrs":14490,"content":14491},{"textAlign":53},[14492],{"text":14493,"type":350},"facing our healthcare workforce.",{"type":15,"attrs":14495,"content":14496},{"textAlign":53},[14497],{"text":14498,"type":350},"00:05:12",{"type":15,"attrs":14500,"content":14501},{"textAlign":53},[14502],{"text":14503,"type":350},"We’re facing the same types of challenges,",{"type":15,"attrs":14505,"content":14506},{"textAlign":53},[14507],{"text":14508,"type":350},"00:08:07",{"type":15,"attrs":14510,"content":14511},{"textAlign":53},[14512],{"text":14513,"type":350},"coast-to-coast-to-coast in Canada.",{"type":15,"attrs":14515,"content":14516},{"textAlign":53},[14517],{"text":14518,"type":350},"00:11:05",{"type":15,"attrs":14520,"content":14521},{"textAlign":53},[14522],{"text":14523,"type":350},"Teams, in every healthcare setting,",{"type":15,"attrs":14525,"content":14526},{"textAlign":53},[14527],{"text":14528,"type":350},"00:13:16",{"type":15,"attrs":14530,"content":14531},{"textAlign":53},[14532],{"text":14533,"type":350},"are taking actions that are making a real difference.",{"type":15,"attrs":14535,"content":14536},{"textAlign":53},[14537],{"text":14538,"type":350},"00:16:18",{"type":15,"attrs":14540,"content":14541},{"textAlign":53},[14542],{"text":14543,"type":350},"None of these really require a significant investment.",{"type":15,"attrs":14545,"content":14546},{"textAlign":53},[14547],{"text":14548,"type":350},"00:20:15",{"type":15,"attrs":14550,"content":14551},{"textAlign":53},[14552],{"text":14553,"type":350},"These are simple, practical interventions",{"type":15,"attrs":14555,"content":14556},{"textAlign":53},[14557],{"text":14558,"type":350},"00:24:24",{"type":15,"attrs":14560,"content":14561},{"textAlign":53},[14562],{"text":14563,"type":350}," that have such an impact on helping and moving that needle...",{"type":15,"attrs":14565,"content":14566},{"textAlign":53},[14567],{"text":14568,"type":350},"00:28:00",{"type":15,"attrs":14570,"content":14571},{"textAlign":53},[14572],{"text":14573,"type":350},"That's why we launched the Health Workforce Innovation Challenge,",{"type":15,"attrs":14575,"content":14576},{"textAlign":53},[14577],{"text":14578,"type":350},"00:31:10",{"type":15,"attrs":14580,"content":14581},{"textAlign":53},[14582],{"text":14583,"type":350},"to help shine a light on these successful approaches",{"type":15,"attrs":14585,"content":14586},{"textAlign":53},[14587],{"text":14588,"type":350},"00:34:01",{"type":15,"attrs":14590,"content":14591},{"textAlign":53},[14592],{"text":14593,"type":350}," and help spread them further.",{"type":15,"attrs":14595,"content":14596},{"textAlign":53},[14597],{"text":14598,"type":350},"00:35:17",{"type":15,"attrs":14600,"content":14601},{"textAlign":53},[14602],{"text":14603,"type":350},"You can start small,",{"type":15,"attrs":14605,"content":14606},{"textAlign":53},[14607],{"text":14608,"type":350},"00:37:16",{"type":15,"attrs":14610,"content":14611},{"textAlign":53},[14612],{"text":14613,"type":350},"really take the time to listen",{"type":15,"attrs":14615,"content":14616},{"textAlign":53},[14617],{"text":14618,"type":350},"00:39:06",{"type":15,"attrs":14620,"content":14621},{"textAlign":53},[14622],{"text":14623,"type":350},"and engage and then just do something",{"type":15,"attrs":14625,"content":14626},{"textAlign":53},[14627],{"text":14628,"type":350},"00:41:06",{"type":15,"attrs":14630,"content":14631},{"textAlign":53},[14632],{"text":14633,"type":350},"and adjust as you need.",{"type":15,"attrs":14635,"content":14636},{"textAlign":53},[14637],{"text":14638,"type":350},"00:42:10",{"type":15,"attrs":14640,"content":14641},{"textAlign":53},[14642],{"text":14643,"type":350},"But the little things can have such a significant impact.",{"type":15,"attrs":14645,"content":14646},{"textAlign":53},[14647],{"text":14648,"type":350},"00:45:23",{"type":15,"attrs":14650,"content":14651},{"textAlign":53},[14652],{"text":14653,"type":350},"When we support and value our healthcare workforce,",{"type":15,"attrs":14655,"content":14656},{"textAlign":53},[14657],{"text":14658,"type":350},"00:48:09",{"type":15,"attrs":14660,"content":14661},{"textAlign":53},[14662],{"text":14663,"type":350},"we transform patient care and safety.",{"type":15,"attrs":14665,"content":14666},{"textAlign":53},[14667],{"text":14668,"type":350},"00:51:22",{"type":15,"attrs":14670,"content":14671},{"textAlign":53},[14672],{"text":14673,"type":350},"When someone feels valued,",{"type":15,"attrs":14675,"content":14676},{"textAlign":53},[14677],{"text":14678,"type":350},"00:54:09",{"type":15,"attrs":14680,"content":14681},{"textAlign":53},[14682],{"text":14683,"type":350},"they’re going to come to work and give 100%.",{"type":15,"attrs":14685,"content":14686},{"textAlign":53},[14687],{"text":14688,"type":350},"00:57:03",{"type":15,"attrs":14690,"content":14691},{"textAlign":53},[14692],{"text":14693,"type":350},"And so, in turn,",{"type":15,"attrs":14695,"content":14696},{"textAlign":53},[14697],{"text":14698,"type":350},"00:58:20",{"type":15,"attrs":14700,"content":14701},{"textAlign":53},[14702],{"text":14703,"type":350},"them feeling valued",{"type":15,"attrs":14705,"content":14706},{"textAlign":53},[14707],{"text":14708,"type":350},"01:00:20",{"type":15,"attrs":14710,"content":14711},{"textAlign":53},[14712],{"text":14713,"type":350},"as an employee",{"type":15,"attrs":14715,"content":14716},{"textAlign":53},[14717],{"text":14718,"type":350},"01:02:20",{"type":15,"attrs":14720,"content":14721},{"textAlign":53},[14722],{"text":14723,"type":350},"increases your patient safety.",{"type":15,"attrs":14725,"content":14726},{"textAlign":53},[14727],{"text":14728,"type":350},"01:04:20",{"type":15,"attrs":14730,"content":14731},{"textAlign":53},[14732],{"text":14733,"type":350},"Join us in strengthening the healthcare workforce.",{"type":15,"attrs":14735,"content":14736},{"textAlign":53},[14737],{"text":14738,"type":350},"01:07:14",{"type":15,"attrs":14740,"content":14741},{"textAlign":53},[14742],{"text":14743,"type":350},"Learn more at healthcareexcellence.ca.",{"type":12,"content":14745},[14746],{"type":15,"attrs":14747},{"textAlign":53},{"type":12,"content":14749},[14750],{"type":15,"attrs":14751,"content":14752},{"textAlign":53},[14753],{"text":14754,"type":350},"Canada’s healthcare system is facing real challenges with healthcare workforce shortages and healthcare worker burnout. However, impactful solutions are emerging. Healthcare Excellence Canada’s innovation challenge ran for 12 months from 2023 to 2024 and helped turn these solutions into realities. ",{"id":14756,"_uid":14757,"items":14758,"title":16447,"component":1091,"description":16448},"hwic-award-winners","a4e7ad70-ed4e-444e-a6da-6aff1bb27381",[14759,14848,15378,15462,15555,15635,15678,15790,15913,15990,16123,16238,16319,16387],{"_uid":14760,"title":14761,"ctaLeft":14762,"ctaRight":14763,"component":376,"columnLeft":14764,"columnRight":14767},"a327554c-12f7-497a-a60a-9c5d51a6f520","Top Cumulative Award Recipients",[],[],{"type":12,"content":14765},[14766],{"type":15},{"type":12,"content":14768},[14769],{"type":380,"content":14770},[14771,14778,14785,14792,14799,14806,14813,14820,14827,14834,14841],{"type":383,"content":14772},[14773],{"type":15,"attrs":14774,"content":14775},{"textAlign":53},[14776],{"text":14777,"type":350},"Red Lake Hospital - $83,500",{"type":383,"content":14779},[14780],{"type":15,"attrs":14781,"content":14782},{"textAlign":53},[14783],{"text":14784,"type":350},"Brant Community Healthcare System – Peer Support Program - $65,000",{"type":383,"content":14786},[14787],{"type":15,"attrs":14788,"content":14789},{"textAlign":53},[14790],{"text":14791,"type":350},"Marathon Family Health Team - $62,000",{"type":383,"content":14793},[14794],{"type":15,"attrs":14795,"content":14796},{"textAlign":53},[14797],{"text":14798,"type":350},"Hospital at Home – Island Health - $62,000",{"type":383,"content":14800},[14801],{"type":15,"attrs":14802,"content":14803},{"textAlign":53},[14804],{"text":14805,"type":350},"Halton Healthcare Laboratory - $40,000",{"type":383,"content":14807},[14808],{"type":15,"attrs":14809,"content":14810},{"textAlign":53},[14811],{"text":14812,"type":350},"Fraser Health - $32,000",{"type":383,"content":14814},[14815],{"type":15,"attrs":14816,"content":14817},{"textAlign":53},[14818],{"text":14819,"type":350},"Hôpital Glengarry Memorial Hospital - $26,000",{"type":383,"content":14821},[14822],{"type":15,"attrs":14823,"content":14824},{"textAlign":53},[14825],{"text":14826,"type":350},"Essex County Nurse Practitioner-Led Clinic - $25,000",{"type":383,"content":14828},[14829],{"type":15,"attrs":14830,"content":14831},{"textAlign":53},[14832],{"text":14833,"type":350},"Gabriola Medical Clinic - Rural and Remote Division of Family Practice - $25,000",{"type":383,"content":14835},[14836],{"type":15,"attrs":14837,"content":14838},{"textAlign":53},[14839],{"text":14840,"type":350},"Alberta Children’s Hospital Emergency Department - $22,000",{"type":383,"content":14842},[14843],{"type":15,"attrs":14844,"content":14845},{"textAlign":53},[14846],{"text":14847,"type":350},"Runnymede Healthcare Center - $22,000",{"_uid":14849,"title":14850,"ctaLeft":14851,"ctaRight":14852,"component":376,"columnLeft":14853,"columnRight":14860},"4c2387fb-b560-4c21-b9a8-1a3951ab14bb","Innovation Kickstart Awards",[],[],{"type":12,"content":14854},[14855],{"type":15,"attrs":14856,"content":14857},{"textAlign":53},[14858],{"text":14859,"type":350},"Teams won $2,000 each through random draw for registering and being eligible to be part of the Innovation Challenge.",{"type":12,"content":14861},[14862,14868,15009,15014,15155,15160,15301,15306],{"type":1342,"attrs":14863,"content":14865},{"level":14864,"textAlign":53},5,[14866],{"text":14867,"type":350},"August 2023 winners:",{"type":380,"content":14869},[14870,14877,14884,14891,14898,14905,14911,14918,14925,14932,14939,14946,14953,14960,14967,14974,14981,14988,14995,15002],{"type":383,"content":14871},[14872],{"type":15,"attrs":14873,"content":14874},{"textAlign":53},[14875],{"text":14876,"type":350},"AHS Children's Hospital Calgary",{"type":383,"content":14878},[14879],{"type":15,"attrs":14880,"content":14881},{"textAlign":53},[14882],{"text":14883,"type":350},"Camrose Primary Care Network",{"type":383,"content":14885},[14886],{"type":15,"attrs":14887,"content":14888},{"textAlign":53},[14889],{"text":14890,"type":350},"CISSS de la Montérégie Est",{"type":383,"content":14892},[14893],{"type":15,"attrs":14894,"content":14895},{"textAlign":53},[14896],{"text":14897,"type":350},"Country Roads Community Health