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Shaping what comes next.",{"type":15,"attrs":312,"content":313},{"textAlign":53},[314],{"text":315,"type":295},"Over the past five years, Healthcare Excellence Canada (HEC) and partners across the country have been working together to improve the quality and safety of care.",{"type":15,"attrs":317,"content":318},{"textAlign":53},[319],{"text":320,"type":295},"Across communities and care settings, people have shared learning and applied proven approaches that strengthen care experiences and outcomes.",{"type":15,"attrs":322,"content":323},{"textAlign":53},[324],{"text":325,"type":295},"Thousands of healthcare leaders, providers, policymakers, patients, caregivers and community partners have contributed to this effort.",{"type":15,"attrs":327,"content":328},{"textAlign":53},[329],{"text":330,"type":295},"Through more than 80,000 HEC engagements with healthcare leaders across the country, this collective effort has driven meaningful improvements in healthcare quality and safety, expanded access to care and supported the health workforce.",{"type":15,"attrs":332,"content":333},{"textAlign":53},[334],{"text":335,"type":295},"Together, this work has had the potential to impact more than four million people across the country.",{"type":15,"attrs":337,"content":338},{"textAlign":53},[339],{"text":340,"type":295},"As we mark HEC's fifth anniversary, we are reflecting on what we have achieved together and building momentum for what comes next.","simple-richtext",{"_uid":343,"file":344,"link":346,"label":352,"linkType":356,"component":357,"linkLabel":358},"fc0a97d9-dd7d-43f6-a780-9c6f9749885c",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":345},{},{"id":347,"url":16,"linktype":348,"fieldtype":349,"cached_url":350,"story":351},"7f222671-53b9-4645-a0f3-0281b8354709","story","multilink","updates/the-view-from-five-moving-care-forward",{"name":352,"id":353,"uuid":347,"slug":354,"url":350,"full_slug":350,"_stopResolving":355},"The View From Five: Moving Care Forward",159189047614641,"the-view-from-five-moving-care-forward",true,"link","banner-link","Read the blog",{"_uid":360,"image":361,"component":365},"41b11805-febb-4618-99b2-fe6aa5579b8e",{"id":362,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":363,"copyright":16,"fieldtype":284,"meta_data":364,"is_external_url":286},158482609167232,"https://a-ca.storyblok.com/f/850807391887861/3216x1955/792965c4d4/hec-at-five-landing-page-image-5.webp",{},"simple-image","wysiwyg-program",{"id":16,"_uid":368,"title":369,"video_id":370,"component":371,"transcript":372,"video_type":931,"description":932,"video_title":935,"video_description":936},"ca882f94-c1bc-4146-a0d6-31de6623e1e3","See the momentum moving Care Forward ","9Fq3jP9xkNo","video-transcript",{"type":12,"content":373},[374,396,415,440,459,478,497,516,535,554,573,592,611,630,649,668,697,716,735,754,783,802,821,840,859,878,897],{"type":15,"attrs":375,"content":376},{"textAlign":53},[377,384,391],{"text":378,"type":295,"marks":379},"1 00:00:00,000 --> 00:00:04,500 ",[380],{"type":381,"attrs":382},"textStyle",{"color":383},"#000000",{"text":385,"type":295,"marks":386},"[Animation of colorful geometric shapes (pink, yellow, green) sliding and interlocking to form a stylized heart]",[387,389],{"type":381,"attrs":388},{"color":383},{"type":390},"bold",{"text":392,"type":295,"marks":393}," Healthcare Excellence Canada was created with a belief that still guides us today.",[394],{"type":381,"attrs":395},{"color":383},{"type":15,"attrs":397,"content":398},{"textAlign":53},[399,404,410],{"text":400,"type":295,"marks":401},"2 00:00:04,500 --> 00:00:10,000 ",[402],{"type":381,"attrs":403},{"color":383},{"text":405,"type":295,"marks":406},"[The heart reveals a multitude of small colorful