Centre",{"type":383,"content":14899},[14900],{"type":15,"attrs":14901,"content":14902},{"textAlign":53},[14903],{"text":14904,"type":350},"Horizon Family Practice",{"type":383,"content":14906},[14907],{"type":15,"attrs":14908,"content":14909},{"textAlign":53},[14910],{"text":7975,"type":350},{"type":383,"content":14912},[14913],{"type":15,"attrs":14914,"content":14915},{"textAlign":53},[14916],{"text":14917,"type":350},"Langs",{"type":383,"content":14919},[14920],{"type":15,"attrs":14921,"content":14922},{"textAlign":53},[14923],{"text":14924,"type":350},"Luther Court Community Health Centre  ",{"type":383,"content":14926},[14927],{"type":15,"attrs":14928,"content":14929},{"textAlign":53},[14930],{"text":14931,"type":350},"Marathon Family Health Team",{"type":383,"content":14933},[14934],{"type":15,"attrs":14935,"content":14936},{"textAlign":53},[14937],{"text":14938,"type":350},"Medavie Health Services",{"type":383,"content":14940},[14941],{"type":15,"attrs":14942,"content":14943},{"textAlign":53},[14944],{"text":14945,"type":350},"Newfoundland and Labrador Health Services",{"type":383,"content":14947},[14948],{"type":15,"attrs":14949,"content":14950},{"textAlign":53},[14951],{"text":14952,"type":350},"Nova Scotia Health Central Zone",{"type":383,"content":14954},[14955],{"type":15,"attrs":14956,"content":14957},{"textAlign":53},[14958],{"text":14959,"type":350},"Prescott Family Health Team    ",{"type":383,"content":14961},[14962],{"type":15,"attrs":14963,"content":14964},{"textAlign":53},[14965],{"text":14966,"type":350},"Queen Square Family Health Team",{"type":383,"content":14968},[14969],{"type":15,"attrs":14970,"content":14971},{"textAlign":53},[14972],{"text":14973,"type":350},"Red Lake Hospital",{"type":383,"content":14975},[14976],{"type":15,"attrs":14977,"content":14978},{"textAlign":53},[14979],{"text":14980,"type":350},"Runnymede Healthcare Centre",{"type":383,"content":14982},[14983],{"type":15,"attrs":14984,"content":14985},{"textAlign":53},[14986],{"text":14987,"type":350},"South East Toronto Family Health Team",{"type":383,"content":14989},[14990],{"type":15,"attrs":14991,"content":14992},{"textAlign":53},[14993],{"text":14994,"type":350},"The Convalescent Home of Winnipeg",{"type":383,"content":14996},[14997],{"type":15,"attrs":14998,"content":14999},{"textAlign":53},[15000],{"text":15001,"type":350},"Université de Moncton",{"type":383,"content":15003},[15004],{"type":15,"attrs":15005,"content":15006},{"textAlign":53},[15007],{"text":15008,"type":350},"Weyburn Primary Health Care Centre",{"type":1342,"attrs":15010,"content":15011},{"level":14864,"textAlign":53},[15012],{"text":15013,"type":350},"November 2023 winners:",{"type":380,"content":15015},[15016,15023,15030,15037,15044,15051,15058,15065,15072,15079,15086,15093,15099,15106,15113,15120,15127,15134,15141,15148],{"type":383,"content":15017},[15018],{"type":15,"attrs":15019,"content":15020},{"textAlign":53},[15021],{"text":15022,"type":350},"Almonte General Hospital/Fairview Manor",{"type":383,"content":15024},[15025],{"type":15,"attrs":15026,"content":15027},{"textAlign":53},[15028],{"text":15029,"type":350},"Chirurgie Dix30",{"type":383,"content":15031},[15032],{"type":15,"attrs":15033,"content":15034},{"textAlign":53},[15035],{"text":15036,"type":350},"CHSLD Manoir Harwood",{"type":383,"content":15038},[15039],{"type":15,"attrs":15040,"content":15041},{"textAlign":53},[15042],{"text":15043,"type":350},"Community Addictions Peer Support Association",{"type":383,"content":15045},[15046],{"type":15,"attrs":15047,"content":15048},{"textAlign":53},[15049],{"text":15050,"type":350},"County of Bruce-Brucelea Haven",{"type":383,"content":15052},[15053],{"type":15,"attrs":15054,"content":15055},{"textAlign":53},[15056],{"text":15057,"type":350},"Femade Inc​",{"type":383,"content":15059},[15060],{"type":15,"attrs":15061,"content":15062},{"textAlign":53},[15063],{"text":15064,"type":350},"Gateway Community Health Centre",{"type":383,"content":15066},[15067],{"type":15,"attrs":15068,"content":15069},{"textAlign":53},[15070],{"text":15071,"type":350},"Hand Over Hand",{"type":383,"content":15073},[15074],{"type":15,"attrs":15075,"content":15076},{"textAlign":53},[15077],{"text":15078,"type":350},"Health PEI",{"type":383,"content":15080},[15081],{"type":15,"attrs":15082,"content":15083},{"textAlign":53},[15084],{"text":15085,"type":350},"Interior Health",{"type":383,"content":15087},[15088],{"type":15,"attrs":15089,"content":15090},{"textAlign":53},[15091],{"text":15092,"type":350},"KB Family Practice Patient Advisory Committee and Community",{"type":383,"content":15094},[15095],{"type":15,"attrs":15096,"content":15097},{"textAlign":53},[15098],{"text":8340,"type":350},{"type":383,"content":15100},[15101],{"type":15,"attrs":15102,"content":15103},{"textAlign":53},[15104],{"text":15105,"type":350},"Lakehead Nurse Practitioner-Led Clinic",{"type":383,"content":15107},[15108],{"type":15,"attrs":15109,"content":15110},{"textAlign":53},[15111],{"text":15112,"type":350},"Markham Stouffville Hospital (Oak Valley Health)",{"type":383,"content":15114},[15115],{"type":15,"attrs":15116,"content":15117},{"textAlign":53},[15118],{"text":15119,"type":350},"North York Family Health Team ​",{"type":383,"content":15121},[15122],{"type":15,"attrs":15123,"content":15124},{"textAlign":53},[15125],{"text":15126,"type":350},"Providence Health Care",{"type":383,"content":15128},[15129],{"type":15,"attrs":15130,"content":15131},{"textAlign":53},[15132],{"text":15133,"type":350},"Quality & Risk Unit, Runnymede Healthcare Centre",{"type":383,"content":15135},[15136],{"type":15,"attrs":15137,"content":15138},{"textAlign":53},[15139],{"text":15140,"type":350},"Runnymede Healthcare Center",{"type":383,"content":15142},[15143],{"type":15,"attrs":15144,"content":15145},{"textAlign":53},[15146],{"text":15147,"type":350},"SE Health",{"type":383,"content":15149},[15150],{"type":15,"attrs":15151,"content":15152},{"textAlign":53},[15153],{"text":15154,"type":350},"Villa Beauséjour",{"type":1342,"attrs":15156,"content":15157},{"level":14864,"textAlign":53},[15158],{"text":15159,"type":350},"February 2024 winners:",{"type":380,"content":15161},[15162,15169,15176,15183,15190,15196,15203,15210,15217,15224,15231,15238,15245,15252,15259,15266,15273,15280,15287,15294],{"type":383,"content":15163},[15164],{"type":15,"attrs":15165,"content":15166},{"textAlign":53},[15167],{"text":15168,"type":350},"Co-operative Care Alliance  ",{"type":383,"content":15170},[15171],{"type":15,"attrs":15172,"content":15173},{"textAlign":53},[15174],{"text":15175,"type":350},"Loch Lomond Villa  ",{"type":383,"content":15177},[15178],{"type":15,"attrs":15179,"content":15180},{"textAlign":53},[15181],{"text":15182,"type":350},"Fraser Health  ",{"type":383,"content":15184},[15185],{"type":15,"attrs":15186,"content":15187},{"textAlign":53},[15188],{"text":15189,"type":350},"Belmont Long-term Care ",{"type":383,"content":15191},[15192],{"type":15,"attrs":15193,"content":15194},{"textAlign":53},[15195],{"text":8449,"type":350},{"type":383,"content":15197},[15198],{"type":15,"attrs":15199,"content":15200},{"textAlign":53},[15201],{"text":15202,"type":350},"Nova Scotia Health ",{"type":383,"content":15204},[15205],{"type":15,"attrs":15206,"content":15207},{"textAlign":53},[15208],{"text":15209,"type":350},"Hospital at Home – Island Health  ",{"type":383,"content":15211},[15212],{"type":15,"attrs":15213,"content":15214},{"textAlign":53},[15215],{"text":15216,"type":350},"McGill University Health Centre – Montreal Neurological Hospital  ",{"type":383,"content":15218},[15219],{"type":15,"attrs":15220,"content":15221},{"textAlign":53},[15222],{"text":15223,"type":350},"Celtic Court, Shannex  ",{"type":383,"content":15225},[15226],{"type":15,"attrs":15227,"content":15228},{"textAlign":53},[15229],{"text":15230,"type":350},"Saint Vincent’s Nursing Home  ",{"type":383,"content":15232},[15233],{"type":15,"attrs":15234,"content":15235},{"textAlign":53},[15236],{"text":15237,"type":350},"CHSLD Louis Denoncourt ",{"type":383,"content":15239},[15240],{"type":15,"attrs":15241,"content":15242},{"textAlign":53},[15243],{"text":15244,"type":350},"Seaforth LTC Home  ",{"type":383,"content":15246},[15247],{"type":15,"attrs":15248,"content":15249},{"textAlign":53},[15250],{"text":15251,"type":350},"Allen Gray Continuing Care Centre  ",{"type":383,"content":15253},[15254],{"type":15,"attrs":15255,"content":15256},{"textAlign":53},[15257],{"text":15258,"type":350},"Brant Community Healthcare System  ",{"type":383,"content":15260},[15261],{"type":15,"attrs":15262,"content":15263},{"textAlign":53},[15264],{"text":15265,"type":350},"Providence Living ",{"type":383,"content":15267},[15268],{"type":15,"attrs":15269,"content":15270},{"textAlign":53},[15271],{"text":15272,"type":350},"McGill University Health Centre ",{"type":383,"content":15274},[15275],{"type":15,"attrs":15276,"content":15277},{"textAlign":53},[15278],{"text":15279,"type":350},"AMHS-KFLA, Kingston  ",{"type":383,"content":15281},[15282],{"type":15,"attrs":15283,"content":15284},{"textAlign":53},[15285],{"text":15286,"type":350},"McCormick Care Group  ",{"type":383,"content":15288},[15289],{"type":15,"attrs":15290,"content":15291},{"textAlign":53},[15292],{"text":15293,"type":350},"Edmonton West Family Physicians Group NPC ",{"type":383,"content":15295},[15296],{"type":15,"attrs":15297,"content":15298},{"textAlign":53},[15299],{"text":15300,"type":350},"Camrose Primary Care Network   ",{"type":1342,"attrs":15302,"content":15303},{"level":14864,"textAlign":53},[15304],{"text":15305,"type":350},"May 2024 winners:",{"type":380,"content":15307},[15308,15315,15322,15329,15336,15343,15350,15357,15364,15371],{"type":383,"content":15309},[15310],{"type":15,"attrs":15311,"content":15312},{"textAlign":53},[15313],{"text":15314,"type":350},"Hôpital Glengarry Memorial Hospital ",{"type":383,"content":15316},[15317],{"type":15,"attrs":15318,"content":15319},{"textAlign":53},[15320],{"text":15321,"type":350},"Groves Memorial Community Hospital  ",{"type":383,"content":15323},[15324],{"type":15,"attrs":15325,"content":15326},{"textAlign":53},[15327],{"text":15328,"type":350},"Tideview Terrace  ",{"type":383,"content":15330},[15331],{"type":15,"attrs":15332,"content":15333},{"textAlign":53},[15334],{"text":15335,"type":350},"Owen Hill Care Community  ",{"type":383,"content":15337},[15338],{"type":15,"attrs":15339,"content":15340},{"textAlign":53},[15341],{"text":15342,"type":350},"Seniors’ Community Services  ",{"type":383,"content":15344},[15345],{"type":15,"attrs":15346,"content":15347},{"textAlign":53},[15348],{"text":15349,"type":350},"Unity Health Toronto  ",{"type":383,"content":15351},[15352],{"type":15,"attrs":15353,"content":15354},{"textAlign":53},[15355],{"text":15356,"type":350},"Winchester District Memorial Hospital",{"type":383,"content":15358},[15359],{"type":15,"attrs":15360,"content":15361},{"textAlign":53},[15362],{"text":15363,"type":350},"NL Health Services  ",{"type":383,"content":15365},[15366],{"type":15,"attrs":15367,"content":15368},{"textAlign":53},[15369],{"text":15370,"type":350},"Victoria Hospital",{"type":383,"content":15372},[15373],{"type":15,"attrs":15374,"content":15375},{"textAlign":53},[15376],{"text":15377,"type":350},"Interior Health – Kelowna General Hospital",{"_uid":15379,"title":15380,"ctaLeft":15381,"ctaRight":15382,"component":376,"columnLeft":15383,"columnRight":15390},"d45902ec-842f-4cb5-8934-70abafe60071","Innovation Description Awards",[],[],{"type":12,"content":15384},[15385],{"type":15,"attrs":15386,"content":15387},{"textAlign":53},[15388],{"text":15389,"type":350},"Teams received $5,000 each for submitting a summary of their innovation. The submissions were rated by a judging panel.",{"type":12,"content":15391},[15392,15397],{"type":1342,"attrs":15393,"content":15394},{"level":14864,"textAlign":53},[15395],{"text":15396,"type":350},"September 2023 winners:",{"type":380,"content":15398},[15399,15405,15412,15419,15425,15432,15438,15444,15450,15456],{"type":383,"content":15400},[15401],{"type":15,"attrs":15402,"content":15403},{"textAlign":53},[15404],{"text":14876,"type":350},{"type":383,"content":15406},[15407],{"type":15,"attrs":15408,"content":15409},{"textAlign":53},[15410],{"text":15411,"type":350},"County of Bruce – Brucelea Haven",{"type":383,"content":15413},[15414],{"type":15,"attrs":15415,"content":15416},{"textAlign":53},[15417],{"text":15418,"type":350},"Essex County Nurse Practitioner-Led Clinic",{"type":383,"content":15420},[15421],{"type":15,"attrs":15422,"content":15423},{"textAlign":53},[15424],{"text":4507,"type":350},{"type":383,"content":15426},[15427],{"type":15,"attrs":15428,"content":15429},{"textAlign":53},[15430],{"text":15431,"type":350},"Hôpital Glengarry Memorial Hospital",{"type":383,"content":15433},[15434],{"type":15,"attrs":15435,"content":15436},{"textAlign":53},[15437],{"text":14931,"type":350},{"type":383,"content":15439},[15440],{"type":15,"attrs":15441,"content":15442},{"textAlign":53},[15443],{"text":14938,"type":350},{"type":383,"content":15445},[15446],{"type":15,"attrs":15447,"content":15448},{"textAlign":53},[15449],{"text":14994,"type":350},{"type":383,"content":15451},[15452],{"type":15,"attrs":15453,"content":15454},{"textAlign":53},[15455],{"text":15001,"type":350},{"type":383,"content":15457},[15458],{"type":15,"attrs":15459,"content":15460},{"textAlign":53},[15461],{"text":15008,"type":350},{"_uid":15463,"title":15464,"ctaLeft":15465,"ctaRight":15466,"component":376,"columnLeft":15467,"columnRight":15474},"6118f7a6-a216-4297-aff0-4e401f9a97a0","Mini-Challenge #1: Outcomes and Measurement Awards",[],[],{"type":12,"content":15468},[15469],{"type":15,"attrs":15470,"content":15471},{"textAlign":53},[15472],{"text":15473,"type":350},"Ten teams with the top outcomes measurement plans, as rated by judges, received awards of $5,000. Their submissions identified an aim statement, a primary indicator and a data collection and sharing strategy for their innovation.",{"type":12,"content":15475},[15476],{"type":380,"content":15477},[15478,15485,15492,15498,15504,15511,15518,15525,15531,15537,15543,15549],{"type":383,"content":15479},[15480],{"type":15,"attrs":15481,"content":15482},{"textAlign":53},[15483],{"text":15484,"type":350},"​Alberta Children's Hospital Emergency Department",{"type":383,"content":15486},[15487],{"type":15,"attrs":15488,"content":15489},{"textAlign":53},[15490],{"text":15491,"type":350},"Brant Community Healthcare System",{"type":383,"content":15493},[15494],{"type":15,"attrs":15495,"content":15496},{"textAlign":53},[15497],{"text":14883,"type":350},{"type":383,"content":15499},[15500],{"type":15,"attrs":15501,"content":15502},{"textAlign":53},[15503],{"text":4507,"type":350},{"type":383,"content":15505},[15506],{"type":15,"attrs":15507,"content":15508},{"textAlign":53},[15509],{"text":15510,"type":350},"Halton Healthcare",{"type":383,"content":15512},[15513],{"type":15,"attrs":15514,"content":15515},{"textAlign":53},[15516],{"text":15517,"type":350},"Hospice Muskoka",{"type":383,"content":15519},[15520],{"type":15,"attrs":15521,"content":15522},{"textAlign":53},[15523],{"text":15524,"type":350},"Hospital At Home, Island Health",{"type":383,"content":15526},[15527],{"type":15,"attrs":15528,"content":15529},{"textAlign":53},[15530],{"text":7975,"type":350},{"type":383,"content":15532},[15533],{"type":15,"attrs":15534,"content":15535},{"textAlign":53},[15536],{"text":15112,"type":350},{"type":383,"content":15538},[15539],{"type":15,"attrs":15540,"content":15541},{"textAlign":53},[15542],{"text":4067,"type":350},{"type":383,"content":15544},[15545],{"type":15,"attrs":15546,"content":15547},{"textAlign":53},[15548],{"text":14938,"type":350},{"type":383,"content":15550},[15551],{"type":15,"attrs":15552,"content":15553},{"textAlign":53},[15554],{"text":14980,"type":350},{"_uid":15556,"title":15557,"ctaLeft":15558,"ctaRight":15559,"component":376,"columnLeft":15560,"columnRight":15567},"cd90016f-fb52-47fd-a765-4622ead1284d","Dinosaur Mini-Challenge Awards",[],[],{"type":12,"content":15561},[15562],{"type":15,"attrs":15563,"content":15564},{"textAlign":53},[15565],{"text":15566,"type":350},"Teams with the top 10 ‘dinosaur plans’ describing how to simplify or change an aspect of their tasks or practices were awarded $5,000 each. Submissions were rated by our judges.",{"type":12,"content":15568},[15569],{"type":380,"content":15570},[15571,15577,15583,15589,15595,15602,15609,15615,15622,15629],{"type":383,"content":15572},[15573],{"type":15,"attrs":15574,"content":15575},{"textAlign":53},[15576],{"text":14883,"type":350},{"type":383,"content":15578},[15579],{"type":15,"attrs":15580,"content":15581},{"textAlign":53},[15582],{"text":15418,"type":350},{"type":383,"content":15584},[15585],{"type":15,"attrs":15586,"content":15587},{"textAlign":53},[15588],{"text":15064,"type":350},{"type":383,"content":15590},[15591],{"type":15,"attrs":15592,"content":15593},{"textAlign":53},[15594],{"text":15431,"type":350},{"type":383,"content":15596},[15597],{"type":15,"attrs":15598,"content":15599},{"textAlign":53},[15600],{"text":15601,"type":350},"Halton Healthcare Laboratory",{"type":383,"content":15603},[15604],{"type":15,"attrs":15605,"content":15606},{"textAlign":53},[15607],{"text":15608,"type":350},"Island Health (Acute Mental Health and Substance Use)",{"type":383,"content":15610},[15611],{"type":15,"attrs":15612,"content":15613},{"textAlign":53},[15614],{"text":4067,"type":350},{"type":383,"content":15616},[15617],{"type":15,"attrs":15618,"content":15619},{"textAlign":53},[15620],{"text":15621,"type":350},"Perley Health",{"type":383,"content":15623},[15624],{"type":15,"attrs":15625,"content":15626},{"textAlign":53},[15627],{"text":15628,"type":350},"Rural and Remote Division of Family Practice (Gabriola)",{"type":383,"content":15630},[15631],{"type":15,"attrs":15632,"content":15633},{"textAlign":53},[15634],{"text":15356,"type":350},{"_uid":15636,"title":15637,"ctaLeft":15638,"ctaRight":15639,"component":376,"columnLeft":15640,"columnRight":15647},"ab49bbeb-700f-4c2d-b91d-3f6f3476e146","Dinosaur Pitch Awards",[],[],{"type":12,"content":15641},[15642],{"type":15,"attrs":15643,"content":15644},{"textAlign":53},[15645],{"text":15646,"type":350},"Dinosaur Mini-Challenge Awards winners were invited to present their Dinosaur Plan pitch to a live audience of peers. Teams with the top scores as rated by our judges were awarded.",{"type":12,"content":15648},[15649],{"type":380,"content":15650},[15651,15658,15665,15672],{"type":383,"content":15652},[15653],{"type":15,"attrs":15654,"content":15655},{"textAlign":53},[15656],{"text":15657,"type":350},"Essex County Nurse Practitioner-Led Clinic  ",{"type":383,"content":15659},[15660],{"type":15,"attrs":15661,"content":15662},{"textAlign":53},[15663],{"text":15664,"type":350},"Winchester District Memorial Hospital ",{"type":383,"content":15666},[15667],{"type":15,"attrs":15668,"content":15669},{"textAlign":53},[15670],{"text":15671,"type":350},"Perley Health ",{"type":383,"content":15673},[15674],{"type":15,"attrs":15675,"content":15676},{"textAlign":53},[15677],{"text":15314,"type":350},{"_uid":15679,"title":15680,"ctaLeft":15681,"ctaRight":15682,"component":376,"columnLeft":15683,"columnRight":15690},"fbf70531-9526-459c-a75b-132546033daa","Impact Awards #1: Outcomes Measurement Progress Award",[],[],{"type":12,"content":15684},[15685],{"type":15,"attrs":15686,"content":15687},{"textAlign":53},[15688],{"text":15689,"type":350},"In December 2023 teams with the top 15 reports demonstrating clear and measurable improvements against their primary indicator and total healthcare worker reach won $5,000 each. Submissions were reviewed and rated by our judging panel.",{"type":12,"content":15691},[15692],{"type":380,"content":15693},[15694,15700,15706,15713,15719,15726,15733,15740,15746,15752,15758,15764,15771,15778,15784],{"type":383,"content":15695},[15696],{"type":15,"attrs":15697,"content":15698},{"textAlign":53},[15699],{"text":15491,"type":350},{"type":383,"content":15701},[15702],{"type":15,"attrs":15703,"content":15704},{"textAlign":53},[15705],{"text":14883,"type":350},{"type":383,"content":15707},[15708],{"type":15,"attrs":15709,"content":15710},{"textAlign":53},[15711],{"text":15712,"type":350},"CBI Health",{"type":383,"content":15714},[15715],{"type":15,"attrs":15716,"content":15717},{"textAlign":53},[15718],{"text":15431,"type":350},{"type":383,"content":15720},[15721],{"type":15,"attrs":15722,"content":15723},{"textAlign":53},[15724],{"text":15725,"type":350},"Hospital at Home, Island Health",{"type":383,"content":15727},[15728],{"type":15,"attrs":15729,"content":15730},{"textAlign":53},[15731],{"text":15732,"type":350},"Island Health (Acute Mental Health & Substance Use)",{"type":383,"content":15734},[15735],{"type":15,"attrs":15736,"content":15737},{"textAlign":53},[15738],{"text":15739,"type":350},"KB Family Practice (Patient Advisory Committee and Community",{"type":383,"content":15741},[15742],{"type":15,"attrs":15743,"content":15744},{"textAlign":53},[15745],{"text":14917,"type":350},{"type":383,"content":15747},[15748],{"type":15,"attrs":15749,"content":15750},{"textAlign":53},[15751],{"text":14931,"type":350},{"type":383,"content":15753},[15754],{"type":15,"attrs":15755,"content":15756},{"textAlign":53},[15757],{"text":15112,"type":350},{"type":383,"content":15759},[15760],{"type":15,"attrs":15761,"content":15762},{"textAlign":53},[15763],{"text":14938,"type":350},{"type":383,"content":15765},[15766],{"type":15,"attrs":15767,"content":15768},{"textAlign":53},[15769],{"text":15770,"type":350},"NL