icons containing portraits of patients and caregivers]",[407,409],{"type":381,"attrs":408},{"color":383},{"type":390},{"text":411,"type":295,"marks":412}," That real change in healthcare happens when we act together, at scale and with purpose.",[413],{"type":381,"attrs":414},{"color":383},{"type":15,"attrs":416,"content":417},{"textAlign":53},[418,423,429,434],{"text":419,"type":295,"marks":420},"3 00:00:10,000 --> 00:00:13,000 ",[421],{"type":381,"attrs":422},{"color":383},{"text":424,"type":295,"marks":425},"[The icons converge to form the final logo in the center of a white screen]",[426,428],{"type":381,"attrs":427},{"color":383},{"type":390},{"text":430,"type":295,"marks":431}," ",[432],{"type":381,"attrs":433},{"color":383},{"text":435,"type":295,"marks":436},"[Text: Healthcare Excellence Canada]",[437,439],{"type":381,"attrs":438},{"color":383},{"type":390},{"type":15,"attrs":441,"content":442},{"textAlign":53},[443,448,454],{"text":444,"type":295,"marks":445},"4 00:00:13,000 --> 00:00:16,000 ",[446],{"type":381,"attrs":447},{"color":383},{"text":449,"type":295,"marks":450},"[Transition to a purple background. The year \"2020\" appears in white, surrounded by two yellow arrows pointing towards it]",[451,453],{"type":381,"attrs":452},{"color":383},{"type":390},{"text":455,"type":295,"marks":456}," In 2020, two Canadian organizations became one,",[457],{"type":381,"attrs":458},{"color":383},{"type":15,"attrs":460,"content":461},{"textAlign":53},[462,467,473],{"text":463,"type":295,"marks":464},"5 00:00:16,000 --> 00:00:22,000 ",[465],{"type":381,"attrs":466},{"color":383},{"text":468,"type":295,"marks":469},"[The number transforms into a yellow diamond, then into two yellow hearts that move apart to reveal a map of Canada dotted with colorful location markers]",[470,472],{"type":381,"attrs":471},{"color":383},{"type":390},{"text":474,"type":295,"marks":475}," strengthening our collective impact and becoming a single trusted partner for quality and safety across Canada.",[476],{"type":381,"attrs":477},{"color":383},{"type":15,"attrs":479,"content":480},{"textAlign":53},[481,486,492],{"text":482,"type":295,"marks":483},"6 00:00:22,000 --> 00:00:25,000 ",[484],{"type":381,"attrs":485},{"color":383},{"text":487,"type":295,"marks":488},"[An arrow made of colorful hearts scrolls quickly from right to left, revealing a group photo of masked healthcare workers in a hospital corridor]",[489,491],{"type":381,"attrs":490},{"color":383},{"type":390},{"text":493,"type":295,"marks":494}," We launched in a moment of uncertainty and urgency.",[495],{"type":381,"attrs":496},{"color":383},{"type":15,"attrs":498,"content":499},{"textAlign":53},[500,505,511],{"text":501,"type":295,"marks":502},"7 00:00:25,000 --> 00:00:30,000 ",[503],{"type":381,"attrs":504},{"color":383},{"text":506,"type":295,"marks":507},"[Quick succession of photos: caregivers, office teams, and a senior with a nurse, each framed by a large purple heart on the side]",[508,510],{"type":381,"attrs":509},{"color":383},{"type":390},{"text":512,"type":295,"marks":513}," It pushed us to move quickly, focus on what mattered most, and act where the need was greater.",[514],{"type":381,"attrs":515},{"color":383},{"type":15,"attrs":517,"content":518},{"textAlign":53},[519,524,530],{"text":520,"type":295,"marks":521},"8 00:00:30,000 --> 00:00:34,500 ",[522],{"type":381,"attrs":523},{"color":383},{"text":525,"type":295,"marks":526},"[A blue circle appears and transforms into an abstract composition of rounded, brightly colored shapes]",[527,529],{"type":381,"attrs":528},{"color":383},{"type":390},{"text":531,"type":295,"marks":532}," And it showed us how change truly happens. Through relationships strong enough to move