Health Services (DEIR Council)",{"type":383,"content":15772},[15773],{"type":15,"attrs":15774,"content":15775},{"textAlign":53},[15776],{"text":15777,"type":350},"NL Health Services (Mental Health and Addictions Program)",{"type":383,"content":15779},[15780],{"type":15,"attrs":15781,"content":15782},{"textAlign":53},[15783],{"text":15133,"type":350},{"type":383,"content":15785},[15786],{"type":15,"attrs":15787,"content":15788},{"textAlign":53},[15789],{"text":14973,"type":350},{"_uid":15791,"title":15792,"ctaLeft":15793,"ctaRight":15794,"component":376,"columnLeft":15795,"columnRight":15802},"d37dec2b-70dd-4556-b8bf-4868c86b1686","Impact Awards #2: Outcomes Measurement Progress Award",[],[],{"type":12,"content":15796},[15797],{"type":15,"attrs":15798,"content":15799},{"textAlign":53},[15800],{"text":15801,"type":350},"In March 2024 teams with the top 16 reports demonstrating clear and measurable improvements against their primary indicator and total healthcare worker reach won $5,000 each. Submissions were reviewed and rated by our judging panel.",{"type":12,"content":15803},[15804],{"type":380,"content":15805},[15806,15813,15820,15827,15833,15840,15847,15853,15859,15866,15873,15880,15887,15894,15900,15907],{"type":383,"content":15807},[15808],{"type":15,"attrs":15809,"content":15810},{"textAlign":53},[15811],{"text":15812,"type":350},"Fraser Health – Leadership Program  ",{"type":383,"content":15814},[15815],{"type":15,"attrs":15816,"content":15817},{"textAlign":53},[15818],{"text":15819,"type":350},"BridgePoint Center for Eating Disorder Recovery ",{"type":383,"content":15821},[15822],{"type":15,"attrs":15823,"content":15824},{"textAlign":53},[15825],{"text":15826,"type":350},"Alberta Children’s Hospital ",{"type":383,"content":15828},[15829],{"type":15,"attrs":15830,"content":15831},{"textAlign":53},[15832],{"text":14980,"type":350},{"type":383,"content":15834},[15835],{"type":15,"attrs":15836,"content":15837},{"textAlign":53},[15838],{"text":15839,"type":350},"Réseau de santé Vitalité",{"type":383,"content":15841},[15842],{"type":15,"attrs":15843,"content":15844},{"textAlign":53},[15845],{"text":15846,"type":350},"Prescott Family Health Team",{"type":383,"content":15848},[15849],{"type":15,"attrs":15850,"content":15851},{"textAlign":53},[15852],{"text":15418,"type":350},{"type":383,"content":15854},[15855],{"type":15,"attrs":15856,"content":15857},{"textAlign":53},[15858],{"text":15064,"type":350},{"type":383,"content":15860},[15861],{"type":15,"attrs":15862,"content":15863},{"textAlign":53},[15864],{"text":15865,"type":350},"Runnymede Healthcare Centre – Health & Safety Unit",{"type":383,"content":15867},[15868],{"type":15,"attrs":15869,"content":15870},{"textAlign":53},[15871],{"text":15872,"type":350},"Les Résidences Mgr Chiasson inc.",{"type":383,"content":15874},[15875],{"type":15,"attrs":15876,"content":15877},{"textAlign":53},[15878],{"text":15879,"type":350},"Fraser Health – The Working Mind",{"type":383,"content":15881},[15882],{"type":15,"attrs":15883,"content":15884},{"textAlign":53},[15885],{"text":15886,"type":350},"Gabriola Medical Clinic",{"type":383,"content":15888},[15889],{"type":15,"attrs":15890,"content":15891},{"textAlign":53},[15892],{"text":15893,"type":350},"Kingston Health Sciences Center",{"type":383,"content":15895},[15896],{"type":15,"attrs":15897,"content":15898},{"textAlign":53},[15899],{"text":15491,"type":350},{"type":383,"content":15901},[15902],{"type":15,"attrs":15903,"content":15904},{"textAlign":53},[15905],{"text":15906,"type":350},"McCormick Care Group",{"type":383,"content":15908},[15909],{"type":15,"attrs":15910,"content":15911},{"textAlign":53},[15912],{"text":4145,"type":350},{"_uid":15914,"title":15915,"ctaLeft":15916,"ctaRight":15917,"component":376,"columnLeft":15918,"columnRight":15925},"6889e5c9-ffe0-409b-bb08-20053ede6fdd","Mid-Term Retention Progress Awards",[],[],{"type":12,"content":15919},[15920],{"type":15,"attrs":15921,"content":15922},{"textAlign":53},[15923],{"text":15924,"type":350},"Awarded to teams that achieve the best mid-term score based on the combination of the team’s retention percentage increase between its ‘Baseline Data’ and its ‘Reported Data’ up to, and including, December 2023.",{"type":12,"content":15926},[15927,15932,15948,15953],{"type":1342,"attrs":15928,"content":15929},{"level":14864,"textAlign":53},[15930],{"text":15931,"type":350},"Stream 1 – Northern/Remote Stream:",{"type":380,"content":15933},[15934,15941],{"type":383,"content":15935},[15936],{"type":15,"attrs":15937,"content":15938},{"textAlign":53},[15939],{"text":15940,"type":350},"$25,000 – Red Lake Hospital",{"type":383,"content":15942},[15943],{"type":15,"attrs":15944,"content":15945},{"textAlign":53},[15946],{"text":15947,"type":350},"$15,000 – Marathon Family Health Team",{"type":1342,"attrs":15949,"content":15950},{"level":14864,"textAlign":53},[15951],{"text":15952,"type":350},"Stream 2 – Teams from the rest of Canada:",{"type":380,"content":15954},[15955,15962,15969,15976,15983],{"type":383,"content":15956},[15957],{"type":15,"attrs":15958,"content":15959},{"textAlign":53},[15960],{"text":15961,"type":350},"$25,000 – Brant Community Healthcare System – Peer Support Program",{"type":383,"content":15963},[15964],{"type":15,"attrs":15965,"content":15966},{"textAlign":53},[15967],{"text":15968,"type":350},"$15,000 – Halton Healthcare Laboratory",{"type":383,"content":15970},[15971],{"type":15,"attrs":15972,"content":15973},{"textAlign":53},[15974],{"text":15975,"type":350},"$10,000 – Les Résidences Mgr Chiasson inc.",{"type":383,"content":15977},[15978],{"type":15,"attrs":15979,"content":15980},{"textAlign":53},[15981],{"text":15982,"type":350},"$5,000 – Alberta Children's Hospital Emergency Department; Runnymede Healthcare Center",{"type":383,"content":15984},[15985],{"type":15,"attrs":15986,"content":15987},{"textAlign":53},[15988],{"text":15989,"type":350},"$2,500 – Chirurgie Dix30",{"_uid":15991,"title":15992,"ctaLeft":15993,"ctaRight":15994,"component":376,"columnLeft":15995,"columnRight":16002},"4518ae7a-4a78-40d0-a1a3-3fc46b5802b7","Mini-Challenge #2: Senior Leadership Engagement Awards",[],[],{"type":12,"content":15996},[15997],{"type":15,"attrs":15998,"content":15999},{"textAlign":53},[16000],{"text":16001,"type":350},"Teams with the top 17 plans outlining innovation and creative approaches for engaging senior leadership in the success of their initiative won $5,000 each. Submissions were reviewed and rated by our judging panel.",{"type":12,"content":16003},[16004],{"type":380,"content":16005},[16006,16012,16018,16025,16032,16039,16046,16053,16060,16067,16074,16081,16088,16095,16102,16109,16116],{"type":383,"content":16007},[16008],{"type":15,"attrs":16009,"content":16010},{"textAlign":53},[16011],{"text":697,"type":350},{"type":383,"content":16013},[16014],{"type":15,"attrs":16015,"content":16016},{"textAlign":53},[16017],{"text":15182,"type":350},{"type":383,"content":16019},[16020],{"type":15,"attrs":16021,"content":16022},{"textAlign":53},[16023],{"text":16024,"type":350},"South East Toronto Family Health Team ",{"type":383,"content":16026},[16027],{"type":15,"attrs":16028,"content":16029},{"textAlign":53},[16030],{"text":16031,"type":350},"Marathon Family Health Team ",{"type":383,"content":16033},[16034],{"type":15,"attrs":16035,"content":16036},{"textAlign":53},[16037],{"text":16038,"type":350},"Runnymede Healthcare Center ",{"type":383,"content":16040},[16041],{"type":15,"attrs":16042,"content":16043},{"textAlign":53},[16044],{"text":16045,"type":350},"Brant Community Healthcare System – Peer Support Program ",{"type":383,"content":16047},[16048],{"type":15,"attrs":16049,"content":16050},{"textAlign":53},[16051],{"text":16052,"type":350},"Langs  ",{"type":383,"content":16054},[16055],{"type":15,"attrs":16056,"content":16057},{"textAlign":53},[16058],{"text":16059,"type":350},"Essex County Nurse Practitioner-Led Clinic ",{"type":383,"content":16061},[16062],{"type":15,"attrs":16063,"content":16064},{"textAlign":53},[16065],{"text":16066,"type":350},"Island Health - Acute Mental Health and Substance Use ",{"type":383,"content":16068},[16069],{"type":15,"attrs":16070,"content":16071},{"textAlign":53},[16072],{"text":16073,"type":350},"Quality & Risk Unit, Runnymede Healthcare Centre ",{"type":383,"content":16075},[16076],{"type":15,"attrs":16077,"content":16078},{"textAlign":53},[16079],{"text":16080,"type":350},"Hospice Muskoka ",{"type":383,"content":16082},[16083],{"type":15,"attrs":16084,"content":16085},{"textAlign":53},[16086],{"text":16087,"type":350},"Brant Community Healthcare System – Clinical Education Team ",{"type":383,"content":16089},[16090],{"type":15,"attrs":16091,"content":16092},{"textAlign":53},[16093],{"text":16094,"type":350},"Gabriola Medical Clinic ",{"type":383,"content":16096},[16097],{"type":15,"attrs":16098,"content":16099},{"textAlign":53},[16100],{"text":16101,"type":350},"Perley Health   ",{"type":383,"content":16103},[16104],{"type":15,"attrs":16105,"content":16106},{"textAlign":53},[16107],{"text":16108,"type":350},"Island Health – North Vancouver Island ",{"type":383,"content":16110},[16111],{"type":15,"attrs":16112,"content":16113},{"textAlign":53},[16114],{"text":16115,"type":350},"Kootenay Boundary Family Practice Patient Advisory Committee and Community ",{"type":383,"content":16117},[16118],{"type":15,"attrs":16119,"content":16120},{"textAlign":53},[16121],{"text":16122,"type":350},"University Health Network ",{"_uid":16124,"title":16125,"ctaLeft":16126,"ctaRight":16127,"component":376,"columnLeft":16128,"columnRight":16135},"28474779-17d0-4c94-82ad-353ef9a81399","Bridging Connections Challenge: Team Description Awards",[],[],{"type":12,"content":16129},[16130],{"type":15,"attrs":16131,"content":16132},{"textAlign":53},[16133],{"text":16134,"type":350},"A total of 15 prizes of $1,500 were awarded through a random draw to teams that reviewed and provided back to HEC revisions to short descriptions of their initiatives.",{"type":12,"content":16136},[16137],{"type":380,"content":16138},[16139,16146,16153,16159,16165,16171,16178,16185,16192,16199,16205,16212,16219,16225,16231],{"type":383,"content":16140},[16141],{"type":15,"attrs":16142,"content":16143},{"textAlign":53},[16144],{"text":16145,"type":350},"Keep Breathing Respiratory Exercise Program - Evolve