systems.",[533],{"type":381,"attrs":534},{"color":383},{"type":15,"attrs":536,"content":537},{"textAlign":53},[538,543,549],{"text":539,"type":295,"marks":540},"9 00:00:34,500 --> 00:00:41,500 ",[541],{"type":381,"attrs":542},{"color":383},{"text":544,"type":295,"marks":545},"[Illustrations of healthcare professionals appear in the windows of the geometric shapes]",[546,548],{"type":381,"attrs":547},{"color":383},{"type":390},{"text":550,"type":295,"marks":551}," Through listening that leads to action, not just locally, but across practice and policy.",[552],{"type":381,"attrs":553},{"color":383},{"type":15,"attrs":555,"content":556},{"textAlign":53},[557,562,568],{"text":558,"type":295,"marks":559},"10 00:00:41,500 --> 00:00:48,000 ",[560],{"type":381,"attrs":561},{"color":383},{"text":563,"type":295,"marks":564},"[The shapes move and reorganize to show photos of caregivers and patients integrated into the graphic design]",[565,567],{"type":381,"attrs":566},{"color":383},{"type":390},{"text":569,"type":295,"marks":570}," And through working with those closest to care to turn what works into improved care for everyone.",[571],{"type":381,"attrs":572},{"color":383},{"type":15,"attrs":574,"content":575},{"textAlign":53},[576,581,587],{"text":577,"type":295,"marks":578},"11 00:00:48,000 --> 00:00:53,000 ",[579],{"type":381,"attrs":580},{"color":383},{"text":582,"type":295,"marks":583},"[Transition fluid: a block stretches to reveal a photo of four smiling women]",[584,586],{"type":381,"attrs":585},{"color":383},{"type":390},{"text":588,"type":295,"marks":589}," As our work grew, what was working began to spread.",[590],{"type":381,"attrs":591},{"color":383},{"type":15,"attrs":593,"content":594},{"textAlign":53},[595,600,606],{"text":596,"type":295,"marks":597},"12 00:00:53,000 --> 00:00:59,000 ",[598],{"type":381,"attrs":599},{"color":383},{"text":601,"type":295,"marks":602},"[Series of photos showing discussions and physical care, including Indigenous partners erecting a traditional structure]",[603,605],{"type":381,"attrs":604},{"color":383},{"type":390},{"text":607,"type":295,"marks":608}," From individual communities to shared action across the country, shaped by patients and caregivers, First Nations, Inuit and Métis partners,",[609],{"type":381,"attrs":610},{"color":383},{"type":15,"attrs":612,"content":613},{"textAlign":53},[614,619,625],{"text":615,"type":295,"marks":616},"13 00:00:59,000 --> 00:01:03,500 ",[617],{"type":381,"attrs":618},{"color":383},{"text":620,"type":295,"marks":621},"[Two women walk through a modern office, followed by a video of them in a meeting]",[622,624],{"type":381,"attrs":623},{"color":383},{"type":390},{"text":626,"type":295,"marks":627}," and leaders, clinicians and changemakers across the country.",[628],{"type":381,"attrs":629},{"color":383},{"type":15,"attrs":631,"content":632},{"textAlign":53},[633,638,644],{"text":634,"type":295,"marks":635},"14 00:01:03,500 --> 00:01:10,000 ",[636],{"type":381,"attrs":637},{"color":383},{"text":639,"type":295,"marks":640},"[Return to abstract graphic design of hearts and circles coming to life]",[641,643],{"type":381,"attrs":642},{"color":383},{"type":390},{"text":645,"type":295,"marks":646}," Their voices and perspectives shape everything we do.",[647],{"type":381,"attrs":648},{"color":383},{"type":15,"attrs":650,"content":651},{"textAlign":53},[652,657,663],{"text":653,"type":295,"marks":654},"15 00:01:10,000 --> 00:01:15,000 ",[655],{"type":381,"attrs":656},{"color":383},{"text":658,"type":295,"marks":659},"[A small white map of Canada appears in the center of a purple background, then fills with dozens of colorful location markers]",[660,662],{"type":381,"attrs":661},{"color":383},{"type":390},{"text":664,"type":295,"marks":665}," Together we've helped local ideas turn into pan-Canadian action,",[666],{"type":381,"attrs":667},{"color":383},{"type":15,"attrs":669,"content":670},{"textAlign":53},[671,676,682,686,692],{"text":672,"type":295,"marks":673},"16 00:01:15,000 --> 00:01:21,500 ",[674],{"type":381,"attrs":675},{"color":383},{"text":677,"type":295,"marks":678},"[The number \"80,000\" appears in large white characters next to the map]",[679,681],{"type":381,"attrs":680},{"color":383},{"type":390},{"text":430,"type":295,"marks":683},[684],{"type":381,"attrs":685},{"color":383},{"text":687,"type":295,"marks":688},"[Text: 80,000 engagements with healthcare leaders]",[689,691],{"type":381,"attrs":690},{"color":383},{"type":390},{"text":693,"type":295,"marks":694}," through more than 80,000 engagements with healthcare leaders across Canada.",[695],{"type":381,"attrs":696},{"color":383},{"type":15,"attrs":698,"content":699},{"textAlign":53},[700,705,711],{"text":701,"type":295,"marks":702},"17 00:01:21,500 --> 00:01:30,000 ",[703],{"type":381,"attrs":704},{"color":383},{"text":706,"type":295,"marks":707},"[Transition through a large pink heart that becomes a circle. Photo bubbles appear (mobile clinic, whiteboard, presentation)]",[708,710],{"type":381,"attrs":709},{"color":383},{"type":390},{"text":712,"type":295,"marks":713}," Communities are showing what's possible when the right conditions and relationships are in place.",[714],{"type":381,"attrs":715},{"color":383},{"type":15,"attrs":717,"content":718},{"textAlign":53},[719,724,730],{"text":720,"type":295,"marks":721},"18 00:01:30,000 --> 00:01:37,000 ",[722],{"type":381,"attrs":723},{"color":383},{"text":725,"type":295,"marks":726},"[A pink circle slides down to reveal a blue circle. Zooming into the blue circle reveals an orange electronic circuit diagram]",[727,729],{"type":381,"attrs":728},{"color":383},{"type":390},{"text":731,"type":295,"marks":732}," Across very different challenges, one clear truth has emerged.",[733],{"type":381,"attrs":734},{"color":383},{"type":15,"attrs":736,"content":737},{"textAlign":53},[738,743,749],{"text":739,"type":295,"marks":740},"19 00:01:37,000 --> 00:01:44,500 ",[741],{"type":381,"attrs":742},{"color":383},{"text":744,"type":295,"marks":745},"[The orange circuits light up one by one]",[746,748],{"type":381,"attrs":747},{"color":383},{"type":390},{"text":750,"type":295,"marks":751}," When we open the door to our best ideas and lessons learned, one community success means the next can move even faster.",[752],{"type":381,"attrs":753},{"color":383},{"type":15,"attrs":755,"content":756},{"textAlign":53},[757,762,768,772,778],{"text":758,"type":295,"marks":759},"20 00:01:44,500 --> 00:01:49,500 ",[760],{"type":381,"attrs":761},{"color":383},{"text":763,"type":295,"marks":764},"[The number \"4,000,000\" is displayed in large font on a purple background]",[765,767],{"type":381,"attrs":766},{"color":383},{"type":390},{"text":430,"type":295,"marks":769},[770],{"type":381,"attrs":771},{"color":383},{"text":773,"type":295,"marks":774},"[Text: 4,000,000 people across the country]",[775,777],{"type":381,"attrs":776},{"color":383},{"type":390},{"text":779,"type":295,"marks":780}," This momentum has had the potential to reach over 4 million people across the country.",[781],{"type":381,"attrs":782},{"color":383},{"type":15,"attrs":784,"content":785},{"textAlign":53},[786,791,797],{"text":787,"type":295,"marks":788},"21 00:01:49,500 --> 00:01:58,000 ",[789],{"type":381,"attrs":790},{"color":383},{"text":792,"type":295,"marks":793},"[A large yellow semi-circle reveals portraits of teams and leaders in action]",[794,796],{"type":381,"attrs":795},{"color":383},{"type":390},{"text":798,"type":295,"marks":799}," And we've learned that lasting change takes more than good