Wellness Studio ",{"type":383,"content":16147},[16148],{"type":15,"attrs":16149,"content":16150},{"textAlign":53},[16151],{"text":16152,"type":350},"NL Health Services – DEIR Council",{"type":383,"content":16154},[16155],{"type":15,"attrs":16156,"content":16157},{"textAlign":53},[16158],{"text":15431,"type":350},{"type":383,"content":16160},[16161],{"type":15,"attrs":16162,"content":16163},{"textAlign":53},[16164],{"text":14994,"type":350},{"type":383,"content":16166},[16167],{"type":15,"attrs":16168,"content":16169},{"textAlign":53},[16170],{"text":14973,"type":350},{"type":383,"content":16172},[16173],{"type":15,"attrs":16174,"content":16175},{"textAlign":53},[16176],{"text":16177,"type":350},"Island Health - Acute Mental Health & Substance Use",{"type":383,"content":16179},[16180],{"type":15,"attrs":16181,"content":16182},{"textAlign":53},[16183],{"text":16184,"type":350},"Quality & Risk Unit – Runnymede Healthcare Center",{"type":383,"content":16186},[16187],{"type":15,"attrs":16188,"content":16189},{"textAlign":53},[16190],{"text":16191,"type":350},"Saint Vincent’s Nursing Home",{"type":383,"content":16193},[16194],{"type":15,"attrs":16195,"content":16196},{"textAlign":53},[16197],{"text":16198,"type":350},"Creative Options Regina",{"type":383,"content":16200},[16201],{"type":15,"attrs":16202,"content":16203},{"textAlign":53},[16204],{"text":15510,"type":350},{"type":383,"content":16206},[16207],{"type":15,"attrs":16208,"content":16209},{"textAlign":53},[16210],{"text":16211,"type":350},"Kootenay Boundary Family Practice Patient Advisory Committee and Community",{"type":383,"content":16213},[16214],{"type":15,"attrs":16215,"content":16216},{"textAlign":53},[16217],{"text":16218,"type":350},"Northern Health",{"type":383,"content":16220},[16221],{"type":15,"attrs":16222,"content":16223},{"textAlign":53},[16224],{"text":15906,"type":350},{"type":383,"content":16226},[16227],{"type":15,"attrs":16228,"content":16229},{"textAlign":53},[16230],{"text":4145,"type":350},{"type":383,"content":16232},[16233],{"type":15,"attrs":16234,"content":16235},{"textAlign":53},[16236],{"text":16237,"type":350},"GMF-U Sacré-Coeur",{"_uid":16239,"title":16240,"ctaLeft":16241,"ctaRight":16242,"component":376,"columnLeft":16243,"columnRight":16250},"164f2ecf-6ecd-405b-a285-fbb76145a811","Mini-Challenge #3: Sustainable Solutions Awards",[],[],{"type":12,"content":16244},[16245],{"type":15,"attrs":16246,"content":16247},{"textAlign":53},[16248],{"text":16249,"type":350},"Teams with the top 10 plans identifying strategies for long-term sustainability planning of their initiatives won $5,000 each. Submissions were reviewed and rated by our judging panel.",{"type":12,"content":16251},[16252],{"type":380,"content":16253},[16254,16261,16267,16273,16279,16285,16292,16299,16305,16312],{"type":383,"content":16255},[16256],{"type":15,"attrs":16257,"content":16258},{"textAlign":53},[16259],{"text":16260,"type":350},"Keep Breathing Program - Evolve Wellness Studio",{"type":383,"content":16262},[16263],{"type":15,"attrs":16264,"content":16265},{"textAlign":53},[16266],{"text":14938,"type":350},{"type":383,"content":16268},[16269],{"type":15,"attrs":16270,"content":16271},{"textAlign":53},[16272],{"text":15431,"type":350},{"type":383,"content":16274},[16275],{"type":15,"attrs":16276,"content":16277},{"textAlign":53},[16278],{"text":14931,"type":350},{"type":383,"content":16280},[16281],{"type":15,"attrs":16282,"content":16283},{"textAlign":53},[16284],{"text":14890,"type":350},{"type":383,"content":16286},[16287],{"type":15,"attrs":16288,"content":16289},{"textAlign":53},[16290],{"text":16291,"type":350},"Les Résidences Mgr Chiasson Inc.",{"type":383,"content":16293},[16294],{"type":15,"attrs":16295,"content":16296},{"textAlign":53},[16297],{"text":16298,"type":350},"Cambridge Memorial Hospital",{"type":383,"content":16300},[16301],{"type":15,"attrs":16302,"content":16303},{"textAlign":53},[16304],{"text":15510,"type":350},{"type":383,"content":16306},[16307],{"type":15,"attrs":16308,"content":16309},{"textAlign":53},[16310],{"text":16311,"type":350},"University Health Network",{"type":383,"content":16313},[16314],{"type":15,"attrs":16315,"content":16316},{"textAlign":53},[16317],{"text":16318,"type":350},"CIUSSS du l'Ouest-de-l'île-de-Montréal",{"_uid":16320,"title":16321,"ctaLeft":16322,"ctaRight":16323,"component":376,"columnLeft":16324,"columnRight":16331},"fc25dd22-a597-49dd-a9bc-970bfd71d694","Shared Reach Challenge Awards",[],[],{"type":12,"content":16325},[16326],{"type":15,"attrs":16327,"content":16328},{"textAlign":53},[16329],{"text":16330,"type":350},"Eight awards of $10,000 each were awarded through a random draw to teams moving the dial on a collective impact indicator related to healthcare worker reach.  For each month of eligible healthcare worker reach data submitted by a team, they received one ballot entry into the draw.",{"type":12,"content":16332},[16333],{"type":380,"content":16334},[16335,16342,16349,16356,16362,16368,16374,16381],{"type":383,"content":16336},[16337],{"type":15,"attrs":16338,"content":16339},{"textAlign":53},[16340],{"text":16341,"type":350},"Fraser Health – Leadership Program",{"type":383,"content":16343},[16344],{"type":15,"attrs":16345,"content":16346},{"textAlign":53},[16347],{"text":16348,"type":350},"North York Family Health Team ",{"type":383,"content":16350},[16351],{"type":15,"attrs":16352,"content":16353},{"textAlign":53},[16354],{"text":16355,"type":350},"Guelph Community Health Centre",{"type":383,"content":16357},[16358],{"type":15,"attrs":16359,"content":16360},{"textAlign":53},[16361],{"text":14890,"type":350},{"type":383,"content":16363},[16364],{"type":15,"attrs":16365,"content":16366},{"textAlign":53},[16367],{"text":14994,"type":350},{"type":383,"content":16369},[16370],{"type":15,"attrs":16371,"content":16372},{"textAlign":53},[16373],{"text":16045,"type":350},{"type":383,"content":16375},[16376],{"type":15,"attrs":16377,"content":16378},{"textAlign":53},[16379],{"text":16380,"type":350},"Gabriola Medical Clinic - Rural and Remote Division of Family Practice ",{"type":383,"content":16382},[16383],{"type":15,"attrs":16384,"content":16385},{"textAlign":53},[16386],{"text":16218,"type":350},{"_uid":16388,"title":16389,"ctaLeft":16390,"ctaRight":16391,"component":376,"columnLeft":16392,"columnRight":16399},"37037a46-9b03-484c-80c1-867b1c91531e","Overall Retention Achievement Awards",[],[],{"type":12,"content":16393},[16394],{"type":15,"attrs":16395,"content":16396},{"textAlign":53},[16397],{"text":16398,"type":350},"For both Innovation Challenge streams, prizes of up to $50,000 awarded to teams that submit the top three reports demonstrating clear and measurable improvements associated with their innovation. Submissions were reviewed and rated by our judging panel.",{"type":12,"content":16400},[16401,16405,16421,16425],{"type":1342,"attrs":16402,"content":16403},{"level":14864,"textAlign":53},[16404],{"text":15931,"type":350},{"type":380,"content":16406},[16407,16414],{"type":383,"content":16408},[16409],{"type":15,"attrs":16410,"content":16411},{"textAlign":53},[16412],{"text":16413,"type":350},"$50,000 – Red Lake Hospital",{"type":383,"content":16415},[16416],{"type":15,"attrs":16417,"content":16418},{"textAlign":53},[16419],{"text":16420,"type":350},"$25,000 – Marathon Family Health Team",{"type":1342,"attrs":16422,"content":16423},{"level":14864,"textAlign":53},[16424],{"text":15952,"type":350},{"type":380,"content":16426},[16427,16434,16441],{"type":383,"content":16428},[16429],{"type":15,"attrs":16430,"content":16431},{"textAlign":53},[16432],{"text":16433,"type":350},"$50,000 – Hospital at Home – Island Health",{"type":383,"content":16435},[16436],{"type":15,"attrs":16437,"content":16438},{"textAlign":53},[16439],{"text":16440,"type":350},"$25,000 – Brant Community Healthcare System - Peer Support Program ",{"type":383,"content":16442},[16443],{"type":15,"attrs":16444,"content":16445},{"textAlign":53},[16446],{"text":15968,"type":350},"Award winners",{"type":12,"content":16449},[16450],{"type":15,"attrs":16451,"content":16452},{"textAlign":53},[16453],{"text":16454,"type":350},"Through the Health Workforce Innovation Challenge, participating teams had several opportunities to win monetary prizes – via random draws or submissions that were reviewed and rated by a panel of judges.",{"id":16,"_uid":16456,"items":16457,"title":5465,"component":1283,"description":16515},"dae1b727-fe70-4961-b739-dfe3a51817e9",[16458,16471,16489,16502],{"_uid":16459,"link":16460,"image":16466,"title":14319,"component":1144,"description":16468},"a0e2a518-57b5-47c2-9379-6dbc7e645663",[16461],{"_uid":16462,"link":16463,"label":16465,"component":1167},"5efea2b3-1d0c-42e7-a543-85606c310d3b",{"id":14316,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":14317,"story":16464},{"name":14319,"id":14320,"uuid":14316,"slug":14321,"url":14317,"full_slug":14317,"_stopResolving":293},"See resource",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":16467},{},{"type":12,"content":16469},[16470],{"type":15},{"_uid":16472,"link":16473,"image":16483,"title":16485,"component":1144,"description":16486},"bb5be390-3687-4082-90b2-5ab689d94d05",[16474],{"_uid":16475,"link":16476,"label":16465,"component":1167},"41200bc1-94c9-45db-a389-5bb39673ecc5",{"id":16477,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":16478,"story":16479},"315e6a38-175b-4cba-8f4f-4cc171165b36","resources/spotlight-series",{"name":16480,"id":16481,"uuid":16477,"slug":16482,"url":16478,"full_slug":16478,"_stopResolving":293},"Spotlight Series",131520014968245,"spotlight-series",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":16484},{},"Webinar - Caring for the carers: Improving the psychological well-being of the health workforce",{"type":12,"content":16487},[16488],{"type":15},{"_uid":16490,"link":16491,"image":16496,"title":16498,"component":1144,"description":16499},"8c3822aa-b137-4eac-9bf7-46b3336925d5",[16492],{"_uid":16493,"link":16494,"label":16465,"component":1167},"0c79d4e0-4630-49d6-bc10-651d49920c85",{"id":16,"url":16495,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16495},"https://healthworkforce.ca/resources/",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":16497},{},"Health Workforce Canada: Resources",{"type":12,"content":16500},[16501],{"type":15},{"_uid":16503,"link":16504,"image":16509,"title":16511,"component":1144,"description":16512},"928e122f-ff92-43c5-b4e9-7b6161da04a4",[16505],{"_uid":16506,"link":16507,"label":16465,"component":1167},"1c1a78c1-7b48-4f04-802d-8ded72edc01f",{"id":16,"url":16508,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16508},"https://www.cma.ca/physician-wellness-hub",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":16510},{},"Canadian