ideas.",[800],{"type":381,"attrs":801},{"color":383},{"type":15,"attrs":803,"content":804},{"textAlign":53},[805,810,816],{"text":806,"type":295,"marks":807},"22 00:01:58,000 --> 00:02:04,500 ",[808],{"type":381,"attrs":809},{"color":383},{"text":811,"type":295,"marks":812},"[Succession rapide de photos montrant des formations et des présentations sur scène, encadrées par des arcs de cercle colorés]",[813,815],{"type":381,"attrs":814},{"color":383},{"type":390},{"text":817,"type":295,"marks":818}," Through learning, coaching and shared leadership, teams across Canada are building the skills and confidence to solve complex challenges.",[819],{"type":381,"attrs":820},{"color":383},{"type":15,"attrs":822,"content":823},{"textAlign":53},[824,829,835],{"text":825,"type":295,"marks":826},"23 00:02:04,500 --> 00:02:10,000 ",[827],{"type":381,"attrs":828},{"color":383},{"text":830,"type":295,"marks":831},"[Close-ups of professionals' faces during discussions or presentations]",[832,834],{"type":381,"attrs":833},{"color":383},{"type":390},{"text":836,"type":295,"marks":837}," They're shaping cultures of safety, equity and improvement that influence how healthcare is delivered every day.",[838],{"type":381,"attrs":839},{"color":383},{"type":15,"attrs":841,"content":842},{"textAlign":53},[843,848,854],{"text":844,"type":295,"marks":845},"24 00:02:10,000 --> 00:02:18,000 ",[846],{"type":381,"attrs":847},{"color":383},{"text":849,"type":295,"marks":850},"[On a purple background, a small central yellow dot emits waves of yellow dots that expand like a shockwave]",[851,853],{"type":381,"attrs":852},{"color":383},{"type":390},{"text":855,"type":295,"marks":856}," Five years in, we've seen what's possible when we work together. These aren't isolated efforts, they're signs of momentum.",[857],{"type":381,"attrs":858},{"color":383},{"type":15,"attrs":860,"content":861},{"textAlign":53},[862,867,873],{"text":863,"type":295,"marks":864},"25 00:02:18,000 --> 00:02:25,500 ",[865],{"type":381,"attrs":866},{"color":383},{"text":868,"type":295,"marks":869},"[A mosaic of circles containing videos comes to life: a senior laughs, another uses a VR headset, teams pose proudly with certificates]",[870,872],{"type":381,"attrs":871},{"color":383},{"type":390},{"text":874,"type":295,"marks":875}," Now we're ready for the next chapter. Bringing even more people together, spreading what works.",[876],{"type":381,"attrs":877},{"color":383},{"type":15,"attrs":879,"content":880},{"textAlign":53},[881,886,892],{"text":882,"type":295,"marks":883},"26 00:02:25,500 --> 00:02:30,000 ",[884],{"type":381,"attrs":885},{"color":383},{"text":887,"type":295,"marks":888},"[The Healthcare Excellence Canada logo reforms in the center]",[889,891],{"type":381,"attrs":890},{"color":383},{"type":390},{"text":893,"type":295,"marks":894}," At Healthcare Excellence Canada, we know we can do more together.",[895],{"type":381,"attrs":896},{"color":383},{"type":15,"attrs":898,"content":899},{"textAlign":53},[900,905,911,915,921,925],{"text":901,"type":295,"marks":902},"27 00:02:30,000 --> 00:02:37,000 ",[903],{"type":381,"attrs":904},{"color":383},{"text":906,"type":295,"marks":907},"[The logo remains at the top while the final text appears 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most",123415536194626,"paramedics-and-palliative-care-caring-for-people-where-they-want-it-when-they-need-it-most","Learn more","simple-link-only",{"id":1047,"alt":1048,"name":16,"focus":16,"title":1048,"source":16,"filename":1049,"copyright":16,"fieldtype":284,"meta_data":1050,"is_external_url":286},114295353817964,"A108 Alix Carter EMS Photo","https://a-ca.storyblok.com/f/850807391887861/5669a3e380/a108-alix-carter-ems-photo.jpg",{},"Paramedics and Palliative Care: Bringing Vital Services to