Medical Association Physician Wellness Hub",{"type":12,"content":16513},[16514],{"type":15},{"type":12,"content":16516},[16517],{"type":15},{"id":16,"_uid":16519,"link":16520,"image":16526,"title":16531,"video_id":16,"component":1602,"media_type":1337,"description":16532,"video_title":16},"9d415443-0cde-4a20-8802-6d03a64ec582",[16521],{"_uid":16522,"link":16523,"label":16525,"component":1327},"271fc820-654f-4cf3-972e-f877b0e5faee",{"id":16,"url":16524,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16524},"https://cd.healthcareexcellence.ca/cn/a7jlx/newsletter-subscribe","Sign me up",{"id":16527,"alt":16528,"name":16,"focus":16,"title":16528,"source":16,"filename":16529,"copyright":16,"fieldtype":284,"meta_data":16530,"is_external_url":286},114298830229201,"20240318 E Learning Already Enrolled","https://a-ca.storyblok.com/f/850807391887861/7132110975/20240318-e-learning-already-enrolled.png",{}," Do you want to improve workforce retention?",{"type":12,"content":16533},[16534],{"type":15,"attrs":16535,"content":16536},{"textAlign":53},[16537],{"text":16538,"type":350},"Stay tuned for more resources and learnings you can use to help support and retain your workforce. Subscribe to HEC's newsletter for updates.",{"id":16,"_uid":16540,"title":16541,"component":5191,"description":16542,"partners_list":16549},"e0fa0896-7e6c-48b7-b5fe-41d809b02179","Supporting Organizations",{"type":12,"content":16543},[16544],{"type":15,"attrs":16545,"content":16546},{"textAlign":53},[16547],{"text":16548,"type":350},"Thank you to the 18 supporting organizations, patient partner judges and coaches for driving change across the country, sharing expertise and resources, and committing to common healthcare goals - during the Challenge and beyond.",[16550,16563,16574,16587,16599,16608,16620,16632,16645,16658,16670,16683,16695,16708,16718,16727,16740,16748],{"_uid":16551,"link":16552,"image":16558,"component":5208,"partner_name":16562},"228f9d8a-be69-4a50-9da5-62b0945d1cd0",[16553],{"_uid":16554,"link":16555,"label":16557,"component":1167},"cea02cbb-cadf-4b1f-8d11-2724cde6ce91",{"id":16,"url":16556,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16556},"https://arthritis.ca/","Arthritis Society Canada",{"id":16559,"alt":16557,"name":16,"focus":16,"title":16557,"source":16,"filename":16560,"copyright":16,"fieldtype":284,"meta_data":16561,"is_external_url":286},131583139398662,"https://a-ca.storyblok.com/f/850807391887861/768x511/895ae60eea/arthritis-society-canada.png",{"alt":16557,"title":16557,"source":16,"copyright":16},"Canadian Centre on Substance Use and Addiction",{"_uid":16564,"link":16565,"image":16570,"component":5208,"partner_name":16562},"fe611e62-57eb-41aa-b400-4f3af62a3dc6",[16566],{"_uid":16567,"link":16568,"label":16562,"component":1167},"b8cdf2e2-5896-4db7-ad55-704304e9c1f9",{"id":16,"url":16569,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16569},"https://www.ccsa.ca/en",{"id":16571,"alt":16562,"name":16,"focus":16,"title":16562,"source":16,"filename":16572,"copyright":16,"fieldtype":284,"meta_data":16573,"is_external_url":286},114296822549715,"https://a-ca.storyblok.com/f/850807391887861/1523c5b9a5/canadian-centre-on-substance-use-and-addiction-bilingual.png",{"alt":16562,"title":16562,"source":16,"copyright":16},{"_uid":16575,"link":16576,"image":16582,"component":5208,"partner_name":16581},"07e99be5-b8f3-43d4-9b87-e0d6d4b7865c",[16577],{"_uid":16578,"link":16579,"label":16581,"component":1167},"407fd1db-e812-4ce2-ad11-5f52bd306e8d",{"id":16,"url":16580,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16580},"https://cchl-ccls.ca/","Canadian College of Health Leaders",{"id":16583,"alt":16584,"name":16,"focus":16,"title":16584,"source":16,"filename":16585,"copyright":16,"fieldtype":284,"meta_data":16586,"is_external_url":286},114296820137170,"Canadian College Of Health Leaders","https://a-ca.storyblok.com/f/850807391887861/afae90d6b4/canadian-college-of-health-leaders.png",{},{"_uid":16588,"link":16589,"image":16595,"component":5208,"partner_name":16594},"b56f8979-8a46-4089-af57-eb7b3afc218c",[16590],{"_uid":16591,"link":16592,"label":16594,"component":1167},"389c6f84-4880-47e2-92bb-fe8bc7fec48a",{"id":16,"url":16593,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16593},"https://nursesunions.ca/","Canadian Federation of Nurses Unions",{"id":16596,"alt":16594,"name":16,"focus":16,"title":16594,"source":16,"filename":16597,"copyright":16,"fieldtype":284,"meta_data":16598,"is_external_url":286},131587949704200,"https://a-ca.storyblok.com/f/850807391887861/768x511/7773a2c2a7/canadian-federation-of-nurses-unions.png",{"alt":16594,"title":16594,"source":16,"copyright":16},{"_uid":16600,"link":16601,"image":16606,"component":5208,"partner_name":16605},"7a6391d2-227b-4782-b5b1-d17a8a177863",[16602],{"_uid":16603,"link":16604,"label":16605,"component":1167},"16b61a31-854e-4b56-b2c4-bea0fbe6b9da",{"id":16,"url":5241,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5241},"Canada Health Infoway",{"id":5244,"alt":16605,"name":16,"focus":16,"title":16605,"source":16,"filename":5246,"copyright":16,"fieldtype":284,"meta_data":16607,"is_external_url":286},{"alt":16605,"title":16605,"source":16,"copyright":16},{"_uid":16609,"link":16610,"image":16616,"component":5208,"partner_name":16615},"f6a225bb-8422-4b32-be47-bd1981dd4afe",[16611],{"_uid":16612,"link":16613,"label":16615,"component":1167},"bc29e48a-03e6-4240-b1f8-c46e2f6cc95b",{"id":16,"url":16614,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16614},"https://chlnet.ca/","Canadian Health Leadership Network",{"id":16617,"alt":16615,"name":16,"focus":16,"title":16615,"source":16,"filename":16618,"copyright":16,"fieldtype":284,"meta_data":16619,"is_external_url":286},114296814595279,"https://a-ca.storyblok.com/f/850807391887861/3438f0f6c6/canadian-health-leadership-network-bilingual.png",{"alt":16615,"title":16615,"source":16,"copyright":16},{"_uid":16621,"link":16622,"image":16628,"component":5208,"partner_name":16627},"1d3f7af5-f952-47af-b170-4b2daf08f904",[16623],{"_uid":16624,"link":16625,"label":16627,"component":1167},"599a7b2f-06be-4bd8-b568-3491ac1cdfb1",{"id":16,"url":16626,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16626},"https://www.hhr-rhs.ca/en/","Canadian Health Workforce Network",{"id":16629,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":16630,"copyright":16,"fieldtype":284,"meta_data":16631,"is_external_url":286},131593077523465,"https://a-ca.storyblok.com/f/850807391887861/350x102/91acb42180/canadian-health-workforce-network.webp",{},{"_uid":16633,"link":16634,"image":16640,"component":5208,"partner_name":16639},"cff2fbbc-8cb9-4cc5-9470-c99d9f6cb534",[16635],{"_uid":16636,"link":16637,"label":16639,"component":1167},"352951ce-2089-470f-a3e5-9b5a8e1f2437",{"id":16,"url":16638,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16638},"https://www.cihi.ca/en","Canadian Institute for Health Information",{"id":16641,"alt":16642,"name":16,"focus":16,"title":16642,"source":16,"filename":16643,"copyright":16,"fieldtype":284,"meta_data":16644,"is_external_url":286},114296803515593,"Canadian Institute For Health Information (CIHI) Bilingual","https://a-ca.storyblok.com/f/850807391887861/b05cc66c99/canadian-institute-for-health-information-cihi-bilingual.png",{},{"_uid":16646,"link":16647,"image":16653,"component":5208,"partner_name":16652},"8855f250-5e4a-47cf-b219-e712ad77eb02",[16648],{"_uid":16649,"link":16650,"label":16652,"component":1167},"684228ee-76c7-498b-983e-0e075601333d",{"id":16,"url":16651,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16651},"https://www.cma.ca/","Canadian Medical Association",{"id":16654,"alt":16655,"name":16,"focus":16,"title":16655,"source":16,"filename":16656,"copyright":16,"fieldtype":284,"meta_data":16657,"is_external_url":286},114296836455642,"CMA Bilingual","https://a-ca.storyblok.com/f/850807391887861/64ed57cd29/cma-bilingual.png",{},{"_uid":16659,"link":16660,"image":16666,"component":5208,"partner_name":16665},"164d2553-e5fe-43f9-b3e5-1f57b73019b4",[16661],{"_uid":16662,"link":16663,"label":16665,"component":1167},"a1ee0969-dec3-4610-ae5a-4df9ffaa14e6",{"id":16,"url":16664,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16664},"https://www.childrenshealthcarecanada.ca/en/index.aspx","Children’s Healthcare Canada",{"id":16667,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":16668,"copyright":16,"fieldtype":284,"meta_data":16669,"is_external_url":286},131594183164938,"https://a-ca.storyblok.com/f/850807391887861/768x511/41e35cd0a0/children-s-healthcare-canada.png",{},{"_uid":16671,"link":16672,"image":16678,"component":5208,"partner_name":16677},"5132cc99-d283-4ae2-86f8-b113c54e7308",[16673],{"_uid":16674,"link":16675,"label":16677,"component":1167},"b5410e53-9da2-4c49-a26b-1ec277c07a97",{"id":16,"url":16676,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16676},"https://cihr-irsc.gc.ca/e/13733.html","CIHR Institute of Health Services and Policy Research",{"id":16679,"alt":16680,"name":16,"focus":16,"title":16680,"source":16,"filename":16681,"copyright":16,"fieldtype":284,"meta_data":16682,"is_external_url":286},114299859685335,"CIHR Web","https://a-ca.storyblok.com/f/850807391887861/b72ca7cff3/cihr-web.png",{},{"_uid":16684,"link":16685,"image":16691,"component":5208,"partner_name":16690},"f335acf6-32be-45dc-8012-9ef6107f4b0c",[16686],{"_uid":16687,"link":16688,"label":16690,"component":1167},"fd2c8c72-deb2-490d-a308-82f3e902413b",{"id":16,"url":16689,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16689},"https://www.healthcarecan.ca/","HealthcareCAN",{"id":16692,"alt":16690,"name":16,"focus":16,"title":16690,"source":16,"filename":16693,"copyright":16,"fieldtype":284,"meta_data":16694,"is_external_url":286},114300523888765,"https://a-ca.storyblok.com/f/850807391887861/0430a6ad7e/healthcarecan.png",{"alt":16690,"title":16690,"source":16,"copyright":16},{"_uid":16696,"link":16697,"image":16703,"component":5208,"partner_name":16702},"ac00fad3-37a9-4005-9340-b1ce3b8ce821",[16698],{"_uid":16699,"link":16700,"label":16702,"component":1167},"b3c0a99c-6f61-4ea8-a43f-1371cbacbf0a",{"id":16,"url":16701,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16701},"https://www.canada.ca/en/health-canada/news/2023/02/working-together-to-improve-health-care-for-canadians.html","Health Canada",{"id":16704,"alt":16705,"name":16,"focus":16,"title":16705,"source":16,"filename":16706,"copyright":16,"fieldtype":284,"meta_data":16707,"is_external_url":286},114296859708647,"Health Canada Bilingual","https://a-ca.storyblok.com/f/850807391887861/ddab96100a/health-canada-bilingual.png",{},{"_uid":16709,"link":16710,"image":16714,"component":5208,"partner_name":5216},"5af4c4d1-4e85-4f7b-8a39-bd0600590b13",[16711],{"_uid":16712,"link":16713,"label":5216,"component":1167},"66e2d800-b6d4-40f6-b2d2-143b1458a0b8",{"id":16,"url":5215,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5215},{"id":16715,"alt":5216,"name":16,"focus":16,"title":16,"source":16,"filename":16716,"copyright":16,"fieldtype":284,"meta_data":16717,"is_external_url":286},112112661451755,"https://a-ca.storyblok.com/f/850807391887861/512x251/3e91d18ca3/hqbc-v2.png",{"alt":5216,"title":16,"source":16,"copyright":16},{"_uid":16719,"link":16720,"image":16725,"component":5208,"partner_name":5229},"7a7d7764-36bd-450e-8c15-c08457393702",[16721],{"_uid":16722,"link":16723,"label":5229,"component":1167},"94199257-3f6c-4a2f-9d3a-166f62068053",{"id":16,"url":16724,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16724},"https://hqca.ca/",{"id":5231,"alt":5232,"name":16,"focus":16,"title":5232,"source":16,"filename":5233,"copyright":16,"fieldtype":284,"meta_data":16726,"is_external_url":286},{},{"_uid":16728,"link":16729,"image":16735,"component":5208,"partner_name":16734},"1abef6e7-59df-4819-9c41-47a6aa898934",[16730],{"_uid":16731,"link":16732,"label":16734,"component":1167},"b8cbd26c-a7ac-43af-9b92-c4974f4e9c27",{"id":16,"url":16733,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16733},"https://healthstandards.org/","Health Standards Ontario",{"id":16736,"alt":16737,"name":16,"focus":16,"title":16737,"source":16,"filename":16738,"copyright":16,"fieldtype":284,"meta_data":16739,"is_external_url":286},114296853617891,"HSO Logo","https://a-ca.storyblok.com/f/850807391887861/2f9a2ec3f5/hso-logo.png",{},{"_uid":16741,"link":16742,"image":16746,"component":5208,"partner_name":5294},"a24c685e-e19e-4c51-8d72-0f6edbcf3450",[16743],{"_uid":16744,"link":16745,"label":5294,"component":1167},"3071e135-faf9-4f68-8d99-f58e61aa79b6",{"id":16,"url":5293,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":5293},{"id":5296,"alt":5297,"name":16,"focus":16,"title":5297,"source":16,"filename":5298,"copyright":16,"fieldtype":284,"meta_data":16747,"is_external_url":286},{},{"_uid":16749,"link":16750,"image":16756,"component":5208,"partner_name":16755},"d60b63b6-9088-4f25-90e8-18080f4815eb",[16751],{"_uid":16752,"link":16753,"label":16755,"component":1167},"574042cc-5c44-4b97-846f-62f13ef60530",{"id":16,"url":16754,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16754},"https://switchbc.ca/","SWITCH BC",{"id":16757,"alt":16758,"name":16,"focus":16,"title":16,"source":16,"filename":16759,"copyright":16,"fieldtype":284,"meta_data":16760,"is_external_url":286},112112661521389,"switch bc","https://a-ca.storyblok.com/f/850807391887861/512x251/3dc954d080/switch-bc-v2.png",{"alt":16758,"title":16,"source":16,"copyright":16},[143,150,129],[16763,16787,16794],{"_uid":16764,"content":16765,"component":1411},"ab13dff9-7836-4ea4-9b81-d70abc205b0d",[16766],{"_uid":16767,"content":16768,"component":1410},"476d96bd-090a-478c-b6f4-9b2e9da2ba4d",{"type":12,"content":16769},[16770,16777,16782],{"type":1342,"attrs":16771,"content":16772},{"level":1500,"textAlign":53},[16773],{"text":16774,"type":350,"marks":16775},"What is the Health Workforce Innovation Challenge?",[16776],{"type":1438},{"type":15,"attrs":16778,"content":16779},{"textAlign":53},[16780],{"text":16781,"type":350},"Offered by Healthcare Excellence Canada in 2023 to 2024, the Health Workforce Innovation Challenge (“the Challenge”) provided financial awards, coaching, resources and a peer network to nearly 150 healthcare teams interested in taking steps to retain and support their staff.",{"type":15,"attrs":16783,"content":16784},{"textAlign":53},[16785],{"text":16786,"type":350},"Teams came from urban, rural and remote areas in every province. They demonstrated that solutions can be applied in any healthcare setting: long-term care, hospitals, primary care, home and community care, mental health and addictions, healthcare associations, and health regions and authorities.",{"id":16,"_uid":16788,"image":16789,"component":7380},"bfe52ac4-335f-4624-a5c7-6463287a8120",{"id":16790,"alt":16791,"name":16,"focus":16,"title":16,"source":16,"filename":16792,"copyright":16,"fieldtype":284,"meta_data":16793,"is_external_url":286},132300303115326,"Map of Canada representing the number of participating teams in the Health Workforce Innovation Challenge. Long description follows.","https://a-ca.storyblok.com/f/850807391887861/2000x1857/ac15006b17/hwic-participating-map-en.webp",{"alt":16791,"title":16,"source":16,"copyright":16},{"id":16,"_uid":16795,"content":16796,"component":1411},"e023e92f-9d0d-47d3-9094-d8a8a75c349a",[16797],{"_uid":16798,"content":16799,"component":1410},"a37f9f85-b8db-40da-a96c-542c950cd7fe",{"type":12,"content":16800},[16801],{"type":15,"attrs":16802,"content":16803},{"textAlign":53},[16804],{"text":16805,"type":350,"marks":16806},"Read the accessible long description of the map",[16807],{"type":1393,"attrs":16808},{"href":16809,"uuid":16810,"anchor":53,"custom":16811,"target":1397,"linktype":1159,"story":16812},"/accessible-long-description-health-workforce-innovation-challenge-map","d43e963c-b8d3-4902-b080-64c77b7c31f9",{},{"name":16813,"id":16814,"uuid":16810,"slug":16815,"url":16815,"full_slug":16815,"_stopResolving":293},"Accessible Long Description: Health Workforce Innovation Challenge Map",146770389838002,"accessible-long-description-health-workforce-innovation-challenge-map","health-workforce-innovation-challenge","programs/health-workforce-innovation-challenge",-5240,[],{"parent_slug":1365,"umbraco_path":16821,"umbraco_uuid":16822},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/HealthWorkforceInnovationChallenge","cb9a0542-e1b5-46e5-9478-1eae7e8ec38a","4ac09150-7cc5-415d-9fd6-bb401264460d","2025-12-15T20:04:35.874Z",[],[16827],{"path":16828,"name":16829,"lang":307,"published":293},"programmes/defi-innovation-personnel-de-sante","Défi Innovation : Personnel de santé",{"name":16831,"created_at":16832,"published_at":16833,"updated_at":16834,"id":16835,"uuid":16836,"content":16837,"slug":17224,"full_slug":17225,"sort_by_date":53,"position":17226,"tag_list":17227,"is_startpage":286,"parent_id":1525,"meta_data":17228,"group_id":17231,"first_published_at":17232,"release_id":53,"lang":301,"path":53,"alternates":17233,"default_full_slug":17225,"translated_slugs":17234},"TeamSTEPPS Canada Essentials Course","2025-12-15T20:04:40.031Z","2026-02-24T14:43:15.075Z","2026-02-24T14:43:15.110Z",123451310290124,"720a78fc-d35b-414e-b405-0133f5dac601",{"seo":16838,"_uid":16840,"hero":16841,"type":16892,"theme":352,"banner":16893,"format":16902,"topics":16903,"Noindex":286,"content":16904,"audience":17197,"component":1375,"contentSticky":17198},{"title":16831,"plugin":330,"description":16839},"A self-directed program that helps you optimize patient care by improving communication and teamwork skills.","94d603ff-b726-4f79-ad8f-d758eb5760bc",[16842],{"get":16843,"_uid":16887,"image":16888,"title":16831,"status":16891,"component":342,"description":16839,"programType":293,"requirements":16,"programEndDate":16,"programStartDate":16,"inscriptionsEndDate":16,"inscriptionsStartDate":16},{"type":12,"content":16844},[16845,16850],{"type":15,"attrs":16846,"content":16847},{"textAlign":1487},[16848],{"text":16849,"type":350},"The course is built on an evidence-based framework to optimize team performance and improve patient safety across the healthcare delivery system. The course consists of five key principles:",{"type":380,"content":16851},[16852,16859,16866,16873,16880],{"type":383,"content":16853},[16854],{"type":15,"attrs":16855,"content":16856},{"textAlign":53},[16857],{"text":16858,"type":350},"Team structure",{"type":383,"content":16860},[16861],{"type":15,"attrs":16862,"content":16863},{"textAlign":53},[16864],{"text":16865,"type":350},"Communication",{"type":383,"content":16867},[16868],{"type":15,"attrs":16869,"content":16870},{"textAlign":53},[16871],{"text":16872,"type":350},"Leadership",{"type":383,"content":16874},[16875],{"type":15,"attrs":16876,"content":16877},{"textAlign":53},[16878],{"text":16879,"type":350},"Situation monitoring",{"type":383,"content":16881},[16882],{"type":15,"attrs":16883,"content":16884},{"textAlign":53},[16885],{"text":16886,"type":350},"Mutual support","2b17a72a-a93f-4a11-ba00-0ac4a1da76f5",{"id":16889,"filename":16890,"fieldtype":284},114298831367890,"https://a-ca.storyblok.com/f/850807391887861/1df5815888/20240318-e-learning-teamstepps-1.png","on-demand",[215],[16894],{"_uid":16895,"file":16896,"link":16898,"label":16900,"linkType":1393,"component":5679,"linkLabel":16901},"553c51f5-ed83-467b-84d4-b57d24a2ea8c",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":16897},{},{"id":16,"url":16899,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16899},"https://enroll.hec-esc.ca/simple_order?catalogid=TeamSTEPPS-Canada-Essentials-ENGLISH&quantity=1&return=https%3A%2F%2Fenroll.hec-esc.ca&cm_locale=en%22%3EBuy","Team STEPPS Essential Course","Enroll for free",[],[84,69,106,46,32,76,98],[16905,16922,17051,17162,17186],{"id":16,"_uid":16906,"content":16907,"component":367},"a55b4e78-3b15-4f92-827f-1562c60c7144",[16908],{"_uid":16909,"content":16910,"component":1410},"6e5b8272-8427-44d8-8aea-c529a9748b23",{"type":12,"content":16911},[16912,16917],{"type":1342,"attrs":16913,"content":16914},{"level":1500,"textAlign":53},[16915],{"text":16916,"type":350},"Who should enroll",{"type":15,"attrs":16918,"content":16919},{"textAlign":53},[16920],{"text":16921,"type":350},"Below is a list of examples of who could enroll in TeamSTEPPS Canada Essentials. We also encourage those enrolled in their field of study who fall in these categories to also enroll.",{"id":16,"_uid":16923,"items":16924,"component":17050},"275ed78c-fe8a-487c-b3b9-d87883546eb9",[16925,16985],{"_uid":16926,"link":16927,"image":16932,"title":16937,"component":16938,"description":16939},"be330109-343e-421e-9a5a-40226efd167e",[16928],{"_uid":16929,"link":16930,"label":16931,"component":1327},"5ab5defc-db5d-4323-9640-7a39d861f23e",{"id":16,"url":16899,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16899},"Enroll for Free",{"id":16933,"alt":16934,"name":16,"focus":16,"title":16934,"source":16,"filename":16935,"copyright":16,"fieldtype":284,"meta_data":16936,"is_external_url":286},114298814504649,"Istock 481073822","https://a-ca.storyblok.com/f/850807391887861/2f345cdf9c/istock-481073822.jpg",{},"Registered healthcare