Canadians","ressources-redirection-item",{"type":12,"content":1054},[1055],{"type":15,"attrs":1056,"content":1057},{"textAlign":53},[1058],{"text":1059,"type":295},"Paramedics and Palliative Care was a program that brought vital in-home palliative care to people with cancer and other life-limiting conditions. The program resulted in training over 7,500 paramedics in palliative care approaches.","Real impact in communities","ressources-redirection",{"type":12,"content":1063},[1064],{"type":15,"attrs":1065,"content":1066},{"textAlign":53},[1067],{"text":1068,"type":295},"As part of #HEC5YearsOfImpact, we’re highlighting stories all year from communities across Canada who have partnered with us to advance healthcare safety and quality.",{"id":16,"_uid":1070,"items":1071,"component":1137},"3335fb9a-093a-4c5d-b89c-745f7beccfb4",[1072,1088,1105,1121],{"_uid":1073,"image":1074,"quote":1078,"author":1085,"component":1086,"author_title":1087},"e46d053b-7fce-4bcc-b033-c4fb56be7a94",{"id":1075,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":1076,"copyright":16,"fieldtype":284,"meta_data":1077,"is_external_url":286},158372001692476,"https://a-ca.storyblok.com/f/850807391887861/500x436/4ab457b6bb/alix-carter-cropped.webp",{},{"type":12,"content":1079},[1080],{"type":15,"attrs":1081,"content":1082},{"textAlign":53},[1083],{"text":1084,"type":295},"“When I think back to where this all started – an unassuming meeting about data – I’m in awe of where we are today. We identified an innovation, spread and scaled it with the right partnerships, and now we’re releasing a change package that will help others benefit from this expanded paramedic services model. We started in Nova Scotia but didn’t end there. The learning and resources from this program will benefit anyone who wants to expand their paramedic services model. And that’s a great thing for paramedics, patients and families across Canada.”  ","Alix Carter, MD","quote-item","Medical Director of Research at EHS Nova Scotia and member of the Paramedics Providing Palliative Care at Home Program team in Nova Scotia and Prince Edward Island (2019)",{"_uid":1089,"image":1090,"quote":1092,"author":1103,"component":1086,"author_title":1104},"014c757f-bac8-4eab-a766-afadf1fee0e7",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1091},{},{"type":12,"content":1093},[1094],{"type":15,"attrs":1095,"content":1096},{"textAlign":53},[1097],{"text":1098,"type":295,"marks":1099},"\"Working and collaborating with HEC teams has been such a pleasure as a patient partner for numerous years. HEC has been a strong leader in moving forward and innovating the role of patient partners so that a greater impact will be made on patients’ lives across Canada.\"",[1100],{"type":381,"attrs":1101},{"color":1102},"#000000D8","Ron Beleno","Caregiver partner and HEC Coach",{"_uid":1106,"image":1107,"quote":1109,"author":1119,"component":1086,"author_title":1120},"d00d034a-e94e-4845-afdf-7145b50ffb0b",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1108},{},{"type":12,"content":1110},[1111],{"type":15,"attrs":1112,"content":1113},{"textAlign":53},[1114],{"text":1115,"type":295,"marks":1116},"“Working with Healthcare Excellence Canada through the Strengthening Primary Care program, I felt a deep sense of connection and support throughout the entire process. There were always team members I could turn to and rely on. Our gatherings were thoughtful and intentional. I never felt rushed or pressured to meet goals. Instead, we were able to take the time needed to do things well and achieve what we set out to do. I felt valued and part of a larger team. That can be hard to achieve in healthcare, and I am grateful for the entire experience.”",[1117],{"type":381,"attrs":1118},{"color":1102},"Ashley Vandepoele","Manager, Health Services, Prairie Mountain Health ",{"_uid":1122,"image":1123,"quote":1125,"author":1135,"component":1086,"author_title":1136},"71024aef-dded-41c0-bac9-5e322f5d6554",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1124},{},{"type":12,"content":1126},[1127],{"type":15,"attrs":1128,"content":1129},{"textAlign":53},[1130],{"text":1131,"type":295,"marks":1132},"\"Our heartfelt thanks to HEC for providing us the opportunity in the form of a grant, to be part of “Partnering on Appropriate Virtual Care” initiative in 2023 where we were able to develop our digital and AI- Technology division of our operations to meet the digital divide in the rural and remote Indigenous communities in Manitoba.\"",[1133],{"type":381,"attrs":1134},{"color":1102},"Genaro Guevarra","Founder/CEO, Morning Breeze HealthCare, Inc.","quote",{"id":16,"_uid":1139,"link":1140,"image":1148,"title":1152,"video_id":16,"component":1011,"video_mp4":1153,"media_type":1014,"video_type":931,"description":1155,"video_title":16,"video_mp4_thumbnail":1203},"f4f40495-b2e9-4879-a1a8-6c343f7fbe6d",[1141],{"_uid":1142,"link":1143,"label":1147,"component":1005},"0174a625-11ab-46aa-9acf-1e161514c395",{"id":16,"url":1144,"target":1145,"linktype":1146,"fieldtype":349,"cached_url":1144},"https://forms.office.com/pages/responsepage.aspx?id=apl0TcWDGEaKDTY2AtuBr2A3w-IWj09KhYHB_jvt_vVUNlVGU1lDTllTSDZEWjlQWUpXTU1CUjVENC4u&route=shorturl","_blank","url","Submit your story",{"id":1149,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":1150,"copyright":16,"fieldtype":284,"meta_data":1151,"is_external_url":286},158482608970621,"https://a-ca.storyblok.com/f/850807391887861/3216x1955/c27b322ae0/hec-at-five-landing-page-image-1.webp",{},"Help us celebrate healthcare excellence and accelerate progress",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1154},{},{"type":12,"content":1156},[1157,1162,1193,1198],{"type":15,"attrs":1158,"content":1159},{"textAlign":53},[1160],{"text":1161,"type":295},"We’re asking for your help to shape the future of care. What you’ve learned needs to guide what happens next. Add your voice so the progress you’re making becomes the progress everyone can count on. We’re asking you to share: ",{"type":1163,"content":1164},"bullet_list",[1165,1175,1184],{"type":1166,"content":1167},"list_item",[1168],{"type":15,"attrs":1169,"content":1170},{"textAlign":53},[1171],{"text":1172,"type":295,"marks":1173},"How you’ve worked with or learned from HEC",[1174],{"type":390},{"type":1166,"content":1176},[1177],{"type":15,"attrs":1178,"content":1179},{"textAlign":53},[1180],{"text":1181,"type":295,"marks":1182},"What healthcare excellence means to you",[1183],{"type":390},{"type":1166,"content":1185},[1186],{"type":15,"attrs":1187,"content":1188},{"textAlign":53},[1189],{"text":1190,"type":295,"marks":1191},"An example of collaboration, innovation or positive change in the quality and safety of care that you/your team have experienced  ",[1192],{"type":390},{"type":15,"attrs":1194,"content":1195},{"textAlign":53},[1196],{"text":1197,"type":295},"Text, video or photos – any format is welcome. We will reflect these stories back in the new year so that we can all applaud and learn from experiences across the country. ",{"type":15,"attrs":1199,"content":1200},{"textAlign":53},[1201],{"text":1202,"type":295},"Share your experience by tagging us and using #HEC5YearsOfImpact.",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1204},{},{"id":16,"_uid":1206,"link":1207,"image":1218,"title":1222,"video_id":16,"component":1011,"video_mp4":1223,"media_type":1014,"video_type":931,"description":1225,"video_title":16,"video_mp4_thumbnail":1247},"1066f99d-6e5a-4309-a64d-f1e79d7008ba",[1208],{"_uid":1209,"link":1210,"label":1217,"component":1005},"db843b3b-a1d4-4abb-8a53-acba434b6c62",{"id":1211,"url":16,"linktype":348,"fieldtype":349,"cached_url":1212,"story":1213},"11dc12df-642c-41f2-8ded-5fc599e84e2f","about-us/our-strategy",{"name":1214,"id":1215,"uuid":1211,"slug":1216,"url":1212,"full_slug":1212,"_stopResolving":355},"Our Strategy",134433951389266,"our-strategy","Explore the strategy",{"id":1219,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":1220,"copyright":16,"fieldtype":284,"meta_data":1221,"is_external_url":286},158482608946044,"https://a-ca.storyblok.com/f/850807391887861/3216x1955/13f7974746/hec-at-five-landing-page-image-2.webp",{},"Our refreshed strategy for 2026–2031",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1224},{},{"type":12,"content":1226},[1227,1232,1237,1242],{"type":15,"attrs":1228,"content":1229},{"textAlign":53},[1230],{"text":1231,"type":295},"While we celebrate how far we’ve come, we are equally focused on what comes next.",{"type":15,"attrs":1233,"content":1234},{"textAlign":53},[1235],{"text":1236,"type":295},"Our refreshed 2026–31 strategy builds on the progress of our first five years, and focuses action where the need and opportunity for impact are greatest.",{"type":15,"attrs":1238,"content":1239},{"textAlign":53},[1240],{"text":1241,"type":295},"It was shaped through 18 months of listening and learning with more than 1,200 patients, caregivers, healthcare providers, policy-makers and partners across Canada.",{"type":15,"attrs":1243,"content":1244},{"textAlign":53},[1245],{"text":1246,"type":295},"Thank you to everyone who shared their perspectives and helped shape this next chapter of our work. Your participation has been vital in ensuring our next phase reflects the real needs and priorities of communities across Canada.",{"id":53,"alt":53,"name":16,"focus":53,"title":53,"source":53,"filename":16,"copyright":53,"fieldtype":284,"meta_data":1248},{},{"id":16,"_uid":1250,"items":1251,"component":1300},"7eb41d8f-fd9a-4c80-9535-4aecb51e7b9b",[1252,1280],{"_uid":1253,"link":1254,"image":1263,"title":1261,"component":1267,"description":1268},"657f52dd-71c7-4f41-bb9f-6f6b76644aa1",[1255],{"_uid":1256,"link":1257,"label":1044,"component":1005},"a733f484-a8f0-45ec-b3af-723cd1895889",{"id":1258,"url":16,"linktype":348,"fieldtype":349,"cached_url":1259,"story":1260},"ca4e5415-1e0a-4bfc-a5eb-40d31625ef97","care-forward",{"name":1261,"id":1262,"uuid":1258,"slug":1259,"url":1259,"full_slug":1259,"_stopResolving":355},"Moving Care Forward",142150886389791,{"id":1264,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":1265,"copyright":16,"fieldtype":284,"meta_data":1266,"is_external_url":286},158482609703809,"https://a-ca.storyblok.com/f/850807391887861/3216x1955/2b07419d12/hec-at-five-landing-page-image-3.webp",{},"image-text-colored-item",{"type":12,"content":1269},[1270,1275],{"type":15,"attrs":1271,"content":1272},{"textAlign":53},[1273],{"text":1274,"type":295},"Continued momentum is at the heart of our strategy for 2026–31. Shaped by what we’ve learned over our first five years, we’ve refined our focus areas and strengthened our paths to impact to move further, faster.",{"type":15,"attrs":1276,"content":1277},{"textAlign":53},[1278],{"text":1279,"type":295},"Care Forward is how we bring our strategy to life – connecting partners across Canada to share knowledge, apply proven approaches and spread improvements that strengthen healthcare safety and quality.",{"_uid":1281,"link":1282,"image":1288,"title":1292,"component":1267,"description":1293},"ade0ae10-5b7e-4cf2-9805-62c40df2a4cc",[1283],{"_uid":1284,"link":1285,"label":1287,"component":1005},"467cef27-9b34-4047-bef7-62050c3feee0",{"id":16,"url":1286,"target":1145,"linktype":1146,"fieldtype":349,"cached_url":1286},"https://cd.healthcareexcellence.ca/cn/a7jlx/newsletter-subscribe","Subscribe to our 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