providers","image-text-colored-item",{"type":12,"content":16940},[16941],{"type":380,"content":16942},[16943,16950,16957,16964,16971,16978],{"type":383,"content":16944},[16945],{"type":15,"attrs":16946,"content":16947},{"textAlign":53},[16948],{"text":16949,"type":350},"Registered Nurses, Nurse Practitioners, Licensed Practical Nurses",{"type":383,"content":16951},[16952],{"type":15,"attrs":16953,"content":16954},{"textAlign":53},[16955],{"text":16956,"type":350},"General Practitioners, Specialists (e.g., Cardiologists, Pediatricians)",{"type":383,"content":16958},[16959],{"type":15,"attrs":16960,"content":16961},{"textAlign":53},[16962],{"text":16963,"type":350},"Physician Assistants",{"type":383,"content":16965},[16966],{"type":15,"attrs":16967,"content":16968},{"textAlign":53},[16969],{"text":16970,"type":350},"Registered Midwives",{"type":383,"content":16972},[16973],{"type":15,"attrs":16974,"content":16975},{"textAlign":53},[16976],{"text":16977,"type":350},"Pharmacists",{"type":383,"content":16979},[16980],{"type":15,"attrs":16981,"content":16982},{"textAlign":53},[16983],{"text":16984,"type":350},"Allied Health Professionals including Physiotherapists, Occupational Therapists, Speech-language Pathologists, Respiratory Therapists, Radiology Technicians",{"_uid":16986,"link":16987,"image":16991,"title":16996,"component":16938,"description":16997},"f10588db-be05-4894-b4f2-73a2ac8b56f3",[16988],{"_uid":16989,"link":16990,"label":16931,"component":1327},"47827edc-ce27-4f29-8938-f4b7c87f87d0",{"id":16,"url":16899,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":16899},{"id":16992,"alt":16993,"name":16,"focus":16,"title":16993,"source":16,"filename":16994,"copyright":16,"fieldtype":284,"meta_data":16995,"is_external_url":286},114298827869904,"Istock 1307432573","https://a-ca.storyblok.com/f/850807391887861/b0d6345860/istock-1307432573.jpg",{},"Non-Registered healthcare providers",{"type":12,"content":16998},[16999],{"type":380,"content":17000},[17001,17008,17015,17022,17029,17036,17043],{"type":383,"content":17002},[17003],{"type":15,"attrs":17004,"content":17005},{"textAlign":53},[17006],{"text":17007,"type":350},"Personal Support Workers",{"type":383,"content":17009},[17010],{"type":15,"attrs":17011,"content":17012},{"textAlign":53},[17013],{"text":17014,"type":350},"Health Care Aides",{"type":383,"content":17016},[17017],{"type":15,"attrs":17018,"content":17019},{"textAlign":53},[17020],{"text":17021,"type":350},"Community Health Workers",{"type":383,"content":17023},[17024],{"type":15,"attrs":17025,"content":17026},{"textAlign":53},[17027],{"text":17028,"type":350},"Recreation Therapists",{"type":383,"content":17030},[17031],{"type":15,"attrs":17032,"content":17033},{"textAlign":53},[17034],{"text":17035,"type":350},"Rehabilitation Assistants",{"type":383,"content":17037},[17038],{"type":15,"attrs":17039,"content":17040},{"textAlign":53},[17041],{"text":17042,"type":350},"Pharmacy Assistants",{"type":383,"content":17044},[17045],{"type":15,"attrs":17046,"content":17047},{"textAlign":53},[17048],{"text":17049,"type":350},"Unit Clerks/Medical Office Assistants","image-text-colored",{"id":16,"_uid":17052,"title":17053,"columns":17054,"component":9160,"description":17150},"6c5e9675-3bbe-4295-b147-108c5d09c2bf","International TeamSTEPPS Courses and Resources",[17055,17117],{"_uid":17056,"image":17057,"title":17061,"content":17062,"component":9088},"0e5c64ac-9ad8-4183-b981-15fee4e6b462",{"id":17058,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":17059,"copyright":16,"fieldtype":284,"meta_data":17060,"is_external_url":286},122014253089446,"https://a-ca.storyblok.com/f/850807391887861/1383x1384/c036c4ddc8/asset-12-175x.webp",{},"United States",[17063,17086,17091,17112],{"_uid":17064,"content":17065,"component":1410},"abfd4fd7-c73b-4972-b0db-52b65f939c3b",{"type":12,"content":17066},[17067,17072,17081],{"type":1342,"attrs":17068,"content":17069},{"level":1344,"textAlign":53},[17070],{"text":17071,"type":350},"Agency for Healthcare Research and Quality (AHRQ)",{"type":15,"attrs":17073,"content":17074},{"textAlign":53},[17075,17079],{"text":17076,"type":350,"marks":17077},"Language",[17078],{"type":1438},{"text":17080,"type":350},": English",{"type":15,"attrs":17082,"content":17083},{"textAlign":53},[17084],{"text":17085,"type":350},"Visit AHRQ website for the online TeamSTEPPS curriculum including instructor-led and self-paced trainings as well as other resources.",{"_uid":17087,"link":17088,"label":17090,"component":1327},"69d29510-4df6-4e75-b12d-33813f084f94",{"id":16,"url":17089,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":17089},"https://www.ahrq.gov/teamstepps/index.html","TeamSTEPPS® | Agency for Healthcare Research and Quality (ahrq.gov)",{"_uid":17092,"content":17093,"component":1410},"036b1913-5941-4a20-a89b-1c5c2b91e9a5",{"type":12,"content":17094},[17095,17100,17107],{"type":1342,"attrs":17096,"content":17097},{"level":1344,"textAlign":53},[17098],{"text":17099,"type":350},"American Hospital Association (AHA)",{"type":15,"attrs":17101,"content":17102},{"textAlign":53},[17103,17106],{"text":17076,"type":350,"marks":17104},[17105],{"type":1438},{"text":17080,"type":350},{"type":15,"attrs":17108,"content":17109},{"textAlign":53},[17110],{"text":17111,"type":350},"Offers virtual and in-person Master trainer courses and other resources.",{"_uid":17113,"link":17114,"label":17116,"component":1327},"f200f143-7e09-4689-8498-56554b484169",{"id":16,"url":17115,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":17115},"https://www.aha.org/center/team-training/getting-started-teamstepps","Getting Started with TeamSTEPPS | Team Training | Center | AHA",{"_uid":17118,"image":17119,"title":17121,"content":17122,"component":9088},"2735edc1-728e-4887-8938-54e26d3d7175",{"id":17058,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":17059,"copyright":16,"fieldtype":284,"meta_data":17120,"is_external_url":286},{},"Switzerland",[17123,17145],{"_uid":17124,"content":17125,"component":1410},"5e09a77a-b2fb-45df-852b-ee2dce9b59c9",{"type":12,"content":17126},[17127,17132,17140],{"type":1342,"attrs":17128,"content":17129},{"level":1344,"textAlign":53},[17130],{"text":17131,"type":350},"Federation of Vaud Hospitals (FVH)",{"type":15,"attrs":17133,"content":17134},{"textAlign":53},[17135,17138],{"text":17076,"type":350,"marks":17136},[17137],{"type":1438},{"text":17139,"type":350},": French",{"type":15,"attrs":17141,"content":17142},{"textAlign":53},[17143],{"text":17144,"type":350},"Offers select resources.",{"_uid":17146,"link":17147,"label":17149,"component":1327},"6a79c292-7085-484b-8087-d96e25ec7700",{"id":16,"url":17148,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":17148},"https://www.fhv.ch/jcms/fhv_13899/outils-teamstepps-mis-a-disposition-pour-la-fhv","Switzerland FHV.ch",{"type":12,"content":17151},[17152,17157],{"type":15,"attrs":17153,"content":17154},{"textAlign":53},[17155],{"text":17156,"type":350},"TeamSTEPPS Canada is based on a program jointly developed by the United States Department of Defense and the Agency for Healthcare Research and Quality and has been contextualized for use in the Canadian healthcare context.",{"type":15,"attrs":17158,"content":17159},{"textAlign":1487},[17160],{"text":17161,"type":350},"Below you will find the list of organizations and countries currently utilizing TeamSTEPPS courses and resources across the globe.",{"id":16,"_uid":17163,"link":17164,"image":17174,"title":17171,"video_id":16,"component":1602,"media_type":1337,"description":17179,"video_title":16},"27bebd4e-0ab8-4a3f-a742-00c381945ff6",[17165],{"_uid":17166,"link":17167,"label":17171,"component":1327},"e75af796-9adc-4cbb-8787-24ab5f9c337e",{"id":17168,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":17169,"story":17170},"515a6db5-7990-4f67-b458-811cab7e99cf","resources/rethinking-patient-safety-discussion-guide",{"name":17171,"id":17172,"uuid":17168,"slug":17173,"url":17169,"full_slug":17169,"_stopResolving":293},"Rethinking Patient Safety Discussion Guide",113880292322786,"rethinking-patient-safety-discussion-guide",{"id":17175,"alt":17176,"name":16,"focus":16,"title":17176,"source":16,"filename":17177,"copyright":16,"fieldtype":284,"meta_data":17178,"is_external_url":286},114296481393780,"Homepage Block (540X440px) ENG (1)","https://a-ca.storyblok.com/f/850807391887861/30fbd660ed/homepage-block-540x440px-eng-1.png",{},{"type":12,"content":17180},[17181],{"type":15,"attrs":17182,"content":17183},{"textAlign":53},[17184],{"text":17185,"type":350},"This discussion guide explores a new approach to patient safety where everyone contributes to safer care, and the vital roles of cultural and psychological safety are emphasized.",{"id":16,"cta":17187,"_uid":17192,"items":17193,"title":17196,"component":1373},[17188],{"_uid":17189,"link":17190,"label":1366,"component":1327},"4d082965-7658-4248-871a-ddd0912924df",{"id":1360,"url":16,"linktype":1159,"fieldtype":1160,"cached_url":1361,"story":17191},{"name":1363,"id":1364,"uuid":1360,"slug":1365,"url":1361,"full_slug":1361,"_stopResolving":293},"37d811bd-18a5-4024-9219-06dd1f3f76b7",[17194,17195,16836],"293b7e36-6497-4fe6-b4f7-3f08975e9caf","478ec56f-2041-4ac2-869b-6f9ea5f3db49","Related Programs",[143,115,129,136,150],[17199],{"id":16,"_uid":17200,"content":17201,"component":1411},"0b75d79a-e1f7-402d-880e-13fccb288543",[17202,17216],{"_uid":17203,"content":17204,"component":1410},"3cc798a5-c9f1-41ab-9859-ff2f45daeb66",{"type":12,"content":17205},[17206,17211],{"type":1342,"attrs":17207,"content":17208},{"level":1500,"textAlign":53},[17209],{"text":17210,"type":350},"Already Enrolled?",{"type":15,"attrs":17212,"content":17213},{"textAlign":53},[17214],{"text":17215,"type":350},"Login to Healthcare Excellence Canada's online learning platform to access the course.",{"_uid":17217,"file":17218,"link":17220,"label":17222,"linkType":1393,"component":5679,"linkLabel":17223},"104b4fb2-a8df-4118-b797-76182f1cd728",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":17219},{},{"id":16,"url":17221,"target":1397,"linktype":1398,"fieldtype":1160,"cached_url":17221},"https://hec-esc.brightspace.com/d2l/login","Team STEPPS Canada Essentials Course","Access the course","teamstepps-course","programs/teamstepps-course",-5300,[],{"parent_slug":1365,"umbraco_path":17229,"umbraco_uuid":17230},"/HealthcareExcellenceCanada/WhatWeDo/AllPrograms/TeamSTEPPSCanadaEssentialsCourse","f17a6869-5ddb-4578-8bad-0c86a613597b","d692bc2c-8f68-48d5-b3dd-5f5e72197fbb","2025-12-15T20:04:40.128Z",[],[17235],{"path":17236,"name":17237,"lang":307,"published":293},"programmes/cours-teamstepps","Cours sur les notions essentielles de TeamSTEPPS Canada",17,1776087527878]